Podcast
For Every Response
Hosted by Emergency Services Times · EN
Emergency Services Times shares the work of the emergency services in the UK. For Every Response, sponsored by MSA Safety, is a chance to hear from the frontline and industry, inspiring your learning and development. Brought to you in partnership with CPDme.
Show episodes drop from 13 October 2025.
Web: emergencyservicestimes.com | Instagram: @emergencservicestimesuk |
Email: team@emergencyservicestimes.com
33episodes
Episodes
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120. In conversation with outgoing HMI Sir Andy Cooke
Mar 3000:40:14Tap to summarizeAs Sir Andy Cooke leaves HMICFRS, he talks to Catherine Levin about his five years leading the inspectorate. Reflecting on what he's seen from police forces, he reinforces the need for them to get the basics right. Leaving just after the government published the police reform white paper that could see the creation of a national police service and with changes in governance, Sir Andy shares his optimism for the new approach. They touch on culture, technology, collaboration and leadership. It's a great conversation that shares what it's like to have this national role and shares some insights into the evolution of the inspectorate in the future. Speakers: Catherine Levin, Editor, Emergency Services Times Sir Andy Cooke, His Majesty's Inspectorate of Constabulary and Fire & Rescue Services This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.
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119. In conversation with the RNLI about the fleet of the future
Mar 2400:38:52Tap to summarizeIn an unusual departure for this podcast, Catherine Levin interviews two guests. She talks to Tom Baker and Ian Hogarth who together are the experts keeping the fleet of the RNLI on the road and at sea. They get into the detail about how you maintain a diverse fleet that is so geographically dispersed and used by hundreds of volunteers. Tom looks after the boat fleet and shares how the boats are made, used and the innovations that are driving improvements for the future, with technology and interoperability at their heart. Ian oversees the vehicle fleet - at 1000 vehicles he is looking at the decarbonisation agenda and how to do that in a way that works across the country. It's the perfect conversation to tee up the activity that will take place around the Fleet of the Future theme at this year's Emergency Services Show. Speakers: Catherine Levin, Editor, Emergency Services Times Tom Baker, RNLI Ian Hogarth, RNLI This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.
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118. In conversation with Kate Fisher-Stevens about police data
Mar 1700:26:36Tap to summarizeIn this episode of For Every Response, we hear from Kate Fisher-Stevens who heads up the National Data and Analytics Office which is part of the National Police Chiefs’ Council. It's a new organisation and shows a commitment to putting data at the heart of reform - with the recent policing white paper describing the government's ambitions to unleash the power of people through data. Kate shares her decades of experience and talks about data as a strategic asset and why leaders need to be on top of data whether they are experts or building their confidence. It's a great conversation that reveals that data is foundational for future ambitions around the use of AI but she's also pragmatic about perfection - perfect data isn't the end game here. Listen to find out more. Speakers: Catherine Levin, Editor, Emergency Services Times Kate Fisher-Stevens, National Data and Analytics Office This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.
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117. In conversation with Chris Bell about Report Fraud
Mar 1000:30:03Tap to summarizeReport Fraud was launched earlier this year and in this episode, Catherine Levin talks to Chris Bell from the City of London Police who ran the programme to create this new national service. He tells Catherine how this transformation programme brought together existing fraud services under one banner to tackle fraud and cyber crime with a firm focus on the victim. It's a complex process that Chris shares and demonstrates how it has been done in partnership with many other agencies. It's new and is bedding in, but with the national fraud strategy published on 9 March, it's timely to look at how this service will improve the victim experience and ways to prevent fraud happening in the first place. Speakers: Catherine Levin, Editor, Emergency Services Times Chris Bell, City of London Police This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.
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116. In conversation with NWAS Operations Director Dan Ainsworth
Mar 300:36:07Tap to summarizeIn this episode Catherine digs into the detail of how the Emergency Operations Centre works by talking to Dan Ainsworth. Heading up operations for the North West Ambulance Service, Dan offers a rare insight into how the emergency and non emergency calls are handled by 900 operators working on 111 and 999 response. They talk about the systems, processes and technology but also highlight the human factors - how to keep call handlers safe and how to ensure that those who may having the worst day of their lives can be helped in a timely and caring way. Speakers: Catherine Levin, Editor, Emergency Services Times Dan Ainsworth, North West Ambulance Service This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.
