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December 5, 2024. Yesterday, a gunman assassinated the chief executive officer of United Health Care, Brian Thompson, as he arrived at a meeting of investors in New York City. While authorities are still investigating, officials have released the information that the casings of the bullets that killed Thompson bore the words deny, defend, depose all words associated with companies denial of health insurance taken from the longer phrases Deny the claim, defend the lawsuit, depose the patient. While these clues could simply be a red herring, posters on social media have cheered what they seem to see as revenge against an abusive system in which people's lives are at the mercy of executives who prioritize profits. Health insurance companies have long been under scrutiny for their practices. For the past two years, ProPublica has run a long series exploring the different ways in which companies have developed systems to deny health care coverage to their policyholders. UnitedHealthcare has been no exception either to such practices or to scrutiny. Its parent group, UnitedHealth, has a market valuation of $560 billion and was the 8th largest largest corporation in the world last year as measured by revenue. This year, UnitedHealthcare, Thompson's unit, is expected to bring in $280 billion in revenue. UnitedHealth is embroiled in a number of lawsuits. Andrew Stanton of Newsweek reported that on November 14, 2023 families of two now deceased patients sued United Healthcare over denial of coverage for Medicare Advantage patients for nursing home stays prescribed by their do. Medicare Advantage is the private insurance alternative to Medicare that receives a flat fee from the centers of Medicare and Medicaid services. It is an enormously profitable industry, and UnitedHealth controls almost a third of it. The Lawsuit alleges that UnitedHealthcare uses artificial intelligence to deny claims from Medicare Advantage policyholders. The lawsuit claims that the company knowingly uses an algorithm that makes errors 90% of the time because it also knows that only about 0.2% of policyholders will appeal the decision to deny their claims. Last month, the Senate Permanent Subcommittee on investigations hammered UnitedHealth for dramatic increases in their denial rates for post acute care between 2019 and 2022 as it switched to AI authorizations. On the same day as the shooting anthem, Blue Cross Blue Shield Insurance, covering Connecticut, New York and Missouri, announced it would cover anesthesia during surgery or procedures only for a specific time period in order to make insurance more affordable by reducing overbilling. After an outcry both from anesthesiologists and the public, the company today retracted its policy change, saying it had never intended to avoid medically necessary anesthesia. But meant simply to clarify the appropriateness of anesthesia consistent with well established clinical guidelines. Their explanation might have calmed the news cycle, but its suggestion that the insurance officials rather than doctors should determine what anesthesia is appropriate for a patient during surgery echoed the argument in the United Healthcare lawsuit. Thompson's murder seems to be a cultural moment in which popular fury over the power big business has over ordinary Americans lives exploded. Maureen Tok of the American Prospect noted only about 50 million customers of America's reigning medical monopoly might have a motive to exact revenge upon the United Healthcare CEO. The shooter, whose actual motive remains unknown, is fast becoming a folk hero. Social media has exploded, with users writing things like this claim for sympathy has been denied songs featuring the words deny, defend and depose and recorded commentary condemning the healthcare insurance industry. United Health Group posted its sadness about Thompson's death on Facebook yesterday. About 1pm 36 hours later, the post had 65,000 laughing emojis under it. Security expert Charlie Carroll expressed surprise to Josh Fiallo of the Daily Beast that Thompson did not have a security detail. We're living in a world where people are extremely disgruntled, carol said. When people lose trust in the system, you start seeing more kidnappings and assassinations because they feel like they have to take matters into their own hands. In the wake of the shooting, United Health Care and several other insurance companies took down from their websites the names and photographs of their officials. Billionaires Elon Musk and Vivek Ramaswamy were on Capitol Hill today, where they met with lawmakers to explain their vision for the Department of Government Efficiency, the group designed to cut the US Budget. Neither they nor the lawmakers shared much with the press, although Fox Business played a video of Representative Ralph Norman, a Republican of South Carolina, saying that nothing is sacrosanct and that they're going to put everything on the table, including Social Security, Medicare and Medicaid. Representative Tom Tiffany, a Republican of Wisconsin, told Just the News that cuts to the budget don't have to be just the discretionary spending. We can get at some of the mandatory spending, also food stamps, some of those things, he continued. There may be more bang for the buck in terms of growing our economy, making regulatory changes, get the impediments out of the way, let those job creators and entrepreneurs really be able to go to work. In view of today's news about health care, it's probably worth remembering that Musk has called for the elimination of the consumer financial protection bureaucracy and that Project 2025 has called for making Medicare Advantage the privatized Medicare, in which United Health specializes the default enrollment option for Medicare. This would essentially privatize Medicare for the 66 million people who use it. But since Medicare Advantage costs taxpayers about 6% more than Medicare, this would not create the savings Musk is supposed to be finding. Andrew Perez of Rolling Stone reported today that election financial disclosures filed yesterday revealed that Elon Musk was the secret funder of the