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A
Welcome back, friends. This is the Juice Box Podcast. Well, this is new for me. I have never, in 12 years and over 1800 episodes, making this podcast recorded anywhere but here at this desk on this microphone. But recently, at the ADA conference, the scientific sessions, I had the pleasure of interviewing Eric Benjamin, who is the executive vice president and chief operating officer at Omnipod. Eric and I talked about enhancements to Omnipod 5 and some things that they're thinking about for Omnipod 6, and a few other little items I think you'll find an interesting conversation. It was a new thing for me, not just not recording here, but as I sat down at Omnipod's booth. They have a beautiful setup where they make other podcasts and audio content and video content for themselves. I sat down and realized that I never had a camera pointed at me when I made a podcast once in my life. I've never done it in front of other people. And I have never actually sat across from the person live who I've interviewed, except for a couple of conversations that I've had with my daughter, which I don't think counts. I'll tell you a little more in just a second. Nothing you hear on the Juice Box Podcast should be considered medical. Oh, I haven't done this in a while. Live. Hold on. Nothing you hear on the Juice Box Podcast should be considered advice, medical or otherwise. Always consult your physician before making any changes to your healthcare plan. Can't believe I forgot that. I'm going to get you to Eric right away. I just wanted to let you know that being at ADA was really a terrific experience. I met a lot of people, many of whom are going to become future guests on the podcast. I really think it's going to enrich the show and its content. Met some people from the DIY community who are going to come on.
B
I actually just got an email from
A
one of them today. I'm going to get that set up. I met a lady who's writing a book and she wanted to interview me for it because of how much the podcast has helped her. So she's going to come on and interview me here where you can hear it. I hope that's interesting. Had a great time, like I said, and I sat most of my time at ADA at the Sugar Pixel booth with John, the owner, and his family. Just wonderful. If you don't know what Sugar Pixel is, check out customtypeone.com juicebox. Just a great little device. And John's doing a lot of fun things for people with diabetes. He and I will actually be at ADCEs and friends for Life Together. So if you're going to be at any of those events, please come out and say hi. We'd love to meet you. And now, without any further ado, which I hate when people say on podcasts, but here I am saying it. This is Eric Benjamin.
B
Welcome to the Juice Box podcast. Could you please introduce yourself and let everybody know who you are and why we're here today?
C
Hey, Scott. I'm thrilled to be here on the Juice podcast. I think I mentioned when we were standing aside that you're a celebrity in Diabetes Circle. So it's my privilege to be here with you on the show floor here at ADA at the Omnipod booth. My name is Eric Benjamin, chief operating officer for Insula Corporation, and excited to talk to you about what's going on.
B
That's awesome. Can I learn a little bit about you before we jump into everything?
C
Would love it.
B
How do you end up with this job?
C
I came to Insulet about 11 years ago, and I had worked with some people once upon a time at a company called Guidant, making coronary stents and catheters. And some of them had found their way to insulate in 2014, and they knew me and they said, hey, Eric, you should come join us. And I came and I fell in love. I fell in love with our mission to improve the lives of people with diabetes around the world. The culture and incredible people who are driven to build a remarkable business while we improve the lives of millions of people. And those two things are still true. And we have a huge job to deliver the innovation and impact that inspires all of us.
B
Back then, before you came, what do you think your core skill was that was gonna be valuable here? Did it end up being that? And what have you figured out since then?
C
I'm not sure I have a core skill.
B
Okay.
C
I'm. My, my. I've always found myself, you know, as the person that challenges are handed to. Scott and I spent my first 10 years orbiting manufacturing quality and R and D, and I came to Insulet, actually to sell licensing deals for our technology to pharma companies. We have some partnerships with pharma companies to supply custom versions of our device to deliver other medications. Sure. And came to do that and ended up finding my way, applying some of my learned skills, you know, leading the team to develop our products, bring them to market around the world, and it's been an amazing 11 years.
B
That's interesting, I'll tell you that. My mom had a battle with cancer. And one of the moments that I think she actually enjoyed doing that was telling my daughter like, look, I have your pump on. And because she was having, she was getting medication delivered through a pod through
C
the new Lasta on Pro device.
B
Yeah, that's exactly right. It was like, honestly, I don't know that my mom ever really understood my daughter's diabetes completely, but they had a moment together where she's like, she got on the phone, she's like, hey, wait, can I, can I video chat with Arden? I want to show her something. So anyway, it's an amazing moment and
C
it's amazing what people connect with about fully appreciating life with diabetes. Sure.