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115. In conversation with CEO Mhairi Sharp
Feb 2400:40:20Tap to summarizeAs the Chief Executive Officer of the National Emergencies Trust, Mhairi Sharp heads up an organisation that responds in the immediate aftermath of disaster. She talks to Catherine Levin about how it's possible within four hours of an incident occurring to muster the resources required to set up a national fundraising appeal that can, as it did during Covid, lead to as much as £100m in donations. That's a tough job and she describes how an appeal must build on people's propensity to give as well answering the vital question: is it the right thing to do? With a firm focus on survivors, she tells Catherine about how monies reach those most in need and how those survivors have in turn informed practice for helping those who may be survivors in the future. It's a fascinating conversation about how the voluntary, faith and community sector intersects with the emergency services when people may be in their darkest hour. Speakers: Catherine Levin, Editor, Emergency Services Times Mhairi Sharp, National Emergencies Trust This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.
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114. In conversation with Group Commander Lucy Macleod
Feb 1700:38:44Tap to summarizeIn the second episode of our 'in conversation' series Catherine Levin talks to Lucy Macleod who is a Group Commander with London Fire Brigade but is involved in many areas of fire and rescue activity. She shares how she finds time to not only look after the borough of Hammersmith and Fulham for her day job but also bring her wellbeing dog Blue to the Brigade to provide calm and relief from the trauma experienced by many on the front line. She talks about her work with national search and rescue organisations and what it's been like to win an award as most influential woman in fire. Speakers: Catherine Levin, Editor, Emergency Services Times Lucy Macleod, London Fire Brigade This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.
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113. In conversation with HMI Kathryn Stone OBE
Feb 1000:26:21Tap to summarizeIn the first episode of our 'in conversation' series Catherine Levin talks to Kathryn Stone, the most recent inspector to join His Majesty's Inspectorate of Constabulary and Fire & Rescue Services. Kathryn has an impressive CV and is hugely qualified for this important role, telling Catherine that she has found the sector welcoming and one where she is entirely comfortable. She is not a former chief of police or fire but rather has a background that is deeply framed in the criminal justice space, with experience in supporting victims and heading up regulators. They talk about performance, misconduct, culture, the victim experience and the evolution of the inspectorate's powers. It's a fascinating insight into the inspectorate so listen on to find out more. Speakers: Catherine Levin, Editor, Emergency Services Times Kathryn Stone OBE, HMI, HMICFRS This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness. CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.
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Bonus episode: JESIP Q&A
Feb 900:49:37Tap to summarizeFollowing on from the ESN Q&A bonus episode we bring you a second conversation, this time with the JESIP team who joined Catherine Levin for a webinar on 29 January. Fielding 50+ questions sent to the team beforehand and during the live broadcast, they cover a wide range of topics from communications to scope, from the value of training and exercising and of course sharing the learning to improve multi agency operational response. Speakers: Catherine Levin, Emergency Services Times Matt England, National lead for JESIP Chris Dingle, JESIP Delivery Manager You can watch the webinar on catch up too: https://www.crowdcast.io/c/jesip-question-session For Every Response is brought to you by Emergency Services Times. www.emergencyservicestimes.com
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Bonus episode: ESN Q&A
Feb 500:49:24Tap to summarizeIn this bonus episode we bring you the conversation with the Emergency Services Network team who joined Catherine Levin for a webinar on 15 January. Fielding questions sent to the team beforehand and during the live broadcast, they get into the detail about what ESN will mean to the emergency services once it is delivered by 2029. Speakers: Catherine Levin, Emergency Services Times Nigel Smith, ESN team in the Home Office Paul Peck, IBM Tomas Vanderick, BT/EE You can watch the webinar on catch up too: https://www.crowdcast.io/c/esn-question-session For Every Response is brought to you by Emergency Services Times. www.emergencyservicestimes.com
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