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Sleep Number Representative
Why choose a Sleep Number Smart bed.
Interviewer Sarah
Can I make my site softer? Can I make my site firmer?
Katie Lee
Can we sleep cooler?
Sleep Number Representative
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Interviewer Kirby
Los angeles hi kirby.
Interviewer Sarah
Hi sarah.
Interviewer Kirby
Welcome to los angeles. Today we have the one and only Katie Lee. She is a Los Angeles based celebrity hair colorist and the co founder of Highbrow Hippie, the Venice salon and holistic hair care brand known for its wellness first approach to scalp and hair health. With more than 25 years in the industry, she's worked with clients like Julia Roberts, Meghan Markle, Brad Pitt and Olivia Colman and is known for creating healthy natural dimensional color that prioritizes long term hair integrity over quick fixes.
Interviewer Sarah
Welcome to Los Angeles, Katie Lee.
Katie Lee
Thank you, thank you for having me.
Interviewer Sarah
We're going to get into your story and we want to hear all about your hair opinions.
Katie Lee
Okay.
Interviewer Sarah
And hair preferences.
Katie Lee
Okay.
Interviewer Sarah
But first I think we need to know what's in your kit. What are the products you always have on you?
Katie Lee
I have in my kit my favorite thing is a brush from Aveda, a paddle brush that I got in beauty school and it's like my little good luck charm. And it's still there. It's the same one, the same brush, you know, not even falling apart. Great for detangling. And I have an also Mason Pearson, which I think everybody has. As a colorist, I like to have little tips and tricks that can help me. And Christoph Robin's line has these shade variation masks that have gold and chestnut and copper and they add a little bit of punch to color. And so I always have that in case someone doesn't need a full toner but they need a little bit of like brightening. I don't use a regular hairbrush paintbrush when I do my balayage. I actually go to the paint store. So I go to Blick and I get these Japanese fan brushes that are supposed to diffuse and really use for ceramics. And that's how I get. That's like my little secret how I get my natural painting done. Fabulous.
Interviewer Sarah
A true artist.
Katie Lee
But yes.
Interviewer Sarah
Oh my God. Thanks for telling us.
Katie Lee
You're welcome.
Interviewer Sarah
Probably why you have such a unique approach to hair color as well.
Katie Lee
Yeah, Yeah.
Interviewer Sarah
I am curious. How do you feel about bond builders as a hair colorist, as you're just
Katie Lee
going to dove right in,
Interviewer Kirby
we need to know.
Katie Lee
I'm not a fan.
Interviewer Sarah
Tell me why.
Katie Lee
You know, I think that they may have been overused a bit and I think they maybe should have been left in salons. I think that for home use, it's too much. I have clients that have come in with hair that has been compromised because of overuse. So I think there's a time and place and I think some brands do it better than others. And I'm gonna be very diplomatic. So you're not gonna get like the shit on me.
Interviewer Sarah
Literal plants over a prey. Tell me, girl.
Katie Lee
Nope, not doing it. But I think that there's been some overuse and I'm not a fan.
Interviewer Kirby
So when you say compromised, what is happening to our hair when we're overusing a bond builder at home?
Katie Lee
So I think it weighs it down too much, the hair, you know, especially hair that's been compromised by already a chemical treatment. It's weak, it's, you know, it's delicate. And I think that too much use of it snaps it eventually. So I see a lot of that. And it also gives this. It's very weird texture. Has like a film on top and hair. What it really needs at its core is moisture. Yeah. Not a fan.
Interviewer Sarah
It's this similar to when people were overusing protein.
Katie Lee
Very similar.
Interviewer Sarah
Okay.
Katie Lee
Yeah. And like I said, it's a fine line and some people do it better than others. And I think that there has been a little bit of a dial back and it's being done better now.
Interviewer Sarah
Do you think that bond builder should just be strictly for the salon? Are you okay with that or altogether? You think it's too much?
Katie Lee
I don't think strictly for the salon. Now that it's been changed a little bit, you know, and I think that there have been new technologies and it changes every year, you know, And I think that what's been out lately with some brands, and I'll say it, I love K18. I think they've done a fantastic job. Prey has done a fantastic job as well. So I think it's changed for the better, but I think for a while it got out of control and we are seeing the results.
Interviewer Sarah
You said you did like K18.
Katie Lee
Yeah.
Interviewer Sarah
You do like K18.
Katie Lee
Yes. Great product and a prey. Yes.
Interviewer Sarah
What are the differences in your opinion or why do you like them or what do you like them for?
Katie Lee
I mean, I think they're using newer Better technologies that are actually filling in the cuticle, you know, making a positive difference instead of just something that is completely sitting on top of the hair and weighing it down.
Interviewer Kirby
Okay, Katie, in an interview, you called yourself an accidental hairdresser. What does that mean and how did you fall into this career?