B
No, it really is. So you get here, you're the, how do you end up in the job you're in now that you put up, you put out enough fires. They were like, hey, this guy really knows what he's doing or what happens.
C
Yeah, it's not so much fires, Scott. It's just, you know, we're, we're a company that in order to grow 20% a year for the last 10 years, we're on our way to doing it for year 11. There's just a lot of new challenges in the organization. And so in some of my early years with Insulet, when I was done selling licensing deals to pharma companies, I stood up our external supply chain and helped build the reliability and quality that we now rely on in order to get high quality components into all of our factories around the world. And then took responsibility for our R and D team starting in 2018 and have grown from there.
B
Oh, that's an interesting job, isn't it? So you know what's. So when at the end of this, I can ask you what's coming with Omnipod 6 and you actually know.
C
I do know at this point. I think most, a lot of people know, Scott, but I have the pleasure of working with the people who do the remarkable work that makes products like Omnipod 6 a reality.
B
I'm going to ask you questions later and maybe we can get some details for people. So what do you see as the goal of being at ADA for Omnipod this year? What's your messaging, Scott?
C
The thing that is so amazing about being at ADA this year is the amount of data, clinical data, coming out to support so much innovation. Earlier this week, we launched some algorithm updates for Omnipod 5. And over the weekend we're going to be showing the first clinical data of how those algorithm updates are helping People achieve better outcomes and stay in time and range more. Tomorrow at the show, we released data on Omnipod 6, which is anchored by a new algorithm designed to give people even better glycemic control with less effort to get good outcomes. And we also released some data on the feasibility studies that we're working as we push towards a truly disruptive, fully closed loop product for type 2 diabetes. And we released that data earlier today, too.
B
Awesome.
C
So it's been just a show of inspiring clinical evidence, paving the way to meaningful innovation for people with diabetes.
B
Can we pick through it a little bit, please? Okay, so Omnipod 5. Now, I know that there's now a target of 100 because I was lucky enough to be involved in an ad where we all stood around on a set all day yelling, 100. So I know that's one. What are you seeing by lowering that target? What do you think is the value for people wearing the pod?
C
The A hundred target is a. Is a big impact for folks. We actually, we showed data at ada, excuse me, attd, a couple of months ago that first, only about half of customers use the lowest target. So we're actually out educating people that there are lower targets available in Omnipod 5 that are options to get tighter glycemic control. I can see your surprise.
B
Well, no, you stunned me because. And sometimes I think I'm in a bubble. I think the people listening to this podcast are incredibly motivated to do well for themselves. I don't know that I know one person not using the lowest target on Omnipod 5, but tell me the number again. How many people don't?
C
It's about half are not using the lowest target. And I would bet that even among your very engaged listening community, specifically, I bet there are parents of kids who are not using the lowest target. Okay, so they're. You know, what we see is that parents of children choose to use higher targets for a variety of reasons, often fear of hypoglycemia. And then, you know, adults who are in care settings where they may be getting a little less attention on how to adjust Omnipod 5 to get the best clinical outcomes. A lot of them are still using higher targets too, and they could get a pretty significant benefit. We started down this road because you asked, what's the benefit from 100? And we showed at ATDD it can be as much as five points of time and range of moving from 120 to down to 100. So it's a big change for folks that can be available.
B
I Have to tell you two things. First of all, I. My brain works in such a funny way. When you just said, well, we started with your question, I thought, oh, did I ask that? And now I realize that was 45 seconds ago, which is, I guess, how my conversations end up going the way they do usually. But tell me how you're going to educate people to, to use that lower target like, and I mean, does it go through the clinicians? Right, because you don't have a lot of contact with the patients directly so. Or do you not do it? You just hope that the community.
C
Oh, no, we definitely do it. We have a few levers. Before we started, you and I were having a chat about what's the value of companies like us being here at ada. And actually this is one of the vehicles that we rely on in order to get attention of clinicians and help them connect with the fact that, hey, you may have a lot of patients who are not at the lowest setting and if you want titerglycemic control, have a look at the settings that they're using when they come into your office. So moments like this are part one. The second thing is, you know, our field teams that are out supporting clinicians in the market all the time are going to be having conversations with providers to make sure that they know that the 100 target is available and that they have an option now to give people even tighter glycemic control. And so that's a big part of what they'll be doing over the next few weeks and months as we pull through the launch. Additionally, there's two other levers. You know, we, we do have direct contact with our customers and so we have the opportunity to make them aware of the fact that this lower target is now available and we'll pull that leverage. And we've actually, we're just announcing and launching the full market release of Omnipod Discover, our data platform, which actually has weekly insights in it for people with diabetes. And that also gives them some nudges and some ideas that maybe, maybe they want to explore a lower target to get tighter glycemic control.
