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A
Today's session with Andy has literally changed my life. I would like to tell that Mr. Andy's words, it touches everybody, hearts and minds. If I'm a client, if I don't feel certain, I'm gonna object. Whose job is it to give me certainty? You got certainty. I will use all of the details, everything he mentioned. So I right now feel like I can eat the world and I will do it. I'm gonna hit you with an objection. You're gonna overcome it. Are you ready? Change is uncomfortable. Comfort. Kill up. I'm not going to give up. I'm not. That's a million dooll chair. Some of you guys are sitting million dollar chairs and you don't understand it. The difference between winners and losers is hunger. Welcome, guys. Andy in the house. Can we get a big round of applause and a big. You guys speak to each other every day in this office. I want you guys to practice your speaking. I want you to practice like when you talk to somebody, being somebody that people are actually interested in listening to, does that make sense? Does anybody know someone in the office when they talk? You just don't even want to hear them. Everybody's got one person they're thinking of right now, right? Honestly, you're not very good at speaking. You could be the best at speaking because speaking is a skill in anything that is a skill can be learned. Does that make sense? The question is, do you want to be a good speaker? Yes or no? If you want to be a good speaker, you have to say, I want to be a good speaker. So you start practicing daily to speak. When you walk into a room and you talk, people don't even notice you because they don't want to hear you. You got to practice speaking, but you're not going to go practice speaking on your biggest clients. Practice speaking around the office. Practice speaking to your mom, your dad, your girlfriend, your boyfriend. Practice speaking to your kids. And by the way, some of you are like, hey, this is stupid. No, dude, this is how you get rich. The skill of influence will get you what you want. A vast majority of my wealth has come from the ability to influence and persuade. These are called micro skills. So like Farouk, if we were going to train a salesman, right now, there's hundreds of micro skills. Hundreds. As I'm talking to you guys right now, you see the way I'm moving my hands, the way I'm talking, the way I'm speaking, the way I'm head nodding, the way I move my feet. Everything that I do are little tiny Pattern interrupts. I'm interrupting constantly non stop. Why? Because I want to keep your attention. Would I keep yalls attention if I was like this? Hey guys. Nope. I'm alive man. Are you guys alive? Micro skills, you got to learn them. This is how you paint pictures. You guys, what your job is is to paint pictures for people. So I put this right here. Smiling with your eyes. Smiling while you're speaking. Eye contact, guys. Some of you don't look at people in the eyes. You don't, you don't look at people in the eyes. I can't respect you if you won't look. You respect people that don't look you in the eyes. What are you hiding? What are you hiding? Oh, you don't value yourself. Even worse, you will never out earn your own self worth. When you look at people in the eyes you tell them I value me. And so since I value me, I can value you right here. Head nods. This is super important, right? You want to be a great guy, right? Yep. Nod my head. You don't want to be a loser, do you? No. Nope. Hey guys, sorry to interrupt the video. What you're watching is a live training I did with the largest real estate team here in Dubai. And if you guys see this right now, if you have a team, if you have a business, if you're in the sales industry and you want your team to be a bunch of fire breathing freaking dragons or you're in the sales industry yourself and you're like dude, that's my responsibility for me to be the best, not only in my company but in the freaking world. Right now. I want you to text Ready Texas number right now, 918-210-0254. If you text that number, 918-210-254 tell me what you need, I'll reach out to you. Also if you're anywhere around the world, there's a link in the bio below. Just click on it, you can answer some questions and I'll personally reach out to you for there. I love you guys. Let's get back to the video. Head nods. You can move people. So if you want them to say yes, do this while you're talking to them and they'll freaking do it with you. People will mirror you. It's not a lie, it's a total truth. Posture guys. Listen, do you guys want to follow somebody that's like this, like this? No, dude, when you're talking to somebody, your posture tells me what number one. How's the negotiations going? Do they look at you. And they're like, dude, do I want to be like you? Should I take this advice from you? Do you seem like you make good decisions? Why do I get paid a commission to be good at this? Salespeople aren't order takers. They're closers. They close people to feel excited while they're spending money. And by the way, you can't get people to experience something that you're not experiencing in your own life. Road to the cell. This right here, this is my road to the cell. Three steps. Number one, best attitude in the world. Anytime. If I was to train a new guy and he would say, how do I sell? I would say, well, step one, have the best attitude in the world. That's step one every time before you pick up that phone or you talk to anyone, anytime. Best attitude in the world. Number two, delusional belief. What does that mean? Whatever you think is going to happen is going to happen. I know you go get in a fight with somebody, you think they're going to knock you out, you get knocked out. I don't. Listen, I'm not a fighter, but I'm just trying to tell you, dude, I've been in a couple. And the times I doubted myself, I got my ass kicked. You have no idea what you can do when you make your mind up where this thing's going. And then number three, the ability to master a stranger and make people love you. This is so important, Farouk. It's cool. When you're around people who know who you are, you don't have to reprove yourself every day, but when you meet new people, you got to reprove again. And so I love mastering strangers. You know what? I know most people, they don't get any of this stuff. And so when I meet people, if I bring this to the table, man, they're going to freaking love me because everyone else is dead. In the beginning, they might be a little overwhelmed. Like, oh, man, this is a little too much. But then they're like, oh, man, I kind of like this. All right. Overcoming objections. This is quick. What are the top five objections you get in your market? Somebody give me one. What is it? Yeah. Okay, you ready? Overcoming objections. I'm going to hit you. I'm going to hit you with an objection. You're going to overcome it. Are you ready? Hey, watch. Listen, I'm not asking you to make a freaking grilled cheese sandwich. I'm asking you to do real estate. Objection. Which is what you do for a living.