Katie Lee
I was attending Spelman College and was an English major and very much loving my life there. And I was always the one that would do everyone's hair in the dorms. So, yeah, it just was accidental because I was naturally good at it. And then after graduation, I couldn't get a job. And it was like that software session of 2000, which I'm going to date myself. Yes. I'm almost 48 years old. I was at home in Connecticut with my mom, who amazing Jamaican hard working woman that was like, this unemployment thing is not happening in my house, so figure it out. And hair was just such a natural progression of who I was. I loved to do it. And, you know, there was for some reason maybe a stigma of am I really going to go to beauty school after Spelman College? And yeah, I was. And I had some family members and dear family friends all chip in and gave me their hard earned money and allowed me to get on the train from Connecticut to New York City and attend Aveda and then know the story wrote itself. Okay.
Interviewer Kirby
And then I also read that you moved to la, you worked at Vi
Katie Lee
Frederick Fakai on Rodeo.
Interviewer Kirby
But I have to to include this because as an Angelino, it's a very important note. You used to walk from Santa Monica to Beverly Hills every day for your job.
Katie Lee
Yeah. Well, first, I won't erase my New York years because they were pretty formative and pivotal and that's why I didn't mind walking. Right. You know, I worked at Fakai on the Upper east side when it was in the Chanel building. And there was a lot of walking in New York. So, like, I'm used to it.
Interviewer Kirby
You're a New Yorker?
Katie Lee
Yeah. So when I came to LA and had no money and had 15 jobs like a true immigrant, I was like, okay, I'm gonna walk to work until I can get a car. And it's not that many miles.
Interviewer Kirby
It was an exercise for you?
Katie Lee
Yeah, it was all along the Wilshire corridor. Like it wasn't a big deal. You. But I guess, like now when I say it, everyone's like, are you out of your mind? But yeah.
Interviewer Sarah
How long were you at Fakai?
Katie Lee
Gosh, a total of 10 years between New York and LA.
Interviewer Sarah
I worked at Fakai on Melrose Place.
Katie Lee
Oh, no way.
Interviewer Sarah
We're Fakai sisters in that way.
Katie Lee
No way. Did you cross path?
Interviewer Kirby
No.
Interviewer Sarah
No, probably not.
Katie Lee
I. No. Cuz you know why?
Interviewer Sarah
Tell me.
Katie Lee
I went to Serge Normont at John Frida on Melrose Place when I left Fakayo and Rodeo.
Interviewer Kirby
Okay.
Katie Lee
And then we had to be, like, across the street from Fakai, and a bunch of us, like, we were like, Persona non gratas. Is that the.
Interviewer Sarah
Yes.
Katie Lee
Because we all left together. It was like a mass walkout. And then they tried to, like, offer free services to our clients to get them to stay at Fakai. And I was like, listen, I told my clients, go get your free service and I'll be right here when you're done. You want your formula, you know? And they were like, bet. Okay, cool. So that was an interesting time because they really kind of came after us. And that was then another recession of 2008. Because that was right when that was our recession. Yeah.
Interviewer Sarah
Graduating.
Katie Lee
Yeah. It was like, bam, bam. That was when Obama was elected. Because I remember literally sitting there by the pool at John Frida and being like, oh, my God, like, where is everyone? It was very scary time.
Interviewer Sarah
Such a special time, though, for us.
Katie Lee
It was a special time. I. Those are my favorite years. Because obviously it's when Serge came into my life, and he is such a special human being. Serge Lamont. And really changed the trajectory of my life in many ways. Not just by introducing me to Julia and many other clients that we partner and work together with, but he was the first person to pay me equitably because I was getting paid a sheisty amount by Fakai and I did not know this. And until we left all to go to Serge's salon. And when we were negotiating, my co workers told me what they were making, and Serge matched it, and he said, there's no way that you should be making less than what they're making.
Interviewer Sarah
How many people left Fakai to go to Surges?
Katie Lee
You know that one time, I think there were seven of us. Wow. It was a pretty.
Interviewer Kirby
That is a fleet.
Interviewer Sarah
Yeah, it was a fleet.
Katie Lee
And then more follow. Yeah. And a few went to Sergio's salon, and then a few ended up going to another salon.
Interviewer Sarah
Kristoff.
Katie Lee
No, some went to Kristoff. Yeah, so. And then some also went to Mesh. Like, they're. Yeah, it was like, walk out, walk out, walk out. So, yeah, it was massive. Which is why they were like, let's just try to offer people free hair. Yeah.
Interviewer Sarah
No, no, it's okay. I don't even think it's been around time. The salons, I don't think exist. And the brand.
Katie Lee
Yeah, the salons don't exist anymore. I think the brand does. But it's. You know, a lot happened during that time. It was when the first big acquisition happened where they sold a Proctor and Gamble. Fakai did, and it became so corporate overnight. And it was all about, like, shilling the product. And it was. But to his credit, it was the first time that a stylist had made such a brand with his name on it. That was a prestige brand. And it kind of changed the way we did business, you know, in the hair salon industry. Yeah. Wow.