B
That website's coming soon.
C
Yeah, it's rolling out clinician team by clinician team. So as, as an office sort of ops in, then our team gets them set up and then people with diabetes who are cared for by the office can then get access to the part of it that faces people with diabetes and that provides weekly insights directly to them on their care with support when they've done well, celebration when they've done well and some ideas for how they might take better care of themselves.
B
So based on your experience, what do you think stops a clinician from either getting the information themselves or sharing it? Like if you put yourself in. Because I really have trouble with it. I don't, I can't wrap my head around when, for example, someone says to me, oh, I tried to get X pump, but my doctor said they don't know how to use it. And my follow up question is, could you not take an hour and figure it out and then help them? But like when I talk to doctors and bring it up, they'll say, we don't, I don't have time for that. And so is there, is there a lever in there to be thrown that would be valuable for everyone? Or, I mean, what do you see from your perspective?
C
We see the reality that you're describing, which is, you know, we have huge empathy, respect and gratitude for the work that HCPs who care for people with diabetes, you know, for the care that they put in. They are incredibly busy people. And, and I actually, I have high empathy for the fact that they don't hear our messages the first time. You know, I'm, I'm out in the field a lot with our team and, you know, it's a common theme, actually, that, you know, rep will say to me, eric, I swear, I've told them that five times. But they heard it for some reason in this conversation. And part of it is just about creating a moment where somebody can slow down enough to absorb new information. And if you're a healthcare provider charged with caring and delivering clinical care for the patients that you're responsible for, I think it's natural that they want to understand the technology. Well, what that means for us, Scott, is two things. The first is we dramatically simplify the technology. And so we work very hard during design so that there are as few inputs for healthcare providers to put into the system and to manage sort of as they're caring for patients. And second, you know, our teams out in the field are working hard to make sure that healthcare providers have the support that they need so that when somebody does want Omnipod, if that's the, the, if that's the answer back, our team's there to say, hey, we'd love to have a conversation with you to help get this patient who really wants Omnipod. We can help you through that and help you support that patient and having a great experience. Yeah.
B
So my perspective here on that is, I feel like what it is you're doing so making the target lower at 100. But there's also other enhancements to the algorithm right now that I want to know about. But you're doing that because it's your overall feeling that the less somebody has to touch it or understand it, the better off they'll be, because maybe they weren't going to. To begin with, or maybe the doctor wouldn't. Like, are you trying to just take the. I mean, I'm sure you have a tagline around this that I'm supposed to know, but, like. Like, you're trying to take the. The. The work out of it so they can have an outcome that's great. But then there are people who are lever pullers and knob turners who are probably irritated that they can't make more adjustments to it. So then if I'm putting myself in your position, my expectation is, is you're trying to get to the point where the knob turners are happy and the people who would never learn are gonna be healthier. Is that the goal?
C
Yeah, you got it.
B
Yeah.
C
When. When we. If we just take a big step back. There's less than half of people who live with type 1 diabetes benefit from automated insulin delivery in the United States. So despite the fact that it's been a technology renaissance for 10 years, you know, we are. We're touching less than half of people live with type one, and we're touching approximately 5% of those who use multiple daily injections live with type 2 diabetes. The unmet need is huge. And you know, what that means for us is we're focused on three things, basically. And all of the product development efforts that we think about and all the commercial go to market. It's first, how do we deliver better clinical outcomes? So why do we do something like 100? Because we want people to get better clinical outcomes. And we saw that we could offer tighter glycemic control with no additional increased risk of hypoglycemia. That's a. That's exactly the kind of bullseye innovation that we go after every time we can.
B
Okay.
C
The second thing is we want to simplify the technology, and we want to do that because we know that diabetes is an incredibly burdensome disease. And giving people an option to use a hundred may, you know, at the margins mean the system does more for them. There may be a couple of moments in their day when they don't have to think about their diabetes because they know the automation's working harder for them in those moments. Similarly, you mentioned some other changes. We also Adjusted how the automation keeps people in automated mode more and requires fewer manual interactions, especially during moments of prolonged hyperglycemia. And that's, you know, again, sort of pointed straight at this notion of simplification. We want to make it as easy as possible for people to stay in automated mode because we know that's how they get the best experience.
