
In this episode of the ChiroCandy podcast, Billy Sticker and Matt Keenan discuss different niches that work well for marketing on social media. They cover chiropractic, decompression, massage, neuropathy, weight loss, knee campaigns, and more. ...
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Billy Sticker
You are listening to Cairo Candy, the.
Matt Keenan
Podcast of sweet chiropractic success.
Billy Sticker
Here's your host, Billy Sticker. All right, welcome back to another episode of the Chiral Candy Podcast.
Matt Keenan
My name is Billy Sticker and this is Matt Keenan.
Billy Sticker
And we're going to talk today about a question we get asked all the time. What niches work best when it comes to marketing on, on social media. And a lot of people assume, you know, they see our ads that, you know, all we do is chiropractic and that that's not the case, you know, and Matt's been with us for several years now as one of our directors. We see all kinds of campaigns that, you know, all kinds of different niches that chiropractic, chiropractors are doing in their office. And, and we've seen success with really, all of them.
Matt Keenan
Yeah.
Billy Sticker
So what we're going to do today is we're going to break down the different campaigns and go over some key strategies that we've seen work with each one of these different niches. So if there are different things that you do in your office, stay tuned because there's a great chance we're going to be talking about that particular niche. You know, whether it's decompression, neuropathy, knee, weight loss. We're going to cover all these and more in this episode. So, Matt, why don't you start? What, what are some just key things with just chiropractic that we know works well?
Matt Keenan
Well, chiropractic in general, obviously that's, that's our main draw most of the time. When we have a new client, we recommend starting with chiropractic, just general chiropractic, because with that, it kind of gives us a good sense of what the demographic is like and what we're working with with other campaigns in General. Doesn't always 100% tell us what we can expect, but it gives us a good idea because that's what we're most used to. But with chiropractic campaigns in general, it's people love. And this is a little controversial for some chiropractors because they don't want to be known for cracking and popping, but the visual visually adjustment videos do really well to generate engagement. And I know that for, for a lot of chiropractors that are working hard to not be known for just cracking and popping, they don't want to be known as, you know, just superficial surface level kind of chiropractors, but that you have to have some kind of grab. You have to get you have to have something to bring them into your funnel and then you can show them that you're different and what sets you apart. You know what I mean? So those, those are a really good start. Adjustment videos paired with educational videos is always a good, A good place to go. And then based on how people respond, respond to them. And of course, some people aren't even going to like the cracking and popping videos. Depending on the demographic, sometimes I've seen it where a testimonial video will perform better. But in general, most of the time, you want to start with some solid adjustment videos or. And photos too. Just solid pictures that show you as the doctor with your patients. And also typically for videos and photos in general, you want to try to find a young attractive female to be in the videos. That's. They just always perform better.
Billy Sticker
Yeah, that's actually a great point. Also, anything, you know, and you could be doing an exam like a range of motion or something like that. Those can do well too. I remember having two different clients, both in Australia, both in the Brisbane area, but like total different parts of the city. And one campaign was crushing it. The other one wasn't doing very well. And I remember looking at both of these, these ads and stuff. And Rusty, my wife came in, she's like, hey, what are you working on? And I said, hey, look at these. Look, this one's working great, this one isn't. And she said, well, the first thing I'm looking at is, is just the images. I think this one, the one that wasn't working well. She goes, my first thought is, is this some type of weight loss ad simply because the patient was overweight? And I thought, oh, my goodness, I think you're right. She goes, now that's without me reading a headline or anything. And it's so important to remember first impressions. The first thing that we have to do is get them to stop scrolling, whether it's Instagram, Facebook, whatever. And what's going to do that is the video or image. And so whenever they see that, that was the. Her first impression is, this lady's overweight. This. Is this some type of a weight loss campaign? And it was an older lady. So that's one of the reasons we say if you can find somebody ideally that's fit in their 30s, that's female. Typically, most of your patients, 65 to 70% of your patient load, is normally in that range, 35 and older. They're the ones making the healthcare decisions. So, yeah, so that's a great point is if you can find Someone like that to be, you know, one of your patients. Another good piece of content is just an office tour. One of the things that keeps people from coming in is they really don't know what to expect. So anything you can do to kind of pull the curtain back a little bit and let them see some smiling faces, know a little bit about, you know, just what to expect whenever they get there, it's going to help lower that barrier of entry and make it easier, you know, easier for them to come in. So going off of chiropractic. Another big one we have everybody ask about is decompression. There's a lot of people invest a lot of money in the decompression tables. And it doesn't have to be the chiropractor putting patients on decompression. So it could be a huge income stream for the office. So what do you see works well on decompression ads?
