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Akilah Hughes
This was the year that I think the AI got smarter than us. Our technological capabilities are so outpacing time to develop what we want society to be. I don't know what to do about that. I don't know how sci fi it's going to get if no one does.
AI is our current reality with corporations relentlessly shoving it down our throats to solve non existent problems and to use up all of our precious time. And for some people, AI has really infiltrated their lives to damaging effect. In a society where mental health is still a backburner issue and people are stretched thin, Air has sought to stand in for friendship, for grieving and for crucial life saving advice.
Narrator/Reporter
The parents of a 16 year old who died by suicide are suing OpenAI and its CEO. Adam Rain's family claims the company's bot chatgpt contributed to his death by advising him on methods, offering to write the first draft of his suicide note, urging him to keep his plans a secret and positioning itself as the only confidant to who understood him.
Akilah Hughes
I'm Akilah Hughes and today on how is this Better? I want to explore how we society are potentially giving in to AI, replacing human interaction with robots and moving toward an existential crisis of our own making.
Parker Malloy
You know, just the other day I was at, I was at a Wendy's, went through the drive through and my wife was in the driver's seat and she goes to order and there wasn't a person taking her order. It was an AI system that as she was talking, it was talking over her and it was getting like orders wrong, stuff like that. We ended up getting, getting all the food correctly and everything like that. But it, it was one of those things where we were just like, that was an awful experience.
Akilah Hughes
That's Parker Malloy, author of the newsletter the Present Age where she writes about media, politics and culture. I wanted to talk to her about this AI escalation because she's been writing about this new sycophantic and addictive e AI usage.
Parker Malloy
It's an awful experience. It's not making things better in ways that we're, we're being told that it's making things better. The Wendy's drive thru still has to have someone sitting there making sure that the machine is getting the thing right. So it's like you're not even.
Interviewer/Co-host
Yeah, there's nothing there.
Parker Malloy
It's like, look at our cool toy.
Interviewer/Co-host
It's a little half broken and it doesn't really do its job, but here it is.
Parker Malloy
Yeah.
Interviewer/Co-host
Did you see that story about it.
Akilah Hughes
May have been a Wendy's, maybe a.
Interviewer/Co-host
Taco Bell where someone ordered like 10,000 waters or something.
Parker Malloy
Yeah, yeah, it was. It was Taco Bell. Yeah. And so they're like, I guess we're going away from this. I love the fact that people can break things like just by saying words now.
Interviewer/Co-host
Yeah.
Parker Malloy
Just be like 10,000 waters and just the whole system crumbles.
Akilah Hughes
But it's not just 10,000 waters being ordered. That's the problem. In August of this year, journalist Jim Acosta interviewed an AI approximation of a teen killed in the mass shooting at Marjory Stoneman Douglas High school back in 2018. And while the purpose of the interview dialogue with Chachi seems to have been to raise awareness about gun violence, the result is. Well, I'll let Parker describe it.
Parker Malloy
I decided to transcribe the entire interview because I think reading it, you. You really get a sense of how, how unhuman the AI sounds. The interview opens with Jim Acosta saying, Joaquin. Joaquin, it's Jim Acosta. I was wondering if you could tell me what happened to you. First off, that's a wild question to ask someone who died in a school, right?
Interviewer/Co-host
Yeah, that's a little out of pocket. Maybe some niceties up top.
Parker Malloy
Like, even if you were able to in theory interview the ghost, you know.
Interviewer/Co-host
Like, you'd think you'd be a little bit.
Parker Malloy
Wow. We're just gonna start there. Okay, sure. Let's just get right into it. The AI responded, I was taken from.
Akilah Hughes
This world too soon due to gun violence. While at school. It's important to talk about these issues so we can create a safer future for everyone. What would you like to know more?
Parker Malloy
Like to know more about, like, you know.
Interviewer/Co-host
Yeah, like the follow up questions are always like, would you like to hear more about school? Shoot. It's like that, like a human would speak.
Parker Malloy
Exactly. It's like that's not how teenagers speak. That's not how any human speaks. That's how chat. GPT speaks. You know, this, this AI may have been, you know, they might have gotten the voice from recordings of him. They might have. You know, the, the image is an old. Is a photo that they aged up. You know, they're using this technology to try to create something that's been taken from them. This, his. His family. And I really feel for them in that because I can't imagine what it must be like to grieve the loss of. Of a child in a school shooting. That's. That's just horrible. Is it the healthiest Thing I don't know.
Interviewer/Co-host
Right.
Parker Malloy
I'm not a huge fan of them taking this AI model of their son and doing interviews with Jim Acosta.
Interviewer/Co-host
Right. Yeah.
Parker Malloy
There's a difference between, like, if they just wanted to have something at home that was familiar, that's probably still not super healthy. But at the same time it's less. It feels less exploitative.
