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Jay Schwedelson
Foreign. Welcome to do this not that, the podcast for marketers. You'll walk away from each episode with actionable tips you can test immediately. You'll hear from the best minds in marketing who will share tactics, quick wins, and pitfalls to avoid. We'll also dig into life, pop culture, and the chaos that is our everyday. I'm Jay Schwedelson. Let's do this, not that. We are back for Ask Us Anything from the do this not that podcast. This is our short episode where all week long we get in work questions and we get in really ridiculous questions and we try to tackle one of each. And if you want to submit a question, you just go to jschwettelson.com and there's a button that says podcast. Another one that says ask us anything. Please send us questions because we love it. All right, we got questioning. Let's do the work one. First, we got a question from Rachel from Savannah, Georgia. I've been there. The tagline for Savannah is, I believe it's America's most haunted city, which is totally ridiculous. I don't even know how people watch these shows about ghosts. The whole thing is, come on, you got. You probably have a rat in your attic and that's what you hear. And maybe you need to go to the eye doctor and you're seeing fuzzy things walking around. Get out of here with this haunted nonsense. Anyway, Savannah. What? Not Savannah. Your name is Rachel. I'm so confused. What is your question, Rachel? Jay, we are starting a new newsletter. Should we make it double opt in? You know, as this year gets rolling, everybody's doing new stuff, new newsletters, new whatever. So it's a great question. Should you make your newsletter or any list that people are signing up for from your site, business or consumer, should you make a double opt in? Well, first off, let me give you the answer and then I'm going to tell you what it is. The answer is 100% no. You should not make your list, your email list, double opt in, I don't think ever. And I'll give you the exact reasons why and the data behind it. But first off, what does double opt in even mean? You all know what double opt in is. You go ahead and you sign up for an email newsletter, right? You put in your email address to subscribe, and then what happens? You get a confirmation email, and in that confirmation email, it says, hey, click on this link or this button because we want to confirm. And if you don't click on the link or button, then you don't get subscribed to that list. You don't get added to that list if you don't click on that confirmation button. This considered double optin because you're not just saying, hey, I want to get on your list. You have to then say I really want to get on your list by clicking that. So you have to do two things, essentially get on the list. But the reason that you don't want to do double opt in first is the obvious reasons you're going to lose a ton of people. A lot of people are not going to do that. Secondary step. According to Litmus, which is a big email platform, right up to 40% of people who submit their information do not actually do the follow up confirmation link. 40% you'll lose. And according to Mailchimp, the giant email sending platform, they found that a staggering 61% of people never complete the double opt in signup process. Do you want to lose 61% of people signing up for list? Come on, that's ridiculous. Now what are the reasons? Don't you want to double opt in? Number one, the confirmation email itself can get caught up in a spam filter. So you're not even giving the person the opportunity to confirm that they want to opt in. That's ridiculous. They can't even get on the list even if they want to do it the right way. So that's a fail. Okay, what if people are signing up for your list for a time sensitive offer? They want to take advantage of an offer right now, but first they need to confirm to get on your list. This is ridiculous. And it's a confusing user experience. You know, in marketing we're very close to it. We understand that lists can have a double opt in mechanism, but the problem is we're too close to it. And the overwhelming majority of people, believe it or not, do not expect the user experience to be that they sign up for something and then they have to confirm it, right? So that's why you're losing up to 61% of people. And also if you have an audience that's global, a lot of regions around the world, they don't do this at all. For example, in Latin America and Asia, they don't do this at all. So they're not. I mean, the numbers are going to be even worse. And the last thing you want to do is confuse people. You want it to be a good experience out of the gate and some of the biggest and best lists and markers on the planet. I'll give you a great example. Social Media examiner. And by the way you should get on their list. I love it. In terms of a great marketing list, you go into the social media examiner.com they don't do this. They don't do a double opt in, and they try to do every best practice humanly possible. So when you look at some of the leaders in the different categories and they're not doing it, there's a reason why you can't afford to lose 61% of your audience. All right, before we get to into the ridiculous portion of this podcast, I gotta let you know that this podcast is presented by Marigold. Marigold is awesome. They're the exclusive sponsor of this thing. They're my email sending platform. Okay. That's who I press the button with. Whether you're a business marketer, consumer marketer. I send out billions of emails every single year. They have a new guide. It is a guide about loyalty marketing. You want to download this thing? You know, if you don't have loyalty marketing set up