Matt Keenan
Well, decompression ads. And with a lot of these niches, you want to show it off, right? You want to show off the table. What does it do? What does it look like? But don't just show them the table because it can look like some kind of torture device. You know, there's some. There's some table that someone's getting strapped into. Usually I would. I recommend photos and videos of staff members on the table and just talking about it. Some. Some of them, I know the day. The tables can be loud when they're running, so don't have them, you know, on or anything. But you could at least have your staff member strapped in. Make sure they're smiling so that it's not intimidating and weird.
Billy Sticker
It doesn't look painful.
Matt Keenan
Yeah, they're just smiling like, hey, this is. This is my ca. Laura. And then she's on the table and she's like, hi. You know, just something. Something normal. This is. And this is what the decompression table does. Explain it. Make sure that it doesn't seem scary or intimidating anymore. It's like, this is going to give you so much relief. And then videos and photos of that. I mean, that's. That's decompression is usually. It can typically be easier to get good. A good number of leads than chiropractic because the visual of it is. It's. It stops you. That's what helps you. That it helps you stop scrolling immediately because you're like, well, this person's on this table. What are they doing? And then they're like, oh, it's actually. Can help my low Back pain or if you have herniated disc or whatever, whatever it is that needs to be treated. And then we use those buzzwords that decompression helps treat in the ad text. So mainly the, the visual representation of the decompression table that piques people's interest and then mentioning the symptoms that it treats in the ad text, those are going to be the, the two main things.
Billy Sticker
And I think it's also important to remember that it's not up to the patient to decide if they need a regular adjustment or decompression. Right. That's your call. So our goal ideally is we just want to get people in your office. So all the ads do. This is simply bait. We're digging a pond. We're telling Facebook what fish to put in the pond. And then the ads are bait we're using to fish with to get people to come into your office. It's up to you on your day one and day two, you know, to find out what it is that they need. And a lot of times it's just getting people in the door that helps them then do other things, which that actually leads me. I'm gonna. Let's talk about massage. Back in the day, when I was still doing all the campaign, you know, I was wearing all the hats in the business. I remember we had an office that was a multiple seven figure practice. They did just about every different niche you can think of in there. And we still have lots of offices like this. They do all kinds of different niches. Well, we started doing a massage campaign and they had a separate business page just for their massage business. And so it wasn't like, hey, if you get a, an adjustment, you get a free massage. It wasn't. And those campaigns can work.
Matt Keenan
We've done those.
Billy Sticker
Yeah, yeah, we've done a bunch of those. But what we did with this particular office is it was a, and we tested several different prices. And I remember what worked best was giving them the option. It's like, hey, we're doing this special and you can come in for a 30 minute massage for $20 or a, or a 60 minute massage for 30. So it was like they see 20 bucks for massage and they think, oh yeah. And then they're like, well, hang on a second. For $30, I can do an hour massage. And the doctor, his goal was he paid his, his massage therapist 20 bucks an hour. He just wanted to cover that. But he also said, look, once they come in and they see how big we are and that we do weight.
Matt Keenan
Loss and that everything you have to offer. Yeah.
Billy Sticker
However, all these different things in our office, we've got this huge team and everybody's happy. It's a great environment. I just need to get them in. So that ad ran for probably a year and a half, and it generated leads at $1.90 a lead, like the.
Matt Keenan
Entire time massage does that. Massage campaigns can be very successful.
Billy Sticker
It was crazy. And so he ended up having to hire more massage therapists. But what he did is he would bonus his massage therapist 20 or 30 bucks for every. Every appointment they scheduled for something else. So, for example, you know, they're giving the massage saying, look, there's only so much I can do here. You got something going on with your neck. I really recommend you see our chiropractor. And if they book that appointment, the massage therapist got a bonus. And it worked incredibly well. Because the goal is, the goal in advertising is not to sell them on your services. It's to get them to take the next step. I mean, this is Marketing 101. The goal of the image or the video is to get them to stop scrolling. Then we want them to read the headline, we want them to read the text, we want to create interest. And then from there, we want them to schedule an appointment from then we want them to show up for the appointment. Then we want them to actually listen to you. Right. We're not trying to sell them on why they need chiropractic the very, very first time they see you. We're trying to walk them down a path. It's the same thing with email marketing.
Matt Keenan
Like trying to hold everything down the funnel.
Billy Sticker
Right. The first thing they look at is who's the email from? Not even the subject line. You know, then they look at the subject line, and the goal of this subject is to get them to open the email. And then your first line of the email is to get them to read the second line. Right. You're trying to walk them down a path. And it's the same thing with marketing. So the same thing what we're doing online, we're just trying to bring them down a path. So anytime you can get something, that's a yes offer. So that's why massage works so well, is, you know, if you went to the mall and went to the food court or just somewhere that there's a lot of people and you stood up on the table and said, who in here wants a free chiropractic adjustment? You might have 5 to 10% of the people raise their hand. But if you said, hey, who in here wants a free massage?