B
Horrible.
A
No, no, no, no. You're not horrible. Ready. Hey, I appreciate you. Thanks for asking me to buy. I keep hearing the bubble is going to burst in the market, so I'm going to wait.
B
That's not a problem. You can take your time. But before I let you go, can I ask you one question?
A
What's up? I appreciate it, but I keep hearing the bubbles going to burst. Go. That's a lot. I love it. But listen, don't say that's a lie. When somebody says something, ask him another question back. Are you ready? Ask you a question. Is this, this the first investment you're ever going to make or you're ever going to make or have you made before? Okay, this is gonna be your first one. There's a thing they talk about in real estate and it says, scared money don't make money. Have you ever heard that? Okay, so what we need to do is that we need to look back and we need to make decisions based on the market. That is it. And so the biggest thing is, is this, you know, to buy for the next 10 years. When the United States over the last hundred years grew like crazy and now it's plateaued. Everybody's coming to Dubai in the next next 10 years are going to be massive here. The question is, is this an investment for you? Okay, where else can you go in the world, spend a million and get 3 back in the next 24, 36 months? What if the market goes even higher and it's not going to burst because everybody in the world is freaking moving here. It's getting safer, they're throwing more money around here. But there's only limited amount of real estate and once it's all bought, all it's going to do is keep rising. They're saying that some of the apartments over the next 10 years that are bought for a million can go up to 20 to 25 million. No lie. Because once it's gone, it's gone. There's only so much inventory. And so the question is, would you like to pick up this piece of inventory right now, have a 2 or 3x return and if you want to hold on to it long term, even have up to a 10 year return. If I showed you a massive return on this first one with me, you'd probably invest more with me, wouldn't you? He asked. Well, I feel like the bubble is going to burst. I asked a question, is this the first time you've ever invested money? Why? Because it sounds like an amateur question.
B
When we're handling the objections, for example, they throw the Objection. I mean, it depends on the cycle. But let's say we had to spit it out without the clarifying the what's real behind this question or objection?
A
Well, listen, I'm going to tell you something. Number one, first of all, listen to me. You need more certainty. Does everybody think he needs more certainty, yes or no? I want him to understand something. If I'm a client, if I don't feel certain, I'm going to inject. Whose job is it to give me certainty? You got certainty. He's dude, this guy believes this guy's got certainty. He's sold. And so you don't hit him with like, oh, the bubble is going to burst. You crazy, man. You crazy. You crazier than me. See, he's not buying into that. That's not even a real objection. They don't hit him with that kind of stuff. But if they smell that you're not certain, if they smell that he doesn't have that confidence, they're going to hit him with stupid objections left and right. So there's one thing in leadership. I always say, Farooq can't lead a customer to make a decision. He can't lead a team. He can't lead his family. He can't lead his children. He can't lead his wife. He can't lead anyone if he's not leading himself. Self leadership will change your whole life. I want to tell you this. Most people in this room right now, if I was to say, write down what you want, you couldn't write it down. I wanted to put a financial fence around my family where if I died, there's no other man that has to come take care of my family. My family is good. I want to be the one that when I was alive, I made my life count. And I'm going to tell you guys something. Listen, I made a lot of mistakes. And some of you in here have made a lot, too. I've let a lot of people down. I did a lot of stupid stuff. At 40 years old, I woke up. This was five years ago. All these things that I told you today is about creating the next version of you. That's all it is. You saw the holes that you have in yourself now. I want you guys to make a decision, take action. And guess what? Don't change back. Love you guys. I mean.
Podcast Summary: How To Out Sell Everyone // Andy Elliott
Podcast Information:
Introduction
In the episode titled "How To Out Sell Everyone," Andy Elliott, CEO of The Elliott Group, delivers a transformative session aimed at empowering sales professionals to maximize their potential. With a focus on developing elite sales skills, Andy shares actionable strategies, personal insights, and motivational advice to help both novice and veteran salespeople excel in their careers.
1. The Importance of Effective Communication
Andy emphasizes that effective communication is foundational to successful selling. He observes that many salespeople fail to engage their audience because they lack compelling speaking skills.
Engaging Speech: Andy encourages practicing daily communication skills to become more engaging. He states, “You could be the best at speaking because speaking is a skill in anything that is a skill can be learned” (02:15).
