Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore scaling service-based businesses, streamlining operations, and avoiding entrepreneur burnout in 2026.

Joining us is Adriana Fierastrau, CEO of Ontario Assistant, sharing insights on systemizing back-end workflows, automations, and virtual support teams.

Key Highlights

Common Bottlenecks: Identifying the top operational hurdles in service-based businesses.
High-Impact Automations: Simple automations that save hundreds of hours annually.
AI vs. Human Support: How to decide between automation, AI, or hiring assistance.
Burnout Signs: Recognizing when operations cause overwhelm and taking action.
Immediate Relief: Quick steps leaders can implement this week to streamline operations.

Special Thanks to Our Partners:

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.