Matt Keenan
Everyone's hands go up.
Billy Sticker
You're going to have tons of hands go up because it's such a yes offer. So anytime you can kind of incorporate a yes offer into your thing, it's going to do really, really well. Right.
Matt Keenan
And in general too, it's. Massage therapy goes into a slightly different context for people as well because chiropractic, not everyone, part of, part of our job is to help educate people in chiropractic care and you and your community as, as a chiropractor. But not everybody sees chiropractic as necessary. People are skeptical about it. Whereas massage therapy, everyone, everyone believes in massages. Everybody wants a massage. So it's, it can be a lot easier to sell at times, but it's a good way to get people into your door. But I know that not everybody has a massage therapist in their office. So.
Billy Sticker
Yep. Get one another big camp or another niche that is extremely profitable that a lot of our doctors are doing is neuropathy. So let's. I'll have you talk about neuropathy, son.
Matt Keenan
Yeah, so neuropathy, the main thing obviously you want to make sure that your age demographics are set up correctly because you don't want to be targeting 25 year olds for neuropathy, that's not going to be your, your target. But for neuropathy that can, that can be something else that definitely needs, I mean all of them need visual representation. But especially for neuropathy, it needs a little bit more explanation for people as well. Now I, I still like to target for our re targeting audience. We usually target younger audiences so that they can people who may be caretakers for their parents. You know, we're, we're going, we'll target as low as, you know like 35, 40 for, for their age because some people may be looking at these ads for their parents and such. But in general for neuropathy it's also important to show what kind of device you use because there are a lot of different kinds and we, we use stock images when we don't have something from our clients but we like to tell them like hey, we want you to show what you use and explain it. You know, it's, it makes a very easy visual aid. As, as a chiropractor, you start the video and say hey, this device helps with neuropathy. Me tell you how easy opener. And then immediately they want to know about it because whether it's a glove or some, sometimes it's just a treatment. I've had Some clients that it's all like self treatment, so they teach them how to treat their own neuropathy. So in any case, there's a lot of different styles that people like to. A lot of different approaches, I should say. And so you want to make sure that your approach is clear with. With neuropathy.
Billy Sticker
Yeah. And then once again, the main thing they're looking for is we want to tell them, hey, there are other options if you feel hopeless when it comes to neuropathy. You know, if your doctor's giving you gabapentin and it's just not working, there are options that. That are working really, really well. And once again, this is where testimonial videos and stuff can work too. And so letting them know, hey, there is now available a breakthrough treatment for neuropathy in. Let me tell you about. Really gets people's attention. And one of the things that's important to know and whether this is Facebook, Instagram and TikTok, you know, we're talking about these platforms and it's good to know the different demographics that are on them. So it's one thing about who's producing content and then who's consuming the content. So even on TikTok, we've got a doctor in Austin that does a lot of neuropathy. He doesn't even do Facebook and Instagram. The only thing he does is TikTok. And it works extremely well for him. But he's been extremely consistent putting out videos when it comes to neuropathy. And we had heard years ago that one of the biggest demographics as far as consumers of TikTok are people 50 and older, which really sounded surprising.
Matt Keenan
Yeah, people assume that it's just, you know, 21 and younger.
Billy Sticker
Yeah, those are the ones making the content. But a lot of people 50 and older, and I remember Brady pointing out to me that my dad recently passed away, but he's like, you know, papa's been sending me TikToks for the past several years. My dad was in his 70s and he did. We used to rodeo growing up, and so he would send us these rodeo tiktoks and. And he was in his 70s, you know, so you're. Wherever, whoever you're trying to target, there's ways we can target them. It's just a matter of coming up once again with the right content, with the right bait that we can put on the hook to put in the right ponds.
Matt Keenan
Uh, also, one. One more thing for neuropathy, I would say that one of my clients used is before and after photos like, of the. I. I think it's like the thermal imaging of, like, the. The blood flow, you know, the improvement to. Just to show, like, this is what. This is what our patient was dealing with beforehand. Yeah. The nerve. I'm. Yeah, I'm not. I can't. I can't remember exactly what it. What it was called. So. Forgive me, but the before and after photos of their patient to show the actual improvement is. Is a big deal, too, Instead of just saying, oh, yeah, we treat neuropathy because some people, they've. They've gotten bad treatments that didn't work. And so you want to. If they're. If they're older and they've been dealing with this for a long time, chances are they've tried a few things that haven't worked for them. So having something like that and the testimonial video that says, hey, this doctor really, really works. I've tried this, this, and this. And then I came to Dr. Billy sticker or whatever, and he was able to treat me, and I feel so much better. I'm much more functional. My quality of life is improved. That's what people want to hear.
