
Hosted by Estate Agency X · EN
This is the podcast for estate agency owners ready to challenge the status quo.
Hosted by Mark Burgess (CEO of Iceberg Digital, featured in Forbes, Sky, and global stages) and Rob Brady (Elite Performance Coach and TEDx speaker), the Estate Agency X Podcast delivers real conversations for those rethinking how they run their agency.
Whether you’ve been in the industry for years or are questioning the traditional model, this show is for you.
Every episode brings sharp insights from top-performing agents, entrepreneurs, and innovative business leaders. No fluff. No filler. Just straight-talking, actionable ideas on leadership, marketing, performance, mindset and transformation.
Recognised as the UK’s No.1 estate agency podcast and ranked globally in the top business shows, Estate Agency X is delivered to over 55,000 listeners each episode, leaders who don’t follow trends, they set them.
If you believe estate agency can be more purposeful, modern, and human, start here.

Send us Fan MailIn this bonus episode of Estate Agency X, we’re releasing the audio from Mark’s talk at Iceberg’s AI Summit. It is a direct look at one of the biggest pressures facing modern estate agency: after years of CRMs, portals, social media and endless proptech add-ons, has technology made the job easier, or simply made the work feel endless?This episode explores why the real issue is not people, but capacity, attention and the architecture behind the business. Mark unpacks why the next competitive advantage will not come from another dashboard or disconnected AI tool, but from an AI operating system that can coordinate priorities across one central ecosystem. If you want a clearer view of where the industry is going, and what will become possible over the next 12 months for agencies willing to adapt, this is one to hear.Make sure you’re subscribed on your podcast platform of choice. It helps us grow the channel, bring you better guests, and keep raising the level of the conversations we share with the industry.This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/

Send us Fan MailWhat happens when an estate agent raises £27 million to reinvent the industry?In this episode of the Estate Agency X Podcast, Russell Quirk shares the story behind launching one of the UK’s early online estate agency models and the lessons learned from scaling, and ultimately, losing the business. The conversation explores leadership, raising investment, scaling challenges and the realities of disruption in estate agency.Russell also shares his perspective on the future of the industry, including the rise of self-employed agents and the growing noise around proptech. If you’re an ambitious estate agent or agency owner, this episode offers honest insight into what it really takes to build and grow a property business.Follow the podcast for more conversations with industry leaders and share it with other estate agents who want to build better businesses.This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/

Send us Fan MailEstate agency hasn’t just become busy. It’s exceeded capacity.In this episode, Mark Burgess explains why manpower-based models can’t scale and why revenue per employee is the metric most owners ignore.From CRM limitations to AI operating systems, this conversation reframes how independent agencies should be built.This isn’t about replacing people. It’s about building properly.If you lead an estate agency, this will sharpen how you think.Listen now.Link to AI SummitThis episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/

Send us Fan MailMost valuations start cold.In “Breaking the Barrier Before the Doorbell,” Nigel Wharrad and his son Luke explain how Town & City win instructions before they even arrive.From ignoring video marketing to landing instructions from a single 60-second clip, this episode explores how visibility builds trust before the valuation appointment.They also discuss:The shift from listing everything to selective growthWhy AI in estate agency should remove admin, not empathyHow brand clarity reduces portal dependencyAnd what modern independent agency leadership requiresIf you’re an estate agency owner rethinking growth, marketing or AI, this conversation will sharpen your thinking.Listen now and lead differently.This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/

Send us Fan Mail Award winning entrepreneur and best selling author Daniel Priestley gives the Estate Agents at EA X 7 an insight into the long term impacts of covid on their industry and shines a light on where they need to be heading to find success in the next few years. Leading Estate Agents of the World – Founding Members LaunchWe’ll soon be introducing the first founding members of the network.If you'd like to be considered for the launch event, register herehttps://estateagencyx.co.uk/leadingestateagentsoftheworld This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proof your agency. https://iceberg-digital.co.uk/