About this episode:

In this episode of Knowledge Fika, I sit down with the one and only Paul Keijzers — long-time SharePoint legend, MVP, and someone who’s basically been living in site collections since 2001 (yes, before some intranets were even born).

We dig into the stuff that actually matters but too often gets ignored: metadata, governance, ownership, and why the SharePoint admin center still feels like it needs a strong cup of coffee and a UX redesign. Paul shares his take on Microsoft’s renewed love for metadata (finally!), what the new Knowledge Agent means for orgs drowning in documents, and why “garbage in, garbage amplified” is the AI mantra nobody wants but everyone needs.

We also poke at the myth of “low-code” — spoiler: Power Automate still expects you to know what you’re doing — and why every site deserves at least two responsible owners to avoid becoming a digital orphanage.

And because it is Knowledge Fika, we wrap with a light-hearted chat on the true priorities in life: good coffee (or your favourite kombucha!), good company, and well-governed content.

Tune in, learn something, laugh a little — and maybe rethink your metadata choices.

About Paul:

Paul Keijzers (MVP) is an 8‑time (or 9 actually, we aren't sure anymore ;-) ) Microsoft MVP and the founder of KbWorks, where he helps organizations work smarter and more secure in Microsoft 365. With over 20 years of experience, he has supported more than 150 organizations and built deep expertise across Microsoft Teams, SharePoint, Purview, Power Automate, Copilot, and the Viva suite.

His clients describe him as pragmatic, professional, and exceptional at translating complex challenges into real business value.

Originally from the Netherlands, Paul now lives in Portugal with his family, where he surfs, mountain-bikes, and shares weekly insights on his popular YouTube channel.

Learn more about Paul and KbWorks: https://kbworks.eu
Check out Paul's YouTube channel: https://youtube.com/@kbworks_eu

Episode 27: Metadata, Mayhem & Microsoft 365: Paul Keijzers on Fixing the Chaos