In this bonus episode of Higher Intelligence, Dr. JC Bonilla sits down with Claire Zau at the 2025 Agentic AI and the Student Experience conference to unpack the evolving landscape of agentic AI. They explore the shift from perception and generative AI to agentic AI that acts independently, discuss its transformative potential in higher education, and share insights on student experience, workflow automation, and ROI. Claire Zau offers candid thoughts on what’s hype versus real, why action and velocity matter, and which innovations excite her most in the rapidly advancing AI ecosystem.