Podcast
At Work with The Ready
Hosted by Rodney Evans and Sam Spurlin · EN
Rodney Evans and Sam Spurlin have helped teams around the world adopt more modern ways of working and on At Work with The Ready they’re sharing the inside scoop with you, too. Whether you’re struggling with a carousel of ineffective meetings, annual strategy sessions that go nowhere, or decision-making churn that never ceases, they’ve seen it all and are here to help. In each episode, they'll break down common workplace challenges and show you the moves—both big and small—to start making real, lasting change. (Formerly “Brave New Work” with Aaron Dignan and Rodney Evans)
48episodes
Episodes
Newest firstAll episodes
Traditional Consulting Sold You a Great Idea. Now What? [Rebroadcast]
Yesterday00:50:53Summary readyProducer's Note: It’s been two years since this episode first aired, and it’s every bit as relevant today. We’ve got some exciting things on these themes coming really soon, so revisit this one and we'll see in two weeks with a brand new episode. --- For decades, traditional consulting (think “management” or “strategy” varieties now synonymous with the Big Three) has been a go-to move for organizations looking for a shake up. Need a bulletproof vision for the future or a new org restructuring that’ll win over the C-suite and shareholders? You can’t beat their analytical prowess, strategy design, and slick presentation. But too often clients wind up stuck with expensive change plans they can’t execute on their own. Without real coaching, structure, and experienced guidance, these efforts stand a high chance of fizzling out and collecting dust on a shelf. Facing that reality time and time again lead The Ready to study and understand how organizations actually work and evolve. Yes, we’re also consultants—but the processes, outcomes, and experiences we create differ greatly. And that can lead to a whole bunch of confusion. In this episode of At Work With The Ready, Rodney Evans and Sam Spurlin delve into the stark differences between traditional consulting and how future-of-work firms like The Ready operate. Because not all consulting is created equal. -------------------------------- Ready to change your organization? Let's talk. Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Mentioned references: VUCA "participatory change": BNW Ep. 43 "cross-functional teaming": Future of HR Ep. 1 "strategy pancakes episode": AWWTR Ep. 2 00:00 Intro + Check-In: What’s your best advice for moving? 04:37 Disclaimer: This isn’t a takedown episode of traditional consulting 06:33 The Pattern: Traditional consulting is a band-aid for a broken OS 10:20 The deliverable is often confused with an outcome 13:20 Executives and C-suite buy projects for the visible work, not the invisible work 15:31 Traditional consulting is a hedge for the CEO–Board of Directors relationship 17:52 Traditional consulting works around and outside a broken OS; it doesn’t fix it 25:30 Builds dependency on a third party for expertise or sensemaking the market 28:30 What to do instead: prioritize effectiveness even/over growth and extraction 31:34 Figure out where you’ll always want an outside partner, and where you want to learn to do it internally 34:19 Seek our partners you want to be positively disrupted by, if you want to be disrupted 37:57 Contract for the partnership you want and what your needs are 39:19 Decide for yourself what you need and then ask for it, rather than having a third party tell you what you need 42:42 Be clear about what you’re buying, and what it will require from you 45:50 Closing round: What did we learn? 49:10 Wrap up: share the show with your friends and coworkers! Sound engineering and design by Taylor Marvin of Coupe Studios.
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AUA: How Honest Should Leaders Be During a Transformation?
1w ago00:12:18Summary readyYour company announced a shiny new transformation, set to herald a new era of possibility. But a few weeks in, it's starting to feel a lot more like a top-down cost-cutting exercise with a nicer label—and people are afraid that speaking up will put a target on their back. Sound familiar? In this mini episode, Rodney and Sam respond to a listener caught in the middle of it all: working with the consultants, reporting to senior leaders, and hearing directly from employees who aren't buying the official story. They unpack why "transformation" means different things to different buyers, why RIFs aren't always the villain, and how the gap between stated goals and actual behavior erodes trust faster than any layoff. -------------------------------- Ready to change your organization? Let's talk! Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Mentioned references: traditional consulting: AWWTR Ep. 8 layoffs and restructuring: AWWTR AUA different approaches to layoffs: BNW Ep. 152 Sound engineering and design by Taylor Marvin of Coupe Studios.
