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Marielle Segarra
You're listening to Life Kit from npr. Hey there, neighbor. It's Marielle. Today we're going to talk about the people next door and how to deal when things aren't all good in the neighborhood. Because it's tricky, right? Our homes are sacred spaces, the place we go to relax, recover, retreat from all the chaos of our lives and the world. So when you pull up to that retreat and you find, say, the neighbor down the street has left Sparky's poop on your lawn yet again, or that no matter how politely you ask, no matter how many times you've gone over it, that one guy just can't seem to stop blocking your driveway and making you late. Or when you have a big day at work in the morning and you're woken up by the incessant thumping of a 3am deep trance DJ session. It can feel so personal, so uniquely maddening.
Celeste Headley
But most people don't intentionally inflict harm or pain or even annoyance on others, including their neighbors. So most people are going to be willing to listen to, hey, I can hear this in my house. Oh, I didn't realize that. Or, well, what conversation can we have about this? Most people are going to be willing to have the conversation.
Marielle Segarra
Sasha Philipp is a professional mediator and arbitrator who formerly practiced civil litigation for more than a decade. So translation, she understands conflict, and her number one guiding principle when it comes to dealing with neighborhood affairs is this.
Celeste Headley
Curiosity and, and then kindness and empathy because you don't know where someone else is coming from, that hostile neighbor, maybe their cat just died or their spouse just died, or they've lived a really, really hard life and people haven't asked them about it forever and they're feeling isolated. So I think coming at these things to the extent you can when you're in conflict, I think it's really hard to bring that. But if you can bring your best self and approach with questions and curiosity and empathy, I think that almost always creates a bridge to better communication.
Marielle Segarra
And there's a lot of good to be found on the other side of that bridge. Studies show that people who know and interact with their neighbors experience higher rates of safety, stronger social cohesion, even better mental and physical health.
Sasha Philipp
It's really impossible to overestimate the benefits from knowing your neighbors and I want to separate knowing from liking. It is absolutely possible and really necessary to have solid, respectful, good relationships with people you don't like.
Marielle Segarra
Celeste Headley is a professional speaker, journalist, and the author of we need to Talk how to have Conversations that Matter. She's also been a great neighbor of sorts to us here at Life Kit over the years. She's reached over the proverbial fence many a time to lend us her wisdom and resources. So on today's edition of Dear Life Kit, the advice series where reporter Andy Tagle answers your burning questions, let's navigate some neighbor conflict with communicators who have been around the block. We'll talk noise pollution, eyesores, and how to handle an overly familiar neighbor who can't seem to stop inviting herself over.
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Celeste Headley
On NPR's Throughline.
Marielle Segarra
Witnesses were ending up dead how the hunt for gangster Al Capone launched the IRS to power.
Celeste Headley
Find NPR's Throughline wherever you get your podcasts.
Andy Taegel
What do we owe the people that live Next door, you know, how can we, how can we bridge that, bridge that divide, bridge that wall? What does that look like? How do we start?
Sasha Philipp
First of all, instead of asking yourself what you owe to your neighbors, I would rather reframe that as what do you think your neighbors owe you? Like, what would you like to see from your neighbors? If there's a package left out on your front porch and it starts to rain, would you expect your neighbors to push it underneath the eavesdrop? I kind of do. And if I expect it for myself, not expect it, but would like to have it, hope, then that's what I'm gonna do for others. But you know, when I first, every time I've moved as a true adult, and by that I mean like above 30, no offense to the 20 year olds, I was not a complete adult yet. I've created little index cards that had my name and the people living in my home and my cell phone number and my address. And I walked around the neighborhood and I handed it to everybody and I said, I just moved in. You know, here, here's my contact information. If you need anything, blah, blah, blah, blah, blah. And if I had an older neighborhood, I would say, look, if you need help raking, if you need me to walk your dog, we're here. Please don't wait until it's a crisis to call on us. We like to help. Right? Like I would reach out first and that's a really good way to start and make connections.