Billy Sticker
Yeah. Because what they're thinking is, you're like, is this. Does this really work? And is it going to work for me? Is it easy? Is it affordable? Right. These are some of the things that they're thinking. But first off, if they don't believe that it can actually work, it doesn't matter if it's affordable. Like, they don't care. They first want to know, is this going to work? Is it going to work for me? Then we'll talk about, you know, the finances and stuff. And that's something you don't even want to cover on the ad anyway, because we're walking. We want to get them in the door. Right. That's the next step. And then there's, you know, so we have stuff for neuropathy, and then even there's campaigns and stuff we can run based on specific equipment that you may have in your office, like Stim Wave or Shockwave, you know, these different types of tools. We've seen those work really well. Why don't you talk about some of those campaigns?
Matt Keenan
Yeah, those. Those can be exciting because there's. There's. There's an excitement, a draw to it because people are a little bit more unfamiliar with it. And it looks pretty cool, you know, like the Shockwave devices, they're usually just a little handheld device with a wire, and they just see them, like, rubbing it in on certain Places. And if the, the video has volume, then it makes this like weird shocking sound, you know, because it's. I'm sending sound waves.
Billy Sticker
Clicking noise.
Matt Keenan
Yeah, the little, the clicking. That's a, that's a better way to describe it. But those typically do really well, especially photos, videos of this device. They're like, wow, this looks state of the art. This is, this is brand new. But then when you list everything that it helps with, I mean, it's, it's the two. It's the two together. You know, you can't, you can't just have a good video that shows off the device without clear ad text that explains it. You know, you can't. And then if you have clear ad text explains it, but then you don't really have the device. They have no concept of what this looks like. Am I going to be put in a, you know, in a room or am I. Is it just like a little. Is there any electricity in it? They don't know. So you have to make sure that the ads are clear and concise so that they know what it treats, how it works and why, and how it would actually benefit them. I mean, the same. Sorry.
Billy Sticker
Going back to the formula, it stops the scroll and it creates interest. Right. So they, they start researching it and then we want them to know, hey, you're having shoulder pain. This can help your shoulder pain.
Matt Keenan
Right.
Billy Sticker
You want to speak directly to. And so that's why it is important. I remember, you know, doing some different stem cell and PRP campaigns and, and having doctors before saying, we just want to spend, you know, we just want to promote stem cell. Well, okay, nobody necessarily just wants stem cell.
Matt Keenan
Right.
Billy Sticker
They want their knee pain gone, you know, in how you do that. Yeah, that's one thing. But what's going to get their attention is, hey, we've got to break breakthrough treatment for knee pain. This is what we're doing. So. Right. Matt's got a great point. You, you've got to speak to both. Just because you have really cool equipment, if it doesn't tell them what, what pain they have, that you might be able to help with it, you know, what itch you can scratch with it, then it, it's not going to do as good. So you've got to have. Yeah, you've got to have both.
Matt Keenan
Sorry. And sometimes with that, some, some campaigns may do better as a conversions campaign. Meaning instead of typically, you know, a lead form campaign is what we default to. Meaning if someone's, if someone's scrolling on Facebook and they come across an ad, they click on it to sign up and then it immediately takes them to a lead form. You know, name, email, phone number. And then from there it might take them to a landing page where they schedule an appointment, but a conversions ad. And when they click on the ad, it doesn't take them to a simple Facebook lead form. It takes them to your landing page. That which is a great opportunity for you to have more information about whatever it is you're trying to sell. Because before you know, if the ad was, was good enough to get them to click on it, then you want your landing page to really send it home. So your landing page is going to have information. That's when you can even have a little bio with the doctor. I love to include a doctor bio in the landing page at some point so that they, if they're not fully sold, they're like, okay, this is the doctor. It's a good professional photo. Here's his little bio. And keep that part brief. It doesn't have to be like this long thing about all of this, credentials and everything. And it can have testimonials of, of patients. If you don't, if you're not using a testimonial for the ad itself, then have little testimonials, have reviews of people who have had good experiences with the doctor. Landing pages are a great opportunity to have a lot more information. You want to put the, the sign up form, you know, at the top. Of course, you know, you want that to be the first thing that they see, but you want them to be able to scroll and have other information to answer their questions if they have them.
Billy Sticker
Yep. And testimonials, reviews, tons of reviews is good to put on there. Just builds that social acceptance. So, yeah, great point. Another one that we've struggled getting approved in the past, but we're seeing it get approved a lot more. Is weight loss.