Interviewer Sarah
If we can go back, you were practicing hair color on yourself.
Katie Lee
Yes.
Interviewer Sarah
At the beginning.
Katie Lee
Yes, I was.
Interviewer Sarah
Before you got into a salon.
Katie Lee
Yes.
Interviewer Sarah
What did you learn? What were the peaks in the pits of that experience?
Katie Lee
I would say the pits is probably me showing up to my mom's wedding as a blonde, but really it was orange. And photographic evidence does exist. It was so terrible. And the peaks were that you can always fix it. You know, I was everything from jet black to blonde to burgundy, you know, just the most terrible shades. And like, now I'm like dark brown. That works. You know, I just realized that it was fun, and I realized that I loved to take my love of painting and that it could translate to something like hair and then make such a lucrative career was, like, mind blowing to me. So, yeah, great things that came out of that.
Interviewer Sarah
Amazing. So at the THR dinner last year, you were highlighted as well as Serge for your work with Julia Roberts.
Katie Lee
Yes.
Interviewer Sarah
Which is incredible.
Katie Lee
Yes.
Interviewer Sarah
I'm assuming you met her through Serge.
Katie Lee
I did, yes.
Interviewer Sarah
Can you explain what it was like when Serge set. I'm just, like, making this up at this point, but I'm guessing Serge was like, I know a woman that would absolutely kill your hair color. And then he comes to you and says, do you want to work on Julia or how did it happen?
Katie Lee
It was very casual. And yeah, I almost fell over when he said it. But yeah, he's like, I want you to come do Julia's hair. And he will fight me on this till the day we're in the grave. But I know that he asked my coworker first, but because we all were such good friends, two of my co workers, actually. And what they said, no, I once wouldn't say. They said, no one was like, moving to New York and so she didn't think she was a good long term fit. And then another, you know, he was like, I'm not really sure I'm the one to, like, get up early in the mornings and, like, do, you know, house calls, like. And he was going to be making a lifestyle change as well. Now he splits his time between LA and St Bart's he's very fabulous.
Interviewer Sarah
Good for him.
Katie Lee
Yeah. So they're like, katie's a perfect fit, and how generous. You know, they're still my friends to this day. Corinne and Bruno. So I did go to Julia's one morning. Serge is with me. It was out of body. Like, legit. And the first time I did her hair, I actually had to take her in her kitchen from brunette to blonde, and I had three hours to do it. I still.
Interviewer Sarah
You're like, do not bleach Julia Roberts
Interviewer Kirby
hair off her head.
Katie Lee
Yeah. So I. I really. I was in that kitchen, and Serge was just helping in any way he could, like, being moral support. And I put my head down, and it was almost like I went to another universe because I was so focused. And for some reason, it was like something was just guiding me. And I was working really fast, and I was like, it needs a sweep of color here. It needs a little pop here. And. And when we were done and I was on my way back to my house, I got a call from Serge, and he said, she loves it so much. She loves you, but she's wondering, does she speak? Because I was so. I was like a mute. Like, I couldn't even function. I just was like, paint page. So. And he was like, yeah, she's got plenty to say. So it was actually really vivid memory in my mind. Yeah.
Interviewer Kirby
Oh, my God.
Katie Lee
I'll never forget a day.
Interviewer Sarah
Do you remember what that was for? What you were taking her?
Katie Lee
Lancome. A Lancome commercial. Wow. Yeah. Print and commercial. Yeah. And it's still one of my favorite blondes we've ever done on her. So. Yeah. And then I think we need to get rid of it, literally, like, two months later for another project.
Interviewer Sarah
What year Was that?
Katie Lee
Maybe 17 years ago was when I first. Yeah, it's a long time ago.
Interviewer Sarah
Wow.
Interviewer Kirby
You've been with her for so long.
Katie Lee
Yeah.
Interviewer Sarah
She stuck by you.
Interviewer Kirby
That's so special.
Katie Lee
Like, there's been no one else. She is as loyal as they come. I mean, she. Whatever you think Julia is like, that is exactly what she's like. She's the best.
Interviewer Kirby
I love that. Okay, so you look teary.
Interviewer Sarah
No, I love her.
Interviewer Kirby
I know that smile.
Katie Lee
Yeah.
Interviewer Kirby
I mean, she could cure my number one.
Katie Lee
She could cure anything.
Interviewer Sarah
Yeah.
Interviewer Kirby
Cure anything with that Smell.
Katie Lee
She's amazing.
Interviewer Kirby
What is the scene secret to Julia Roberts hair?
Katie Lee
I think that hair is just special. It has an undertone that can be so many different colors. You know, obviously, she's known for her red, but she's natural dark blonde, and not many people know that. Yeah. So it can really go in so many directions, and she's always game to try something, especially if it's for a role. So I don't know. It's strong. She takes really great care of it. She has a ton of it, you know, and it's just been, like, the best canvas ever. It's been a lot of fun.
