In the latest episode of From the Horse’s Mouth, Phil Fersht is joined by Cathy Hackl, the tech futurist widely known as the “Godmother of the Metaverse”. Together, they explore the failings of the metaverse, the wider emerging tech space, and what comes next for AI.

Cathy makes clear that the future of AI isn’t defined by language alone. Looking beyond LLMs, it will have a much bigger impact in the physical world. That’s why Phil and Cathy discussed world models, spatial intelligence, and even why Claude can’t come to your house and change your lightbulb… Yet!

They delve into the shifts we’re seeing as a result of AI, including the reality of AI-driven layoffs and how societies will have to shift when AI is embedded in everything we do.

What you’ll hear in 30 minutes:

What really happened to the metaverse, and which parts survived
Why the future of AI extends beyond language models into the physical world
How world models and spatial intelligence are reshaping the next wave of innovation
Why enterprises are struggling to scale AI despite widespread adoption
The growing tension between AI-driven efficiency and workforce stability

Guest Snapshot

Cathy Hackl is a tech futurist, investor, and gaming executive, and a leading voice on spatial computing and the future of the internet. She has worked with global brands including Nike, Ralph Lauren, and Louis Vuitton, currently holding a role with Nokia, and is an active member of the World Economic Forum.

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Phil Fersht on LinkedIn: https://www.linkedin.com/in/pfersht/
HFS Research Website: https://www.hfsresearch.com/
Cathy Hackl on LinkedIn: https://www.linkedin.com/in/cathyhackl/