Matt Keenan
Yes, Weight loss is. It was, it was a beast for a while because there are a lot of guidelines and rules that we accept in order to, you know, run ads on Facebook. A lot of their policies are very specific against assuming an ailment on someone or like assuming that your audience is fat or, you know, they don't, they don't want any, anything to feel like a personal attack on anyone. So we can't specifically target that. But the way that we get around it is, you know, we, we can't use specific words. Right. They don't, they don't usually like it when we use words like semaglutide or sometimes it Gets approved. Sometimes it doesn't because it is ultimately, you know, this weird algorithm. And the algorithm sometimes accepts things and sometimes it doesn't. But we've gotten around a lot of the hurdles that it presents us. But I think, I think things have kind of relaxed. Like the main things you don't. You can never do before and after photos. It doesn't matter. You know, with, know someone who is bigger and then someone who lost a lot of weight, you can never do those. Whether it's in a video that flashes from one image to the next, it could be two images next to each other. Whether it's a carousel, those are never going to work. But what you can do instead of before and after is you can just have a photo of the after and then put in the image, I lost this much, this much weight. And those work really well. I, I have a doctor in Lincoln, Nebraska, that does that instead. Instead of doing a bunch of before and after photos, he does, like, updates. He posts updates about certain clients, certain patients that don't, they don't mind. They're like, hey, can, can we use this to help other people lose weight? They're like, yeah. So then he'll just take a photo with them. And then it says, so and so's lost £90 so far. And then, you know, the next month it says £120 down, you know, and then that's. And that's encouraging. And then I run both of those ads. So then people are seeing both of them and it's like, oh, wow, they lost 90. Oh, they're still losing weight. But it's also, it's also important for people to know what your weight loss treatment is. Not just lose weight, but some people may, may not want, you know, an injection. So you might have a lipo light bed or red light therapy, contour light, you know, whatever it is that you have. And then we promote that as like a tanning bed for weight loss or, you know, what, whatever it is. Because sometimes it's just like the wraps with the lights, but sometimes it's like a whole bed that you lay down.
Billy Sticker
In and those, you know, that's another great example, though, of getting somebody's attention whenever they see that. And, you know, lipo treatment now available in. Or lipo alternative, now available in Houston, Texas. It gets people's attention that a lot of times, you know, that'll get them in the door. And then you sell them on whatever weight loss package, nutrition, like, whatever it is that includes so many sessions of, you know, of the red Light treatment or whatever it may be.
Matt Keenan
And that one you need to get with weight loss. You. That one, you have to be the most creative when promoting, honestly, because it doesn't like certain words, and so it'll. It'll disapprove the ads several times before it actually approves them. Every time I do a weight loss campaign, it. It dis. It rejects some of the ads. And then. And then I have to, like, go in and critique things, tweak things. Sometimes it won't let you use, you know, like the word ozempic or semaglutide, but you can, you know, kind of hint around to it or you can even, like, make up your own words sometimes, and people will know exactly what you're talking about. You can use emojis, like the needle emoji, things like that. They're like, oh, he's talking about some glue Tide. And people know how ads work. You know, they know. They know that you can't say certain things, and so they get what you're trying to put down.
Billy Sticker
So another image. Another image we had one of our offices do is instead of a before and after picture, they did the after picture. And instead of just it saying how much they lost, they had those big things of fat. Like, perfect, you know, 20 pounds of fat. And this lady's holding 20 pounds of fat. She's smiling really big. Yeah, I'm down 20 pounds. I'm down 30 pounds. And so it's just them holding this. But those that really, really, really well.
Matt Keenan
You can buy those fat approved. You can get those fat chunks on Amazon. You can buy fat on Amazon.
Billy Sticker
Yeah, so that's another great one. Another. Another one that we've talked about briefly is knee, you know, knee campaigns. That's if you can just say, hey, knee replacement, you know, knee surgery alternative now available. It gets people's attention. Nobody wants to have knee surgery now, but so many people feel that that's what they need to. Because they go to the surgeon right into a hammer, everything looks like a nail. You know, a surgeon, of course they want to operate. That's what they do. But to let them know, hey, there's actually a breakthrough treatment we have, whether it's laser that you're doing in your office or whatever. Once again, this comes back to being able to promote the tool and promote the treatment, right? The results that they're going to get with it. Being able to do both, right?
Matt Keenan
Avoiding surgery is huge selling point, because somebody would much rather spend $47 on this treatment that might work as Opposed to thousands of dollars and getting into like medical debt or a surgery. You know what I mean? They'd much rather exhaust other options before getting to that point.
Billy Sticker
Yeah. Or spend 2,500 on a knee pain treatment plan.
Matt Keenan
Right.
