Hiring isn't an HR task — it's a revenue driver.

In this episode of the Level Up Claims Podcast, Galen sits down with Molly McGrath, founder of Hiring & Empowering Solutions and author of Fix My Boss, to break down why most companies are still stuck in outdated hiring models — and how it's quietly costing them talent, time, and money.

Highlights:

· Why "hope-based hiring" leads to bad hires (and how to fix it)

· The real reason job positions stay open for months

· Why top candidates aren't applying — and how to attract them anyway

· How to interview for behavior, not just resumes

· The costly mistake of putting your lowest performer in your most important role

· Why employees today are interviewing YOU just as much as you're interviewing them

· How to turn employees into "intrapreneurs" who take ownership

· The #1 reason great employees disengage and leave

· Why consistent communication beats perks, culture events, and bonuses

· How better hiring directly impacts revenue, retention, and client experience

Episode Resources:

· Connect with Molly McGrath

· https://hiringandempowering.com/

· Connect with Galen M. Hair

· https://insuranceclaimhq.com

· hair@hairshunnarah.com

· https://levelupclaim.com/