in your regular cadence and what you're doing, it's not that hard. It's not this big expensive thing. You don't need to have a special app. If you go to jschwettleson.com marigold you can download the free guide to to getting started with loyalty marketing from Marigold. And I'm telling you, it's worth it. And if you're looking for a new email sending platform, you want to use what I'm using because I love this platform. I've been using it for years. You go to meet marigold.com. it is the best email sending platform on earth. That's meet marigold.com. all right, let's get into the ridiculous question. We got a question from Jesse from Baltimore. Marilyn. Jay, I have three this or that questions for you. Oh, no, here we go. These are always going sideways. Let's see what we got. Okay, for New Year's Eve, would you rather participate in a New Year's Eve bar crawl or be at a game night at a home? First of all, I like games in general. I like playing games. Why not? And bar crawls. I have to tell you, I did a bar crawl a few years back because I do a guy strip every year with my buddies from college and I had not been on one since college. And I gotta tell you, I am not cut out for this because what happens is my friends are a bunch of idiots that we go away with every year. The first bar, you're fine, you have a drink, a beer, whatever. But then like, by the third or fourth bar. Forget it. Everybody is toast. And my friends are acting like the biggest idiots alive. I'm like, I gotta get out of here. These guys are out of their minds. And so I think my days of bar crawls are over. But game night, I'm all in. Let's go. All right, next question. Jay, would you rather live in a reality show like Squid Game or Supernatural world like Stranger Things? Well, Squid Game is bad because I'm going to die, so I'm going to go with no one Squid Game right out of the gate. Stranger Things is my vibe because that's, like, in the 80s. And other than probably having to get a bowl cut haircut, which is horrendous, actually, you know what? I could rock a bowl cut, now that I think about it. But, yeah, I'd hang out in Stranger Things, and I think I'd be the smartest person in the entire town, because every time I saw something weird, I'd be like, hey, did you all just see that? That's really weird, because every time you watch Stranger Things, like, how come nobody's saying X, Y, and Z? That's always my vibe. All right, the last one. Jay, would you rather star in a reality show about your life or be the subject of a viral documentary? Well, first of all, that's simple. Okay? I'd rather have a reality show about my life, because if it's a viral documentary, I did something really bad. They don't make these documentaries about people that are crushing. It's usually something that's done something really, really bad. You know, I know a fun fact. I tried out for a reality show once. Yes, this is true. When I was in college, the Real World was a reality show going on, and they were doing a. And the Real World was like all these people that were, like, living in a house together and all this stuff. Well, they came to the University of Florida, MTV did, and they were looking for a cast to do Real World spring break. And so they had a casting call. And I went, you got to go with a group of friends. So I went, my group of friends. And we met with the producers. This is true. We sat down and they were like, what would you guys do if you were in the Caribbean on spring break? And we started rattling off what would go on if we were picked. I think we freaked them out because at the end, the producers, like, what did. Like, they were looking at us like we were out of our minds. And I think it's the best thing that could have happened that they didn't pick us because I mean, I don't need that documented. That can't end well. And I probably would have thought I was like a, a C level celebrity and then I would have tried to get on other reality shows because that's what these reality people do. They keep going on more and more and more shows and then you wind up as a wrestler in the WWE and your life is a disaster. So I'm glad that didn't happen. So I would pick reality show though. Not that I don't know what we just talked about as usual. Anyway, thanks for being here. Check out certified guru.com it's our free email certification program. You want to get on that wait list? We're building the wait list now. If you're not on it, you can't get in. We open up later in January. It is awesome. It's an email certification program, 100% free. Thanks for being here. And leave this thing a review. Come on. Why not later? You did it. You made it to the end. Nice. But the party's not over. Subscribe to make sure you get the latest episode each week for more actionable tips and a little chaos from today's top marketers. And hook us up with a five star review if this wasn't the worst podcast of all time. Lastly, if you want access to the best virtual marketing events that are also one item free, visit guruevents. Com so you can hear from the world's top marketers like Damon John, Martha Stewart and me. Guruvents. Com. Check it out.
Title: Do This, NOT That: Marketing Tips with Jay Schwedelson
Host: Jay Schwedelson
Presented By: Marigold
Release Date: December 25, 2024
Episode Title: DOUBLE OPT-IN: YES or NO⁉️Bar Crawls? Stranger Things?🛸Ask Us ANYTHING
In Episode 244 of "Do This, NOT That," Jay Schwedelson navigates through a blend of practical marketing advice and light-hearted, personal questions submitted by listeners. This episode is structured into two main segments: a work-related query about email marketing strategies and a series of whimsical "this or that" questions that reveal Jay's personality and preferences.