Interviewer Sarah
How would you describe her red?
Katie Lee
Ooh. I mean, we've done many iterations of her red, but my favorite is probably when it's like, a deep copper. Yeah, Deep copper red. Some golden undertones to it.
Interviewer Kirby
So beautiful.
Katie Lee
Thank you.
Interviewer Sarah
Has there ever been a shade she's requested that you are like, hell, no.
Katie Lee
Honestly, no. No.
Interviewer Kirby
She could pull it all off.
Katie Lee
Yeah. And we, you know, there's a spectrum, but we stick to, like, classic and pretty. First of all, I'm not known for, like, blue or green or purple or, you know, like, I'm on the classic. Classic and pretty. Yeah. So, no, we love them all, I think. I don't know. I'll check.
Interviewer Kirby
Like, all of your clients, like you said, they all have just beautiful hair that looks like they were born with it, whether it's red or, you know, brunette or whatever it is.
Katie Lee
Thank you.
Interviewer Sarah
When Brad Pitt sits in your chair.
Interviewer Kirby
No, tell me more.
Interviewer Sarah
I'm like, do you just stare into his eyes? No, we're not even talking about hair anymore. I'm just like, does he let you sit on his lap? Get out of your mind.
Interviewer Kirby
Does he have great hair?
Katie Lee
He has great hair.
Interviewer Kirby
Of course he does.
Katie Lee
And he's a really, really nice person.
Interviewer Sarah
So dreamy.
Katie Lee
Pretty dreamy.
Interviewer Sarah
I. I do want to ask about his hair, though, not just how gorgeous he is. I feel like he's gone back to light, like he's. He's embracing the Brad he that was introduced to the world all those years ago.
Katie Lee
You know, again, a lot depends on the project that he's working on. So sometimes, you know, he's got to buzz it off. Sometimes it's got to be lighter. I met him when it had to go darker initially, which was really fascinating because they had done it on set, which don't do your hair on set, you know, because there we are specialists for a reason, and it had gone green, which can happen when you're going darker, you know, from a natural blonde, not green, but it just gone a little funky. So we kind of corrected it. It had to be a very specific ash brown, you know, which translated well to film and looked natural.
Interviewer Sarah
Okay, we want to talk about highbrow hippie, but I also think we'd be remiss not to ask some questions for the people at home because there are people at home that are coloring their hair.
Katie Lee
Okay.
Interviewer Sarah
Obviously, we're in a time where maybe people need to save money. They're not able to get to an expert and spend money to treat themselves and have a professional do it. What's the biggest mistake you see people make when they're trying to color their hair? From let's do dark to light and also light to dark.
Katie Lee
Okay. Dark to light you just shouldn't do at home. So, you know, that's the big mistake right there. Don't do it. It's impossible. Like, you're going to end up with orange undertones. You're going to break your hair. Everything bad that can happen will probably happen. So, yeah, that's my mistake. Don't do it. Light to dark. Probably a little safer. And, you know, who am I to say you have to go to a salon? It's not realistic for some people. I would say there are a lot of online forums. I mean, I love Reddit. Like, go ask people like, what you think. Always aim a shade lighter than you're really going for because hair will grab darker than you expect it to. I don't know, just go for it. It is only hair. If you're going from light to dark, aim lighter. It's probably going to be okay. And then grab some Christopher Bain shared shade variation mask to like, you know, keep it rich in the meantime. But, you know, even clients that come to me, I ask that they not overdo it. I don't want everyone in my chair every, you know, couple of weeks or just do as much as you need to do because it is still a chemical, even though it's gotten much more natural. And even color technologies have improved. I just don't believe in spending your life in a salon. Yeah, but if you're going to do it, come to highbrow hippie. Oh, right.
Interviewer Kirby
Okay. Do you think that there are any good box dyes or at home color systems that you can use or you would suggest or that you would be okay with?
Katie Lee
No.
Interviewer Sarah
Okay, fair enough.
Katie Lee
How's that?
Interviewer Kirby
Moving on.
Katie Lee
Yeah, moving on.
Interviewer Sarah
No, I don't want to move on because there is something that is trending right now. And it's people talking about the conditioner or the mask within these box colors.
Katie Lee
Yes.
Interviewer Sarah
And they are losing their minds over how great they are. And the question is, why is this tube of conditioner the best conditioner people have ever used? Do you have thoughts on this?
Katie Lee
I do. I think it is a completely made up scenario. Think about how much that box of color costs. There's nothing magical in that conditioner. Okay. What probably is going on is that you've just, like, wrecked your hair with some really crazy chemicals, and now it's just soaking up whatever goodness you're putting on it. Like, can we. Can we all pretend that this is not a thing?
Interviewer Kirby
Totally.
Katie Lee
Yeah.
