Somewhere between the feedback, the frustration, and the fifth Slack ping, most leaders stop being intentional.

EPISODE SUMMARY

In this episode of the Joyosity™ Podcast, Jenn Whitmer is back with Michael Whitmer for part two of this ICYMI conversation, pulling together the most practical leadership lessons from the Joyosity in Practice series. This one is all about the “now what?”—how leaders stay human in the everyday moments that quietly shape trust, culture, and performance. Together, Jenn and Michael talk through what it looks like to practice joy in real time: tracking what’s working, listening better, lowering the pressure of perfection, giving feedback that actually helps, and using small pauses to lead with more intention.

Here’s What’s in the Episode:

[05:50] Why joy is not fluffy or extra—and the 3 signals that tell you it’s actually present.
[07:19] How a “smile file” or glimmer list can help you notice progress, impact, and meaning.
[11:34] Why leaders need qualitative measures too—not just metrics and KPIs.
[14:27] Why listening is not just a soft skill, but part of your technical leadership skill.
[17:01] How leadership is usually shaped in small moments, not big dramatic ones.
[19:52] Why calling something an experiment can reduce pressure and improve learning.
[21:48] How “minimum viable magic” helps you move forward without waiting for perfection.
[24:12] Why the feedback sandwich is terrible and what to do instead.
[29:05] How to pause before reacting—and use “four corner calm breathing” to stay in charge of your emotions.

Jenn and Michael make the case that leadership does not rise or fall in big public moments nearly as much as it does in small private ones. The real work happens in the pause before you reply, the way you frame feedback, the questions you ask when something is unclear, and whether you choose curiosity instead of control. Joyosity is not about pretending things are fine. It is about building the kind of rooted, resilient leadership that helps people feel connected, effective, and human.

Key Takeaway

The leaders who stay human under pressure are not waiting for perfect conditions—they are practicing small, intentional choices that create trust, clarity, and joy in real time. About the Guest: Michael Whitmer Michael Whitmer works at the intersection of leadership, team culture, brand elevation, crisis communications, and values-based marketing. He serves as Vice President at Look East, a values-based communication agency. He develops integrated marketing communications strategies that strengthen trust and deliver measurable results. With more than 20 years of experience in food and agribusiness, he brings leadership, strategic thinking and ingenuity to every project. He brings a thoughtful lens to belonging, trust, and purposeful leadership. Connect with Michael on LinkedIn at linkedin.com/in/michaelawhitmer/ About the Host: Jenn Whitmer Jenn is an international keynote speaker, leadership consultant, and the founder of Joyosity™, helping leaders create positive, profitable cultures through connection, curiosity, and joy. With a background in communication, conflict resolution, and team dynamics, Jenn helps leaders and organizations navigate complex people challenges, reduce burnout, and build flourishing workplaces. Her insights have resonated with audiences worldwide, blending real-world leadership expertise, engaging storytelling, and a dash of humor to make the hard stuff easier. Whether on stage, in workshops, or with coaching clients, Jenn equips leaders with the tools they need to solve conflict, cultivate communication, and lead with purpose. Her book Joyosity and the Joyosity Works Playbooks offer leaders a fresh approach to joy at work that builds real results. jennwhitmer.com Jenn's Social

Resources & Links:

The Joyosity In Practice series: Ep 124 Joy as Resistance: How Leaders Stay Human When Pressure Is High with Jenn Whitmer Ep 125 Staying Human When the Stakes Are High: When Good Becomes Radical with Heather A. Campbell Ep 126 When Resistance is a Timing Signal with Ipek Gray Ep 127 Creativity Isn’t a Luxury Skill—It’s a Leadership Requirement with Melissa Dinwiddie Ep 128 Balancing Strategy and Fire Drills: A Playbook for Senior Leaders with Harry Cook IV Ep 129 Managing People Is the Hard Part with Karen Ansen Ep 130 Why Collaboration Breaks Down and How Leaders Can Fix It with Catherine Casalino Ep 131 Staying Calm When the World Is on Fire: Leadership, Emotions, and Real Control with Ken Miller Ep 132 Stop Chasing Noise. How to Lead with Clarity with Rohit Bhargava Ep 133 Joyosity in Practice: ICYMI pt. 2 with Michael Whitmer Ep 134 Joyosity in Practice: ICYMI pt 2 with Michael Whitmer Michael's resource for you: Lights, Camera...Nail It! 5 Keys to Mastering Your Public Presence No matter where you show up as a spokesperson—media interview, keynote, panel discussion, public testimony, podcast, or just your weekly 1:1—you have something valuable to say. The way you share your expertise impacts your reputation and that of your organization, and determines how messages are received by your audiences. Get your copy here. Get Joyosity and the Joyosity Works Playbook

Joyosity: How to Cultivate Intense Happiness in Work & Life (Even If Things Are What They Are) Joy isn’t extra. Joy is how you thrive.

This book gives leaders the tools to turn exhaustion into resilience and build cultures where work is a joy, people are whole, and organizations flourish.

Joyosity Works Playbook: Practical Plays and Strategies for Joy at Work and Beyond is the official companion workbook to Joyosity to help you practice joy every day.
Find direct links to purchase at your favorite booksellers at https://jennwhitmer.com/books.

Free 99:

Joyosity Explorer Map → This map will guide you to understanding the deeper purpose and story you tell yourself about your work. Joy is linked to purpose and productivity increases by 20% or more when you directly link your purpose to your work.

Ready to Make a Plan:

Joyosity™ Jumpstart → Get crystal clear on what you want, what’s in the way, and how to move forward with traction.

Starting the Journey:

Enneagram Navigator → Stop guessing your type. In this 1:1 session, get clarity on your motivations and blind spots.

Ready to Dive In:

Joyosity™ Intensive → A one-day transformative experience to realign with your values and build a practical plan for joyful leadership.

A Party for More:

Bring Jenn & the Joy to Speak → Bring the spark (not just the spark notes!) to your whole team with contagious joy, practical tools, and plenty of laughter.

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