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49. How To Make Big Things Happen At Work
2w ago00:49:25Summary readyYou've built the asset. You've done the comms. You even held office hours (that no one came to). And still…nothing changes. Sound familiar? These moves are still everyone’s go-to plays for substantial transitions in the workplace, even when we have decades of experience that they fall flat. In this episode, Rodney and Sam dig into one of the most under-explored problems in organizational life: how you actually get people to do shit. Not just understand it. Not just nod at it in a meeting. Actually do it. They walk through why the classic change playbook (comms, training, socialization, stakeholder management) keeps failing, and what a real system of activation actually looks like. -------------------------------- Ready to change your organization? Let's talk. Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Mentioned references: "change management is broken": AWWTR Ep. 26 with Michael Bungay Stanier "comms and change management": BNW Ep. 3 with Deirdre Latour "complicated vs complex" Ira Glass quote about taste 00:00 Intro + Check-In: What's a tech habit that reveals your true generational age? 03:49 Why "getting shit done" doesn't get enough airtime 05:32 The three-step chain: information → understanding → behavior 06:46 Real example: Rodney's role change at The Ready and what governance actually did 09:16 The asset creator's blind spot 15:34 Living into your authority 18:09 Why clarity (including hard deadlines) is a gift 19:49 Which kinds of change need enrollment vs. just execution 24:07 Why the big reveal keeps happening (and why it keeps failing) 27:09 The big bang is often avoiding user feedback 30:49 Ira Glass on developing taste 32:57 Iterating as you go 34:50 Change management is just marketing inside your own company 38:22 Change 1: Lower activation energy with explicit, clear asks 40:34 Change 2: Run a system of socialization, not just an event 43:55 Change 3: Remove things and make space before asking for more 44:54 Change 4: Keep it ugly to unlock better participation 47:50 Wrap Sound engineering and design by Taylor Marvin of Coupe Studios.
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AUA: How To Lead When You Don’t Have The Answers?
3w ago00:10:27Summary readyThe higher up you go, the more everyone expects you to have the answers. Your team wants reassurance about AI. Your peers want to know what other companies are doing. Leadership wants confidence you're not sure you have. But what if the honest answer to most of it is, "I don't know?" and what if that's actually a sign you're paying closer attention than the people who seem so sure? In this Ask Us Anything, Rodney and Sam respond to a listener feeling the weight of expectations and offer a reframe: you don't need certainty about the what if you can develop confidence in the how. They also dig into why the leaders who always seem to have answers rarely get their receipts checked, and Rodney shares a personal practice for tuning into the quieter, wiser voice underneath the noise of emotion and intellect. -------------------------------- Ready to change your organization? Let's talk! Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Sound engineering and design by Taylor Marvin of Coupe Studios.
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48. Office Politics: The Fun and Frustration of Palace Intrigue
4w ago00:50:19Summary readyOffice politics doesn't happen because people are scheming. It happens because no one wrote anything down. In the absence of clear ways of working, the preferences of the most powerful people fill the vacuum and suddenly half your attention is spent learning whose attachment format to use rather than doing the actual work. In this episode, Rodney and Sam dig into one of the most universal and underdiagnosed org patterns: the political operating system. They explore why politics can feel more fun than good process, why "influence without authority" is just pandering with better branding, and how to start replacing implicit norms with something more durable than whoever's in the room at that moment. -------------------------------- Ready to change your organization? Let's talk. Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Mentioned references: The Ready’s OS Canvas: https://www.theready.com/os-canvas Essential Intent: BNW Ep. 90 with Greg McKeown Even/Overs: BNW Ep. 44 Dual Transformation: AWWTR Ep. 43 Andrea Robb Action Meeting Episode: BNW Ep. 80 with Sam Spurlin Directly Responsible Individual (DRI) User Manual to Me: BNW Ep. 159 00:00 Intro + Check-In: What’s a skill you rarely get to show off? 03:08 The Pattern: We cater to those in power when there’s no org clarity 05:17 Leveraging relationships to do work feels good in the moment 09:12 Discerning what’s best for a leader vs. best for the work 13:11 Experience navigating CEO preference 17:06 Politics is more fun than building a good OS 20:12 Leaders come and go, and take their preferences with them 22:08 Politicking wastes organizational attention 27:00 Short term politics at odds with long term value 31:32 Andrea Robb’s organizing principles 34:23 Leadership politics keeps you from the truth 37:10 Example navigating a leader during an offsite 41:33 Change #1: Don’t depend on only one person 43:55 Change #2: Get a new set of eyes to challenge assumptions 46:34 Change #3: Write. It. Down. 48:44 Wrap up: Leave us a review! Sound engineering and design by Taylor Marvin of Coupe Studios.
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AUA: How Does HR Rewrite Job Descriptions for AI?
Apr 2700:07:45Summary readyEvery HR team is getting the same ask right now: rewrite our job descriptions to reflect AI. It sounds reasonable—until you realize you're being asked to update a document that was already a little broken for a world that's changing faster than any static artifact can keep up with. So where do you even start? And is the job description itself actually the right place to begin? In this AUA, Rodney and Sam flip the question entirely—arguing that the smarter move is to start with what AI can actually do in your organization, define the human's role in relation to that, and why living, dynamic approaches to role clarity are more essential now than ever. Mentioned references: "traditional consulting": AWWTR Ep. 8 "talent marketplace": FoHR Miniseries, Ep. 7 -------------------------------- Ready to change your organization? Let's talk! Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Sound engineering and design by Taylor Marvin of Coupe Studios.