Celeste Headley
I love that. I love the idea of index cards because I think humanizing people is so important because it's so easy to say, oh, there's just a new stranger in the house next door. So having some context for who you are I think is so incredibly important. I think for me it starts with a new neighbor, moves in, this is old fashioned, but go over with a basket of muffins or cookies or something to make them feel welcome, to not make them feel isolated. Because I think it is so easy to move into a new neighborhood and think, I'm the only new person here, everybody else already knows each other, nobody's going to like me. I don't know whether I fit in, especially if you're an ethnic or racial or other type of minority. So I think it's just so important to make those little, maybe old fashioned gestures of welcome in order to invite people into the community so helpful.
Andy Taegel
This is also great. Celeste, Sasha, I'm so happy to have you. I'm ready for these questions. Question number one. Dear Life Kit, my neighbor 50 something year old, single, lives alone, works random hours and is home a lot. I work full time with one of those days being from home. The problem is he has a drum set in his basement, and when he plays, I can clearly hear it. He's a fairly decent drummer. However, he practices a lot. If it were occasionally, that would be one thing, but it's nearly every day for multiple hours. We're friends, but I don't know how to address this signed drummer Bummer. Seems like he's trying to be conscious, or as conscious as he can to do what he can to curb the noise for the people around him.
Sasha Philipp
So I will say that, Andy, you're totally right that this guy is within his rights and he's in his basement and it sounds like he's not doing it during the hours when he's not allowed. So the neighbor who's annoyed, it's also totally understandable that you're annoyed. Like, that's understandable too. But you have to start from the idea that he's in his personal space and it's okay. And then ask yourself, what can I do to make my space so that it's better for me? Like, they have very inexpensive insulating tiles that you can put on your walls and your ceiling to insulate your space. Like wherever it is that you work against noise, you can put in noise canceling headphones. I'm gonna have to say this is a conflict you should probably let go. Okay, this is. This guy for what? He's home a lot and he gets pleasure out of playing his drums. And he's allowed to, right? Like he's not playing at 1 in the morning.
Celeste Headley
Yeah, you make really good points, Celeste. And my mind immediately goes to. She says they're friends, right? That's a great starting point. There's already some context here. She also says that he's a fairly decent drummer. So it doesn't sound like the drumming itself is what's annoying so much as the quantity and the amount of time that she's exposed to the drumming. So my thought would be maybe there's a compromise here. Yes, absolutely, Celeste, I agree with you. You can't control other people's actions. You can only control your own and your own environment. But also maybe have a conversation. The drummer Bummer. Our writer works one day at home. Maybe they can have a conversation where they work out. You know, hey, drummer, maybe you can practice during hours when I'm not at. And then perhaps quietness, silence, stillness is important to me. Maybe keep it down a little bit during the times when I am home and we can exchange schedules or whatever it takes. So maybe there's an opportunity for dialogue there, because maybe he doesn't realize that it's bothering her as much as it does. So having that conversation and expressing that might go a long way. And it may still require noise canceling headphones when he practices in the evenings and she wants quiet. But maybe there's a little bit of room for compromise and collaboration there.
Sasha Philipp
And don't wait until you're sitting in your house and you hear the drumming and you get ticked off. There's something Ambrose Bierce said where he said, speak when you're angry and you'll make the best speech you'll ever regret. Right? Like, don't wait until you're ticked off. You know, wait until there's no drumming and you're calm and then bring it up. And don't try to soften the message. Like when you mix it with compliments. Oh, you're such a great drummer. You know, if I weren't working at home, I would love listening to you. Because people, most people interpret that as them being manipulated or you're being dishonest, and it can make things worse. And the last thing I would say is don't over personalize it. This isn't about his character. It's not about your character. This is about a very simple task. Conflict. Right. The task of finding a middle ground if it's possible or if not possible, for you to live with what exists. So don't make this about anybody's character or personality.
Andy Taegel
Great advice. All right, let's keep it moving. Question number two. Dear Life Kit, we live in a nice neighborhood that has HOA rules. There's a neighbor very close to us that is violating some of those rules. They have multiple vehicles that don't run in their driveway. A huge water container that they use during the Helene ordeal building supplies. Even though there was no damage in our neighborhood, and they still have Christmas lights up and actually hanging down in spots. All of this is in their driveway except the Christmas lights, of course. So my question is, do we call the president of the hoa? They're nice people, and we don't want to have them be angry at us, but it's a real eyesore, and no one else in the development lives like this. Signed sight for sore eyes.
