What if your mind isn’t a warehouse of beliefs, but a live improvisation happening moment to moment?

In this episode of Humanity at Scale, host Bruce Temkin speaks with Nick Chater, Professor of Behavioral Science at Warwick Business School, about why human preferences are constructed on the fly, and what that means for leadership. Drawing on ideas from The Mind Is Flat, Chater challenges fixed models of motivation, engagement, and culture. The conversation reframes leadership as direction-setting rather than belief-installation, explains why surveys reveal context, not truth, and shows how shared norms outperform rigid rules. A sharp, liberating rethink of how humans and organizations actually work.

Here are some of the topics that Bruce and Nick explore:

How to stop treating preferences as fixed and start recognizing them as constructed in the moment
Why engagement surveys and values assessments reveal only surface-level signals
The director-not-dictator leadership model
How to use small, contextual leadership moments to embed direction into real decisions
Why do merger failures and cultural clashes stem from conflicting unspoken norms
The competitive advantage of human flexibility: why humans will remain essential in organizations

Nick Chater is a Professor of Behavioral Science at Warwick Business School and a leading authority on human decision-making and rationality. With a background spanning psychology, philosophy, and behavioral economics, Nick challenges conventional assumptions about how the human mind works. He is the author of *The Mind is Flat*, which dismantles the myth of deep, stable beliefs and preferences, and co-author of *The Language Game* (with Morten Christiansen) on how humans improvise language and social conventions. His research on choice blindness, preference reversals, and collective decision-making has transformed how we understand cognition, culture, and organizational behavior.

Episode Resources:

Nick Chater at Warwick Business School
Warwick Business School Website
Bruce Temkin on LinkedIn
Humanity at Scale on Apple Podcasts
Humanity at Scale on Spotify
Humanity at Scale on YouTube

Humanity At Scale: Redefining Leadership is handcrafted by our friends over at: fame.so