Interviewer Kirby
It's probably, like, a lot of people, I would assume, who haven't used, like, a hair mask, like a true hair mask, or like something really hydrating and nourishing before.
Katie Lee
Yeah. And they have to put that in there because you've literally just stripped your hair of all its goodness. So I don't know. That's my opinion. I don't really think it's a thing.
Interviewer Sarah
It's the bias of. Yeah, I'm using this thing and it makes my hair feel great, but my hair actually was not great before.
Katie Lee
Yeah, that tracks.
Interviewer Sarah
Okay.
Katie Lee
Yeah.
Interviewer Sarah
Okay, Fair. I had to ask. It's trending right now. It's something that's being widely discussed on TikTok, so.
Katie Lee
I know, but, like, don't you think that they just kind of make up subjects to have something to talk about?
Interviewer Kirby
Girl, literally, that is why.
Interviewer Sarah
That's why we have this podcast. Truly.
Interviewer Kirby
Yes.
Interviewer Sarah
We're constantly debunking stuff from TikTok, so we agree with you. That's a. That's a really good take.
Katie Lee
Okay, great.
Interviewer Kirby
Tell us about highbrow hippie. You have a wellness first scalp health approach. Is that true?
Katie Lee
Yes.
Interviewer Kirby
Okay, so when did you start thinking about hair care in this holistic way?
Katie Lee
Well, you know, obviously, I've always approached it from just my love of natural tones, and so I've never been one to take a really aggressive approach to hair color because I've seen the damage it can take on hair. When highbrow hippie came to be, it started as a blog, first of all, which is wild to think about. My dear friend and I, Micah, who also is a Spelman alum, we started it because it's who we are, and it described our personalities and our approach to life, and that's when, like, blogs were a thing and we loved it. We love the play on words and we thought that people would be interested in our take on all the things, whether it be politics, what we are wearing, what we are eating, our approach to beauty. Micah's really big on design and we just happened to put our heads together because she was also in the beauty space but behind the scenes as an owner. And we were like, why don't you move to la? We'll take my existing clientele and then we can open up a brick and mortar and have highbrow hippie exist in a physical form before we can then expand it in bigger ways. And it worked. You know, it took a while. We went through many hills and valleys. And that's totally for another time. But once we finally opened the doors, our approach seemed to really resonate with people because I wanted to almost build the anti salon. And it is, first of all, it's quiet in there. And the music that we do play, you're either going to have feelings of like just good memories come up. You know, it's gonna be like a throwback song, like maybe like the, I don't know, Pretty Woman soundtrack or like, you know, some 90s hip hop on R B or whatever or. But it's never going to jar your nervous system. After 20 years of dealing with that, I honestly couldn't do it anymore. I thought that I would probably have to leave the salon industry and work like only privately because I was. My nervous system was so, so shot. And then we opened finally after maybe seven years of trying to get on avid kidney. And then the pandemic happened eight months later and I was like, you've got to be fucking kidding me. But then it worked out cause like, I also built a space that had an outdoor area and that's where I painted. So we ended up being booked solid for about 46 days when we reopened after being shut down because we were like considered like a super safe salon. I really built the outside for me not to inhale chemicals. So everything just like always works out. But then when everyone came back from being shut at home, shut in at home, I started seeing all my clients, like their hair falling out and then like their scalps were a bit inflamed. And this was already at the point where we were doing some like, research on what we could do as far as products were concerned. And so we decided to put out a huge survey to all of our clients and do even more research on what are you using at home and like, what are your concerns and if, what do you think you're missing? And between what was happening in the chair, people describing that their nervous systems were shot from everything that had happened in the world. And then the results of this survey is how we landed on what products to launch.
Interviewer Sarah
Okay, so tell everyone what products you ended up launching.
Katie Lee
The first two were a scalp serum, water based, which is important because everyone's complaint was that everything was oil based. And my, you know, hot take is that like, I don't like oils on the scalp. Like, I think it clogs it. Overuse of it at least. So our clients were like, I want a scalp serum that's going to help my hair grow, but I don't want to get my hair dirty. I want my blowout to last. And so we figured out a formula. I mean, took us years and but the best chemists, we figured it out and really proud to say that it's won so many awards that, you know, and it works, like if you stick to it, it works. And then we came out with an overall well being supplement. So we always have like done this inside out approach. And that was in direct, you know, direct answer to what people was asking for.
Interviewer Sarah
I want to ask about the serum. What claims does the serum make? Is it that it's just going to calm your scalp and help with inflammation? Is it going to help with hair growth?
Katie Lee
Yes, legally speaking, you. There are certain claims that you can and cannot make. So there's certain words that you can say and you cannot say. So it does add to the density of your hair. So your hair is going to feel thicker. So do without what you will. Yes, it will make your hair grow and it really calms your scalp, calms the inflammation. Because I don't know if you guys know this, everyone should. Your scalp ages way faster than the rest of your skin, like six times faster. Yeah, it's, it's a big deal. So as you're getting older, you know, be very depressed to know that your scalp is even older than you, like
Interviewer Sarah
your dog ears, your scalp like a wrinkled mess.