Micro Skills: He introduces the concept of micro skills—small, intentional actions that enhance communication. This includes hand movements, eye contact, smiling with the eyes, and posture. “Everything that I do are little tiny Pattern interrupts. I'm interrupting constantly non stop. Why? Because I want to keep your attention” (04:00).
Eye Contact and Respect: Andy highlights the significance of maintaining eye contact, asserting, “You respect people that look you in the eyes” (05:30). He believes that avoiding eye contact signifies a lack of self-worth and undermines trust.
2. Building Influence and Persuasion
A significant portion of Andy's wealth stems from his ability to influence and persuade others. He delineates these skills as vital for any salesperson aiming to excel.
Influence as a Skill: He defines influence as “the ability to influence and persuade” and underscores that these are cultivable skills essential for achieving personal and financial success (03:10).
Pattern Interrupts: By using micro skills as pattern interrupts, Andy keeps the audience engaged and receptive to his message. This dynamic approach ensures that listeners remain attentive and responsive.
3. The Road to the Sale: Three Essential Steps
Andy outlines his "Road to the Sale," a three-step framework designed to optimize the sales process.
Step 1: Best Attitude in the World: Maintaining a positive and proactive attitude is crucial. Andy advises, “Best attitude in the world. Anytime before you pick up that phone or you talk to anyone, anytime” (06:00).
Step 2: Delusional Belief: Cultivating an unwavering belief in success, Andy describes it as “whatever you think is going to happen is going to happen” (06:45). He shares personal anecdotes to illustrate how steadfast belief can overcome challenges.
Step 3: Mastering Strangers: The ability to connect with and make strangers like you is pivotal. Andy explains, “the ability to master a stranger and make people love you” (07:00). Building rapport quickly can turn potential clients into loyal customers.
4. Mastering Objection Handling
A critical skill Andy focuses on is overcoming objections during the sales process. He demonstrates practical techniques to address common client concerns.
Engaging Objections: Andy introduces a role-playing exercise where he poses objections to demonstrate effective handling. For example, when faced with fear of a market bubble, he responds by reframing the client's perspective: “Is this the first investment you're ever going to make?” (07:25).
Providing Certainty: He stresses the importance of instilling certainty in clients, asserting, “If I'm a client, if I don't feel certain, I'm gonna object” (08:00). Confidence in delivery helps mitigate client doubts.
Strategic Questioning: By asking strategic questions, Andy helps clients re-evaluate their objections. He uses the real estate market as an example, highlighting long-term investment benefits despite market fears.
5. The Role of Self-Leadership
Andy transitions to the concept of self-leadership, emphasizing its impact on all areas of life, including sales performance.
Leading Oneself: He states, “You can't lead a customer to make a decision. You can't lead a team. You can't lead your family” (08:45). Mastering self-leadership is portrayed as foundational to being an effective leader in other domains.
Personal Accountability: Andy shares his personal journey of making mistakes and learning from them, encouraging listeners to take responsibility for their growth. “At 40 years old, I woke up... All these things that I told you today is about creating the next version of you” (09:00).
Continuous Improvement: He urges listeners to identify their weaknesses and actively work towards improving them, fostering a mindset of perpetual development.
6. Motivational Insights and Final Thoughts
In his concluding remarks, Andy offers motivational insights aimed at inspiring sustained action and commitment.
Commitment to Change: Andy encourages listeners to make a definitive decision to improve and not revert to old habits. “Make a decision, take action. And guess what? Don't change back” (09:30).
Legacy and Impact: He reflects on his desire to create a lasting impact, both financially and personally, for his family and himself. “I wanted to put a financial fence around my family... I want to be the one that when I was alive, I made my life count” (09:10).
Empowerment: The episode concludes with a powerful message of empowerment, urging sales professionals to harness their skills, lead themselves effectively, and strive for excellence in every interaction.
Notable Quotes with Timestamps:
“You could be the best at speaking because speaking is a skill in anything that is a skill can be learned.” (02:15)
“Everything that I do are little tiny Pattern interrupts. I'm interrupting constantly non stop. Why? Because I want to keep your attention.” (04:00)
“You respect people that look you in the eyes.” (05:30)
“Best attitude in the world. Anytime before you pick up that phone or you talk to anyone, anytime.” (06:00)
“Whatever you think is going to happen is going to happen.” (06:45)
“The ability to master a stranger and make people love you.” (07:00)
“If I'm a client, if I don't feel certain, I'm gonna object.” (08:00)
“You can't lead a customer to make a decision. You can't lead a team. You can't lead your family.” (08:45)
“Make a decision, take action. And guess what? Don't change back.” (09:30)
Conclusion
In "How To Out Sell Everyone," Andy Elliott provides a comprehensive blueprint for sales success through effective communication, influence, strategic objection handling, and self-leadership. His blend of practical techniques and motivational insights offers listeners the tools and inspiration needed to elevate their sales performance and achieve their professional goals. Whether you're new to sales or a seasoned veteran, Andy's teachings are designed to help you out sell everyone and reach your full potential.