Podcast
Leading Outward
Hosted by The Arbinger Institute · EN
You don't need another podcast full of vague leadership platitudes. You need real answers to the people problems that stall performance.
Leading Outward from The Arbinger Institute goes beyond theory. We coach leaders in real-time to tackle their messiest issues—culture breakdowns, accountability failures, conflict and blame, and team dysfunction. We also bring you behind the scenes with executives and leaders of all varieties from around the world to break down how they are solving their most pressing challenges.
If you're ready to stop managing symptoms and start solving root problems, this is your show. It's time to start leading outward.
18episodes
Episodes
Newest firstAll episodes
How listening wins in wars and workplaces.
Nov 400:38:23Tap to summarizeIn this gripping episode of Leading Outward, I delve into the transformative power of listening, drawing on the extraordinary experiences of Eric Maddox, a retired Army Ranger and key player in Saddam Hussein's capture. We explore how empathy and curiosity can turn adversaries into allies, both on the battlefield and in the workplace. Eric's remarkable storytelling reveals how he shifted from traditional interrogation techniques to a mindset of understanding, ultimately leading to actionable intelligence. This episode uncovers vital lessons on listening with intent and building trust, offering insights that are applicable to any leadership challenge. Join me as we unpack these strategies that can foster collaboration and drive results in any organization.
Transcribe →
Who we are is who we are together.
Oct 2800:30:01Tap to summarizeWhat if the very pain we hide is what could heal us? And what if the people who trigger our pain are the ones we most need to connect with? In this part two of this Summit 2022 session, Nate Mitchell and participants wrestle with what it means to “become part of we.” Through personal experiences and reflection, they reveal how connecting with others through our pain opens the door to the connection we crave. Ideas we explore: 2:15 – Peace and pain can coexist. 5:20 – We remember who we are through friction. 7:10 – You are not enough—but we are. 13:00 – The antidote to loneliness. 19:50 – The courage to connect through pain. 28:45 – The gifts we need come to us through others. To learn how you can apply these ideas within your team and organization, schedule a strategy session!
Transcribe →
The pain of forgetting we belong to each other.
Oct 2100:31:06Tap to summarizeIf connection is what makes us human, why do we keep pulling away? And at what point does hiding my pain become more painful than the pain itself? In this episode, we take you inside one of our past Summits as Nate Mitchell explores the idea that humanity isn’t something we carry inside ourselves but exists in the space between us. Through stories and raw conversation, he reveals why isolation feels unbearable: because it’s not human. We only truly exist—as selves, as souls, as human beings—in connection. Ideas we explore: 2:55 – Humanity lives in the space between us. 6:50 – Pain isn’t the problem—disconnection is. 9:50 – If we’re made for connection, why do we run from it? 21:45 – Fire needs friction and so do we. 27:30 – The two ways to get out of isolation. To learn how you can apply these ideas within your team and organization, schedule a strategy session!
Transcribe →
I signed up to coach baseball. I got a leadership masterclass.
Oct 1400:35:36Tap to summarizeIf influence is what makes leadership possible, what creates influence? And does how we influence change across settings or are the principles the same? In this episode, Arbinger’s Bryan Fulkerson takes outward mindset principles from the boardroom to the baseball field and discovers that the fundamentals of leadership are universal. Across age and context, positive influence grows from the same source: how we see and treat the people we lead. Ideas we explore: 02:14 – What to do when you discover you’re the problem. 05:48 – How do you see kids? 10:42 – How to develop influence with challenging kids. 15:57 – Working through the classic parent-child power struggle. 19:14 – Community as a core component of meaningful influence. 27:12 – The decades-long impact positive influence can have. Have a leadership challenge or question you’d like us to explore on the show? Submit it here! Need help developing your leaders or organization? Schedule a complimentary strategy session.
Transcribe →
When did saving lives become just surviving shifts?
Oct 700:22:50Tap to summarizeHow do you improve patient and client outcomes? Is it possible to prevent burnout in high-pressure fields? In this episode, surgical oncologist Dr. Laura Lambert explores what leaders can learn from the operating room and what it truly means to have the privilege of caring for another human being, whether as a doctor or as a leader. Ideas we explore: 03:47 – She never wanted to be a doctor...here’s what changed her mind. 06:55 – What surgeons teach new doctors and why it’s a problem. 09:47 – How an inward mindset shows up in patient care (and what it costs). 12:35 – The Anatomy of humanism and why all of us should be practicing it. 16:05 – How mindset impacts patient outcomes and physician well-being. 19:35 – Healing vs. fixing: the transformative power of who we are. Need help developing your leaders or organization? Schedule a complimentary strategy session. Take your learning further—download the complimentary study guide to explore this episode on your own or with your team!
