What does it really take to scale an MSP without burning out?

In this high-energy conversation, Joey Pinz sits down with Jason Kemsley of Uptime Global live from IT Expo in Fort Lauderdale to unpack growth, health, vendor trust, and what it means to truly partner with MSPs.

Jason shares how Uptime helps MSPs reclaim their most valuable asset—time—through white-labeled helpdesk, NOC services, and global staffing across five countries. But this episode goes deeper than outsourcing.

They explore imposter syndrome, the reality behind conference glamour, why “being the good guy” doesn’t always win in business, and how personal standards shape professional results.

Jason opens up about health, eliminating alcohol, flying planes, playing padel, and the internal standards required to compete at the highest level.

🔑 Top 3 Highlights:

🛡️ Why MSPs MUST ask vendors tougher security and long-term strategy questions
🌍 The untapped opportunity in South African engineering talent
⏱️ How operational support gives business owners back the time to grow

If you're an MSP owner navigating security, staffing shortages, and growth pressure—this episode is a must.

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Join us for enlightening discussions that spark growth and exploration.

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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