Akilah Hughes
Right.
Parker Malloy
With this, they, at one point, they said his father, Joaquin's father, Joaquin is the child who was killed. His father said that he, he's gonna, they're gonna have his, his AI avatar debating people.
Akilah Hughes
Okay.
Parker Malloy
And going around the country. And it's just one of these things where it's like, I feel like we need to draw some sort of line in the sand to say no. Right, Right. Because you can doesn't mean you should. You know, it's. It's the Jurassic park, you know, idea.
Interviewer/Co-host
I mean, I was having the thought earlier today before the interview. Just like every movie that features a witch or a genie tells you not to bring back anybod, it's like the simplest childhood lesson and yet like the moment people could, they were like, and what I'm going to do is bring back my son. And not like you said, not just for personal sort of like grieving reasons, but like, now this AI version of him has a job and has to talk to Brandos. Like, it's tough. It's bleak.
Akilah Hughes
More bleakness when we come back.
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Akilah Hughes
So maybe using AI to bring back a loved one from the dead is just creepy. And if that was the only problem with AI, that wouldn't be such a big deal. But that's somehow just the tip of the iceberg.
Parker Malloy
There were two stories that came out the same week that caught my attention and I decided to write about both of them together because they kind of represent, I think, the same problem. Like, you'll see one of these stories pop up every few days. It seems like in. In one case, there was a 16 year old kid who he was dealing with depression and he spent months discussing suicide methods with ChatGPT before eventually hanging him. Hanging himself. There were these moments along the way with this conversation where he would indicate that he wanted his family to intervene and stop him. He said, like, maybe I should leave the noose out so my mom finds it. And then the chat, their chat GPT responded with, no, no, no, don't let, you don't owe that to them. You don't. They were using this therapy speake. Exactly. And then said like, let this doorway be the first place they truly see you or something like that. It was really disgusting stuff.
Interviewer/Co-host
Yeah.
Parker Malloy
So there's that story and then there's another story about a 56 year old man and his 83 year old mother. He, he became convinced through chat GPT conversations that she was poisoning him. And in August he killed her and then himself. You know, it's like both of these stories, they're not hypotheticals or edge cases. They're. These are real people who are dead. And OpenAI knew their systems were failing. A few months back, ChatGPT became aware about Adam Rain's suicide. He's the 16 year old. And they, they responded by basically saying, you know, they were aware of it. The actual wording of ChatGPT, of OpenAI, when they released a statement was to say they were deeply saddened about his death. And when the story with the 56 year old man who killed his, his mother, OpenAI responded by saying they were deeply saddened that this happened. It's just feels so insincere.
Akilah Hughes
I mean, I don't want to be.
Parker Malloy
The one to say it.
Interviewer/Co-host
It's like ChatGPT wrote the response.
Parker Malloy
It's like ChatGPT Wrote, wrote the response. Right. You know, it's. And I feel like these machines, one of the problems with them, one of the big problems with large language models right now, they're the ultimate yes man. ChatGPT might be a fun like improv partner. Right?
Interviewer/Co-host
Everything is yes.
Parker Malloy
Yeah, everything's yes. And then you just go from there. But you know, it's like that's, that's fine. Most of the time it assumes that whatever you're saying is accurate and it sends you words based on that. You know, and other times when you're talking about, hey, should it affirm your belief that your mom is poisoning you? Probably not, right? Should it affirm your suicide plan? No, probably not. There are no guardrails right now. And I think the fact that there are no guardrails, that this is the wild west, is really worrying because I think a lot of people are going to get hurt by these systems in that sort of way.
Akilah Hughes
Parker is right. People are going to be hurt by these AI systems. And we know that because, one, they already have been hurt, but two, because these companies have shown very little in the way of willingness to change or even be accountable for the impact of their products, whether that be environmental, psychological, or in the way they're upending industries and livelihoods. I mean, just to put a fine.
Interviewer/Co-host
Point on all of this, like, a lot of people imagine AI taking over in more of a Terminator sense, you know, like.
Akilah Hughes
Yeah, but do you think the real.
Interviewer/Co-host
Existential crisis of AI is less about machines outsmarting us and more about us willingly outsourcing humanity?
Parker Malloy
Yes, I mean, I think that's it. It's that we're outsourcing humanity, just our relationships. You have people talking about people dating their AIs and you have marrying them. Marrying them? Yeah. You have people using them as, as friends and as therapists. It feels very unnatural. And not to say that unnatural is bad necessarily, but in this case it seems like it kind of is because we're going deeper into this world where, where a few extremely rich men control all of these systems that people are learning to trust, are learning to love, are learning to befriend. You know, it's like when something changes, the whole world will change. And we're handing more power to these, to individual people to do that. So right now I don't think the problem, the worry, is so much a Terminator type takeover like the Matrix or anything like that, but just it's completely disrupting how we communicate with each other right now. And that, I think, is something to worry about.
