Podcast
AMA STEPS Forward® podcast
Hosted by AMA STEPS Forward® · EN
Health care leaders share insight, strategies, and tips to help prevent physician burnout, optimize workflows, improve well-being, and enhance patient care.
29episodes
Episodes
Newest firstAll episodes
REPLAY: Frontline Connect: Eliminating Barriers to Mental Health Services for the Health Care Workforce
Oct 22Tap to summarizeDr. Gaurava Agarwal, Vice President and Chief Wellness Executive at Northwestern Medicine, discusses Frontline Connect: Mental Health Care for the Health Care Workforce, an initiative by the Center for Workplace Mental Health (a program of the American Psychiatric Association Foundation) that provides leaders of health systems with high-impact resources and strategies to improve access to mental health services for the health care workforce. Get the Frontline Connect Toolkit: https://frontlineconnect.orgLearn more about the Center for Workplace Mental Health at the American Psychiatric Association: https://workplacementalhealth.orgExplore the AMA Wellness-Centered Leadership Playbook: https://bit.ly/4cRjJM2Access the transcript for this episode: http://bit.ly/42P4XC7Follow us on LinkedIn: https://bit.ly/steps-forward-linkedin 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →Eliminating "Pebbles in the Shoe" for Our Emergency Physicians
Jul 16, 2025Tap to summarizeHost Dr. Marie Brown, internist and Physician Director of Practice Redesign at the AMA, joins Dr. Diana Savitzky, pediatric emergency medicine physician and Chair of the Well-Being Section of the American College of Emergency Physicians (ACEP) to discuss the unique stressors that impact emergency physicians and how alleviating “pebbles in the shoe” can improve physician well-being and team operations.Case Study of How Alleviating “Pebbles in the Shoe” Improves Operations in the Emergency Department: https://escholarship.org/uc/item/0820p1jhGetting Rid of Stupid Stuff Toolkit: https://edhub.ama-assn.org/steps-forward/module/2757858ACEP supports the ABC-ED Act: https://www.emergencyphysicians.org/siteassets/emphysicians/all-images/advocacy/lac25_boarding.pdfACEP AHRQ Summit on Boarding: https://www.acep.org/news/acep-newsroom-articles/acep-leads-national-summit-on-the-boarding-crisisACEP Well Workplace Policy Link: https://www.acep.org/patient-care/policy-statements/well-workplaceInfo about Lorna Breen Act & Credentialing: https://drlornabreen.org/removebarriers/POLICY Violence Prevention: https://www.acep.org/patient-care/policy-statements/violence-prevention-and-intervention-in-emergency-medical-services-systemsAccess the transcript for this episode: https://edhub.ama-assn.org/steps-forward/audio-player/18996296Follow us on LinkedIn: https://bit.ly/steps-forward-linkedin 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →Navigating AI Governance at The Permanente Medical Group
May 21, 2025Tap to summarizeDr. Vincent Liu, Chief Data Officer at The Permanente Medical Group, an AMA health system group member, shares how they are defining success in Augmented Intelligence (AI) governance. He discusses how they're aligning AI initiatives with strategic goals, scaling successful pilots like ambient documentation, managing emerging risks, and building trust through clinician and patient engagement all while measuring the meaningful impact AI can offer.Explore the Governance for Augmented Intelligence Toolkit: https://bit.ly/4jzsVaRAccess the transcript for this episode: https://bit.ly/45yo3OpFollow us on LinkedIn: https://bit.ly/steps-forward-linkedin 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →Mastering AI Governance: Key STEPS for Success
Apr 30, 2025Tap to summarizeDr. Srinivasan Suresh, Chief Information Officer, Chief Medical Information Officer, and Vice President of UPMC Children’s Hospital of Pittsburgh discusses key steps for success in Augmented Intelligence (AI) governance, including establishing leadership and structure, aligning AI initiatives with strategic goals, developing policy, ensuring proper training and education, and continuously evaluating AI’s impact.Explore the Governance for Augmented Intelligence Toolkit: https://bit.ly/4jzsVaRAccess the transcript for this episode: https://bit.ly/3J1whWEFollow us on LinkedIn: https://bit.ly/steps-forward-linkedin 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →
Private Practice: Attending to Business - Administrative Issues Part 1
May 17, 2023Tap to summarizeIn this episode, we discuss the administrative issues that private practices deal with on a regular basis. There are many, as our listeners may know, so this episode will be a 2-part discussion. This first part will focus on the areas of staffing, scheduling, and management of supplies. Claim CME credit for this episode here: https://bit.ly/3osCUqRResources:AMA Private Practice Simple Solutions - https://bit.ly/41TQTF9AMA STEPS FORWARD® Private Practice Playbook - https://bit.ly/PrivatePracticePlaybookSaving Time Playbook - https://bit.ly/3mtxBXcAMA STEPS Forward module: MA recruitment and retention - https://bit.ly/3lzzph2 AMA STEPS Forward module: Pre-registration - https://bit.ly/3MXEmLZAMA STEPS Forward module: Pre-visit Planning - https://bit.ly/3mKMuVlAMA STEPS Forward module: Annual Prescription renewal - https://bit.ly/3mKY6rsAMA STEPS Forward module: Pre-visit Labs - https://bit.ly/3KHYzCMAMA Practice Benefits - https://bit.ly/3Le3yg4 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →
Racial and Health Equity: Five Concrete STEPS
Apr 13, 2022Tap to summarizeDr. Rishi Manchanda, President and CEO of HealthBegins, walks listeners through the 5 steps health care leaders can take to start translating their commitment to racial and health equity into action. To learn more, check out the related AMA STEPS Forward™ toolkits here: https://bit.ly/RHE-STEPS-HS and https://bit.ly/RHE-STEPS 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →
Training Medical Assistants as “Encounter Specialists”
Feb 2, 2022Tap to summarizeElisabeth Stambaugh, MD, Chief Medical Officer at Atrium Health Wake Forest Baptist, discusses how training medical assistants as “Encounter Specialists” can reduce physician burnout, close the value-based care gap, and increase team efficiency and satisfaction. To learn more, read the full Success Story here: https://edhub.ama-assn.org/steps-forward/module/2784471. (If link is not active, copy and paste the URL into the address bar of your web browser.) 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →
Medical Assistant Recruitment and Retention
Sep 22, 2021Tap to summarizeInterview with James Jerzak, MD, and Christine Dzoga, BS, CMA (AAMA), on finding and keeping the right medical assistants for your team. To learn more on this topic, review the related toolkit here: https://bit.ly/MA-TK-STEPS (If the link is not clickable, try copying and pasting the URL into the address bar of your web browser.) 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →
AMA STEPS Forward™ Overview
May 6, 2021Tap to summarizeSubtitle: AMA’s vice president of practice transformation, Christine Sinsky, MD, shares the origins of the AMA STEPS Forward™ program and how this program supports organizations, physicians, and their teams. Learn more about practice innovation strategies by visiting stepsforward.org. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts💬 Follow #AMA on social media: https://ama-assn.co/Social📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA DisclaimerThe AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.
Transcribe →