Billy Sticker
That they, they feel pretty confident it's going to work instead of actually having to go and under the knife and actually have surgery. That they're crossing their fingers, hoping, you know, that it's going to work. So I think when it all comes down to it is there are, we've seen success with all of these different campaigns, all of these different niches we've seen work. Well, it comes down to figuring out, okay, what's the best audience we can target? We have to get creative on the imaging, the videos, the text, the headlines. There's all these pieces of the puzzle that, that we have to figure out what's going to be the best combination in your market to get the best results. Like we always want you to get the best results possible as quick as possible.
Matt Keenan
Right.
Billy Sticker
And you know, it's not like it doesn't do us any good. Like we really want you to get the best results. So if you're doing these on your own, go for it. Hopefully we've given you some ideas, some things that you can tweak. But remember this, we say this all the time. It's a grant cardone quote. Best known beats best. So the more you're promoting yourself, the more content you're getting out to your community and then building those retargeting audiences. So they're seeing you over and over and over and over again. All the different things you do, people start to know who you are. You become this local authority, this local celebrity. And then when you have some kind of new patient offer, they're saying yes to you, not yet. Yes to some discounted offer. Even though the offers and stuff work, we want to promote you. We want, you know, you want people saying yes to you. So if, if this is something that you would like, help on whether you just want our team to look and see what you're doing now and maybe give you some pointers. You can schedule a call with our team and we can do that. Or if you want to work with us, schedule a call. You can go to chiralkandi.com you can schedule a call there. Or maybe you've worked with us in the past. I don't know of any other agency that's been around in the chiropractic profession as long as we have. We're almost 10 years now, we've been doing this. I've seen a lot of new companies. You know, we see them all the time, kind of come and go, but we've planted our flag. We've been here for a while. We're not going anywhere. But even if you worked with us in the past, you know, that's one of the things I'm proud of. Every single month we have returning clients, you know, they went somewhere else, tried it, and then they come back every month.
Matt Keenan
They always come back. They always do.
Billy Sticker
Yeah, we see that happen. So even if you've worked with us in the past and you want to work with us again, we got some great things going on, and we'd love to help you make the biggest impact in your community that. That you can. So that's it. Any closing thoughts from you?
Matt Keenan
No, honestly, I just want to put. I just want to push more that you still need to make videos. Videos are always. Are always going to be the thing that we push for. They work. You have to. You have to tell the story, and that's part of the story.
Billy Sticker
Yeah, yeah. And you get better. You know, that's one of the things. We actually have some training that. That our clients go through, and it's real basic. But don't think you're making a video for everybody in your town. A lot of times what makes doctors hesitant on making videos is they don't want to be judged by other healthcare professionals. Not just other chiropractors, just other medical doc. They. And you may not even realize it, but that's what you're really afraid of. Quit thinking of that. You just think, I am making this video because one of my favorite patients is sending in a referral and they had a question about neuropathy. And so I'm making this video for them or I'm making this knee pain video or weight work. It ever it is. You're making this video for one person and smile in the video. So there's some things that we can help, you know, help you along the way, even show you tons of samples and examples and things like that. And that. That is one of the things that we see work the best, is just simply producing content. So. All right, that's it. We will see you guys next time on another episode of the Cairo Kidney Podcast. See y sa.
ChiroCandy: THE Chiropractic Marketing Podcast Episode 177: Best Niches to Advertise on Social Media Release Date: September 3, 2024
Host: Billy Sticker, Author and Chiropractic Marketer
Guest: Matt Keenan, Director
In Episode 177 of the ChiroCandy Podcast, host Billy Sticker teams up with longtime director Matt Keenan to delve into one of the most frequently asked questions in chiropractic marketing: "What niches work best when it comes to marketing on social media?" The episode unpacks various profitable niches within the chiropractic field, providing actionable strategies and insights to help chiropractors elevate their practices through effective social media advertising.
Billy and Matt kick off the discussion by emphasizing the foundational strategy of focusing on general chiropractic services. They highlight the importance of starting with content that resonates widely to understand the target demographic better.
Key Points:
Adjustment Videos: These are highly effective in generating engagement. Despite some chiropractors' reservations about being stereotyped as solely focused on "cracking and popping," these videos serve as an essential entry point to attract a broader audience.
Matt Keenan (01:30):
“Adjustment videos paired with educational videos is always a good, a good place to go.”
Educational Content: Combining visual adjustment content with educational materials helps differentiate the practice, showcasing expertise beyond basic chiropractic adjustments.
Visual Appeal: Using images and videos featuring young, attractive females tends to perform better, aligning with the demographic majority (35 years and older) that makes healthcare decisions.
Billy Sticker (03:23):
“The first thing we have to do is get them to stop scrolling, whether it's Instagram, Facebook, whatever. And what's going to do that is the video or image.”