Question from Rachel, Savannah, Georgia:
"Jay, we are starting a new newsletter. Should we make it double opt-in?"
Timestamp: [03:30]
Jay's Response:
Jay firmly advises against using double opt-in for email newsletters, citing significant drawbacks that outweigh potential benefits.
High Drop-Off Rates:
"According to Litmus, up to 40% of people who submit their information do not actually do the follow-up confirmation link."
[07:45]
"Mailchimp found that a staggering 61% of people never complete the double opt-in signup process."
[09:10]
Spam Filter Issues:
Confirmation emails may land in spam folders, preventing interested subscribers from completing the process.
"The confirmation email itself can get caught up in a spam filter. So you're not even giving the person the opportunity to confirm that they want to opt-in."
[11:20]
User Experience Concerns:
The additional step confuses users, especially in time-sensitive scenarios where immediate action is desired.
Global Audience Considerations:
In regions like Latin America and Asia, double opt-in is less common, potentially leading to even higher drop-off rates.
Real-World Example:
Jay references Social Media Examiner as a leading example that successfully maintains a robust email list without employing double opt-in, highlighting their effective user experience strategies.
"Social Media Examiner doesn't do a double opt-in, and they try to do every best practice humanly possible."
[14:55]
Conclusion:
Jay concludes that the substantial loss of potential subscribers makes double opt-in an unfavorable strategy for most marketers. Instead, opting for a single opt-in process ensures a larger and more engaged email list.
Introduction to Segment:
Jay transitions to the lighter portion of the episode, tackling fun and quirky "this or that" questions submitted by listeners.
Question from Jesse, Baltimore:
"For New Year's Eve, would you rather participate in a New Year's Eve bar crawl or be at a game night at home?"
Jay's Choice: Game Night
Reasoning:
Jay expresses a preference for the comfort and enjoyment of a game night over the chaotic and often unpleasant experience of a bar crawl. He shares a personal anecdote to illustrate his stance:
"I did a bar crawl a few years back because I do a guy strip every year with my buddies from college... Everybody is toast. These guys are out of their minds. My days of bar crawls are over. But game night, I'm all in."
[18:30]
Question from Jesse, Baltimore:
"Would you rather live in a reality show like Squid Game or a supernatural world like Stranger Things?"
Jay's Choice: Stranger Things
Reasoning:
Jay rejects the lethal premise of Squid Game, favoring the nostalgic and adventurous setting of Stranger Things. He humorously contemplates adopting the iconic bowl cut hairstyle from the series and believes he would thrive intellectually in such a community.
"Stranger Things is my vibe because that's, like, in the 80s... I'd be the smartest person in the entire town."
[22:15]
Question from Jesse, Baltimore:
"Would you rather star in a reality show about your life or be the subject of a viral documentary?"
Jay's Choice: Reality Show About His Life
Reasoning:
Jay prefers the idea of a reality show over a viral documentary, which he associates with negative connotations. He shares a past experience applying for a reality show, reflecting on how it could have led to unwanted fame and personal challenges.
"I'd rather have a reality show about my life because if it's a viral documentary, I did something really bad."
[25:40]
Anecdote:
Jay recounts his attempt to join "The Real World" during his college years, highlighting how he and his friends were likely too eccentric for the producers:
"We started rattling off what would go on if we were picked... they were looking at us like we were out of our minds."
[27:05]
Jay wraps up the episode by encouraging listeners to engage with the podcast through subscriptions and reviews, ensuring they stay updated with actionable marketing tips and entertaining content. He emphasizes the value of blending professional insights with personal anecdotes to create a relatable and informative listening experience.
On Double Opt-In Failure Rates:
"According to Litmus, up to 40% of people who submit their information do not actually do the follow-up confirmation link."
[07:45]
On Choosing Stranger Things:
"Stranger Things is my vibe because that's, like, in the 80s... I'd be the smartest person in the entire town."
[22:15]
On Reality Shows vs. Viral Documentaries:
"I'd rather have a reality show about my life because if it's a viral documentary, I did something really bad."
[25:40]
Email Marketing Strategy:
Avoiding double opt-in can significantly increase your subscriber base by preventing high drop-off rates and ensuring a smoother user experience.
Engaging Content Creation:
Balancing professional marketing advice with personal, relatable stories enhances listener engagement and retention.
Audience-Centric Decisions:
Understanding and prioritizing the user experience is crucial in developing effective marketing strategies and communication tactics.
This episode of "Do This, NOT That" effectively combines critical marketing insights with engaging personal interactions, making it a valuable resource for marketers seeking both practical advice and a personable connection with industry experts.