The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.

Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/

Check out their podcast here: https://autorepairmarketing.captivate.fm/

If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind

Episode Title: It’s Easy to Contract When You Should Be Expanding

Host: Coach Chris Cotton

Network: Aftermarket Radio Network

What if the real communication problem isn’t what you said… but what the other person heard?

In this full-length episode of The Weekly Blitz, Coach Chris Cotton devotes an entire show to one of the most overlooked leadership skills: making sure communication actually lands. Using a personal story about taco salad from his youth, Chris breaks down why assumptions derail teams, how leaders unintentionally create confusion, and what it really takes to ensure understanding—at work, at home, and everywhere in between.

If you’ve ever said, “That’s not what I meant,” this episode is for you.

Episode Summary:

In “The Taco Salad Lesson: Communication That Actually Lands,” Coach Chris Cotton explores why communication breaks down even when intentions are good. Through a relatable childhood story and real-world leadership examples, this episode dives deep into the difference between hearing and listening, the danger of assumptions, and how leaders can verify understanding before problems show up.

You’ll learn:

Why intent does not equal impact

The difference between hearing and listening

How assumptions quietly wreck teams

Simple ways to confirm understanding

Why clarity is a form of respect

🤝 Episode Sponsor

This episode is brought to you by Shop Marketing Pros.

Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.

🎧 About The Weekly Blitz

The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.

To listen to more episodes, make sure and go over to iTunes and or Spotify.

Don't forget to rate and review us!

Connect with Chris:

AutoFix-Auto Shop Coaching

www.autoshopcoaching.com

www.aftermarketradionetwork.com

940-400-1008

Facebook: https://www.facebook.com/AutoFixAutoShopCoaching

YouTube: https://bit.ly/3ClX0ae

Email Chris: chris@autofixsos.com

The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.

Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.