B
What did you have to change to make that a reality?
C
So we adjusted how some of the safety controls that we'd built into the first generation of the algorithm, we adjusted how they operated. And in that first generation, there were moments where when the algorithm worked as hard as it could for a long period of time, it would ask for manual intervention because, you know, if you wind back the clock five or six years, we weren't sure how well CGM was going to work, and we weren't sure like, or were pods going to be not delivering insulin. And, you know, did people need to check something in moments where the algorithm had worked as hard as it could for a few hours? What we actually saw in real life is we didn't need that safety constraint. We were asking people to put work into the system that they don't need to. And so we said, great, let's design that out now. People don't have to do that. And so Omnipod 5 works harder for people in exactly the moments that they need it.
B
Okay.
C
And the final thing that we're always innovating for is to break down barriers. And that's part of why we think so hard about simplification for providers is part of the reason that penetration is low is that it's still challenging for providers to prescribe aid. We were just talking about that burden of all that they have to know. And so if we have an opportunity to take away something that a physician might need to know to confidently prescribe, we're going to do that because that'll make them more likely to offer aid to their people in their care.
B
You know, it occurs to me that instead of trying to change the way humanity works or the way people think or how things have gone for so long that we can't break free of them. Just take them out of the loop. Right?
C
Yeah, you got it.
B
That's awesome. Okay, so Omnipod 5 is where it is now. How do people get it? Is it available now? Are they going to need new pods? They need a download, they need a. What do they need?
C
They need an app update that's rolling out now. I sat next to a gentleman on the flight here who already had the latest iOS update. I happened to see his Omnipod 5 app as he was flipping between a couple of other things that he was doing. So we had a conversation. And, you know, I bump into Potters all the time, Scott, and I. I always tell him, look, I'm not a clinician. I don't have opinions about your care, but if you want me to tell you a little bit about the technology, I'm happy to help. And so, yeah, no, he was all in. He wanted to know about 100. He had just gotten a new iPhone. So that had been how he'd gotten the app. But the app's just rolling through our customer base. Started on June 3, will be done in the next couple of days. A lot of people have it already. And you do need compatible pods. There's a little indicator on whether they're compatible. We've been shipping those for a while. So a lot of people do have compatible pods to use the 100 target.
B
And those who don't, the next time they get a shipment, they will. Yeah, that's awesome. And what does that leave? I hate saying this. I always feel. I always feel ungrateful. Like, people are like, here's more. And I'm like, but is there more? So is there more for Omnipod 5, or is this going to be what it is until we see Omnipod 6?
C
So we also launched compatibility with Freestyle Libre 3 Plus this week. So we had. We made the algorithm changes, the lower target glucose and compatibility with Freestyle Libre 3 Plus. At this point, that's what we've disclosed about Omnipod 5, because we are looking ahead with enthusiasm to Omnipod 6, which data we're presenting this weekend, the Strive data, and then it's due to launch in 2027. So Omnipod 6 is coming quickly, Scott? It is, yes.
B
Okay. So I should imagine a bunch of people behind the scenes toiling away, working for Omnipod 6. Omnipod 5 is about where it's going to be again.
C
We know that it's important that we keep delivering what customers need. And, you know, we have experience sustaining multiple platforms in the market today. And so, you know, we're not going to leave customers behind. But we do also need to turn our innovation focus to make sure that we can put full force behind Omnipod 6, which is going to be a pretty remarkable product.
B
You're good at this part of the job, but not the podcasting part. You saved the Omnipod 6 stuff for the end. What are you doing? Everybody's going to tune out if you tell them about the Omnipod six. All right, you wanted to know about the closed loop system for type twos.
C
Absolutely.
B
Let's talk about that now.
C
All right, we'll do it. We'll do it in the year order.
B
Why? Tell me how this is going to help type twos, what this system does for them, and then get ready for the question when I ask you how come type 1s don't have a closed loop system like that?
