What happens when a former client unexpectedly walks up to you and tells you they stopped coming because you "weren't getting their color right?"

In this honest and heartfelt episode, Elaine welcomes longtime stylist, educator, and Hair Color Secrets Insider Inner Circle member Robin Cherkin to share a client encounter that left her questioning everything—even after more than 40 years behind the chair.

Together, Elaine and Robin unpack the emotional side of being a hairstylist, the pressure we put on ourselves to make every client happy, and why experience is one of the greatest assets we have as professionals.

✨ What you'll learn:

• Why losing a client doesn't mean you failed

• How people-pleasing can quietly drain your confidence

• The difference between giving clients what they want versus what's truly best for their hair

• Why seasoned stylists still struggle with self-doubt

• How to trust your expertise instead of chasing every new trend

• The mindset shift that helps you move forward after difficult client interactions

This episode is for every stylist who has ever replayed a client conversation in their head, questioned their abilities, or wondered if they were still "good enough."

You're not alone—and this conversation might be exactly what you need to hear.

👉 Visit expertcolorsolutions.com for more education and resources.

📲 Follow Elaine on Instagram @expertcolorsolutions

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