RBG pac, a super PAC created just before the election that claimed Trump had the same position on abortion as the late Supreme Court Justice Ruth Bader Ginsburg. Although Trump has bragged about overturning the 1973 Roe v. Wade decision recognizing the constitutional right to abortion and the 2024 Republican platform support supported the far right idea of fetal personhood, which would apply all the rights protected by the 14th Amendment from the moment a human egg is fertilized. The RBG PAC ran ads promising that Trump would not support a national abortion ban. Ginsburg's granddaughter called the comparison of Trump and her grandmother nothing short of appalling. The super PAC was created so late that it avoided disclosure before November 5th. It was funded by Musk with an injection of $20.5 million. Bridget Bowman, Ben Casamar and Scott Bland of NBC News reported tonight that Musk spent at least $250 million to get Trump elected. In addition to the $20.5 million to the RBG PAC, he put 238 million into the America PAC. Musk also supported Trump through free advertising and commentary on his social media. Today provided a snapshot of American society that echoed a similar moment on January 6, 1872, when Edward S. Stokes shot railroad baron James Fisk Jr. As he descended the staircase of New York's Grand Central Hotel. The quarrel was over Fisk's mistress, Josie, who had taken up with the handsome Stokes, but the murder instantly provoked a popular condemnation of the ties between big business and government. Fisk was a rich, flamboyant and unscrupulous man about town who was deeply entwined both with railroad barons like Jay Gould, Daniel Drew and Cornelius Vanderbilt, and with New York's Tammany hall political machine and its infamous leader, William Mercy Tweed. Tweed made sure the laws benefited the railroads and, the papers noted, snuck into the hotel to say goodbye to his friend in the hours it took for him to expire. After the Civil War, most Americans applauded the nation's businessmen for the support their growing industries had provided to the Union. But by 1872, the enormous fortunes the railroad men had amassed had tarnished their reputation at the same time, big operators were starting to squeeze smaller enterprises out of business in order to control the markets, and popular anger simmered over their increasing control of the economy. Stokes shooting was the event that sparked a popular rebellion. Newspapers covered every minute of the event and Fisk's demise, while sensational books about the murder rolled off the presses. Together they redefined late 19th century industrialists with one painting Fisk as a representative businessman who, with just an hour's effort, could gather into his clutches a score of millions of other people's property, impoverish a thousand wealthy men, or derange the values and the traffic of a vast empire. Both those covering the murder and those reading about it rejoiced in Fisk's misfortune.
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Letters from an American was produced at Soundscape Productions, Dedham, MA. Recorded with music composed by Michael Moss.
Summary of "Letters from an American" Podcast Episode: December 5, 2024
Host: Heather Cox Richardson
Produced by: Soundscape Productions, Dedham, MA
Music Composed by: Michael Moss
In the December 5, 2024 episode of "Letters from an American", historian Heather Cox Richardson delves into a tumultuous period marked by corporate malfeasance, political maneuvering, and societal tensions. The episode intricately weaves contemporary events with historical parallels to provide listeners with a comprehensive understanding of the forces shaping today's America.
The episode opens with a shocking event that has reverberated through the nation:
Incident Overview (00:07 - 02:00):
On December 5, 2024, Brian Thompson, the CEO of UnitedHealth Care, was assassinated by a gunman as he attended a meeting of investors in New York City. Initial investigations revealed that the bullet casings bore the words "deny," "defend," and "depose"—terms associated with health insurance denials. While authorities consider these clues as potential red herrings, social media users interpret them as symbolic revenge against a system perceived as oppressive.
"Thompson's murder seems to be a cultural moment in which popular fury over the power big business has over ordinary Americans' lives exploded." (Heather Cox Richardson, 02:50)
Public Reaction and Social Media Frenzy (02:00 - 03:30):
The assassination has ignited widespread support for the perpetrator on social platforms, with thousands reacting with laughing emojis to UnitedHealth Group's somber Facebook post about Thompson's death. This reaction underscores a deep-seated resentment toward insurance practices that prioritize profits over people's well-being.
Richardson provides a critical analysis of the health insurance industry's contentious practices, focusing on UnitedHealth's role:
ProPublica's Investigations (03:30 - 04:45):
Over the past two years, ProPublica has extensively reported on how health insurance companies, including UnitedHealth, systematically deny coverage to policyholders. UnitedHealth, part of UnitedHealth Group valued at $560 billion, remains under intense legal and public scrutiny.
Legal Challenges (04:45 - 06:20):
Highlighting a significant lawsuit reported by Andrew Stanton of Newsweek, families of two deceased Medicare Advantage patients have sued UnitedHealth. The lawsuit alleges that UnitedHealth employs flawed artificial intelligence algorithms to deny Medicare Advantage claims, with a 90% error rate and an acknowledgment that only 0.2% of policyholders would appeal the denials.
"The company knowingly uses an algorithm that makes errors 90% of the time because it also knows that only about 0.2% of policyholders will appeal the decision to deny their claims." (Heather Cox Richardson, 05:30)
Senate Subcommittee Criticism (06:20 - 07:10):
The Senate Permanent Subcommittee on Investigations criticized UnitedHealth for significantly increasing denial rates for post-acute care between 2019 and 2022, coinciding with the company's shift to AI-driven authorizations.