Office Tours: Providing virtual tours of the clinic can lower the barrier to entry by making potential patients feel more comfortable and informed about what to expect during their visit.
Decompression therapy emerges as a lucrative niche, with specific strategies to effectively market this service on social media.
Key Points:
Showcase the Equipment: Visuals of the decompression tables are crucial. It's important to present them in a non-intimidating manner, often featuring smiling staff members using the equipment to alleviate fears.
Matt Keenan (05:58):
“You want to show off the table. What does it do? What does it look like? But don't just show them the table because it can look like some kind of torture device.”
Educational Messaging: Clearly explain how decompression therapy works and the specific symptoms it treats. This helps in demystifying the procedure and highlights its benefits.
Matt Keenan (07:45):
“The visual representation of the decompression table that piques people's interest and then mentioning the symptoms that it treats in the ad text, those are going to be the two main things.”
Strategic Targeting: Use buzzwords related to the conditions decompressing therapy can alleviate, such as low back pain or herniated discs, to attract individuals seeking relief from these issues.
Billy Sticker (07:55):
“It's the two together. You can't just have a good video that shows off the device without clear ad text that explains it.”
Massage therapy is identified as a powerful "yes offer" that can significantly boost lead generation for chiropractic practices.
Key Points:
Yes Offers: Offers like discounted or free massages are highly appealing and can draw in a larger audience compared to standard chiropractic services.
Billy Sticker (12:16):
“Anytime you can incorporate a yes offer into your thing, it's going to do really, really well.”
Incentivizing Staff: Encouraging massage therapists to refer patients to other services by offering bonuses increases cross-service utilization and patient retention.
Billy Sticker (10:16):
“He would bonus his massage therapist $20 or $30 for every appointment they scheduled for something else.”
Successful Campaign Example: A Brisbane-based office ran a massage campaign that generated leads at just $1.90 per lead over a year and a half, demonstrating the efficacy of this approach.
Matt Keenan (10:20):
“Massage campaigns can be very successful.”
Neuropathy stands out as another profitable niche, requiring tailored strategies to effectively reach and convert the right audience.
Key Points:
Demographic Targeting: Ensure that ads are directed towards appropriate age groups, typically 35 and older, to reach those most likely seeking neuropathy treatments for themselves or their parents.
Matt Keenan (13:21):
“You need to make sure that your age demographics are set up correctly because you don't want to be targeting 25 year olds for neuropathy.”
Educational Content: Use clear explanations of the devices and methods used to treat neuropathy, making the treatments less intimidating and more informative.
Billy Sticker (15:13):
“Letting them know there is now available a breakthrough treatment for neuropathy really gets people's attention.”
Testimonial and Visual Proof: Incorporating testimonials and before-and-after visuals (such as thermal imaging of blood flow improvements) can significantly boost credibility and showcase real patient results.
Matt Keenan (16:35):
“Testimonial videos and before and after photos... this shows the actual improvement is a big deal.”
Platform-Specific Strategies: Utilizing platforms like TikTok, which surprisingly have a significant audience aged 50 and above, can be highly effective for niche treatments like neuropathy.
Billy Sticker (16:35):
“One of the biggest demographics as far as consumers of TikTok are people 50 and older.”
Weight loss remains a challenging yet highly profitable niche due to stringent advertising policies, necessitating creative approaches.
Key Points:
Navigating Ad Policies: Facebook and other platforms have strict guidelines against certain terminologies and imagery that imply body shaming. Marketers must creatively bypass these restrictions by avoiding specific words like "semaglutide" and using metaphoric imagery.
Matt Keenan (23:38):
“We can't use specific words, but you can kind of hint around to it or you can even make up your own words sometimes.”
Alternative Visual Strategies: Instead of before-and-after photos, which are often disallowed, use images showing patients holding symbolic weights or using creative props to represent weight loss achievements.
Billy Sticker (27:37):
“They did the after picture with big things of fat, like holding 20 pounds of fat and smiling.”
Incremental Updates: Posting ongoing progress updates of patients rather than static before-and-after images to maintain compliance with ad policies while still showcasing success.
Matt Keenan (27:37):
“He posts updates about certain clients... they lost £90 so far... £120 down.”
Clear Treatment Descriptions: Clearly describe the weight loss treatments available, such as red light therapy or lipo alternatives, to inform potential patients about their options without violating ad guidelines.
Billy Sticker (26:16):
“Lipo treatment now available in Houston, Texas, gets people's attention.”
Marketing knee pain treatments as alternatives to surgery provides a compelling proposition for those hesitant about invasive procedures.
Key Points:
Avoiding Surgery: Highlighting non-surgical treatments can attract patients looking to avoid the costs and risks associated with knee surgery.
