Podcast
Boots on the Ground
Hosted by John Katsavos · EN
Boots on the Ground: The Tech Life takes you inside the real world of IT—far beyond theory, certifications, and corporate talking points. Hosted by John Katsavos, this show explores what it actually feels like to work in tech today: the pressure, the problem-solving, the wins, the failures, and the stories people never tell on LinkedIn.
Each episode breaks down real scenarios from the field, interviews industry pros, and reveals the skills, habits, and mindset needed to thrive as an IT professional—from help desk to engineering and beyond.
If you're building your career, pivoting into tech, or leveling up your skillset in the trenches every day, this podcast is your new go-to home.
Welcome to the front lines of the tech world.
Welcome to Boots on the Ground: The Tech Life.
25episodes
Episodes
Newest firstAll episodes
BOG008 - Friday January 30, 2026
Jun 1300:26:54Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Hardware And Device Work• Software TroubleshootingPublished through PodBolt.
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BOG007 - Thursday January 29, 2026
Jun 1300:24:47Tap to summarizeIn this episode of Boots on the Ground, John breaks down a busy day in the field involving service calls, parts pickups, customer needs, and the challenge of keeping work moving while managing logistics on the road.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Hardware And Device WorkPublished through PodBolt.
Transcribe →BOG006 - Wednesday January 28, 2026
Jun 1000:28:30Tap to summarizeIn this episode of Boots on the Ground, John breaks down a busy day in the field involving service calls, parts pickups, customer needs, and the challenge of keeping work moving while managing logistics on the road.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Hardware And Device WorkPublished through PodBolt.
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BOG005 - Tuesday January 27, 2026
Jun 800:42:32Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Software TroubleshootingPublished through PodBolt.
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BOG004 - Friday January 23, 2026
Jun 400:24:47Tap to summarizeIn this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support.Topics Covered:• Field Service Operations• It Support Challenges• Parts Pickup And Logistics• Customer Communication• Hardware And Device WorkPublished through PodBolt.
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BOG003 - Boots on the Ground
May 3100:29:45Tap to summarizeIn this episode of Boots on the Ground, we continue the Boots on the Ground field log with BOG003.Episode preview:what's up rebels welcome to another episode of boots on the ground I'm yourhost John Kutsavos and today is Thursday January 22nd, 2026this is a very late entry it's 241 it has been a long day I'vebeen running around like a chicken with its head cut off between calls betweenhospital runs between more calls between parts pickups I just wouldn't havedid my parts pick up not 10 minutes ago it's been one of those days it's justbeen one of those days but I'm going to go do my final call for the day I'mgonna drop off these parts I at least after today my car is gonna empty out alittle bit you know which it has and I'm quite happy about now tomorrow I'mgonna empty out even more I'll be ablePublished through PodBolt.
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BOG002 - Boots on the Ground
May 2900:31:00Tap to summarizeIn this episode of Boots on the Ground, we continue the Boots on the Ground field log with BOG002.Episode preview:All right, Rebel's John coming back at you with another episode of Boots on the ground today is Wednesday January 21st, 2026 andYesterday I was off, so that's why there was no recording yesterdayOh, that I am tired todayJust because I was off this and you know I didn't have a lot of stuff to do the reason why I took off yesterday was becauseI had a lot of stuff to doYeah, and I honestly logged into my my app for work and I'm like you guys are kidding me...Published through PodBolt.
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Exhausted, Burned Out, Still Closing Calls — A Field Tech’s Breaking Point
Jan 2200:35:16Tap to summarizeBoots on the Ground — Friday, January 9, 2026. This is the end of a long, heavy week in the field. Five calls closed, a packed schedule, inventory problems, aging equipment, and the mental and emotional toll that comes with responsibility, pressure, and burnout.In this episode, I talk about:Working through exhaustion while still closing callsThe disconnect between effort, pay, and rising cost of livingManaging aging devices, preventative maintenance, and repeat failuresInventory chaos, call volume limits, and resetting personal standardsWhen burnout starts showing up in organization, motivation, and daily lifeThis episode is raw and honest, but still privacy-safe. No customer names. No company identifiers. No confidential information.This series documents what it actually feels like to work in field service when life pressure, responsibility, and workload collide.If you work on-site, in IT, field service, technical operations, or high-responsibility roles, this episode will likely feel familiar.
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Field Tech Diary: Parts Pickup, Call Pressure, and Getting Chewed Out
Jan 2100:39:23Tap to summarizeBoots on the Ground — Thursday, January 8, 2026. Today is a real, unfiltered field service workday in Toronto: parts depot pickup, stacked calls, on-the-road troubleshooting mindset, and the reality of trying to keep pace while staying professional and confidential.In this episode, I break down:How I think through the day before the first call even startsWhy confidentiality matters (and what I will not share on this show)The pressure of call volume, logistics, and meeting expectationsWhat happens when the day goes sideways—skipped lunch, extra visits, and getting “checked” by leadershipThe mental and emotional weight of real life outside the job—and still showing upThis series is general, experience-based, and privacy-safe: no customer names, no company names, and no identifying device details—just the real-world field perspective.Subscribe for more field-tested, day-in-the-life episodes from the front lines.
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Field Tech Reality: Straightforward Calls, Mental Load, and No Breaks
Jan 2100:29:13Tap to summarizeBoots on the Ground — Wednesday, January 7, 2026. This episode documents a full, unfiltered field service workday: four calls closed, heavy logistics, traffic frustration, personal stress, and the constant pressure to stay productive even when your head isn’t fully in it.In this episode, I cover:How a slow, rough morning still turned into a productive workdayManaging straightforward vs. aging equipment in the fieldParts availability, discontinued components, and tough conversations with leadershipThe mental load of family responsibility, finances, and long days on the roadWhy banking podcast episodes matters when you’re building long-term consistencyThis series is experience-based and privacy-safe. No customer names. No company identifiers. No sensitive device details. Just real field perspective from someone doing the work.If you’re in field service, IT support, technical operations, or on-site work, this show is for you.Subscribe for daily, real-world field logs from the front lines.
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