
Hosted by Emergency Services Times · EN
Emergency Services Times shares the work of the emergency services in the UK. For Every Response, sponsored by MSA Safety, is a chance to hear from the frontline and industry, inspiring your learning and development. Brought to you in partnership with CPDme.
Show episodes drop from 13 October 2025.
Web: emergencyservicestimes.com | Instagram: @emergencservicestimesuk |
Email: team@emergencyservicestimes.com

Catherine Levin hosts this episode which looks at how to navigate cultural transformation drawing on the experience of fire services in Cumbria and Essex. Joined by Juliette Alban-Metcalfe from Real World Group, they look at how behavioural based leadership and culture change can take root in operational, high-stakes environments and how to create lasting, authentic impact. Speakers: Catherine Levin, Emergency Services Times Juliette Alban-Metcalfe, Real World Group Kay Shelley, Essex County Fire and Rescue Service Colin Wright, Cumbria Fire and Rescue Service This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

In our second episode with the British Safety Industry Federation, the panel looks at tender specifications. They argue that they are critical to securing the right products that deliver the quality and performance that teams need. Listen on to get insights into how robust tendering ensures end users get what they truly need. Speakers: Natalie Wilson, host Amy Beams, Women in the Fire Service Simon Ash, HAIX John McIntyre, Merseyside Fire and Rescue Service This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

With AI fast becoming a big part of our lives, it's the same for the fire and rescue service. In this episode led by the National Fire Chiefs Council discover what some services are doing now, what could be possible in the future and and what they've learned from other sectors. Speakers: Rich Preston, host Callum Faint, Leicestershire Fire and Rescue Service Frank Long, Royal Berkshire Fire and Rescue Service Charlie Anderson, Amazon Web Services This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

This session with Lucy Roberts from the Fire Fighters Charity and Renata Gomes from Police Care UK focuses on how managers working within emergency services can support and create cultures of wellbeing. Effective managers have the confidence to talk to their team about their wellbeing. They know how to spot the signs of stress and burnout, and know how to safely open conversations about wellbeing when they do. Speakers: Lucy Roberts, The Fire Fighters Charity | Renata Gomes, Police Care UK Chair: Joy Flanagan This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. Collect your certificate using the link below. https://bit.ly/3BTSP8F Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

Supporting sustainable and safe communities is at the heart of the work of fire and rescue services but what does that mean in practice? Mat Chard talks about the National Fire Chiefs Council's work to provide the tools to create an evidence-based approach to achieving net zero ambitions across all areas of prevention, protection and response. Speaker: Mat Chard, Greater Manchester Fire and Rescue Service Chair: Claire Whitaker This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. Collect your certificate using the link below. https://bit.ly/3C185R9 Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

The use of drones to support ambulances is showing huge potential to increase the effectiveness of responses to cardiac arrest calls. This session uses a live demo of the digital twin of a drone-based service developed during project CAELUS to simulate real life emergency scenarios and assess the performance of a drone-enabled defibrillator service. Speakers: Shaun Marshall, Scottish Ambulance Service | Professor Edoardo Patelli, University of Strathclyde Chair: Rich Preston This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. Collect your certificate using the link below. https://bit.ly/3C04liP Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

Firefighter PPE comprises highly technical garments that need to balance protection over comfort and thermal burden. We brought together a panel to get academic, supplier and end user perspectives so that you can hear the discussion about why this is such a fine balancing act. Speakers: Simon Hodder, University of Loughborough | Michael Broadley, Merseyside Fire and Rescue Service | Vera DeGlas, SIOEN DV | Janice Lau, WL Gore Chair: Nat Wilson, Workwear Solutions International This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. Collect your certificate using the link below. https://bit.ly/4266N1N Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

In this techUK led panel, we hear from Police Digital Service and National Fire Chief Council experts who will discuss their transformative journey within the DDaT space. The panel highlights the importance of collaboration across sectors, sharing knowledge and best practice to drive transformational change across public safety services in efficient and impactful ways. The conversation takes a deep dive into the vital role of industry engagement and, how the opportunities, but also risks and challenges are navigated to ensure an open dialogue. Speakers: Cinzia Miatto, TechUK | Andrew Douthwaite, Police Digital Service | Steve Beakhust, NFCC | Charlotte Hails, Virgin Media O2 Chair: Amanda Coleman This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. Collect your certificate using the link below. https://bit.ly/40mMHPC Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

Learn from the volunteer team from Hampshire and Isle of Wight Fire and Rescue Service, they will share how they have come up with creative ways to develop opportunities for volunteers and built great community relationships along the way. Speakers: Karen Farr, Joanna Gregory and Lee Joss, Hampshire and Isle of Wight Fire and Rescue Service Chair: Joy Flanagan This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. Collect your certificate using the link below. https://bit.ly/404JzX9 Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

As electric fleets grow in size, so does the need to charge them. Removing the friction from the charging process through simple ways to locate and pay for the power is key to successful adoption. Get some great tips from our experts on how your service can successfully adopt an EV charging strategy that works. Speakers: Anda Baumerte, West Yorkshire Police | Billy Andrew, Police Scotland Chair: Claire Whitaker This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. Collect your certificate using the link below. https://bit.ly/3PoVYAj Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.