Andy Elliott (12:41)
Beautiful. I love it. Number one, I want to show you what we do, and then I want to show you, like, A to Z how this works. It'll take about 15 minutes. It's going to blow your mind. 100% of the people that see this are blown away. I'm kind of a visual person, so I like to see things with the eyes. Okay, can we jump on a quick zoom call? Is that fair? Where can you be? Can you get to a desktop? I want to show you what you've requested, what that's going to look like, and in the end, it's your decision. I just want to paint the picture. Is that okay, cool. I just sent you a zoom link. Hey, Safe. What's going on? It's Andy. Whoo. Hey, man. You should see it. We're making dreams happen. Number one, super honored to be with you here today. Now, are you married? Do you have kids? Is there anyone else to be on? Should I send the zoom link to your wife? I want her to see this also. Okay, guys, listen. Most people. Here's the problem. Most people, they're just building a house. They're getting the labor, they're going to get the supplies, they're going to build it up, they're going to move on. There's no emotion attached to it. Say, let me explain why we're different. You and your wife have a vision. You have something in your head of what this house is going to look like, and you can kind of see it. Would you agree? Okay, well, the builder that builds these homes, they call him, like Houdini. He literally can look in your head and see what you want, and he'll make that a reality. That's what he does. You tell him you want a swimming pool. Most people are like, okay, we're gonna dig a hole and build a swimming pool. No. He's like, let me talk to you. Okay, Okay, I got it. The kids are running around. There's this there. There's a waterfall. Rocks there fly some. Okay, I got it. I got it. And then, boom, he builds it, and you walk out, and you literally almost fall to your knees because what you saw in your head is now there in real life. Is that what you guys Want with the home builder? Is that what you want? That's what Safe does. Okay, look, I'm going to tell you, building houses, it's just become a commodity. It's an art. It's an art, and Safe is so passionate about it. The money that you spend, he wants to make your dreams come into a reality. Okay? So, number one, I want to tell you what we do and why we're different. Does that make sense? Is that what you're looking for? Okay. Boom, right out the gate. He's seeing me on that zoom call. Dude, I bet we could close 15 people out of 16, then watch. Then Safe. He goes and watches the calls. And when you watch the call, Safe. Okay, does anybody want to know what sales training is? Sales training is me not saying, hey, when someone says that they want to find a bet, a lower quote, we say, oh, I totally understand. Of course. No, sales training is Safe. Yesterday there were three zoom calls. We are going to watch them as a team. Are you ready? Let's watch. Okay, Stop. Film day. How did he intro? Do you feel like we took good care of those people? All the gate. Safe. What could we have done different? Safe, do you have more in you at the beginning of that, say, do you think that you were just explaining the product or do you felt like you really made an impact on them and talked to them and made a difference and connected with them? At the beginning, you didn't really connect with them, did you? Safe, can you connect differently on your next call? First five minutes, I want you to understand, sales are won and lost in the first five minutes, okay? Safe, do me a favor. Don't ever have a call come out like that again, okay? Listen, I know that you may sound like I'm being a boss to you right now. I built this company, man. I took these calls myself. And then I don't take the calls anymore because I trust you to take care of my people. Do you understand? Okay. I know you wonder why I'm taking this shit so personal. It's because it is personal, okay? And I trust you to handle it. So can I trust you, yes or no? Okay. Come out the gate different. You got me? Okay, let me show you what you did wrong here, okay? You didn't paint the picture. You didn't sell the dream. You didn't do it here. That's what you okay, by the way. All right, now let's watch. Freddy. Guys, Freddie killed it. Freddy, good job. Now, are we teaching hypothetical sales training or are we showing them the film? You only get great by showing your team the film. Sales training is only two things. Number one, it's showing them testimonies of people who have had their house built, who are happy, who love you, who are excited. And we show them. We're like, hey, Saif, when you get on the call, make sure that you show them Jane's Google review. Make sure you play the testimony video that Sammy and his wife sent us with their beautiful home and show a picture of it how they believe no one can make it happen, but we did it. Can you play that for them? Listen, that's what they need to see. They need to see that this is why people choose us. And then you need to remember, Safe, why you're doing what you're doing. Okay? That's it. Now, important sales training is showing your team where they make the mistakes and not stomping them in the ground, but just letting them be aware of it. Listen, will your team do a better job when they're held accountable? Yes or no? Show someone you're watching. Watch them go to here. Dude, if I walked for Safe, I just had to call people and try to find someone who was ready to buy. Honestly, Safe's over here thinking, God, I got to spend more money in marketing. God, I got to do more this. God, I got to figure out how to get a better target market. Man, my marketing guy sucks, bro. Your sales team's over here unaccountable. No one knows what they said. No one knows if they care. There's zero level accountability. No one's watching their stuff. That's why we're losing.