Podcast
Boots on the Ground
Hosted by John Katsavos · EN
Boots on the Ground: The Tech Life takes you inside the real world of IT—far beyond theory, certifications, and corporate talking points. Hosted by John Katsavos, this show explores what it actually feels like to work in tech today: the pressure, the problem-solving, the wins, the failures, and the stories people never tell on LinkedIn.
Each episode breaks down real scenarios from the field, interviews industry pros, and reveals the skills, habits, and mindset needed to thrive as an IT professional—from help desk to engineering and beyond.
If you're building your career, pivoting into tech, or leveling up your skillset in the trenches every day, this podcast is your new go-to home.
Welcome to the front lines of the tech world.
Welcome to Boots on the Ground: The Tech Life.
24episodes
Episodes
Newest firstAll episodes
BOG017 - Tuesday February 17, 2026
2d ago00:28:48Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Hardware And Device Work• Software TroubleshootingPublished through PodBolt.
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BOG016 - Monday June 29, 2026
3d ago00:16:38Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Hardware And Device WorkPublished through PodBolt.
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BOG015 - Thursday February 12, 2026
2w ago00:05:27Tap to summarizeIn this episode of Boots on the Ground, John shares a real-world field update from the road, covering the practical realities of IT support, service calls, customer needs, and the daily pressure of staying organized while moving between jobs.Topics Covered:• Field Service Operations• Parts Pickup And Logistics• Software TroubleshootingPublished through PodBolt.
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BOG014 - Wednesday February 11, 2026
2w ago00:34:00Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Hardware And Device WorkPublished through PodBolt.
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BOG013 - Tuesday February 10, 2026
2w ago00:10:07Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Hardware And Device Work• Software TroubleshootingPublished through PodBolt.
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BOG011 - Thursday February 5, 2026
2w ago00:24:09Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Software TroubleshootingPublished through PodBolt.
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BOG010 - Wednesday February 4, 2026
2w ago00:35:33Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Hardware And Device WorkPublished through PodBolt.
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BOG012 - Monday February 9, 2026
2w ago00:37:08Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Hardware And Device WorkPublished through PodBolt.
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BOG009 - Tuesday February 3, 2026
3w ago00:16:22Tap to summarizeIn this episode of Boots on the Ground, John breaks down a busy day in the field involving service calls, parts pickups, customer needs, and the challenge of keeping work moving while managing logistics on the road.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Software TroubleshootingPublished through PodBolt.
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BOG008 - Friday January 30, 2026
3w ago00:26:54Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Hardware And Device Work• Software TroubleshootingPublished through PodBolt.
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