If your dental practice (or business) feels stressful, chaotic, and stuck, more revenue won’t fix it.

In this episode, Dr. Jeff sits down with restaurant coach Donald Burns to reveal the leadership truth most owners avoid: your business is a reflection of you. If the team is disengaged, the culture is weak, and you’re living in hustle mode… it’s not a “sales problem.” It’s a people and leadership problem.

Donald shares his journey from dishwasher to elite chef to Air Force pararescue, and how he nearly lost everything running his first restaurant by trying to outwork the problem. Sound familiar? Many dentists and owners hit the same wall: anxiety, burnout, the 2AM payroll panic, and the belief that grinding harder will solve it.

If you want better staff buy-in, less stress, more consistency, and a practice that doesn’t cost you your marriage, health, or soul, this episode gives you a real playbook.

Highlights:

→You’ll hear why sales growth can hide operational dysfunction and actually increase stress when the culture isn’t solid.

→Donald breaks down the “People, Product, Process” order and why most owners get it backwards, especially when launching a new practice or scaling a team.

→You’ll learn how to start meetings the right way, anchoring mission, vision, and core values, so your team stays aligned and standards stay high.

→You’ll also get a simple, repeatable appreciation habit (and a fun “penny game”) that helps team members feel seen, reduces turnover, and improves leadership presence, without adding hours to your day.

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