Interviewer Kirby
Oh my God.
Katie Lee
Yeah, but so if you don't keep the elasticity, if you don't make the environment like a nice clean one so that things can actually grow out of it, you're going to have some hair shedding and some hair loss and some issues with your hair growth.
Interviewer Sarah
That's why Chris said to wash your hair three or four times. Chris McMillan.
Katie Lee
Yeah. Yeah, he's correct.
Interviewer Sarah
People are not washing their hair properly, dude.
Katie Lee
And they also don't wash it well. Like they're not, they don't know how to wash their Hair.
Interviewer Kirby
Yeah.
Katie Lee
I have this thing where, you know, for balayage especially, I don't like too much oil buildup on the hair because it prevents me from lifting it correctly if it's like another layer that the bleach has to fight through. And so we're like, okay, come with clean, you know, washed hair. And sometimes people's interpretation of that, I'm like, what's this? What's going on?
Interviewer Kirby
You didn't watch your hair?
Interviewer Sarah
To the thing.
Interviewer Kirby
Yeah.
Katie Lee
Literally, to the sink you go. Because I also don't want to waste half of their appointment time cleaning their hair. And it's like, do you want the best result or not? So Chris is absolutely, absolutely right.
Interviewer Sarah
People's hair not very clean video is going viral. Yeah. Because people are saying, oh, I didn't realize I was supposed to be. I think that we.
Interviewer Kirby
Back here.
Interviewer Sarah
Yes.
Katie Lee
Yeah.
Interviewer Sarah
It's like, back here, but maybe it's
Katie Lee
also like, I don't know, maybe their arms are like. I don't know.
Interviewer Kirby
I think people are, like, rushing the shower.
Interviewer Sarah
The general person, they take their shampoo, they put it in their hand, they plop it on their head. They do this, and then they kind of do this, and then they just let the water dump on top. They're not flipping their hair over and really getting underneath and massaging. There's no scalp massage. That's why everybody loves going to the salon, because they actually get the proper cleaning that they need with the massage and all that. But they're not doing their hairline.
Katie Lee
Yeah. And they're definitely not doing here, like, by the ears.
Interviewer Sarah
Yes.
Katie Lee
Yeah, you're totally right.
Interviewer Sarah
Do you guys make a shampoo?
Katie Lee
We might have something coming.
Interviewer Kirby
Okay.
Katie Lee
I literally have, by the way, at all times, like, 10 different, like, lab samples in my bag at all times. Yes. We have something special coming that. It's really hard to differentiate yourself. There's so much out there, and my take has always been, how can I make your color look better, brighter, take care of your scalp. So just do without what you will. We have something really, really special coming in September.
Interviewer Sarah
What's an overrated hair product?
Katie Lee
Oils. Yeah.
Interviewer Sarah
You hate oils.
Katie Lee
No, I totally don't hate oils, by the way.
Interviewer Kirby
Not on the scalp.
Katie Lee
No. Because even as a little girl, like, the one thing you did was you sat between your mother or auntie's lap and you got your scalp oiled. I just think that it went too far, so, you know, a little goes a long way. I like.
Interviewer Sarah
That's the name of your book. It went too far. It went too far, perhaps. I absolutely love it.
Interviewer Kirby
Can we talk about like hair color trends that are happening right now and maybe any that you're seeing that you are a fan of or that you're not so much a fan of?
Katie Lee
Well, I think one that I love that has gone away is everyone's need to have ashy hair. I mean, if one person came in, another person came in want like with a photo of honestly, like a 17 year old child who had never colored their hair with this like ashy wheat, you know, hair next to their face. I'm like, that is only flattering on like 1% of the population. So can we let it go? You know, like if you are in the sun, your hair is naturally going to have warmth to it and that's what's flattering. Especially if you're spending time inside and like your skin may get a little sallow warmth, like embrace the warmth. And I think people have really, finally gotten that memoir. So I'm, I'm stoked on that because
Interviewer Kirby
there were so many years of ashy, ashy, everything cool, blonde.
Interviewer Sarah
The cool, if anything was warm. People were freaking out.
Katie Lee
Yeah.
Interviewer Sarah
I do think sun in contributed highly to this because we had sun in. We had that spritz. You could. John Frieda made one.
Katie Lee
Yeah.
Interviewer Sarah
Put it on your hair, go in the sun, your hair turns orange. And I think the fear of the orange. Orange is total.
Katie Lee
Yeah, yeah.
Interviewer Sarah
Right. I feel like that's where it truly stemmed from because then everyone was like, no, we must be cool. Yeah, I don't want to see any more.
Katie Lee
Yeah, no.
Interviewer Kirby
Anytime I, like in high school, college, when I would try to get highlights, if it showed just the least bit of orange, which it did, because I've your undertones.
