In this episode of Broken Benefits, we sit down with Milt Ezzard, a Global Benefits and Mobility Leader, to explore the untapped opportunity that exists within today’s benefits and healthcare landscape.

Too often, organizations operate within the confines of legacy systems and outdated thinking. But as Milt shares, those willing to challenge the status quo have a real chance to unlock better outcomes—for their people and their business.

From global strategy to forward-thinking program design, this conversation dives into what it takes to move beyond maintenance mode and start building benefits strategies that truly create value.

If you’re a leader looking to rethink your approach and capitalize on the opportunity in front of you, this is a conversation you won’t want to miss.

Chapters:

0:00 - Introduction

1:47 - Being hesitant to try something new

8:25 - Best practices for Milt

16:20 - Getting back your control

30:13 - Holding vendors accountable

40:30 - Approaching AI products

46:32 - Building benefits that are loved

51:21 - Leveraging Glassdoor

53:26 - Closing remarks

Beyond the Status Quo: Unlocking Opportunity in Benefits & Healthcare (Feat: Milt Ezzard)