Sasha Philipp
I'm gonna guess what Sasha's gonna say, which is, do not call the HOA president. Go over and talk to them.
Celeste Headley
Yes.
Sasha Philipp
That's always my answer, and that's my answer also, frankly, as a person of color, please don't bring in the authorities unless it's absolutely necessary. You have no idea what's going on in their life. If you call the HOA and they get fined only to find out that they just had a death in the family, they have a major medical problem, that something has been going on for the long term that has completely disrupted their life, you're going to feel horrible. So go talk to them. Maybe they need help. You know, maybe you can go over and say, you know, I've noticed this is happening, and I just want to know, is there anything I can help you with? Can we get a group of people to help out? Is there anything I can do? And, you know, I'm not trying to downplay what it's like to have what you think of as ugliness in your living environment. That's not a small thing. We all want to surround ourselves in an environment that is a comfort, is not an irritant. I get that.
Celeste Headley
And the other thing I would say is it's so easy for us to assume bad intentions, and that is not usually what is going on. So if you can go into these things, any of these things, assuming good intentions and assuming that what's going on is not intended to hurt you, and certainly not specifically you, there certainly are situations where that happens, where neighbors get incredibly petty and they are actually, actually actively trying to harm each other. But that is incredibly rare. Incredibly, incredibly rare. So if you can go into these situations, assuming good intentions, assume that the person, there's something else going on. And assuming that if there's something going on, help is the thing to offer that's so much more useful and so much more neighborly than, again, telling yourself that story in your head.
Andy Taegel
If it goes poorly, if the neighbor is not, in fact, in need of help, if the neighbor is like, this is my place and I'm going to live the way that I want to, well, then you, at least you have your answer.
Sasha Philipp
Yeah, you can always escalate. It's real hard once you've escalated, to ratchet back.
Celeste Headley
And you can make a plan ahead of time, right? You can say, okay, I'm going to go have this conversation. I am going to go. When I am calm and not myself triggered or escalated, I'm going to go when I'm calm, I'm going to have this conversation. And my plan B, if it doesn't go well, is X. And maybe that is calling the hoa. But start at the lowest possible level.
Andy Taegel
Yes, all right, moving on to our final question. Dear Life Kid, how do I respond to a neighbor who's invited themselves over to gatherings multiple times? Neither of us plan to move, but when this person texts me asking if we're having a party for a certain holiday or event, I'm not sure how to respond. Since she's a neighbor, it's not like I can lie about not having something signed by the more not the merrier.
Sasha Philipp
What's the harm, right? Is this person being disruptive? You really have to do a reward versus cost analysis here. And again, I hate to repeat that context matters, but it does. Maybe she's lonely. Maybe she needs contact. Maybe she's in. She's been through something bad and needs to be included. Maybe she's been excluded on her life and made a vow that she was not gonna be excluded anymore and she was gonna be aggressive and invited to those parties. Maybe that's something she said. You can absolutely talk to her and find out about it. Or you could just say, I'm having a big party and it's okay, because if there's 10 people here, what do I care if it's 11?
Celeste Headley
I mostly agree because that's where my brain went as well. Maybe this person is desperately lonely and just wants community and connection, in which case, does it hurt me to provide that for her, if not allow it? The other part of my brain, though, said maybe I've planned these gatherings in great detail. Maybe I've looked at my RSVP list and I know I have 10 people, and I've bought food for 10 people and drinks for 10 people and party favors for 10 people. And that 11th person really, truly is disruptive. There's no harm in setting boundaries, have the conversation figure out what the shared interests are, because maybe she needs community, and maybe you can provide that in some other way without her coming to every one of your gatherings. And you can set the boundary of, yes, we are having a gathering, but it really is just for this group of people, my close friends, my family, whatever that might be. But you're more than welcome to come to the next gathering, whatever that might look like. Again, there's no. There's no harm in being kind. And mostly, there's no harm in being kind, balanced against, does it harm you? Because if it does harm you because you've put all that planning in, then it's okay to say no, but perhaps also figure out what's going on with her and find an opportunity to say yes sometimes.