C
So, please. So as you described, we're working on updates to Omnipod 5, Omnipod 6 and a fully closed loop system for type 2. The reason we started with type 2 is two things, Scott. The first is back to that. How do we break down barriers to access for technology? About 70% of the people who take multiple daily injections and live with type 2 are cared for in primary care. And despite all of the work that we have done simplifying Omniquod 5, but despite our efforts, it's still too complicated for broad adoption by primary care. Mm. The amazing thing about the fully closed loop system for type 2 is that it's designed so that physicians can write it. It's as easy for them to write as cgm. Customers pick it up from a local pharmacy, bring it home, and they can start it without any required inputs. There is an option to adjust the glucose target in it so folks can do a little personalization. Okay, but there's no required inputs in order to get it started. And you know what that means. And then folks can self start in their own home. And what that means is it breaks down these critical barriers to prescribing where the GPs who are doing the writing don't have to be educated on things like basal rates and insulin to carb ratios and all the things that today are obstacles for primary care physicians writing aiv. And similarly, customers don't have to be educated on bolusing or, you know, what's required in order to safely dose insulin. So it's a dramatic simplification designed to help bring aid to the millions of people cared for by primary care who use multiple daily injections of insulin.
B
Will those users have access to those settings through something you give them, or will it be through a phone or are there multiple ways to get to it?
C
You know, we imagine a pretty simple experience where just like in today's Omnipod products, there's an easy to understand target that offers just a tiny bit of personalization, but there's nothing clinically required in order to use the system.
B
But when somebody does put something, input something, they do it through a phone.
C
Do it through a phone. Or a controller. Or through a controller, yeah.
B
When you're testing that, do you have to take GLPs into consideration now because they're so widely used? Is that. I assume, right. Is that a thing you're going to be thinking about for type ones, too? Because I fully expect GLP is to be. I mean, you're seeing a lot of people use them off label now. Right. So do you have any background on that? For me, I'm just super interested in this.
C
So, yeah, maybe to hit type 2 first, then go to type 1. So, yes, is the short answer. GLP1s have been used in the treatment of diabetes for almost 20 years at this point. I'm sure you know this well, Scott, but maybe for your listeners, you know, they began as diabetes medications and have been, you know, in use as part of the treatment paradigm, usually ahead of insulin and often with insulin as complementary therapies in the treatment of type 2 for a long time. And what we see is that actually people who live with type 2 diabetes get the best clinical outcomes when they are using a GLP1 and on aid, because once they're at the point that they need insulin. They need insulin, and then the question is, how do you make that insulin delivery as effective as possible? And guidelines now recommend automated insulin delivery. And what we see in our clinical data is that the people who are on aid and a GLP1 do even a little bit better. And so we don't. So we do take them into account. But actually we. We celebrate that innovation for the fact that it works really well with aid
B
before you move forward with the type twos. Like, I'm just. It's just hitting me what you said now. So I'm going to get this device. It's going. I'm going to bring it home and I put it on myself. There's no settings. How does it. How do it know?
C
I love this moment, Scott, because we've had a few of these over the last few months.
B
Wait, did you just say that I don't have to do anything? When I get it, how is it going to figure me out and do the thing.
C
The short answer. And actually, so Trang is going to present data on this at. During product theater tomorrow. But actually we're going to show how we started in evolution 3, the data presented this weekend, we started, everybody, they put on the pod and the system adapted to the individualized insulin needs. Adapted to the individualized Insulin needs of each participant in the trial and delivered overall time and range. It was really compelling and, you know, significant improvements in time and range. And so, yeah, the intelligence in the system is there in order to start safely and then adapt to the insulin needs of people live with type 2 diabetes.
B
That's awesome because you're reaching a population. Just from my personal experience, it's just a close friend of mine who, you know, came to me three years ago and said, scott, I have neuropathy, they tell me. And I said, well, you have type 2 diabetes or prediabetes? No, I don't think so. And I went to, you probably do. And I said, here's a meter. You know what I mean? I gave him a meter and I said, you know, here's what I want you to do. I was like, test yourself here, here and here. Make a little graph. I'll come back next week, we'll look at it again. Right. I came back next week and he said, I couldn't figure out how to get the strip in and the. And I, I said, okay. And I showed it to him again. Then I came back a week later and I said, how you doing? He goes, I forgot I didn't do this. Now, between you and I, like, he's definitely pre diabetic and if somebody could step up to him and just say, like, look, there's nothing to learn, there's nothing to do. I'm. I'm imagining him in my heart right now. Like, he would be helped immensely by this. How, how are you going to get from this amazing innovation through? Because you got to go through gps. Like, what's the new process to get them out there is like, you send the staff out and tell them to tell the story, I guess.