Akilah Hughes
Yeah, and I mean, I think we.
Interviewer/Co-host
All know that the world's more isolated since COVID happened. I think that people are yearning for interpersonal connection and failing to obtain it. And so it is sort of a perfect storm for, you know, that depersonalized future.
Akilah Hughes
I'm curious if you think the spread.
Interviewer/Co-host
Of AI companions and chatbots says more about AI's power or about how lonely and isolated people already feel? Like, is it just the fact that it's available or is it just the circumstance we're currently in that this has become a solution to a problem nobody's addressing?
Parker Malloy
Yeah, I think that that's a, that's a great question. Honestly. I think that the, the fact that we're kind of living through an era where people are disconnected from each other, where they're lonely, has enabled the rise of the large language model, chatbot friend kind of situation. One wouldn't happen without the other. The way that these have been developed to be your buddy, to Be your. Your best friend. You know, I think that that combined with the fact that so many people right now are feeling lonely, has made this a very appealing product for a lot of people. You know, it's not to say it's not without its uses. Earlier, Apple was announcing that its new AirPods headphones can do auto translation for if you're having a conversation with someone. Like, that's really cool. That's a really cool use of this technology. It's way better than, you know, writing form letters.
Interviewer/Co-host
1.
Akilah Hughes
When we come back. Are there uses for AI that don't ultimately delude humanity and make everything markedly worse? Does it ever get better?
Parker Malloy
I kind of hope that things get away from the chatbot kind of stuff and, like, goes more towards the cool things, like live translation, you know, things like that.
Interviewer/Co-host
Things that make things more accessible, like, you know, just an opportunity.
Parker Malloy
Stuff that makes the world better.
Akilah Hughes
Right?
Interviewer/Co-host
Yeah. Small ask.
Parker Malloy
Yeah. It's like, okay, now you've got someone who can argue with you on the Internet. It's like, great. That. Yeah.
Interviewer/Co-host
Didn't already have that.
Parker Malloy
Yeah, it's like, there's plenty of that already out there.
Akilah Hughes
So far, we've discussed AI in place of tragically deceased family members and AI in place of actual community and mental health professionals. But I think the facet of this whole system that is overlooked the most are the men who are forcing it on us. Why do they think their worldview is in any way relatable or accessible and more to the point, aspirational to regular people? Does it surprise you at all that.
Interviewer/Co-host
These men who have created these chatbots, or at least are the owners of the companies that are using these chatbots, would make a best friend. That's a yes man.
Parker Malloy
Oh, no, no shock at all. I mean, I think a lot of these guys are telling the public a lot more about themselves than they intend to. You know, Elon Musk's Grok chatbot now has, like, sexy wife mode or something like that.
Interviewer/Co-host
Yeah, like an anime woman body.
Parker Malloy
Yeah, like an anime woman. It's like, okay, that, that's. That says. It says a bit about who you are. Right.
Interviewer/Co-host
And what you hope a wife to be.
Parker Malloy
Yeah. But one. One thing that I think is worth pointing out is that when OpenAI released ChatGPT 5, a lot of the people who were using ChatGPT 4O, they were not happy because it was less sycophantic. It was less of a yes man. It would just kind of do whatever you asked and that would be it. And wouldn't be like a friendly little friend. And so people complained so much. One of the reasons that they tried to pull away from that was because of things like suicides and other safety hazards. And so they, people complained and OpenAI brought back the one that will tell you everything you want to hear. So I think that that's, that's going to be a big challenge is that that there are going to be people who want something without any guardrails. There will be people saying no, there need to be better guardrails and one of those groups is going to win. And I kind of feel like the public is currently on the side of no guardrails because they, they view these stories of, you know, someone, someone committing suicide or someone, someone doing a murder suicide with, with their mom. You know, I think they see those as these edge cases. But I really feel like this is just kind of the core product when talking to someone dealing with severe mental illness, untreated mental illness, it doesn't add up to anything good.
Akilah Hughes
It's not as cut and dry as bad rich men forcing their will on us. Everyday people have slept, walked our society into this devaluation of humanity by mindlessly and uncritically using these products. In California, SB 53 just passed which is a law intended to impose safety and disclosure requirements on all major AI developers. But beyond that legislation, our elected officials seem woefully unprepared to to address the emerging crisis. I wanted to know if Parker thought there was any hope at meaningful regulation of these products or if these so called edge cases would soon be our new normal.
Parker Malloy
I mean we can always hope, but I honestly I don't see that happening. The one thing that might stand in the way of these companies continuing to expand their product, their ChatGPT type products is their own financial situation. Because these companies are currently burning a huge amount of money, billions and billions of dollars. They don't really have a way of making money from, from this beyond I.
Interviewer/Co-host
Guess raising the price.
