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How do you improve patient and client outcomes? Is it possible to prevent burnout in high-pressure fields?

In this episode, surgical oncologist Dr. Laura Lambert explores what leaders can learn from the operating room and what it truly means to have the privilege of caring for another human being, whether as a doctor or as a leader.

Ideas we explore:

03:47 – She never wanted to be a doctor...here’s what changed her mind.

06:55 – What surgeons teach new doctors and why it’s a problem.

09:47 – How an inward mindset shows up in patient care (and what it costs).

12:35 – The Anatomy of humanism and why all of us should be practicing it.

16:05 – How mindset impacts patient outcomes and physician well-being.

19:35 – Healing vs. fixing: the transformative power of who we are.

Need help developing your leaders or organization? Schedule a complimentary strategy session.

Take your learning further—download the complimentary study guide to explore this episode on your own or with your team!

When did saving lives become just surviving shifts?