Andy Taegel
Yeah, absolutely. I think I had the Exact same take. You know, it's like, what is the actual cost to you? And be honest about your answer, because sometimes there is an actual. A social cost. You know what I mean? Like, if you. If it. If it will take away from, you know, I'm thinking about my son's birthday party. If you're gonna have to babysit that one person the whole time, they're gonna, like, be stuck to you, and it will take you away from the family and the memories. And, you know, I think. I think that's like, not insubstantial, you.
Sasha Philipp
Know, I mean, the reward versus cost, you know, you have to remember that resistance is a form of obsession, right? Like, resistance is a way of holding on to something. So if this person is coming to every party and it's not harming you, like, it's possible to just let it go. Then by thinking on it all the time, you're actually obsessing over this, right? It's possible that that's what's doing the harm and not the neighbor. So be sure that you're clear and self aware about what's actually causing this disruption in your head. If it's not the neighbor's behavior, then maybe it's your obsession with it.
Celeste Headley
I think one of the hardest things is to be honest with yourself when it comes to conflict, because. Yes. Are you holding on to this thing because it's filling some need, some internal need of obsessing over this and having something to obsess about? Are you? Are you? So figure out what it is that you actually need and what you want and what's important and what's not. Right? What is actually going to serve you in the long run versus what's not. Because I think sometimes we get so embroiled in our own narrative that it's really hard to let go and see the forest for the trees.
Andy Taegel
I love that. Sasha, Celeste, it's been an absolute pleasure. Before I let you go, we ask every guest of dear life Kit for their best piece of advice. I know that's a big ask. It doesn't have to be your best piece, piece of advice of all time. It can be the best thing that you heard this morning, something that you've been thinking about this week, something you read on a bus that felt particularly, you know, salient today. It can be anything at all that. That speaks to you.
Sasha Philipp
I would say some of the best advice I got was you can't do more than your best. Like, that's it. There's a limit, and it's the best you can do and then let go.
Andy Taegel
You can't do more than your best.
Celeste Headley
In a similar vein I said this earlier as well is you can only control your own actions and your own emotions. You cannot do that for someone else.
Andy Taegel
Oh, but Sasha, I try so hard. Are you sure? Because I try. I really try. If I just try hard enough, if I just do a little bit more than my best, I really feel like I can change somebody else. I really think that I can.
Celeste Headley
That's the eternal trap, right?
Marielle Segarra
That was Life Kit reporter Andy Taegel in conversation with professional mediator and arbitrator Sasha Philipp and writer and speaker Celeste Headley. For more Life Kit, check out our other episodes. We have one on Houseplants and another on breast cancer screening. You can find those@npr.org LifeKit and if you love Life Kit and want even more, subscribe to our newsletter@npr.org LifeKitnewsletter Also, we love hearing from you, so if you have episode ideas or feedback you want to share with us, email us@lifekitpr.org this episode of Life Kit was produced by Claire Marie Schneider. Our visuals editor is Beck Harlan and our digital editor is Malika Garib. Megan Kane is our supervising editor and Beth Donovan is our executive producer. Our production team also includes Margaret Serino, Sam Yellowhorse, Kessler, and Sylvie Douglas. Engineering support comes from David Greenberg. I'm Mariel Segarra. Thanks for listening.
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Life Kit: Dear Life Kit – I'm Having Neighbor Drama
Episode Release Date: May 22, 2025
Host: Marielle Segarra
Guests: Sasha Philipp (Professional Mediator and Arbitrator), Celeste Headley (Professional Speaker, Journalist, and Author)
In this episode of NPR’s Life Kit, host Marielle Segarra delves into the intricate dynamics of neighborly disputes. Titled "Dear Life Kit: I'm Having Neighbor Drama," the episode addresses common yet challenging neighbor issues, offering expert advice on fostering harmonious relationships within communities.
