Podcast
Crisis Cop
Hosted by Pat Doering · EN
The stories of Hostage and Crisis Negotiation have been collecting for decades. Join Crisis Negotiator Trainer Pat Doering as he shares the legends, details and information all of us should know about the valuable lesson inside The Crisis Cop Podcast.
11episodes
Episodes
Newest firstAll episodes
Bridging Mental Health and Law Enforcement: Student Spotlight with Megan Taft
1w ago00:53:29Tap to summarizeWhat happens when the world of Limited License Psychology collides with the realm of Crisis Negotiation? The answer is not only simple, but clear - you get one of Pat Doering's Crisis Negotiator Training Class Students - Meghan Taft. We all know that being a life-long, Perpetual Student isn't only one of the best ways to live, it IS LIFE. Are you continuing to learn as you lead your life? Are you finding satisfaction as you add to the toolbelt that you have inside YOUR life? Listen to this episode to learn more about what Meghan thought - from the original days of even contemplating the Crisis Negotiator Training efforts to her now being a real-life, in-place Crisis Negotiator, and everything in between. You'll find it all and more inside this episode of The Crisis Cop Podcast as Pat launches The Student Spotlight Series. Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://www.youtube.com/watch?v=4AA0lD4734o The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 Considering a role in crisis negotiation 05:58 Participating in law enforcement training class 07:37 Engaging students in virtual learning environments 10:17 Maintaining skills learned in training sessions 13:47 Importance of coordination with tactical teams 16:20 Coaching an officer through decision-making scenario 20:37 Successful negotiation and positive outcome 23:31 Experiencing emotional highs and lows 27:44 Learning about team roles in behavioral health settings 32:26 Integrating into the team and building relationships 35:51 Managing a challenging behavioral call out 37:06 Post-incident debrief: learning and improvements 42:07 Establishing connection before problem-solving 44:01 Dealing with a scene involving a suicide 47:07 Checking in with law enforcement partners regularly 52:49 Mentorship and advice for newcomers 53:41 Advice for future behavioral health professionals Questions Answered Inside This Episode of Cops and Robbers Talk: How did Meghan Taft’s initial uncertainty about joining a crisis negotiation team evolve throughout her training and field experience? What factors influenced her change of perspective? In what ways does having a behavioral health professional like Meghan Taft integrated into crisis negotiation teams enhance team effectiveness, as discussed in the episode? What challenges did Meghan Taft face as a mental health professional entering a traditionally law enforcement-dominated environment, and how did she and her team address them? The episode discusses the “80/20 rule” in active listening. What is this rule, and how does it apply to both law enforcement and clinical crisis work? Scenario-based training played a significant role in this episode. How did these scenarios help prepare Meghan Taft for real-life incidents, and what were some of the key takeaways from her scenario experiences? What are some of the emotional and physical impacts described by Meghan Taft that negotiators may experience after a long and intense crisis call-out? Discuss the importance of debriefs and team roles as described in the episode. How do these contribute to continuous improvement in crisis negotiation outcomes? The episode highlights the importance of “connection” in negotiations. How can negotiators use their own mistakes or missteps to build human connection during a crisis? What advice does Meghan Taft offer to mental health professionals who may be considering joining a crisis negotiation team? How can teams make this integration more effective? Reflect on the episode’s discussion about handling incidents where a subject dies by suicide. How do teams process these experiences, and what supports are mentioned as being important for team well-being? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Books & Training Materials Compliance Surrender by Geno Dorough - Retired Crisis Negotiator: The foundational book on negotiation tactics – find it on Amazon or inquire to the hosts for a fair price. Pat Doering - CrisisCop.Com’s newest negotiation book: For more content and practical advice, reach out via the podcast or website. Relevant Techniques & Philosophies The "Four Rs" of Negotiation: Recognize, Respect, Reduce, and Remove barriers – as discussed by Geno Dorough - Retired Crisis Negotiator Active Listening Skills: Essential for both negotiations and day-to-day policing – and featured throughout the episode. Professional Communication in Law Enforcement: Why avoiding yelling and profanity matters for de-escalation and public image. Topics Covered in This Episode The evolution of crisis negotiation in police work and CIT (Crisis Intervention Team) training. Handling emotionally charged situations, and the effects of PTSD in law enforcement. Building trust and rapport—even through difficult or traumatic incidents. Why mentorship matters: Advice for new negotiators from Pat Doering - CrisisCop.Com and Meghan Taft - Limited License Psychologist & Crisis Negotiator. The importance of preserving dignity and respecting emotional barriers during crisis calls. Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About The Crisis Cop Podcast: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of CrisisCop.Com! The Host of this Program: Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training,...