C
Yeah. And it's moments like this where we show the clinical data and the potential impact of the technology. Clinical data, and then physicians creating the opportunities for clinicians to learn from other clinicians is really impactful. And then the last piece. Yes. Is that we will staff and support our team in going and taking that message to primary care providers when we've got that technology ready to go broadly. The good news, actually, we're learning a bit about that now as we pull through the launches of Omnipod 5 this year. We're actually going to be calling on a few GPs that actually care for about 150,000 more people with diabetes in the second half of this year. But it's good because it helps us start to appreciate the practice differences in GPS compared to endo and so exactly as you said, like, it's a different world and we're getting ready for that so that we can do it with impact when the technology is ready.
B
When you look up those gps, are they anxious for this? Do you find them saying, oh, I'm glad there's something here finally to help these people? We haven't had a lot of success, or do you find that it's difficult to do? They get scared of the idea of insulin, I guess, or about pumps.
C
The kinds of folks that we are building relationships with are people who are already prescribing insulin and already prescribing cgm. And when they see the pod and they see what it can do, they're incredibly interested. And then in some cases, the ones who are at the leading edge, we're teaching them to prescribe Omnipod 5 today. As the market leader, we spend a lot of our energy broadening the prescriber base because that's the key barrier to access for a lot of people with diabetes. But then we bump into a lot of them who are like, look, this technology is amazing. I don't have 14 minutes to do that in an office visit. So, you know, they need the product that I was just describing, which is the one. They just send it to the pharmacy, the patient picks it up, they self start at home and away they go.
B
When you hear stuff like that personally, does it frustrate you or make you sad? Like, what's your response when you. Because I'm a person who I deliver information to people that I know helps people. And when you put so much into putting it together and finding the right way to package it and deliver it, and there it is. And you feel like you're like, here it is. And they go, I don't have time. I get frustrated sometimes. So I'm wondering how it feels for you.
C
It actually doesn't trigger frustration, it triggers motivation for me, Scott. And I think that's the inspiration for the product we were just talking about that has nothing in it. In order to start was we looked at, we looked at the real unmet need. The real unmet need is caring. Well meaning physicians do not have the time in order to prescribe today's aid systems to give the people in their care the benefits of technology. That's a super clear problem statement that we have been working on in order to deliver the technology to the world that's going to help address that problem.
B
Okay.
C
And so, you know, look, challenges are just motivation. And you know, there's, there's probably 14 million people, insulin requiring diabetes thereabouts in the markets that we serve today. And only about 10% of them benefit from automated insulin delivery. And it's problems like this, barriers to access, barriers to prescribing, that motivates us to keep innovating and keep broadening. Who can benefit from technology?
B
So then the question is this type 2 system, is it informed by what you learned from Omnipod 5 or is it about to inform what we're going to see with Omnipod 6?
C
Both is the answer to that. We've been thinking about how do we simplify physician interactions, how do we simplify the wear experience for people with diabetes since the launch of Omnipod 5 and have been learning quickly. And so that Omnipod 5 is sort of the precursor for both. But the spirit of simplicity, going back to our three pillars, simplifying the experience the greatest extent that we can, how do we eliminate bolus burden for people and reduce the amount that they have to manually bolus? How do we increase clinical outcomes? Those two goals underpin both Omnipod 6 and the type 2 fully closed loop product. And we've taken technology learnings to both of those from Omnipod 5.
B
Okay, so people are listening, are hearing fully closed loop for type 2s, like, why is that not a thing that type ones can have?
C
Folks who live with type 1, I think will get there in an iterative fashion. I think what we see is that a lot of what is talked about as fully closed loop today are really bolus optional systems. And a few minutes ago we were talking about, what about tinkerers and people who are highly engaged. I think what we see is that within the type 1 population, in fact, even a little more broadly within the population cared for by specialists, which are the folks who've been prescribing technology for, you know, 10 to 30 years, the, the, the people with diabetes cared for in that call point want options, they want to choose, how engaged do they want to be in the technology? And, and so, and so for us, that says, okay, we need a, a bolus optional system. We need to keep pushing the envelope of how good can the automation get so that the hybrid close loop systems invite people to engage as much or as little as as they want to. So I guess that's our vision, is that people with type 1 diabetes, yes, we are innovating towards how can they choose to interact not at all with the system. But I think what we see is that a lot of them are going to choose to interact with it a little bit because of the realities of how quickly insulin works. And you know, they may choose to bolus once a day or every other day or a couple times a day, but that notion of choice is, I think what we see that's the right product for people cared for in what have been the traditional settings for aid systems.
B
From what you've seen so far, is there a tuning that one day gets us to hands off or is it about the insulin at some point? Like do you think it, do you think you get there eventually where you just, you slap it on somebody and you're like, go ahead and that's that, or do you not see that in the near future?