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47. The Chaos Tax is Slowing Your Org Down
Apr 2000:48:30Summary readyEveryone talks about slaying bureaucracy and cutting organizational sludge but there's an equally pernicious force that doesn't get nearly enough airtime: the organizational debt created by too little structure. The chaos tax is real, and it's usually being paid by everyone except the person creating it. In this episode, Rodney and Sam unpack the founder-led chaos pattern: why it happens, why it feels like speed to the person at the top while feeling like paralysis to everyone else, and what minimum viable process actually looks like in practice. They get into learned helplessness, productive friction, the hidden cost of unilateral decisions, and why the call for structure will probably have to come from outside the house. -------------------------------- Ready to change your organization? Let's talk. Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Mentioned references: "Sparticus Merlin Spurlin": Check-In from AWWTR Ep. 45/2 Organizational debt Founder mode episode: AWWTR Ep. 22 RACI: AWWTR Ep. 10 participatory meeting structure: BNW Ep. 49 with Keith McCandless consent vs consensus: BNW Ep. 74 with Ted Rau The Ready's Proposal Template Action Meeting episode: BNW Ep. 80 The Ready's OS Canvas 00:00 Intro + Check-In: If you could hang out with any cartoon character, who would it be? 04:08 The Pattern: Lack of structure leads to chaos 05:56 Founders mistake their experience for everyone’s experience 11:49 Growth is unavoidable for diversity of thinking 15:53 You have to choose your slow 18:33 Example of consent 24:56 Chaotic orgs are brittle orgs 25:56 Cycle of learned helplessness and founder paranoia 28:49 Chaos glorifies unsustainable heroic behavior 33:05 Making a system where the founder doesn’t have to “be the savior” 35:50 Preserving the essential friction to good work 39:57 Idea 1: Minimum viable operating rhythm 42:38 Idea 2: Get external coaching for the founder/leader 44:49 Idea 3: Make work more visible and public 47:01 Wrap up: Leave us a review and send us your questions! Sound engineering and design by Taylor Marvin of Coupe Studios.
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AUA: What Keeps Us Together When AI Does The Work?
Apr 1300:05:30Summary readyAs AI handles more and more of the actual work, a genuinely hard question emerges: how do you maintain shared purpose when there's no single organization anchoring it? In this mini AUA, Rodney and Sam argue that more automation requires more intentional human connection, not less — and that AI might actually force a long-overdue shift from obsessing over outputs to talking about outcomes and purpose. -------------------------------- Ready to change your organization? Let's talk! Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Sound engineering and design by Taylor Marvin of Coupe Studios.
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46. Embracing the Beautiful Mess: How Organizations Actually Work with John Cutler
Apr 600:51:53Summary readyMost leaders want to believe they're building something durable: a company that matters, a culture that sticks, a system people can rely on. But what if most organizations don't have the staying power of a great city like Venice...and instead are more like a gold rush town? What if that same company is more likely to change you than you are to change it? In this episode, Sam sits down with John Cutler, writer of The Beautiful Mess and Head of Product at Dotwork, to pull on the threads John has been obsessively following for years: how organizations actually work, why seeing patterns and being able to act on them are completely different skills, how leadership is like game design, and why embracing the mess might be smarter than chasing clarity. Learn more about John and Dotwork: Read his newsletter On LinkedIn Dotwork -------------------------------- Ready to change your organization? Let's talk. Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Mentioned references: Dr. Cat Hicks John's post about "the slide" W. Edwards Deming "Hollow Knight and Silksong" John's post with Tom Kerwin Ashby's Law of Requisite Variety This Beautiful Mess (the emo band) John's old Medium posts North Star Framework Team Topologies, book by Matthew Skelton and Manuel Pais 00:00 Intro + Check-In: What was your first job and did you learn anything from it that you still use today? 02:34 Finding your organizational trigger words 08:41 Can you really change your company? 11:12 Most companies are more like gold rush towns than lasting institutions 15:26 Finding joy at work when the company won't love you back 18:29 Every leader is a game designer 21:45 Stepping back and seeing the system 27:55 Why chasing clarity at work might be the wrong goal 33:20 Having all the data and asking the wrong questions 35:34 How Dotwork is rethinking organizational strategy tools 40:42 Building flexible operating systems that leaders will actually use 44:14 Building a generalist career in a specialist world 50:21 Leave us a review and share the show with a friend Sound engineering and design by Taylor Marvin of Coupe Studios.
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AUA: Why Won't The Rest Of The Org Copy What’s Working?
Mar 3000:08:42Summary readyYou've done the hard work. Your team cracked the code on a new process/workflow/policy/design, your ways of working are genuinely better, and now...everyone else is actively uninterested. It's infuriating, and also completely predictable. In this mini AUA, Rodney and Sam unpack why good ideas don't automatically spread in federated structures, from classic Not Invented Here syndrome to the underappreciated truth that you can't export a finished experience and skip the struggle. They make the case for becoming an internal consultant rather than an evangelist — offering scaffolding, not superiority. -------------------------------- Ready to change your organization? Let's talk! Get our newsletter: Sign up here. Follow us: LinkedIn Instagram -------------------------------- Sound engineering and design by Taylor Marvin of Coupe Studios.
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