Transcribe →Inside the Mind of a Crisis Negotiator: Brian Banning’s Journey
Mar 2301:01:01Tap to summarizeStep inside The Crisis Cop NOC, the nerve center where the weight of crisis is both shouldered and unraveled, and you’ll find retired Lieutenant Brian Banning - Crisis Negotiator, a man whose law enforcement journey reads like a riveting novel - one that twists from the concrete cells of Sacramento County’s jails to the electric tension of high-stakes negotiations. For 26 years, Brian Banning - Crisis Negotiator wore every hat the badge had to offer: jailer, patrol deputy, fusion center analyst, and finally, the calm and steady voice behind the negotiation team’s phone line, where lives hung in the balance and every conversation was a chance to change destiny. Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/Vts0zcsC4vw The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 26-year Sacramento County Sheriff's veteran with diverse roles: jail deputy, patrol, fusion centers, critical infrastructure intel, and terrorism threat analysis. 04:52 The speaker enjoyed negotiation work and saved lives through it, making the experience fulfilling and impactful. 06:53 Team mentors, including Sergeants Bob Curry and Bob Lizzito, shaped effective communication and broader considerations, emphasizing professionalism, legal awareness, and representation in high-stakes situations. 13:07 Early role: setup equipment and intelligence; later: first negotiation with a distraught man threatening self-harm. 15:12 Verbal mistakes are easier to overcome than tactical ones; rebuild rapport to recover trust in negotiations. 17:17 Early in their career, a negotiator used intelligence about a barricaded gang member's Raiders fandom during an armed standoff in an evacuated apartment complex. 21:24 Negotiators are a small, specialized community within law enforcement. 24:25 A man aiming for suicide by cop held hostages, called the police, and the team leader was dispatched to handle the situation. 31:05 Law enforcement often prioritizes negotiation over deadly force, saving lives despite situations where shooting would be legally justified. 36:32 An apartment complex was evacuated for 36 hours as police searched for JD Souza, wanted for shooting at officers; intelligence suggested he might visit his ex-girlfriend's home in Sacramento. 37:47 Man quickly checks a room, instinctively avoids entering, and spots JD Souza aiming an SKS rifle. 48:03 Seek help from a counselor for fresh solutions; it's worth exploring options. 51:28 Brian Banning reflects on his legacy, valuing lasting teaching tips, especially the idea that negotiation prevents unnecessary violence, ensuring safety for all. 55:18 Understand your audience, infrastructure risks, and priorities; manage relationships effectively; prepare for crises and support your team. 56:52 Prioritize safety, educate teams, foster wellness, and support each other. 59:57 Brian thanked for sharing his story on Crisis Cop Podcast; encouraged to seek knowledge. Questions Answered Inside This Episode of Cops and Robbers Talk: How did Brian Banning - Crisis Negotiator's early experiences in the jail system influence his approach to crisis and hostage negotiation later in his career? Brian Banning - Crisis Negotiator mentions the Good Guys hostage rescue as a pivotal event for his department. How do major incidents like this shape departmental policies and team composition? What role do personal connections and shared experiences (e.g., knowing the same people, similar backgrounds) play in building rapport during a negotiation, based on Brian Banning - Crisis Negotiator's stories? Discuss the importance of "face-saving" strategies for subjects during negotiations. In what ways did Brian Banning - Crisis Negotiator use these techniques successfully? How does misinformation or withheld intelligence (such as the Idaho case) impact the outcome of crisis negotiations? Brian Banning - Crisis Negotiator talks about the importance of mentorship and ongoing skill development. What systems or structures can law enforcement agencies put in place to encourage this kind of growth? Reflect on the “force multiplier” effect of training others that Brian Banning - Crisis Negotiator describes. Why is this especially significant in the negotiation field? Negotiators are often required to think in "multi-dimensional" ways during incidents. How did Brian Banning - Crisis Negotiator explain this skill and why is it crucial for successful outcomes? The episode discusses the value of team support and wellness post-incident. In what ways should agencies ensure negotiators and tactical officers are supported after high-stress events? What advice does Brian Banning - Crisis Negotiator give to aspiring crisis negotiators about legacy and the emotional weight of the profession, and how can new negotiators apply this perspective to their own careers? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Key Resources & References From This Episode California Association of Hostage Negotiators (CAHN) Networking, education, and resources for crisis negotiators: http://www.cahn.us/ The Good Guys Hostage Standoff (Referenced Major Case) Documentary & Case Overview:Wikipedia: Good Guys Hostage Crisis Documentary (subject to availability):"True Crime": Good Guys Hostage Standoff on YouTube Recommended Reading "Calming the Chaos" by Pat Doering - CrisisCop.Com (featured in the episode) "Stalling for Time" by Gary Noesner (Referenced expert) Books by Jack Cambria Training & Professional Development Voice Farmers Voiceover Academy Voice training for public safety and beyond: https://voicefarmers.com/ BlueBaggerz Project Volunteer voice role-play opportunities for negotiator training: https://bluebaggerzproject.com/ National Tactical Officers Association (NTOA) Training, conferences, and professional development: https://www.ntoa.org/ Crisis Negotiator Conferences & Events Kansas Negotiators Conference Oklahoma Negotiators Association Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! ...
Transcribe →Building Trust and Saving Lives: Insights From Crisis Negotiator Mentor Geno Dorough
Feb 2801:02:18Tap to summarizeFew things have the same impact as an effective mentor. Many moons ago, a man named Geno Dorough taught a class on Barricaded Individuals, and set the life of Pat Doering - The Crisis Cop, on a course for training crisis negotiators around the globe. Who is this man? What in the world did Pat learn from him? What stories, perspectives and deep down truths have and continue to power this gentleman's sway on the lives of so many? You'll find it all and more inside this episode of The Crisis Cop Podcast as Pat's original mentor, Geno Dorough, visits in-studio to share everything with you... Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/HLhJ4lbEn9I The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 "Prioritizing Negotiation and Life Preservation" 08:11 "Sharing Negotiation Knowledge and Insight" 13:00 Challenges in Leadership and Crisis Philosophy 17:30 "Guide to Law Enforcement Communication" 22:35 Managing Armed Suicidal Situations Tactfully 28:19 "Tragic End to Volatile Standoff" 34:40 "Challenges and Sacrifices of Officers" 40:45 "Serious Commitments and Sacrifices Needed" 44:53 Balancing Negotiations and Internal Crises 51:09 "Practicing Empathy and Respect in Law Enforcement" 57:19 "Impact and Joy of Mentorship" 01:01:07 "Passion and Connection in Training" Questions Answered Inside This Episode of Cops and Robbers Talk: Mentorship & Influence: How did mentorship (or the lack thereof) shape Geno Dorough - Retired Crisis Negotiator’s approach to crisis negotiation, and how did he later become a mentor himself? Negotiation Philosophy: What is the “4 Rs” philosophy discussed in the episode, and how can it be applied to both emotional and physical barriers in crisis negotiation? Communication Skills: How does the difference between verbal and nonverbal communication affect outcomes during barricaded or crisis situations? Emotional Impact: The episode touches on the emotional toll crisis negotiation can have. How do negotiators cope with traumatic incidents, and what resources are available today compared to earlier years? Legacy & Lessons: What does Geno Dorough - Retired Crisis Negotiator hope his legacy in the field will be, and how does passing on knowledge help shape the next generation of negotiators? Changing Practices: How have responses to suicidal individuals changed over time, and what are the implications for law enforcement and community safety? Training & Professionalism: Why is it important for all officers (not just negotiators) to receive training on communication and emotional management, and what impact does this have on the public’s perception of police? Tactical vs. Negotiation: How did Geno Dorough - Retired Crisis Negotiator’s unique experience as both a tactical officer and negotiator help bridge the gap between these teams, and why is congruence in messaging crucial? Barriers & Time: Why is “taking time” emphasized repeatedly in the episode, and what risks are involved when law enforcement rushes a crisis situation? Personal Reflection: Geno Dorough and Pat Doering - CrisisCop.Com share personal stories about balancing their commitment to crisis negotiation with personal life. How do negotiators manage the demands of the job, and what advice do they offer to those considering this line of work? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Books & Training Materials Compliance Surrender by Geno Dorough - Retired Crisis Negotiator: The foundational book on negotiation tactics – find it on Amazon or inquire to the hosts for a fair price. Pat Doering - CrisisCop.Com’s newest negotiation book: For more content and practical advice, reach out via the podcast or website. Relevant Techniques & Philosophies The "Four Rs" of Negotiation: Recognize, Respect, Reduce, and Remove barriers – as discussed by Geno Dorough - Retired Crisis Negotiator Active Listening Skills: Essential for both negotiations and day-to-day policing – and featured throughout the episode. Professional Communication in Law Enforcement: Why avoiding yelling and profanity matters for de-escalation and public image. Topics Covered in This Episode The evolution of crisis negotiation in police work and CIT (Crisis Intervention Team) training. Handling emotionally charged situations, and the effects of PTSD in law enforcement. Building trust and rapport—even through difficult or traumatic incidents. Why mentorship matters: Advice for new negotiators from Pat Doering - CrisisCop.Com and Geno Dorough - Retired Crisis Negotiator. The importance of preserving dignity and respecting emotional barriers during crisis calls. Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About The Crisis Cop Podcast: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of CrisisCop.Com! The Host of this Program: Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide. In 2024, Pat retired from his law enforcement career but remains dedicated to fostering the next generation of Crisis Negotiators. He conducts live, on-site training events and online workshops designed to sharpen the skills of those interested in crisis negotiation. “My goal is to share the knowledge and experience I’ve gained throughout my career in high-stakes situations....