Joining Marielle are Sasha Philipp, a professional mediator and arbitrator with over a decade of experience in civil litigation, and Celeste Headley, a seasoned speaker, journalist, and author of We Need to Talk: How to Have Conversations that Matter. Together, they provide nuanced perspectives on handling neighborly tensions with empathy and effective communication.
Listener Question:
Andy Taegel writes in about his friend, "Drummer Bummer," whose frequent drumming sessions in his basement disrupt Andy's work-from-home environment. Despite being a decent drummer, the constant noise poses a challenge.
Sasha Philipp's Advice ([08:53]):
Sasha acknowledges the legitimacy of both parties' feelings, stating, “It's really impossible to overestimate the benefits from knowing your neighbors... it is absolutely possible and really necessary to have solid, respectful, good relationships with people you don't like.” She suggests focusing on personal solutions, such as soundproofing or using noise-canceling headphones, and advises against escalating the conflict unnecessarily.
Celeste Headley’s Perspective ([09:49]):
Celeste emphasizes the importance of dialogue, “Maybe there's a compromise here... perhaps quietness, silence, stillness is important to me. Maybe keep it down a little bit during the times when I am home.” She encourages expressing feelings openly to find a middle ground, fostering mutual understanding and respect.
Listener Question:
Signed "Sight for Sore Eyes," a listener expresses concern over a neighbor violating Homeowners Association (HOA) rules by parking multiple vehicles, storing large water containers, and displaying excessive Christmas lights. They are hesitant to report the neighbor to avoid conflict.
Sasha Philipp's Guidance ([12:58]):
Sasha advises against immediately involving the HOA, especially considering the potential underlying issues the neighbor might be facing. She suggests a personal approach: “Maybe they need help... I just want to know, is there anything I can help you with?” This approach fosters empathy and opens the door for supportive interventions rather than punitive measures.
Celeste Headley’s Insight ([14:00]):
Celeste reinforces the importance of assuming good intentions, noting, “If you can go into these situations, assuming good intentions... you can offer help that's so much more useful and so much more neighborly than, again, telling yourself that story in your head.”
Sasha Philipp’s Further Advice ([15:12]):
If personal attempts to resolve the issue fail, Sasha acknowledges that escalation might be necessary but warns of the difficulty in retracting after involving authorities.
Listener Question:
A listener, "The More Not the Merrier," seeks advice on handling a neighbor who repeatedly invites herself to personal gatherings. While appreciating her interest, the listener struggles with how to respond without causing offense.
Sasha Philipp's Approach ([16:02]):
Sasha encourages evaluating the situation through a “reward versus cost analysis,” considering whether the neighbor's presence genuinely disrupts the event. She suggests understanding the neighbor's motivations, which might stem from loneliness or a desire for connection, and determining if accommodating her occasional attendance is feasible without significant downsides.
Celeste Headley’s Strategy ([16:42]):
Celeste advises setting clear boundaries while maintaining kindness. She recommends, “You can set the boundary of, yes, we are having a gathering, but it really is just for this group of people... but you're more than welcome to come to the next gathering.” This approach balances personal comfort with neighborly goodwill.
Sasha Philipp’s Additional Insights ([18:09]):
Sasha highlights the importance of self-awareness in conflict, stating, “If this person is coming to every party and it's not harming you, it's possible to just let it go... maybe it's your obsession with it.”
As the episode concludes, both Sasha and Celeste share their personal pieces of advice:
Sasha Philipp ([20:28]): “You can’t do more than your best. Like, that’s it. There’s a limit, and it’s the best you can do and then let go.”
Celeste Headley ([20:36]): “You can only control your own actions and your own emotions. You cannot do that for someone else.”
These insights encapsulate the essence of effective conflict resolution—emphasizing personal responsibility, empathy, and the importance of communication.
"Dear Life Kit: I'm Having Neighbor Drama" offers practical strategies for managing common neighbor disputes, underscored by empathy and effective communication. Whether it's addressing noise issues, HOA rule violations, or overly familiar neighbors, Sasha Philipp and Celeste Headley provide valuable tools to foster a more harmonious living environment. This episode serves as a comprehensive guide for anyone seeking to navigate the complexities of neighborly relationships with grace and understanding.