Billy Sticker (29:05):
“Avoiding surgery is a huge selling point because someone would much rather spend $47 on this treatment than thousands on surgery.”
Clear Messaging: Emphasize the effectiveness and affordability of alternative treatments to position them as viable solutions for knee pain.
Matt Keenan (29:39):
“They'd rather spend less on a treatment that might work instead of getting into medical debt with surgery.”
Featuring specialized equipment can differentiate a practice and attract patients interested in advanced treatments.
Key Points:
Visual Appeal of Equipment: Showcasing state-of-the-art devices like Stim Wave or Shockwave in action can intrigue potential patients and highlight the clinic's advanced capabilities.
Matt Keenan (19:39):
“They look pretty cool, like the Shockwave devices... they can do really well.”
Educational Integration: Alongside showcasing the equipment, provide clear explanations of how these tools work and the specific conditions they treat to ensure patients understand their benefits.
Billy Sticker (19:40):
“You have to explain what pain they have and how it would actually benefit them.”
Beyond niche-specific tactics, certain overarching strategies can enhance the effectiveness of all social media campaigns.
Key Points:
Stop-Scroll Content: Creating visuals and messages that immediately capture attention is crucial to prevent potential patients from scrolling past the ad.
Billy Sticker (20:31):
“It stops the scroll and it creates interest.”
Clear and Concise Messaging: Ensure that ads clearly communicate the benefits and treatments available, addressing the specific needs and pains of the target audience.
Billy Sticker (21:04):
“Speak to both the tool and the treatment results they are seeking.”
Conversion vs. Lead Ads: Utilize conversion campaigns that direct users to detailed landing pages rather than simple lead forms, allowing for more comprehensive information and higher engagement.
Matt Keenan (21:36):
“Your landing page is going to have information... it's a great opportunity for you to have more information.”
Effective Landing Pages: Incorporate doctor bios, testimonials, and detailed information about services to build trust and encourage appointment bookings.
Matt Keenan (21:36):
“Include a doctor bio in the landing page... have little testimonials.”
Social Proof: Leveraging reviews and testimonials on landing pages enhances credibility and encourages new patients to trust the practice.
Billy Sticker (23:20):
“Testimonials, reviews, tons of reviews is good to put on there. It builds social acceptance.”
Establishing a strong online presence through consistent content creation is key to becoming a local authority in chiropractic care.
Key Points:
Consistent Promotion: Regularly sharing diverse content keeps the practice top-of-mind within the community, fostering recognition and trust.
Billy Sticker (30:15):
“The more you're promoting yourself, the more content you're getting out to your community.”
Local Authority: Repeated exposure through various campaigns positions the chiropractor as a leading expert, making potential patients more likely to choose their services over competitors.
Billy Sticker (30:15):
“You become this local authority, this local celebrity.”
Retargeting Audiences: Building retargeting lists ensures that the audience sees the practice’s offerings multiple times, increasing the likelihood of conversions.
Videos are highlighted as a critical component of successful chiropractic marketing, offering a dynamic way to connect with potential patients.
Key Points:
Storytelling: Videos allow chiropractors to tell their story, share patient experiences, and demonstrate treatments in an engaging manner.
Matt Keenan (32:15):
“Videos are always going to be the thing that we push for. They work. You have to tell the story.”
Overcoming Hesitations: Encouraging chiropractors to create videos without fear of judgment from peers, focusing instead on addressing specific patient questions and needs.
Billy Sticker (32:29):
“Quit thinking of it... think of this video as making it for one person.”
Training and Support: Offering training sessions helps chiropractors develop the skills needed to create effective video content, ensuring high-quality and impactful marketing materials.
Billy Sticker (32:29):
“We can help, even show you tons of samples and examples.”
Episode 177 of the ChiroCandy Podcast offers a comprehensive exploration of the most effective niches for chiropractic social media advertising. From general chiropractic services and specialized treatments like decompression and neuropathy, to high-potential areas such as massage therapy and weight loss, Billy Sticker and Matt Keenan provide valuable strategies tailored to each niche's unique challenges and opportunities.
Key Takeaways:
Call to Action: Chiropractors looking to enhance their social media marketing strategies are encouraged to schedule a call with the ChiroCandy team for personalized guidance and support. Whether seeking a review of current efforts or embarking on a new marketing journey, the ChiroCandy team is poised to help practices achieve significant growth and community impact.
Billy Sticker (31:58):
“So if this is something that you would like, help on whether you just want our team to look and see what you're doing now and maybe give you some pointers, you can schedule a call with our team.”
Stay Connected:
For more insights and actionable strategies, subscribe to ChiroCandy: THE Chiropractic Marketing Podcast and join Billy Sticker and Matt Keenan in transforming chiropractic practices worldwide.