For this week's Pulse Check, we revisit Head of Content at Element451 Erin Newton's lightning session at the February Engage AI Summit, focused on human-centered design session for ethical and user-friendly AI. She breaks down what it really takes to design AI experiences that users trust. Centered on the principles of transparency, tone, and accuracy, Erin explores how institutions can evaluate and implement AI tools responsibly. This episode is a must-listen for enrollment marketers navigating the rapid rise of AI in higher education. If you're thinking about how to humanize automation while protecting your brand, this conversation delivers.