Podcast
HR Scoop
Hosted by WebMD Health Services · EN
Exclusively from WebMD Health Services, the HR Scoop Podcast explores the evolving world of unique employee benefits and the challenges of managing unique employee populations. Featuring interviews with other HR Leaders and hosted by WebMD’s Head of People, Andrea Herron, the HR Scoop is a cleverly casual experience that should be on the playlist of any HR professional.
13episodes
Episodes
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Dr. Omar Manejwala from Dario | Supporting Behavior Change Between Visits to Improve Health Outcomes
1w ago00:41:57Tap to summarizeChristine welcomes Dr. Omar Manejwala, Chief Medical Officer at Dario and a leading expert in behavior change, to explore why supporting health between clinical visits may be one of the most overlooked drivers of long-term outcomes. Drawing from psychiatry, addiction medicine, and chronic disease management, Dr. Manejwala explains how the greatest risks—and greatest opportunities—often exist outside the doctor’s office, in the everyday moments where habits are formed or disrupted.From “care without proximity” and digital behavior support to the pitfalls of engagement theater in digital health, this conversation highlights why access alone is not enough; and why employers need to think differently about how health support is delivered.As chronic conditions are largely managed in the moments between visits, but often without support, organizations may have a greater role to play than they realize.“If you’re not managing what happens between visits, you’re not managing the cost of care.”This conversation covers:How behavior changes happen outside the clinical encounter, and why daily support, personalization, and habit formation are essential to improving outcomes.What employers should understand about GLP-1s, discontinuation support, and why medication alone may not sustain long-term outcomes without behavioral support. Why mental health and physical health cannot be treated as separate issues and how integrated, whole-person support may outperform fragmented benefit models.
Transcribe →Dr. Jennifer Lincoln, OBGYN & Author | Building Workplaces That Truly Support Women’s Health
3w ago00:45:27Tap to summarizeHow can organizations truly support women’s health in the workplace, not just in policy, but in practice?Christine welcomes Dr. Jennifer Lincoln, board-certified OB-GYN, author, and social media educator, to unpack the realities of reproductive health, pregnancy, postpartum, and misinformation in today’s workplace. From breaking taboos to building policies that actually work, this episode explores what it really means to create a culture of care.From maternal health risks to lactation policies that go beyond “just having a room,” this conversation dives into how employers can move from performative benefits to meaningful support.“If you treat them right, they will stick around.”This conversation covers:Why pregnancy and postpartum require individualized, flexible supportWhat leaders can do to normalize conversations around women’s healthHow benefits and policies can fall short—and how to fix themWhy boundaries and well-being matter for long-term sustainabilityIf organizations want engagement, trust, and retention, supporting reproductive and maternal health isn’t optional. It’s foundational.
Transcribe →Dave Jacobs from Homethrive | Supporting Working Caregivers to Strengthen Workforce Well Being
Jul 1300:41:47Tap to summarizeDave Jacobs from HomeThrive | Supporting Working Caregivers to Strengthen Workforce Well BeingHow can employers better support the millions of employees balancing work with caregiving responsibilities—and why does it matter for business outcomes?Christine welcomes Dave Jacobs, Co-Founder and Co-CEO of HomeThrive, to explore the growing impact of caregiving on today’s workforce. Drawing from both personal experience and years in healthcare leadership, Dave breaks down why caregiving is no longer a fringe issue, but a core workplace challenge affecting productivity, engagement and employee well-being. From navigating complex healthcare systems to managing the emotional and logistical burden of supporting loved ones, this episode unpacks what caregivers truly need from their employers.With more employees quietly juggling work alongside unpaid caregiving responsibilities, organizations that provide meaningful support can strengthen retention, resilience and performance across their workforce.“Caregiving isn’t something employees leave at home when they come to work.”This conversation covers:Why caregiving has become a major workforce and business challengeThe hidden stress and productivity impacts caregivers experience at workHow navigation and support services help families manage complex care needsWhy employer-supported caregiving benefits can improve retention, engagement and overall well-being
Transcribe →Mike Lamm from RethinkFirst | Building Neuro-Inclusive Cultures That Unlock Potential
Dec 1500:43:58Tap to summarizeHow can HR build truly inclusive cultures for neurodiverse talent—beyond basic accommodations? Christine welcomes Mike Lamm, Chief People Officer at RethinkFirst, to unpack practical ways organizations can support neurodivergent employees and the caregivers who stand beside them. From structured hiring to manager playbooks and on-demand behavioral support, Mike shows how neuro-affirming practices lift performance, retention, and wellbeing.“It’s not about accommodating—it's about investing to unlock everyone’s potential.”This conversation covers:What neurodiversity means (origin, scope) and why ~20% of today’s workforce is directly affectedConcrete hiring tactics: skills-based assessments, predictable interview steps, clear expectationsManager playbooks: direct, observable feedback; aligning communication and workA forward vision: connecting neurodiversity training + personalized support to measurable business outcomes