Katie Lee
Everybody has like warm undertones.
Interviewer Sarah
I would just get so sad and
Interviewer Kirby
then go the opposite direction and try to be ashy. And it never looked good anyways.
Katie Lee
No. Because you know what you have to do to get it ashy? You've got to strip it so much, basically devoid of any tone left. Then you're depositing the ash on top. And then you know what happens to toners? They go away. So then you're left with this like overly bleached hair. It looked almost gray at one point. People would come in and then when you try to color correct it, it would take layers and layers of glossing to get it to even stick and it would lose all elasticity and, you know, moisture. And so it became a nightmare for colorists. I mean, when that stopped, I was like, Fucking Luya. Like, okay, finally.
Interviewer Kirby
I mean, how much money did we spend on, like, purple shampoo?
Katie Lee
Oh, God, don't even say that.
Interviewer Sarah
Yes. You're not a fan of purple shampoo.
Katie Lee
You know, they're good ones and they're bad ones. And I think the right ones really enhance a beautiful, like. Like buttery baby blonde. But no, not a fan. Like, put it away.
Interviewer Kirby
Too much.
Katie Lee
Too much. We went too far. It went too far.
Interviewer Sarah
But what if your hair is. Because we have. We can't deny the fact, like, yeah, LA has terrible water.
Katie Lee
It does, right? It absolutely does.
Interviewer Sarah
I have a water filter for that reason.
Interviewer Kirby
Same.
Interviewer Sarah
Sarah, I'm sure you do as well. But what can we do without the purple shampoo? I personally think virtue makes a great purple shampoo because it's not straight purple.
Katie Lee
Second best. Favorite one.
Interviewer Sarah
Okay, first.
Katie Lee
Yeah, the first one is the Kristoff. Okay. Yeah. We use both of those in our back bar.
Interviewer Sarah
Most purple shampoos are thick, chalky paint. Like purple slime. Yes.
Katie Lee
Yeah, yeah. I think her shoes has that, like, nice translucent. Yeah, yeah, yes. It's great. It's a great shampoo.
Interviewer Sarah
I've been using that one and I adir obviously knows what he's doing, so. Yeah, we love that. Katie. Okay, we don't have that much time left with you.
Katie Lee
Okay.
Interviewer Sarah
We've blown through this, but I've. We've been loving this conversation. What's one thing that people should do in practice to keep their hair healthy on a regular basis?
Katie Lee
From a colorist point of view, I will say be loyal to one person and don't salon hop, because you're always going to get different perspectives and different approaches and then you're just layering approaches and you're not letting one person see. Settle in and really get your hair to its healthiest place. So that I would say that's like, my biggest thing. And then honestly, I think there's so much information out there. I'd say find your, like, favorite person that speaks to you, that's speaking your language, and, like, DM them, ask them questions, like, we welcome them. We're. We're really into education, like, especially, you know, anything scalp care. And I feel like there's so much info. Use it, utilize it. But my biggest would be find your people. Stay with them. Everyone always wonders, like, gosh, like, why does Julia look so great all the time? Or why does, like, Gwyneth looks so great all the time? And it's like, they don't move around. They're loyal and so they get Consistency. And consistency will get you really beautiful hair.
Interviewer Kirby
This has happened to me many times.
Katie Lee
Times.
Interviewer Kirby
What if you go to the salon, get a color, and you hate it?
Katie Lee
Good question.
Interviewer Kirby
Or you're in the chair and you're like, I don't. I just. I know this isn't gonna be what I want.
Katie Lee
I think you have to speak up, like, in the moment, as soon as possible. And the. A good colorist is going to be open to that. Like, I won't feel great unless someone is leaving really pleased. I also won't start anything that I know I can't accomplish. So I think the art of the consultation has, like, left the building. What's. What's happening, you know, like, talk to each other. But I also think knowing boundaries, really establishing what's about to go down, and then you're kind of in a safe place. I stopped taking new clients a long time ago. It really has to be a direct referral just because of, like, time constraints. But I got an email recently of someone who said, I'm almost 70 and I've only had one colorist ever get it right. And I was like. Like, you know, I was like, no, thanks. You know, I am not trying to be number two, 100.
Sleep Number Representative
Yeah.
Katie Lee
I was like, red flag, red flag. So, like, no, I think, again, realistic expectations. And so if you have them at the beginning, you're probably going to have a good result at the end. But if you don't get that result, speak up. You can always reverse things. It's only hair color. There's so many ways that you can fix it.
Interviewer Sarah
Okay, I have one last question.
Katie Lee
Katie Lee Kirby.
Interviewer Sarah
What makes somebody a bad client? What not to do as a client, according to Katie Lee.