Transcribe →Did Criminal Minds Get Crisis Negotiation & Mental Health Details Right?
Feb 602:35:54Tap to summarizeWe all know that television and movies simply don't have enough time to give us what REALLY happens in Law Enforcement circles, in particular, Crisis Negotiation but - what IS Hollywood giving us when it comes to Crisis Negotiation and understanding Mental Health? The answer is reasonably horrifying. There are so many details, scenarios, perspectives and processes that have to be shoved into a 43-minute package, and it's time to find out what Hollywood is offering us from Crisis Negotiator Trainer, Pat Doering, The Crisis Cop and Crisis Negotiator and Clinical Psychologist Dr. Morgan Krumeich. It's time for a Perspective Review of Criminal Minds, Season 1, Episode 9 - "Derailed" via WhatCopsWatch on The 2GuysTalking Podcast Network. The Perspective Reviews Podcast Connection Links: Connect with The Host (and View Direct Contact information Below!) Subscribe to This Podcast & Listen Now! Subscribe, Like, and Share Everywhere! Help Perspective Reviews Grow! Rate this Podcast on iTunes! The ultimate success for every podcaster – is FEEDBACK! Be sure to take just a few minutes to tell the hosts of this podcast what YOU think over at iTunes! It takes only a few minutes but helps the hosts of this program pave the way to future greatness! Not an iTunes user? No problem! Be sure to check out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Links to Enjoy This Film! It's easy to have the same great experience from this film as we go! Hit the links below and get your copy of the film's soundtrack, score or even the movie itself! Housekeeping -- The Crisis Cop Podcast: Check it Out! https://CrisisCop.Com -- Calling All Future Role Players! Got a knack for acting and thinking on your feet? Train the future of Law Enforcement via Crisis Negotiation and Tell Us You're Interested Today! https://BlueBaggersProject.Com -- WhatCopsWatch/2GuysTalking is Now an Official USCCA Business Partner! -- Free Field Training: Inside this episode we welcome Officer Tommy Mottl from Free Field Training on YouTube (and now, from The Free Field Training Podcast effort) to share his perspective on - literally - the area that he has intimate knowledge about in the South Chicagoland area... Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://www.youtube.com/watch?v=JByG1f9o2bo Timestamps for This Episode: 00:00 "Crisis Negotiation Training Insights" 14:34 FBI Training Scenarios Experience 23:55 "Power of Great Writing" 32:47 "Security Guard's Fatal Moment" 50:43 "Phenomenal Film on Schizophrenia" 53:31 "Negotiation and Priest Protocol" 01:08:31 "Realistic Brainstorming in Negotiations" 01:20:35 "Hostage Rescue Tactical Insights" 01:23:10 "Critical Hostage Communication Strategy" 01:40:37 Ron Howard's Passionate Direction 01:48:45 Situational Awareness and Safety 01:56:56 "Revenge and Obsession Spiral" 02:13:01 "Crisis, Counselors, and Modern Solutions" 02:17:57 "Surviving Trauma and Loss" 02:31:16 "Entertainment's Unsteady Landscape" 02:36:10 WhatCops Watch: Next Episode Questions from This Episode: How accurately do you think Criminal Minds portrayed crisis negotiation and mental health issues in this episode, based on the insights shared byPat Doering, Mike Wilkerson and Dr. Morgan Krumeich What impact does the lack of realistic negotiation strategy in the TV episode have on viewers’ understanding of real-life crisis response? Pat Doering and Mike Wilkerson share personal experiences with real-life hostage scenarios and negotiations. What stood out to you most in their comparisons between Hollywood and reality? The episode discusses the importance of not “playing into” a subject's delusions during negotiation. Why might affirming a delusional belief be risky, and what are alternative approaches? The team talks about the integration of mental health professionals into law enforcement responses. What are the potential challenges and benefits discussed concerning this collaboration? Both hosts and Dr. Morgan mention the rise in mental health-related crisis calls. How do you think police departments can best equip themselves to handle these situations? The episode criticizes the decision to send an additional "hostage" (Spencer) into the crisis situation as unrealistic and dangerous. Why is this problematic from a tactical and negotiation standpoint? With so much of the episode’s critique revolving around writing choices for suspense versus realism, do you think it’s possible for TV dramas to balance excitement and accuracy? Why or why not? The discussion touched on situational awareness, both in professional and personal life. How might increased public education on situational awareness benefit everyday safety? After watching this episode and listening to the breakdown, do you think shows like Criminal Minds help or hurt public perception of law enforcement, negotiation, and mental health crises? Why? Links from this Episode: Crisis Cop Podcast & Related Sites: Crisis Cop Podcast: https://crisiscop.com Crisis Cop Podcast Library: https://crisiscoppodcast.com Role Player & Crisis Negotiation Training: Blue Baggers Project – Professional role players for crisis negotiation training: https://bluebaggersproject.com Criminal Minds Viewing: Watch Criminal Minds on Hulu: https://www.hulu.com/series/criminal-minds-518564c2-380b-4f4e-acc1-7c75a59c8ad9 Paramount Plus: https://www.paramountplus.com/shows/criminal-minds/ Referenced Books & Authors: "Mindhunter" by John Douglas: https://www.amazon.com/Mindhunter-Inside-Elite-Criminal-Unit/dp/0671023850 "Whoever Fights Monsters" by Robert Ressler: https://www.amazon.com/Whoever-Fights-Monsters-Serial-Killers/dp/0312059412 "Dark Dreams" by Roy Hazelwood: https://www.amazon.com/Dark-Dreams-Legendary-Crimes-Investigator/dp/0312301439 Real-Life Case References & Negotiation: The Negotiator movie and real story review: https://twoguystalking.com/thenegotiator "Stalling for Time" by Gary Noesner (FBI Negotiator): https://www.amazon.com/Stalling-Time-Hostage-Negotiator-ebook/dp/B003F3PKTU/ National Tactical Officers Association: https://www.ntoa.org/ Mental Health & Psychology Resources: National Alliance on Mental Illness: https://www.nami.org/Home Information about Tardive Dyskinesia: https://www.ninds.nih.gov/health-information/disorders/tardive-dyskinesia Referenced TV Shows & Films: Flashpoint (negotiation-focused show): https://www.amazon.com/Flashpoint-Season-1/dp/B002EIQB4E The Wire (cop drama): https://www.hbo.com/the-wire True Blood: https://www.hbo.com/true-blood Beautiful Mind (film): https://www.imdb.com/title/tt0268978/ Silence of the Lambs (film): https://www.imdb.com/title/tt0102926/ Podcast & Voice Broadcasting Services: EditorCore, for podcast editing: https://editorcore.com VoiceFarmers, for voice services: https://voicefarmers.com Show Contact & Feedback: Contact WhatCopsWatch.com: https://whatcopswatch.com/contact Calls to the Audience Inside this Episode: — What do YOU think of storytelling that we are given nowadays inside of what Hollywood shovels to us? Tell us now! — What did YOU think of the long-running television series, Criminal Minds? Tell us now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact WhatCopsWatch now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About WhatCopsWatch: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of WhatCopsWatch.Com! The Hosts of this Program: Morgan Krumeich Dr. Morgan Krumeich is a highly respected Clinical Psychologist and Crisis Negotiator, recognized for her expertise in working with first responders and law enforcement professionals. With a strong background in mental health care, she specializes in promoting wellness, resiliency, and effective crisis response among those who routinely face high-stress and traumatic situations. Based in Pittsburgh, Dr. Krumeich offers a blend of clinical skills and real-world application. She not only provides therapy and interventions, but also delivers training sessions designed to give law enforcement and EMS personnel the practical mental health tools they need to manage the rising tide of mental health calls in their daily work. Her passion for education stretches from teaching resiliency and post-traumatic stress management, to ensuring that professionals have access to resources tailored specifically to the demands of their fields. Dr. Krumeich is also an experienced member of a local crisis negotiation team, where she directly assists during critical incidents and hos
Transcribe →High Stakes Decisions Crisis Negotiators Face: A Conversation with Jack Cambria
Jan 5Tap to summarizeJack Cambria spent 34 years in the New York City Police Department and is the longest-serving commander of the Hostage Negotiation Team. From his early days on patrol in Brooklyn, to scaling bridges with the Emergency Services Unit, and on through the pivotal moments of leading alongside negotiators through some of the city's toughest crises—including the aftermath of the 9/11 attacks—Jack Cambria shares firsthand stories and insights about what it takes to manage high-stakes negotiations and make life-saving decisions. In this conversation, you'll hear about the strategies and teamwork that define successful crisis negotiation, the emotional realities of working cases that don't always end well, and the importance of learning from both victories and mistakes. Jack Cambria offers advice for aspiring negotiators, shares memorable incidents from his long career, and candidly addresses the lessons developed in the field over decades. Whether you're in law enforcement, interested in negotiation tactics, or curious about the human side of policing, this episode promises to give you a rare glimpse behind the scenes with someone who helped shape the profession. Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://www.youtube.com/watch?v=0yyK-P2MnjA The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 "Emergency Service: Multifunctional Unit" 10:01 "Negotiation Training: Essentials and Growth" 11:12 "Recognizing Crisis Transition Triggers" 20:16 "Rescue on the Kosciuszko Bridge" 21:38 "Detective Questions and Marital Tension" 29:16 Cross Complaint Investigation Unfolds 34:00 "Snipers, Glass, and Strategy" 41:11 "Waco Siege: 52-Day Standoff" 46:12 "Hostage Team Ride-Along" 49:34 Sniper Team Supervision Guidelines 58:10 "Negotiations Require Policing Experience" 58:58 "Experienced Negotiators and Crisis Resolution" 01:07:10 "Evolution of Negotiation Protocols" 01:10:33 Negotiation Legacy and Advocacy Questions Answered Inside This Episode of Cops and Robbers Talk: Career Pathways: What were the pivotal moments in Speaker A’s career that led him from emergency service to leading the Hostage Negotiation Team, and how did those experiences shape his approach to crisis negotiation? Mentorship & Learning: How did mentorship play a role in Speaker A’s professional growth, and what can we learn from his reflections on learning both from skilled negotiators and those who made mistakes? Team Dynamics: According to the episode, what is the importance of teamwork in crisis negotiation, and how does the role of a coach during face-to-face negotiations impact the outcome? Body Language & Communication: How do negotiators use non-verbal cues and body language during high-stakes, face-to-face negotiations, such as jumper scenarios? Why is this skill critical? Decision Making: The episode discusses the transition from negotiation to tactical intervention. What factors influence this critical decision, and what does Speaker A mean when he says the subject is often the “true incident commander”? Dealing with Failure: What strategies do crisis negotiation teams use to process and learn from incidents that do not resolve successfully, and how does this affect future operations? Inter-Agency Collaboration: How does the relationship between tactical teams and negotiation teams impact the resolution of crisis situations? What challenges and solutions are discussed regarding East Coast vs. West Coast models? Portrayal in Media: Speaker A shares his experiences consulting for TV and movies. What are some common misconceptions about crisis negotiation in media, and which portrayals does he find more realistic? Qualities of a Negotiator: What characteristics and life experiences does Speaker A believe are essential for a successful police negotiator? How does empathy influence crisis negotiation outcomes? Legacy and Impact: Reflecting on the episode, what does Speaker A hope his legacy in the field will be, and what advice does he offer to negotiators about the real impact their work can have on people’s lives? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Jack Cambria Jack Cambria LinkedIn (For those interested in connecting with Gentleman Jack and learning more about his career) New York City Police Department (NYPD) Hostage Negotiation Team NYPD Official Site (Background on the department and its crisis negotiation efforts) Emergency Service Unit (ESU) NYPD ESU (Learn more about NYPD’s multifaceted tactical/rescue unit) Influencers & Key Figures Gary Noesner Gary Noesner’s Official Website (FBI Crisis Negotiator featured in the episode) Stalling for Time (Book) Icons of Influence Podcast Icons of Influence Negotiation Series (Hosted by Andy Prisco, featuring Gary Noesner & Jack Cambria) Captain Frank Bolz Interview with Frank Bolz (Learn about HNT #1 and the origins of the NYPD Hostage Negotiation Team) Training and Associations National Council of Negotiation Associations (NCNA) NCNA Info (National guidelines and best practices for crisis negotiation teams) BlueBaggers Project BlueBaggersProject.com (Get involved in crisis negotiation training as a role player/voice actor) Verbal De-escalation Course (General Info) Verbal Judo Institute (Resource for verbal de-escalation training mentioned in context) Case Studies & Related Incidents Dog Day Afternoon (Film) Dog Day Afternoon on IMDb (Movie based on a true NY bank hostage situation) Stockholm Syndrome (Film) Stockholm (2018) Movie (Story behind the origin of “Stockholm Syndrome”) Waco Siege Waco Siege History (Background info on the 1993 event discussed) Golden Gate Bridge – Kevin Briggs Kevin Briggs "Guardian of the Golden Gate Bridge" (Story of the officer mentioned towards the episode’s end) Podcast Network & Sponsors Two Guys Talking Podcast Network Two Guys Talking (Production home of CrisisCop) VoiceFarmers – Voiceover Services VoiceFarmers.com (Sponsor resource for voiceover and on-hold messaging) Perpetual Advertising – Podcast Sponsorship Two Guys Talking Sponsors (Learn about sponsor opportunities for podcasts) Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your a
Transcribe →Crisis Negotiation Insights with Gary Noesner: From Waco to Building Team Success
Nov 26Tap to summarizeYou likely know the word Waco, but what do you think when I say the name Gary Noesner? Well, Gary was there during Waco and many other incidents throughout his decades long career in the FBI. Today on the Crisis Cop podcast you're going to learn more about Gary Noesner. Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/2LgI3OosOdw?si=2-huzk1Bbev-pBAm The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 FBI Negotiator's Extensive 30-Year Career 03:15 Origins of FBI Negotiation Training 08:26 "Lessons from Hostage Negotiations" 10:32 "Waco: Negotiation Success and Challenges" 13:34 "Conflicting Strategies in Negotiations" 17:37 "Tragedy and Blame on Koresh" 21:15 Development of the HOBAS Data System 28:04 Team Collaboration Enhances Negotiation Success 33:18 "Former FBI Agent Shares Story" 34:11 "Journey of Writing and Editing" 40:04 Formation of National Negotiation Collective 42:03 Guidelines for Viable Negotiation Programs 46:07 July 4th, Beeper, and Crisis 50:25 "Empathy and Connection in Negotiation" 52:32 "Expert Insights on Negotiation Strategies" 55:05 Advocating for Negotiation-Driven Solutions 58:10 "Reflecting on Negotiations and Saving Lives" Questions Answered Inside This Episode of Cops and Robbers Talk: Gary Noesner - Crisis Negotiator describes “stalling for time” as a core negotiation strategy. What are the potential advantages and disadvantages of this approach in high-stakes crisis situations? The episode covers some common misconceptions about the Waco incident. Based on Gary Noesner - Crisis Negotiator's perspective, how do media narratives shape public understanding of law enforcement actions during major crises? Negotiations are often described as a team effort, contrary to Hollywood portrayals of lone negotiators. What are the key roles on a negotiation team, and how do they contribute to successful outcomes? Gary Noesner - Crisis Negotiator emphasizes the importance of “active listening” skills. Why do you think active listening became such a transformative practice in crisis negotiation, and can you think of examples outside law enforcement where these skills are essential? The episode discusses how organizational leadership can sometimes be at odds with negotiation teams during incidents like Waco. What are some strategies negotiators can use to gain and maintain the trust of incident commanders? Reflecting on the aftermath of Waco, what lessons were learned that changed FBI and police procedures in crisis negotiations going forward? Are these changes still relevant today? The HOBA system was developed to gather statistics on negotiation situations. How can data collection and analysis improve future crisis negotiation tactics and outcomes? Gary Noesner - Crisis Negotiator argues that “negotiations never fail.” Do you agree with this statement? Why or why not? What advice from Gary Noesner - Crisis Negotiator's career do you think is most applicable for someone just starting out in crisis negotiation or any other high-pressure communications field? The episode touches on the international and national collaboration between negotiators (Gary Noesner - Crisis Negotiator mentions NCNA and international working groups). How important is collaboration across departments, regions, or countries in building stronger crisis negotiation practices? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Guest Introduction: Gary Noesner Discover Gary’s decades-long FBI career and role in major incidents like Waco. More info: Gary Noesner’s Official Site Gary Noesner’s Book: “Stalling for Time” Real stories and negotiation lessons from his FBI career. Find the book: Stalling for Time on Amazon Waco Insight Gary’s perspective on the negotiation at Waco and unraveling the truth behind common misconceptions. Reference: Waco: The Series on Paramount HOBAS System The Hostage Barricade Database System developed after Waco, tracking negotiation statistics. Learn more: FBI HOBAS Overview Active Listening Skills in Negotiation Why active listening became the centerpiece of FBI training, thanks to Gary’s influence. Training resource: Active Listening Skills in Law Enforcement The National Council of Negotiation Associations (NCNA) National guidelines and best practices for negotiation teams, co-founded by Gary. Details: NCNA Official Guidelines Icons of Influence New video series with Gary, Jack Cambria, and Andy Prisco, sharing negotiation wisdom. Watch: Jumpstart Mastery - Icons of Influence Radio and Television News Directors Association Guidelines Best practices for news media at crisis scenes. Find the guidelines: RTNDA Codes of Ethics VoiceFarmers Voiceover Academy Voiceover training and services, as featured in the episode. Learn more: VoiceFarmers.com BlueBaggersProject.com – Roleplaying for Crisis Training Help train crisis negotiators by joining the Blue Baggers Project. Support and info: BlueBaggersProject.com Perpetual Advertising How podcast advertising offers replayability and long-term impact. Get details: Two Guys Talking - Perpetual Advertising Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About The Crisis Cop Podcast: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of CrisisCop.Com! The Host of this Program: Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248),...
