Sometimes we hope against hope that we can eventually win the customer over to that one flavor, those later hours of your cafe, or the new menu item that the internet said was a sure-fire winner. Whether it is our own pride or some other reason, we can hang on to things a bit too long and damage our business in the process.

Today on Shift Break we will be talking about the signals your customers are sending you regarding your coffee shops hours, menu etc and how we can get the hint, get over our stubbornness, and free ourselves to make discussions informed from the conversation we have with our community.

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com

OR... book a free call now to talk about working together

https://calendly.com/chrisdeferio/30min

Related episodes:

The Conversational Reality of Your Business : Thought on how to approach creative projects in the new year
SHIFT BREAK: Embracing Problems as Blessings
227 : Connecting with Hearts and Minds
SHIFT BREAK: Make Customer Feedback a Priority
Feedback Culture : Making feedback a part of what you do not just something you sometimes do