Transcribe →Brianne Flaherty from LifeSpeak | Supporting Women Through Hormonal Transitions at Work
Dec 100:47:59Tap to summarizeHow can employers support women through hormonal transitions without losing top talent? Christine welcomes Brianne Flaherty, Health Coach at LifeSpeak, to spotlight the mental-health side of perimenopause, menopause, and postpartum—and how stigma, silence, and burnout push women out at the peak of their careers. From manager training to peer networks and flexible policies, this episode turns awareness into action.“When we separate who we are from the symptoms we’re experiencing, we create space to ask: what do I need—and how can work support it?”This conversation covers:The hidden mental load of hormonal shifts and why women often overcompensate until they crashThe real cost of doing nothing and how leadership, training, and flexibility change outcomesA holistic approach that normalizes women’s health as a core element of workplace wellbeing
Transcribe →Kristen Sharkey from Emboldify | Using Improv to Build Resilient and Authentic Leaders
Nov 1700:38:30Tap to summarizeChristine Muldoon speaks with executive coach Kristen Sharkey, founder of Emboldify, about how improv techniques can reshape leadership development and team culture. From embracing failure to cultivating presence, Kristen shares how applying principles from improv theater helps leaders build trust, psychological safety, and resilience—especially in high-pressure environments."Perfectionism is exhausting. But when leaders model adaptability and authenticity, teams start to thrive."This episode covers:How improv training helps leaders become more self-aware and presentWays to reduce burnout and build trust through emotional intelligenceSmall, low-stakes team exercises to foster connection and flexibility
Transcribe →Gemma Wenstrom from Kaia Health | Reducing MSK Costs with Digital, Human-Centered Care
Nov 300:44:15Tap to summarizeHow can employers rein in rising Musculoskeletal Pain (MSK) costs while giving people faster, easier relief? Christine welcomes Gemma Wenstrom, COO at Kaia Health, to unpack why musculoskeletal pain drives outsized spend—and how digital, multimodal care (motion tracking, education, coaching) empowers employees to self-manage earlier, avoid unnecessary surgery, and sustain results.“For most people, the unlock isn’t a waiting room—it’s small, consistent habits that meet you where you are.”This conversation covers:Why MSK is so expensive and the 80/20 cost dynamicHow Kaia’s “Motion Coach” adapts therapy to each user, plus education, relaxation, and ergonomic toolsHuman support that sticks: integrated coaching, nudges, and employee routines
Transcribe →April Haberman from MiDOViA | Bringing Menopause Into the Workplace Well-Being Conversation
Oct 2000:52:53Tap to summarizeChristine Muldoon sits down with April Haberman, CEO and Co-Founder of MiDOViA, to discuss why menopause must be part of every workplace wellbeing strategy. From tackling stigma to building inclusive policies and sustainable culture change, this conversation reframes how HR can better support women through all life stages—not just the childbearing years."Workplaces have made space for pregnancy and mental health. It's time menopause gets the same support."This episode covers:What it really means to be a menopause-friendly workplaceWhy holistic women's health must include every life stageHow organizations can normalize the conversation and retain top talent
Transcribe →Matt Burns from Atlas Copilot | Harnessing AI in HR Without Losing the Human Touch
Oct 600:34:08Tap to summarizeHow can HR truly harness AI without losing the human touch? Christine welcomes Matt Burns, Co-Founder of Atlas Copilot, to break down how AI is transforming HR from the trenches—not the ivory tower. From eliminating administrative burden to empowering people leaders with smarter tools, this episode dives deep into practical, people-first innovation."AI is here. It's fast. But if we use it right, it actually brings us closer to people, not farther."This conversation covers:How generative AI is solving the HR admin overloadWays leaders can use AI to coach better and connect deeperWhat HR can learn from global best practices
Transcribe →Dorie Clark from Harvard Business Review | Insights on Strategy, Communication, and Culture
Apr 21, 202500:35:07Tap to summarizeIn this episode of the HR Scoop, Andrea interviews Dorie Clark, a top business thinker and communication coach, known for her work as a keynote speaker and bestselling author of The Long Game, Reinventing You, and Stand Out. Dorie shares her insights on effective communication in organizations, the significance of being strategic employee recognition, and the importance of career lattices over traditional career ladders. suggesting that HR leaders focus on key priorities and think creatively about how to reach their teams. Tune in to hear how employees can reinvent themselves and the importance of HR leaders cultivating a culture where employees feel seen, heard, and valued.
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