C
I think it depends what clinical outcomes folk folks are targeting, Scott, and how carb heavy a diet is. So like today's technologies could deliver that experience for folks who are eating very few carbs. I think for the, for the average normal diet person living with type 1 diabetes, for, for them to feel like they're getting acceptable time and range, which I'll say is somewhere in the 70s, probably for a motivated type one who's eating a normal diet, we're going to need some help from faster insulins in order to deliver a truly hands off product. But I, I think what's inspiring to us is that the journey to getting there is better and better automation where people may choose. Yeah, okay, you. Maybe I'm only gonna bolus once a day or maybe I'm only gonna bolus on certain days, I'm gonna skip it entirely. And offering people that freedom to choose is super empowering. As I know you know, from your own work.
B
I try to remind myself, and I try to remind the audience too that, you know, even in my daughter, my daughter's 22, she was diagnosed when she was 2. There was a time when we were excited. If they put out a new meter, it wasn't any more accurate. It didn't do anything that the old meter did. It just looked different. We were like, oh, this is awesome. A new meter. And now we're sitting around going like, closer. You made an advancement to Omnipod5. When are you going to make more to it? When's Omnipod 6 coming? Have you thought about Omnipod 7, 8, 9? You know, and, and I know the world works that way now, but it's, it's valuable to remember that there are people alive with type 1 diabetes right now who boiled needles in a, in a pot of water to sterilize them. And I, I get really excited about how quickly things are moving nowadays. With that in mind, if we're back here next year, what are we talking about? Are we talking about Omnipod 6 and can you give people a little detail about it for those who haven't heard your announcements?
C
Yeah. When we're here next year, we're going to be talking a lot about Omnipod 6 and we'll be talking even more about the fully closed loop product for type 2. Omnipod 6 is super exciting, Scott. Omnipod 6 is our next flagship Omnipod product. It starts with a new algorithm back to better clinical outcomes, simplifying for people. It's a big step on both of those. From an aid perspective, is it a completely new stack?
B
It's not Omnipod5 Zhuzhed up a little more. Is it a completely different. Like is it a built a bottom up build or is it an. Is it iterating on top of Omnipod 5 or are you not allowed to say that out loud?
C
It's not so much about what I'm allowed to say. I'm actually just thinking about the question. I think one of the things I've learned is we're all always standing on the shoulders of giants. And so even when one thinks you're doing something bottom up, one never is. Certainly it builds on Omnipod 5. So we learned a lot from Omnipod 5 and we saw some really powerful ways that we can improve outcomes for people and we pulled those levers in Omni Pod 6, in addition to the automation improvements, we're also improving wearability. So as sensors have gotten smaller, the wear locations that people are wearing, automated instant delivery systems to keep connectivity high have become a little bit restricted. And you know, we recognize that what people want from a wearable experience is they want to wear it anywhere they can take an injection of insulin and still have great connectivity to a cgm. So we're making pretty significant hardware changes in order to enable that for omni pod 6.
B
So next year I won't have to say the words line of sight anymore. Is that what you're telling me?
C
That is our aspiration. Paul says that. Yeah, the gem I sat next to on the plane, on the one hand, I was happy that when he reached to show me his pod, he reached for the wrong arm and I thought, oh, that's good. He forgot where it was. And then he put it. He reached for the other arm and then he told me he had the two side by side and look, we aspire exactly as you just said. To break the need for line of sight and let people have the freedom to enjoy the wearable experience where they want it.
B
That's really awesome.
C
There is one more piece of Omnipod 6, if I may.
B
Well, yeah, tease me, Tell me what's happening. Let's go.
C
The last piece of Omnipod 6 is. It's an updatable pod. So with Omnipod 5, when we launch new innovation, we actually have to start it in our factories.
A
Oh.
C
And so. And it's often a new physical SKU that people have to pick up in the pharmacy, which takes six to nine months. We were making pods that were compatible with Freestyle Libre 3+ in our factories at the end of 2025. And we're just announcing that launch this week because we have to make enough supply, get it into the wholesale channel and get it in the hands of customers. So again, back to our principles. With Omnipod 6, we've got a fully updatable pod, which means it's easier for prescribers to prescribe because they've got just one SKU to write. And it means we can accelerate innovation to customers because when we have an update, we can actually push updated pod software to the pod hardware through app updates, which is really cool.
B
Wait, are. Is what you're telling me is that some of it's going to live on the pod, but some of it'll live on your phone or. No, you're telling me that when I put the pod on, it's going to update?
