In today’s episode, we dive into the insightful journey of Ray Tiong, Senior Design Researcher at Xero. We'll explore his career transition from graphic design to UX research, and share his valuable advice for professionals embarking on similar paths. Ray opens up about his beginnings in the design world, his strategic shift to UX research, and how his art history background has enriched his approach to research. Plus, we'll discuss the evolving landscape of UX in light of AI advancements and what skills are essential in staying ahead.

Highlights:

Ray’s transition from graphic design to UX research
The critical role of communication and creative thinking in UX
How to start in UX research without formal training
Embracing AI in UX research for future-proofing careers
Ray’s advice on cultivating long-term skills that withstand industry shifts

Ray's Recommended Resources

Ray shared these gems for anyone keen on UX research:

Book: "Just Enough Research" by Erika Hall. A must-read to grasp UX research basics.
Courses: Courses from the Interaction Design Foundation, great for deepening UX knowledge.

As Ray bids farewell to Xero and embarks on a new chapter in the UK, we reflect on the insights and stories he's shared. Join us for an episode that’s as much about embracing change as it is about staying grounded in the fundamental principles of design and research.