Transcribe →Leadership, Legacy, and Lifesaving: Hostage Negotiation Wisdom From Bob Beach
Sep 30Tap to summarizeThe word legacy is used a lot nowadays. However, our next guest is the capital Ellen legacy, especially in the world of hostages negotiations. Bob be spent over 50 years in law enforcement. He became a hostage negotiator in the early 80s and helped start the Metro Washington group in 1985. This group brought negotiators from DC, Maryland and Northern Virginia together to share expertise, knowledge and training. Bob is going to share his knowledge, expertise and stories in this episode of the Crisis Cop Podcast. It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/R8A7-Ji0qXk The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 Virginia Law Enforcement Career Journey 06:00 "Learning Hostage Negotiation: An Influential Journey" 14:37 Crisis Negotiation Skill Development 19:51 Negotiation Misconception: The "LA Effect" 24:17 "Intelligence Gathering: The Initial Focus in Crisis Response" 26:44 "Tony's Attempts to Reach Mom by Phone" 36:35 "Coping with Crisis Negotiation Stress" 41:20 Seven Corners Hostage Situation Unfolds 42:24 Successful Hostage Negotiation and Resource Coordination 51:33 Identifying and Motivating Committed Team Members 56:53 Police Recruitment and Retention Issues 01:01:57 Reviving Schlossberg-Boltz-Isendorfer Legacy 01:04:59 Appreciation and Encouragement for Professional Expertise Questions Answered Inside This Episode of Cops and Robbers Talk: Legacy Building: Bob Beach spent over 50 years in law enforcement and helped start the Metro Washington group for hostage negotiators. What role does legacy play in shaping specialized units like crisis negotiation teams, and how can current negotiators build on that legacy? Path to Negotiation: Bob described being “bit by the hostage negotiator bug” after a career in patrol and K9. How do different paths within law enforcement contribute to a well-rounded negotiator, and what unique skills do those experiences bring? The Negotiation Triangle: Bob emphasized the importance of the “triangle” model—command, tactical, negotiation. Why is it crucial for these three components to work seamlessly together, and what goes wrong when they don’t, as seen in cases like Waco and Ruby Ridge? Peer-to-Peer Learning: The episode highlights how early negotiators shared information and strategies, even before modern communication tools existed. How does peer mentorship and collaboration continue to shape effective crisis negotiation training today? Dealing with Resistance: Bob encountered resistance from some departments about the negotiation process, viewing it as just a “delay tactic.” Why does this mindset exist, and what strategies can negotiation leaders use to overcome it? Emotional Toll: Bob openly discussed how 24/7 on-call responsibility and commitment to the job affected his personal life. How can law enforcement agencies better support negotiators to manage the emotional and relational toll of the job? The Importance of Debriefing: After critical incidents or mistakes, Bob’s teams conducted thorough debriefs to identify areas of improvement. What makes an effective debrief, and why is honest self-reflection essential for growth in crisis work? Selecting Negotiators: Bob shared insights into what he looked for when selecting new team members—such as prior preparation, crisis handling skills, and a passion for the work. How can these lessons inform the recruiting and training of the next generation of negotiators? Adapting to Technology: The episode touches on how negotiation has evolved—from phone calls to text-based negotiations. What challenges and opportunities does new technology create for crisis negotiators, and how should teams prepare for change? Maintaining the Standard: Bob hopes his legacy will be a commitment to the foundational negotiation model, even as technology evolves. How can agencies balance embracing innovation while preserving the core principles that make negotiation effective? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About The Crisis Cop Podcast: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of CrisisCop.Com! The Host of this Program: Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide. In 2024, Pat retired from his law enforcement career but remains dedicated to fostering the next generation of Crisis Negotiators. He conducts live, on-site training events and online workshops designed to sharpen the skills of those interested in crisis negotiation. “My goal is to share the knowledge and experience I’ve gained throughout my career in high-stakes situations. My speeches will help you become a better communicator and listener. I am committed to teaching and training the future of crisis negotiations.” — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube The Guest Featured Inside this Program: Bob Beach: Robert “Bob” Beach, a highly respected Crisis Negotiator from Virginia, has devoted more than 50 years to a distinguished career in law enforcement. His decades of service reflect an unwavering commitment to public safety, professionalism, and the belief that dialogue can save lives. Throughout his career, Bob has become a trusted expert in crisis negotiation,...
Transcribe →Did Flashpoint on CBS Get Crisis Negotiation Right?