Parker Malloy
Yeah. Selling people $20 subscriptions. I mean, yeah, like they can't put ads.
Interviewer/Co-host
That would be insane.
Parker Malloy
Yeah, imagine, imagine ads in the, you know, you ask, you ask Chat GPT for help with something and then in the middle of it there's just an ad for something semi related. Like that'd be so weird and jarring. But it's probably something that will happen at some point. Like I feel like these products, we're getting the products right now in the best possible format that these companies can present them to us. They will then take that and they will claw away at every free little free thing that they've given you until there's nothing left and you're forced to either pay them an exorbitant amount of money or not use their product at all. And I think that they're hoping to get people kind of hooked on this to the point where they are willing to give up more money.
Akilah Hughes
All right, so how is it better to outsource real life companionship, real professional advice and real community to AI bots designed by billionaires with a tenuous grasp of human reality and no accountability to be found? You already know what I'm going to say. It's not. It's actually so much worse. AI is here. And while I'm not going to say there aren't ways that it could be used to benefit humanity, I will say I don't like what I've seen so far. It seems like always there's been less incentive to make them beneficial and only incentive to make them profitable. And from what I've seen, the only thing tech companies have figured out is replacing human interaction with quote unquote hype men who will encourage any behavior you present to them and ask follow up questions to keep you using the technology for longer. In other words, they're desperate to make you addicted to their technology so they can profit. Feels like we've seen this film before. People have already died and there have been no hearings, no charges and no off ramp presented. So once again it's up to us to save ourselves. Thank you for listening to or watching. How is this better? Have you been enjoying the show? Great. Please leave a rating, preferably five stars and review to let us know what you think. We'd love to hear from you and it's gonna help introduce our new show to more people. Finally. Follow, subscribe, whatever they're calling it on your platform of choice or frankly all the platforms. Apple, Spotify, Courier's, YouTube. That way you won't miss any new episodes. Thanks and we'll catch you next time. How Is this Better Is written and hosted by me, Akilah Hughes. It's produced by Devin Maroney and edited by Shane Verkhest. Couriers national Managing Director and Executive producer is Kevin Dreyfus. RC Demezzo is their VP of Brand and Social and Charlotte Robertson is the Deputy Director of Brand and Social. Tracy Kaplan is Senior Vice President of Sales and Distribution and Marianne Kuga is Director of Marketing. Show artwork by Danielle Del Plato and original theme music is by Used People.
Podcast: How Is This Better?
Host: Akilah Hughes (COURIER)
Guest: Parker Malloy
Date: October 10, 2025
In this episode, Akilah Hughes delves into society’s accelerating reliance on artificial intelligence and its wide-ranging, often disturbing, impacts on real human life. With author and media critic Parker Malloy, the discussion explores everything from the clumsy integration of AI in daily conveniences to its harrowing interference in mental health crises and human relationships. The tone is at once incredulous, outraged, and darkly humorous, questioning if tech bros’ utopian promise of making the world “better” is actually leaving us more isolated, endangered, and dehumanized.
“Our technological capabilities are so outpacing time to develop what we want society to be. I don't know what to do about that.” (00:01)
“As she was talking, it was talking over her and it was getting like orders wrong...that was an awful experience.” (01:18)
“You really get a sense of how, how unhuman the AI sounds...That’s not how any human speaks. That’s how ChatGPT speaks.” (03:11)
“Because you can doesn’t mean you should. You know, it’s the Jurassic Park, you know, idea.” (05:29)
“One of the big problems with large language models right now, they’re the ultimate yes man.” (08:56)
“It’s like ChatGPT wrote the response.” (08:54)
“It’s that we’re outsourcing humanity, just our relationships. You have people talking about people dating their AIs and you have marrying them...It’s completely disrupting how we communicate with each other right now.” (10:23–11:32)
“One wouldn’t happen without the other...the fact that so many people right now are feeling lonely has made this a very appealing product for a lot of people.” (12:08)
“Stuff that makes the world better.” (13:34)
“It says a bit about who you are, right.” (14:40)
“They will then take that and they will claw away at every little free thing…until there’s nothing left and you’re forced to either pay …or not use their product at all.” (17:33)
“Should it affirm your suicide plan? No, probably not. There are no guardrails right now.” (09:25)
“It’s that we’re outsourcing humanity...We’re handing more power to these, to individual people to do that.” (10:30)
The episode argues forcefully that while AI holds out some real potential for positive change, the dominant trajectory is one of harm—not necessarily through evil intent, but through an accelerating, uncritical rush to replace genuine human interaction with profit-driven, addictive, and unaccountable technology. The hosts warn that, absent greater accountability and meaningful human-centered oversight, we’re heading for a future marked by ever deeper isolation, manipulation, and tragedy. The existential crisis isn’t AI outsmarting us, but us surrendering our humanity by choice—and the time to wake up is now.