Katie Lee
Oh, gosh. I mean, I don't know how much time. We don't have much time. Okay. I. First of all, my clients are truly the best. And I'm not talking about, like, the ones that everyone knows, like, the ones that have been with me for 25 years, and there are many, dozens of them. And what makes them great is that I'm going to start with the positive so that you could be like a little sandwich. So what makes them great is that we all take each other for what we are. And so, believe it or not, when I'm working, I'm actually a bit quiet, a bit of an introvert, and my clients let that be. I don't think there's a need to fill the silence sometimes. My clients, they're all working women. They need a little bit of peace, as do I. And so we just. We have our little catch up. It's literally a minute long. And then I get to work and they get to work. We are so overly stimulated that sometimes people feel that there's something wrong with silence. And I think we could all use a little bit more of it. So that being said, the ones who are completely uncomfortable with silence and just like, will not. And then, oh, my gosh, the phones, the phones. Like, I can't work with your head, like, down like this. I cannot. Like, I'm always like, chin up, chin up. And sometimes I'll just be like, dip, dip. You know, it's actually an angle that I literally can't paint at. Like, it's uncomfortable. So I think this addiction to the phones and if you ask them once or twice or three times and they're completely ignoring you, that's not really the client for me because, like, I'm just trying to get through this as much as you are. And I think that personally, I like a client who has empathy for what's going on around them. I have had many situations, especially of late, because we all know the world a little bit. Batch it right now where clients will come in and, you know, I am a black immigrant woman, and they will literally be like, what's going on? How's your day? And like, I don't know, someone just got, like, shot in the face, like in Minnesota. Like, I'll be like, can we all just actually treat each other like human beings? You know, talk about the elephant in the room, have some empathy and proceed like human beings? Like, that's all I ask for. And so it's something I now require. I just think I'm at the age where I want us all to just be awake a little bit. So that's the client I need. And I think I'm at this stage in my career to ask for that.
Interviewer Sarah
This was such a fun conversation. Thank you for coming. Yeah, we learned so much and we love your. Your personality and your take on beauty and your point of view. Thanks for coming and hanging out with us today and taking time away from the salon.
Katie Lee
Thank you. Thank you very much. This was fun. One more question.
Interviewer Kirby
Where can we find highbrow hippie?
Katie Lee
Oh, @highbrow hippie.com. we're also on Amazon and soon to launch in a very special retailer. I know there's so many good things coming up for 26. I'm excited.
Sleep Number Representative
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Interviewer Sarah
Can I make my sight softer? Can I make my sight firmer?
Sleep Number Representative
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Date: February 27, 2026
Hosts: Kirbie Johnson and Sara Tan
Guest: Kadi Lee (Celebrity Hair Colorist, Co-Founder of Highbrow Hippie)
In this dynamic and personal conversation, Kirbie and Sara go deep with Kadi Lee, renowned celebrity colorist (makers of Julia Roberts’s signature shades) and founder of Highbrow Hippie salon. The trio covers everything from at-home hair disasters and evolving industry trends to the emotional highs and lows of working with A-list clients and creating sustainable, holistic haircare. Kadi offers a candid, practical perspective on modern hair health, debunks viral TikTok trends, and shares invaluable advice for anyone obsessed with color—whether you’re a salon regular or braving a box dye at home.
[01:29 – 02:43]
Favorite tools:
Artistry: Kadi’s approach blends technical skill and true artistry, seeking natural, dimensional color while preserving hair integrity.
[02:54 – 05:13]
Skeptical on Overuse:
Nuanced Perspective:
[05:31 – 10:46]
“I was always the one that would do everyone’s hair in the dorms.” [05:38]
Couldn’t find a job post-graduation; mother prompted her to “figure it out," leading to beauty school at Aveda (“my family and friends chipped in...the story wrote itself”).
NY beginnings at Frederic Fekkai, led to years in LA (“walked daily from Santa Monica to Beverly Hills until I could get a car”).
“It was a mass walkout from Fekkai to Serge Normant at John Frieda. They tried to offer free services to keep clients!” [08:18–10:24]
Industry Evolution:
[11:22 – 12:20]
[12:20 – 19:01]
Meeting Julia via Serge Normant:
Julia’s Loyalty:
Her Signature Red:
Other Famous Heads:
[19:01 – 22:47]
Dark to Light: “Don’t do it at home. You’ll end up with orange undertones…Everything bad that can happen will probably happen.” [19:30]
Light to Dark: “Safer. If you must, go a shade lighter than you think you want—hair grabs darker than you expect.”
Box Dye at Home:
[22:48 – 27:43]
Origins:
Product Philosophy:
Key Offerings:
Serum Claims:
[29:00 – 31:36]
Proper Technique:
Oils:
[31:36 – 34:32]
End of Ashy Era:
Purple Shampoo:
[35:21 – 37:43]
[38:22 – 41:06]
[41:24]
Website: highbrowhippie.com
On Amazon; new retail launch coming soon!
Candid, witty, and full of practical wisdom, this episode is a goldmine for anyone serious about healthy, beautiful hair color.