Aug 701:27:26Tap to summarizeThe industry that is Crisis Negotiation has been shown in many different television programs, feature films and streaming media - for a LONG TIME now. One question remains: Did they get it right? It's time to focus on Flashpoint, a program that originally aired on CBS and now arrives squarely inside the critical and educational crosshairs of WhatCopsWatch. It's time for a Perspective Review of Flashpoint, Season 1, Episode 5 - Where's George" via WhatCopsWatch on The 2GuysTalking Podcast Network. The Perspective Reviews Podcast Connection Links: Connect with The Host (and View Direct Contact information Below!) Subscribe to This Podcast & Listen Now! Subscribe, Like, and Share Everywhere! Help Perspective Reviews Grow! Rate this Podcast on iTunes! The ultimate success for every podcaster – is FEEDBACK! Be sure to take just a few minutes to tell the hosts of this podcast what YOU think over at iTunes! It takes only a few minutes but helps the hosts of this program pave the way to future greatness! Not an iTunes user? No problem! Be sure to check out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Links to Enjoy This Film! It's easy to have the same great experience from this film as we go! Hit the links below and get your copy of the film's soundtrack, score or even the movie itself! Housekeeping -- The Crisis Cop Podcast: Check it Out! https://CrisisCop.Com -- Calling All Future Role Players! Got a knack for acting and thinking on your feet? Train the future of Law Enforcement via Crisis Negotiation and Tell Us You're Interested Today! https://BlueBaggersProject.Com -- WhatCopsWatch/2GuysTalking is Now an Official USCCA Business Partner! -- Free Field Training: Inside this episode we welcome Officer Tommy Mottl from Free Field Training on YouTube (and now, from The Free Field Training Podcast effort) to share his perspective on - literally - the area that he has intimate knowledge about in the South Chicagoland area... Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/s_9YCICU87A Links from this Episode: Official & Streaming Flashpoint Sources Paramount+ – Watch Flashpoint episodes (6 free, plus full seasons 1–5) Paramount+ CTV (Canada) – Official show page and series info CTV CBS (U.S.) – Official CBS website listing for Flashpoint IMDb Encyclopedia & Structured Info Wikipedia – Flashpoint (TV series) – Comprehensive overview, production, airing details Wikipedia+1 Wikipedia – List of Flashpoint episodes – Detailed episode breakdown and broadcast notes Wikipedia Fan & Wiki Communities Flashpoint Wiki (Fandom) – Deep series resource, cast, episodes, technical details Flashpoint Wiki+1 CBS Wiki (Fandom) – CBS-focused wiki page on Flashpoint with cast and broadcast info CBS Fandom Media & Listings TV Guide – Flashpoint – Overview, cast & crew, episode guides, trailers, where to watch TVGuide.com+1 Forums & Discussions Talk.CSIFiles.com – Flashpoint thread – Fan forum discussion including show insights and background Talk CSI+1 International & Misc Sources IMDb – Flashpoint (2008–2012) – Cast, production, official site links IMDb+1 IMDb – Flashpoint (2020–2024) – Unrelated series (for contrast) IMDb Social Media Presence Facebook – Flashpoint – Official show streaming info on CBS All Access posts Facebook+1 Calls to the Audience Inside this Episode: — Are You Still Using Cursive? We really wanna' know! Tell us now! — What did YOU think of CBS' Flashpoint? Tell us now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact WhatCopsWatch now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About WhatCopsWatch: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of WhatCopsWatch.Com! The Hosts of this Program: Sean Pollock Sean Pollock is a veteran of law enforcement with over 23 years of service. As a regular speaker at national and international conferences, he brings the Canadian content wherever he goes and proudly represents the North, Eh! Sean's law enforcement experience is broad and varied with his true passion being critical incident work. He has spent the last 10 years in crisis negotation and continues to train teams across the globe for the future of law enforcement. He is a graduate of the University of Manitoba and an adjunct faculty member at the Canadian Police College. Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide. In 2024, Pat retired from his law enforcement career but remains dedicated to fostering the next generation of Crisis Negotiators. He conducts live, on-site training events and online workshops designed to sharpen the skills of those interested in crisis negotiation. “My goal is to share the knowledge and experience I’ve gained throughout my career in high-stakes situations. My speeches will help you become a better communicator and listener. I am committed to teaching and training the future of crisis negotiations.” — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube Mike Wilkerson: Mike Wilkerson Is the PodFather of St. Louis, and has been hosting, producing, concepting and enhancing podcasts since 2005. As a professional content creator, Mike has been making and documenting every mistake in the Podcasting industry so you won't have to when you're ready to begin. With thousands of of hours of business, marketing and life experience behind and in front of the mic and keyboard, he has created a vibrant and always-growing business tapestry via The 2GuysTalking Podcast Network. As a perpetual student, Mike continues to foster interests in Crisis Negotiator Training, Firearms Instruction and helping people to find the next step in their career with an active interest in hunting light bulb moments. — Mike Wilkerson on Facebook — Mike Wilkerson on LinkedIn — Mike Wilkerson on X — 2GuysTalking on LinkedIn
Transcribe →Bill Kidd and the Birth of Crisis Negotiation in San Francisco
Jun 2001:09:39Tap to summarizeDepending on how old you are, you may not remember 1974, but you know who does? William Kidd, aka Billy the Kid. Why does he remember 1974? Because that's the year the San Francisco Police Department created their first crisis negotiation team. And Bill was there from the beginning. Since that time, Bill has built a legacy that has been undeniable in the field of crisis negotiations. It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/D6hUODfOWmA The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 William "Billy the Kid" Kidd, a founding member of San Francisco's first crisis negotiation team in 1974, shares his story on the Crisis Cop Podcast. 08:52 We learned from other agencies' successful handling of incidents, benefiting from their experiences in unexpected situations. 14:45 They strongly opposed using third-party intermediaries, which often backfired during incidents. 16:33 Debriefs grew in popularity for incident discussions, focusing on context, actions, and outcomes. Active listening was underutilized until the late '80s. 25:01 NYPD's approach in the 60s-80s, focusing on communication over confrontation, was revolutionary in handling challenging incidents. 31:55 Botched robbery at Petrini Plaza, San Francisco led to a hostage situation and standoff with Law SF agents. 33:22 In 1979, a mentally ill man caused an incident in a San Francisco high-rise. 42:47 A significant incident involving an employee's death highlighted the importance of awareness and learning from others' experiences, influencing the speaker's outlook on life and career. 48:03 Experience with negotiation teams has diminished the drama and entertainment for me, but a positive aspect is the involvement of behavioral science professionals in California, who provide psychological support and debriefings for negotiators, improving outcomes over time. 53:01 Understanding diverse backgrounds and experiences is crucial. Selection processes often include test scenarios to evaluate one's ability to engage and communicate effectively. 57:59 Emphasizes the importance of empathy and interpersonal skills in navigating chaos. If empathy isn't your strength, consider other paths. 