Transcribe →
How to cut costs without killing your company.
Sep 3000:27:53Tap to summarizeWhat if the pressure to cut costs could actually unlock innovation? In this episode, former Fortune 500 division president Louise Francesconi and Arbinger consultants Mike Merchant and Duane Boyce share how two organizations on opposite ends of the globe faced the impossible mandate of cutting $100 million. Instead of collapsing under pressure, their leaders discovered how an outward mindset transformed fear, resistance, and self-preservation into collaboration, creativity, and lasting results. Ideas we explore: 02:14 – How to tackle any high-stakes challenge. 06:52 – Why the way you start determines whether you succeed. 09:47 – Why you need to shift from self-preservation to supporting others. 13:35 – What it takes to move a divided, resistant group into alignment. 18:22 – How to uncover solutions no one sees. 22:40 – When strategy isn’t enough to deliver results. Take your learning further—download the complimentary study guide to explore this episode on your own or with your team! Need help developing your leaders or organization? Schedule a complimentary strategy session.
Transcribe →
Coaching leaders to confront the fears they can’t outrun.
Sep 2300:30:54Tap to summarizeWhat if our strengths, values, and even our success are the blind spots that keep us stuck? In this episode, Gill Campbell—seasoned executive coach and co-leader of Arbinger UK—shares her personal journey and how she helps senior leaders uncover what’s really blocking their growth. From the hidden fear of being exposed to the subtle ways we self-sabotage, Gill unpacks the surprising truths that coaching reveals and how leaders can finally move forward. Ideas we explore: 02:14 – How strengths can turn into liabilities. 06:37 – The fear every leader works hardest to hide. 10:52 – How blame keeps leaders from seeing clearly. 15:08 – Why values can become dangerous blind spots. 24:46 – Redefining self-compassion and its role in real change. Take your learning further—download the complimentary study guide to explore this episode on your own or with your team! Need help developing your leaders or organization? Schedule a complimentary strategy session.
Transcribe →
Why the hardest people to reach may be your biggest opportunity.
Sep 1600:31:42Tap to summarizeAre you overlooking the potential in “hard” people? What if the most difficult students or employees hold untapped greatness? And what happens when you help people see their progress when they feel stuck or broken? We’re starting season 2 of Leading Outward by sitting down with Ivan Cornea, a beloved high school art teacher whose classroom became a place where struggling and rejected students grew into confident leaders, artists, and human beings. In one of his final interviews before his passing, Ivan shares remarkable stories of seeing “difficult” people as people and how those lessons apply to all of us whether we are a leader, parent, coach, friend, or teacher. Ideas we explore: 00:57 – How to unlock potential in people others have written off. 03:12 – How to help people who feel stuck or broken see their progress. 08:49 – What to do when someone resists growth. 13:40 – How to balance patience with demanding the best. 18:15 – Is it possible to tailor your approach to every individual? 25:30 – What’s the most important shift leaders must make to truly see people as people? Have a leadership challenge or question you’d like us to explore on the show? Submit it here! Need help developing your leaders or organization? Schedule a complimentary strategy session.
Transcribe →Season 2 Sneak Peek — Coming Sept 16!
Jul 2700:02:16Tap to summarizeIn this engaging sneak peek of Season 2 of Leading Outward, we dive into the messy, transformative moments that define effective leadership. Join me as we explore how leaders often find themselves part of the problem and the critical realizations that lead to change. This season, we'll navigate through the challenges of accountability, autonomy, and failure—drawing parallels between boardroom dilemmas and the unpredictability of baseball. You'll hear real leaders confront tough decisions that reshape their organizations and discover how embracing failure can pave the way for genuine growth. Tune in every Tuesday starting September 16th for insights that will empower you to lead with purpose and foster a culture of accountability. It's time to start leading outward.
Transcribe →
You talk about them, never with them.
Jul 2200:23:16Tap to summarizeWhen was the last time you vented about someone? And why didn’t you just talk to them instead? In this season finale, we hear from three listeners whose lives shifted because of the show: a mom who saw her son differently, a leader who publicly owned his coaching experience, and a son who finally had an honest conversation with his parents. These are stories of ownership, agency, and the space where real change starts. Topics we address: 01:05 — How we unintentionally take away people’s growth when we speak for them 07:20 — How vulnerability can make people see you as a more credible leader 10:30 — Why venting feels good but never solves the problem 13:50 — How to remove the difficulty out of hard conversations 18:00 — How old stories keep us from seeing who someone is now Have a leadership challenge or question you’d like us to explore on the show? Submit it here! Need help developing your leaders or organization? Schedule a complimentary strategy session.
Transcribe →