Welcome listeners! Today on Don’t Do That! we’re talking about facilitation. Facilitation is probably not a part of most professional’s vocabulary. But you’ve likely encountered this skill set in meetings, at retreats, or training - when the person leading has control of the room, makes everyone feel engaged, and creates great conversation. That’s facilitation! Today, we’ll get into what facilitation is, what it is not, and why it’s an important tool in any leader’s toolkit.