01:02:01 The funniest incident involved daily walk-ins for unlikely-to-be-prosecuted misdemeanor cases in a high-stress investigative unit. 01:06:47 Chief's ceremony honored the negotiation team with gratitude, comments, and commemorative challenge coins for their 50th anniversary, attended by negotiators and affiliates with photos taken. 01:11:53 Involved in crisis negotiator training since the late '70s, currently instructing a state course on Domestic Violence for Crisis Negotiators since 2000, training over 1,000 negotiators. 01:19:00 Grateful to Bill for sharing his valuable experience; looking forward to more insights. Questions Answered Inside This Episode of Cops and Robbers Talk: Bill Kidd describes the resistance to crisis negotiation concepts in the early days. Why do you think many law enforcement officers were reluctant to embrace crisis negotiation teams when they were first established? The episode mentions that San Francisco’s crisis negotiation team was one of the first in the country after NYPD. How did learning from other agencies’ experiences help shape the early approach of SFPD’s team? Active listening skills are now a key part of crisis negotiation. According to Bill Kidd, these weren't widely adopted until the late 1980s. How do you think the introduction of active listening changed the outcomes and processes of negotiations? The episode covers the importance of empathy in negotiation. In your opinion, can empathy be taught, or is it a quality that negotiators naturally possess? Pat and Bill discuss legacy, particularly the importance of knowing the history of a negotiation team. Why is understanding the origins and evolution of a team valuable for current and future negotiators? One key point was the collaboration between negotiation and SWAT/tactical teams. What are the potential challenges and benefits of joint trainings and operations between these two units? Bill recounts incidents that were both successful and tragic. How did these experiences influence changes in training, policy, or mindset within the San Francisco Police Department? Stress and coping mechanisms for negotiators are addressed in the latter part of the episode. What supports or strategies do you think are most effective in helping crisis negotiators manage the emotional toll of their work? Bill talks about learning from failed or problematic strategies, such as using sedatives in beer or relying on third-party intermediaries. How has transparency about mistakes and failures shaped professional growth in this field? Looking at Bill Kidd’s long career, what qualities or habits do you think have allowed him to have lasting impact—not just in San Francisco, but in the broader crisis negotiation community? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About The Crisis Cop Podcast: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of CrisisCop.Com! The Host of this Program: Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide. In 2024, Pat retired from his law enforcement career but remains dedicated to fostering the next generation of
Transcribe →From SWAT to Speaking: Gary McDougall’s Journey in Crisis Negotiation
Apr 24, 202500:56:18Tap to summarizeIt's a blistery winter night in Calgary, Alberta, Canada. SWAT operator Gary McDougall is sitting in waist high snow right now. He's contemplating his career decisions. As he knows there's negotiators sitting warm and cozy, drinking coffee in a trailer. It's time we learned Gary's transition from SWAT operator to negotiator and hear about his storied career. It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/a9HuAj4thiw The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 Gary McDougall's Transition to Conflict Solutions 03:50 Transitioning from SWAT Officer to Negotiator Role 08:28 Listen, Don't Advocate, in Crises " 12:21 The Power of Active Listening Skills 13:09 Active Listening: Cornerstone of Successful Relationships 17:51 Empathy, Rapport, and Crisis Negotiation Outcome 22:40 Crisis Negotiation Teams and Key Roles 23:42 Distinguishing Intelligence from Information in Negotiation 28:34 Expert Negotiators: Veterans and Fresh Perspectives 32:07 Cialdini's Influence: Social Psychology Explained 34:23 Using Google Alerts for Negotiation Updates 36:26 Man Plots Disturbing Revenge Scheme 39:25 Balancing Humor in Delicate Interactions 46:02 Using Empathy in Crisis Conversations 49:11 Negotiation Success Beyond Outcome 50:35 Avoid Witnessing Potential Trauma Scenes 53:01 Experienced Crisis Negotiation Course Speaker Questions Answers Inside This Episode of Cops and Robbers Talk: What factors led Gary McDougall to transition from a SWAT operator to a crisis negotiator? How did his background in SWAT influence his approach to negotiation? Gary McDougall talks about the importance of lifelong learning in crisis negotiation. How do continuous learning and training play a role in effectively handling crisis situations? How does Gary describe the relationship between SWAT teams and negotiation teams? Why is integration between these two teams considered crucial for their success? According to Gary, why might new negotiators often default to problem-solving too early in a negotiation? What is his advice to new negotiators to avoid this? Discuss the significance of active listening skills in crisis negotiation, as highlighted by Gary McDougall. How do these skills extend beyond professional settings into personal relationships? Gary mentions the use of empathy over sympathy in negotiations. How does understanding this distinction impact negotiation strategies, especially in high-stakes scenarios? Based on the conversation, how does Gary McDougall view the role of humor in negotiations? Under what conditions does he believe it can be effective? The podcast touches on the concept of a "failed negotiation." Discuss Gary's perspective on what truly constitutes a failed negotiation. What strategies does Gary suggest for new negotiators to break into the field and succeed during interviews or selection processes? Gary shared anecdotes and experiences from his career. How do personal stories and past cases contribute to the training and development of new negotiators? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About The Crisis Cop Podcast: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of CrisisCop.Com! The Host of this Program: Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide. In 2024, Pat retired from his law enforcement career but remains dedicated to fostering the next generation of Crisis Negotiators. He conducts live, on-site training events and online workshops designed to sharpen the skills of those interested in crisis negotiation. “My goal is to share the knowledge and experience I’ve gained throughout my career in high-stakes situations. My speeches will help you become a better communicator and listener. I am committed to teaching and training the future of crisis negotiations.” — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube The Guest Featured Inside this Program: Gary McDougall: Gary McDougall, a seasoned professional from Calgary, Alberta, Canada, dedicated 26 years to the police force, with nine of those years serving as a team leader and coordinator for the crisis negotiation team. After a fulfilling career in law enforcement, Gary transitioned to entrepreneurship by establishing Conflict Solutions, a training company. He now travels the globe as a speaker, sharing his expertise in crisis negotiation, workplace violence, business negotiation, communication skills, and conflict management. Through his work, Gary has the privilege of meeting and learning from incredible people worldwide. The Producer of this Program: Mike Wilkerson: Mike Wilkerson Is the PodFather of St. Louis, and has been hosting, producing, concepting and enhancing podcasts since 2005. As a professional content creator, Mike has been making and documenting every mistake in the Podcasting industry so you won't have to when you're ready to begin. With thousands of of hours of business, marketing and life experience behind and in front of the mic and keyboard, he has created a vibrant and always-growing business tapestry via The 2GuysTalking Podcast Network. As a perpetual student, Mike continues to foster interests in Crisis Negotiator Tra
Transcribe →