C
Yes.
B
Get out of here.
C
Who thought that?
B
Did that person get a raise?
C
I don't know the answer to that, but I think they probably did.
B
Yeah. That's amazing. So if I have a. You make a pod and it's version A and you guys have updated to version B, I put A on and during the priming process, it updates that pod and it's ready to go with the new. The new brain.
C
You got it. You're good at this.
B
No, no, stop. And so wait, do you have to go back to the FDA as much then, or does that. Does that. It doesn't change that.
C
Yeah, it doesn't really change the regulatory requirements. There will be some things that for various reasons, it takes us a couple generations to be able update absolutely everything on the. On the pod, but we'll be able to update a lot of the technology on the pod during priming, exactly as you described.
B
That's exciting. And it brings people stuff quicker, probably eliminates waste and a lot of other things. Right?
C
You got it.
B
I really appreciate you doing this with me. Thank you very much.
C
Likewise. This was fun, Scott.
B
I'm glad you think so. I thought so, too.
C
Yeah, it was.
B
Thank you again.
A
If this is your first time listening to the Juice Box Podcast, I'd love it if you'd subscribe and follow in your favorite app, Apple Podcasts, Spotify, or wherever you get your audio. There's also a ton of free offerings on my website, juicebox podcast.com and if you're looking for community, we have maybe the most active and lovely Facebook group wrapped around type 1 diabetes. It is called Juicebox podcast, type 1 diabetes, and as of this recording, I believe it has 85,000 active members in it. It is really maybe the most lovely place you'll ever find online. You should check it out. Even if you just want to lurk around. It's a great place to feel, you know, like somebody's got your back. If you're looking for.
B
Are you looking for.
A
If you're looking for diabetes management content, check out the Pro Tip series, the Bold Beginning series, or any of the other, I think, like 26 different series that are available on the podcast. You can find all of those again on the website juiceboxpodcast.com that's pretty much it, really. I hope you enjoyed this. I enjoyed bringing it to you again. Really did enjoy being at ada, meeting Eric and, and actually a ton of other people who are going to be on the podcast because I was able to meet them in person and have nice conversations and we thought, oh, this is good. I wish somebody else was listening to this. We're going to be talking about DIY algorithms with people I met there. A lady who's writing a book about diabetes that I found very interesting. Gosh, the person who makes glow gummies. And I think we're going to be doing some stuff with, with other companies and it's going to be great. It was a really good time and it was definitely something that's going to help the podcast to grow. So you guys are going to get going to get more because of it. If you or a loved one is newly diagnosed with type 1 diabetes and you're seeking a clear, practical, practical perspective, check out the Bold Beginning series on the Juice Box Podcast. It's hosted by myself and Jenny Smith, an experienced diabetes educator with over 35 years of personal insight into type 1. Our series cuts through the medical jargon and delivers straightforward answers to your most pressing questions. You'll gain insight from real patients and caregivers and find practical advice to help you confidently navigate Life with Type 1. You can start your day journey informed and empowered with the Juice Box Podcast. The Bold Beginning series and all of the collections in the Juice Box Podcast are available in your audio app and@juicebox podcast.com in the menu. Sam.
In this special episode, host Scott Benner records live for the first time at the American Diabetes Association (ADA) Scientific Sessions from the Omnipod booth. He interviews Eric Benjamin, EVP and COO of Insulet (Omnipod’s parent company), delving into the evolution of their insulin delivery systems—specifically Omnipod 5 updates, Omnipod 6’s upcoming innovations, and how these changes aim to simplify diabetes management for both Type 1 and Type 2 diabetes populations. The discussion focuses on product design, clinical outcomes, access barriers, forthcoming fully closed loop systems, and the driving philosophy behind Insulet’s product decisions.
This episode offers a deep dive, direct from ADA, into Omnipod’s relentless push for user-focused innovation. Eric Benjamin’s insights reveal a company striving to break down every possible barrier—technical, educational, and procedural—so that advanced diabetes technology is both more accessible and more effective for all. The coming year will see the rollout of smarter, simpler, and more adaptable systems for both Type 1 and Type 2 diabetes, with Omnipod 6 and a pioneering closed loop Type 2 therapy on the horizon. For users, the promise is clear: less burden, more choice, and better outcomes.
For more on Insulet/Omnipod’s updates and practical diabetes management strategies, listen to the full episode at JuiceboxPodcast.com or via your favorite podcast app.