The episode examines another critical development within the health insurance sector:
Anesthesia Coverage Policy (07:10 - 08:30):
Blue Cross Blue Shield Insurance attempted to limit anesthesia coverage during surgeries to specific time frames to curb overbilling and reduce premiums. Facing backlash from anesthesiologists and the public, the company retracted this policy, clarifying that their intent was to align anesthesia use with established clinical guidelines rather than deny medically necessary procedures.
"Their explanation might have calmed the news cycle, but its suggestion that the insurance officials rather than doctors should determine what anesthesia is appropriate for a patient during surgery echoed the argument in the United Healthcare lawsuit." (Heather Cox Richardson, 07:45)
Richardson discusses the broader societal implications of these events:
Public Outrage and Folk Hero Status (08:30 - 09:30):
The assassination of Thompson has become emblematic of widespread frustration with large corporations wielding excessive power over individual lives. Maureen Tok of the American Prospect notes that with approximately 50 million UnitedHealth customers, there exists a substantial pool of potential support for actions against the CEO.
"The shooter, whose actual motive remains unknown, is fast becoming a folk hero." (Heather Cox Richardson, 09:15)
Security Lapses and Societal Trust (09:30 - 10:00):
Security expert Charlie Carroll criticizes UnitedHealth for not providing Thompson with adequate protection, highlighting a society where distrust in institutions leads individuals to take extreme measures.
"When people lose trust in the system, you start seeing more kidnappings and assassinations because they feel like they have to take matters into their own hands." (Charlie Carroll, 09:45)
The episode shifts focus to the intersection of politics and corporate influence:
Elon Musk and Vivek Ramaswamy at Capitol Hill (10:00 - 11:30):
Billionaires Elon Musk and Vivek Ramaswamy convened with lawmakers to discuss the formation of the Department of Government Efficiency, aimed at cutting the US budget. Representative Ralph Norman emphasized the willingness to reconsider all budgetary aspects, including Social Security, Medicare, and Medicaid.
"Nothing is sacrosanct and that they're going to put everything on the table, including Social Security, Medicare and Medicaid." (Representative Ralph Norman, 10:30)
Implications for Medicare (11:30 - 12:45):
The discussion hints at the potential privatization of Medicare through Medicare Advantage, which UnitedHealth heavily invests in. Richardson criticizes this move, noting that Medicare Advantage is costlier than traditional Medicare, undermining the purported savings.
Elon Musk's Political Funding (12:45 - 14:30):
Reports reveal that Elon Musk secretly funded the RBG PAC, a super PAC that controversially aligned Donald Trump with Ruth Bader Ginsburg's stance on abortion shortly before the election. With a total investment of at least $250 million in Trump's campaigns, Musk's influence extends beyond mere donations to strategic political maneuvers.
To contextualize the contemporary events, Richardson draws a parallel with a significant historical incident:
Edward S. Stokes vs. James Fisk Jr. (14:30 - 17:00):
In 1872, Edward S. Stokes assassinated railroad baron James Fisk Jr. in a dispute over personal relationships. This act ignited public condemnation of the intertwining between big business and government, mirroring today's tensions between corporations like UnitedHealth and their influence over societal structures.
"Together they redefined late 19th century industrialists with one painting Fisk as a representative businessman who, with just an hour's effort, could gather into his clutches a score of millions of other people's property, impoverish a thousand wealthy men, or derange the values and the traffic of a vast empire." (Heather Cox Richardson, 16:15)
Public Rebellion and Media Coverage (16:15 - 17:00):
The media frenzy surrounding Fisk's murder and the subsequent portrayal of him as a symbol of corporate excess resonate with today's narrative of public rebellion against perceived corporate tyranny.
Heather Cox Richardson concludes by reflecting on the cyclical nature of public sentiment toward corporate power. The assassination of Brian Thompson serves as a stark reminder of the lengths to which disenfranchised individuals may go when institutional trust erodes. By drawing historical parallels, Richardson underscores the persistent theme of conflict between burgeoning corporate influence and popular resistance in shaping America's socio-political landscape.
Notable Quotes:
"The company knowingly uses an algorithm that makes errors 90% of the time because it also knows that only about 0.2% of policyholders will appeal the decision to deny their claims."
— Heather Cox Richardson (05:30)
"Nothing is sacrosanct and that they're going to put everything on the table, including Social Security, Medicare and Medicaid."
— Representative Ralph Norman (10:30)
"When people lose trust in the system, you start seeing more kidnappings and assassinations because they feel like they have to take matters into their own hands."
— Charlie Carroll (09:45)
"Together they redefined late 19th century industrialists with one painting Fisk as a representative businessman who, with just an hour's effort, could gather into his clutches a score of millions of other people's property, impoverish a thousand wealthy men, or derange the values and the traffic of a vast empire."
— Heather Cox Richardson (16:15)
This episode of "Letters from an American" provides a compelling narrative that interlaces current events with historical context, offering listeners a profound understanding of the intricate dynamics between corporate power, political influence, and public sentiment in shaping the American socio-political landscape.