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Every business is eventually going to want to grow and then eventually want to scale. You have to remember as entrepreneurs and business owners, we know how much money we can get, so we don't have a cap on that. But the people that you want working for you that maybe are W2s, they don't have that same mindset. They want security and safety and benefits are some of the biggest things that employees are chasing.
B
I think to a lot of the employees, it's not even for them, it's their nagging, the nagging spouse, we call it spouse.
A
In the house. You have one that works and one that doesn't, or one that's an entrepreneur and one works. Yeah, my situation, my wife has a W2D job, great job, phenomenal benefits. So I'm like, I don't have to go out and get private health care. I get phenomenal benefits here. And then I add these other little plans to make it a better 360°, amazing product. Right? Because it's a better strategy. When I, when I get involved and I start putting indemnity policies in and HSAs and all these extra things, I'm making money. If I go to a doctor or I go to a hospital, have a surgery, I'm going to make a profit. And a lot of people like, how is that possible?
B
Just explain that at a third grade level to people.
A
Of course, of course. So imagine.
B
My name is Rudy Moore, host of Living the Red Life podcast and I'm here to change the way you see your life in your earpiece every single week. If you're ready to start living the red life, ditch the blue pill, take the red pill. Join me in wonderland and change your life. What's up, guys? Welcome back to another episode of Living the Red Life. Joining me today is Philippe, a good friend. He's been in our community for a long time, helps a lot of our members and myself with advanced insurance strategies, my own personal insurances, insuring my team. And then also he's a bit of a master on the sales side. He runs these big in person sales events, selling one to many, had dozens of sales reps, trained tons of salespeople, took tens of thousands of sales calls. So we're going to cover some good stuff today. Welcome to the show, Rudy.
A
Thank you so much for having me, man.
B
So I know we've been trying to do this for a long time. What you do is very advanced and cool because most people listening, right, they don't understand as an entrepreneur, all the insurance options for them, right? For their own Personal health and everything, but then also how to ensure get insurances for their team, their employees, and actually save some money doing it while adding a ton of benefits. So I want to dive into that today, but then I also want to dive in on the business side because we've been working with you for years on the business side, like how you sell, you know, building sales teams, selling events, hosting your own mini seminars and how that's applicable to the audience too. Let's start with you and your background. How did you get into all this?
A
Yeah, so I've been doing this about 22 years. When I got out of the military, I had a part time job at Sam's club, you know, packing meat. It was terrible job. I was dead broke. I project living, just, you know, living on scraps and went to a mass hire and it was these bankers, Life and casualty, they were hiring a bunch of people. They convinced me I was gonna make 500 grand a year and I didn't need a college education. So I was like, this is great. My oldest daughter, who's 26 now, was like 4 years old then, right? So I got into the sales of insurance and I just really found my passion by serving other people. Because before I'd been serving my country and that was great, great life. And then serving other people really made it interesting and easy to do, right. Because I had a purpose and I had a reason and it was driving me constantly. And then all the challenges that were involved in it, you know, and helping people through all these different unique problems, you start to realize not everybody's the same, but we all have the same problem, right? So it's like once you find one solution and another and you get through about 20, 30 different solutions, you can start to see it repeat itself.
B
Well, and what's interesting just on the entrepreneurial journey side is a lot of people get into sales, but then they just stay in sales. Whereas you decided to become a business owner and then grow a team. And so what made that transition?
A
Covid. Right? So like Covid hit and I was coming off the best year of my life in my, in my career. And I was doing it solo. I was an independent. And I thought, man, I'm still killing it during COVID Like I thrived during quarantine and I saw so many people suffering and I was like, you know, I could probably teach people how to do this and give them the tools and resources that no one ever gave me or ever thought to give me. And that's really where Procare Consulting came from. It came from me having a lot of time on my hands because it was quarantine. And I was like, how can I develop this? And I put a plan together and then I just started hiring brokers and really training them and teaching them on how to better put dollars in their pockets and live with a purpose and live with passion at the same time.
B
But I think what's great with you, knowing you and working with you for so long is, you know, as the CEO now and the owner, you're really trying to build those systems and those processes and you know, I see all the in depth training you give to them and the quality care, like, because I think when I think of insurances and sales, it's like this Wolf of Wall street style sales floor. Right? But yours is definitely like, I feel more like the Louis Vuitton style, the bespoke custom. Right. And, and you put a lot of bells and whistles around it like Louis Vuitton does, right. Like when you go to Louis Vuitton, they give you water on a little glass plate and there's a line outside and they let you in one by one and the stanchions and like I feel that's what you're doing. So how did you, you know, and that's part of being a smart business owner is your usp. And so how do you come up with these things to separate yourself?
A
I really wanted to give people a Ritz Carlton experience on a Motel 6 budget. So it was just beautiful that I could. I know their names, I know their wants, I know their needs by asking them at least 22 questions. Because that typically break breaks down the walls of defense with people. Because most people, they run into an insurance salesperson, it's probably right below having a root canal. Like that's how much you want to get it done, right? Like it's like right below like you'd rather have a root canal than deal with an insurance guy. Because like you said, most people, Wolf of Wall street, they're banging on my door, they're blowing me up on the telephone non stop. So when you come in with this tailored service for people and say, listen, I'm just going to educate you and then I'm going to show you all the options. Because I have no bias, I represent all the companies, so I don't really care what insurance you choose.
B
Well, that's what makes me happy thing up front, right? Because I think most of them, they're like, they have their go to thing, that's the gimmicky thing. And and then they just sell that no matter what. Yeah, yeah.
A
And most brokers do, they represent three or four companies and then they just hammer those three or four and they.
B
Get commission the most. Commissions from ones they push people.
A
Exactly, exactly. And for me, I'm terrible with it. I don't really count commissions. I just work and I have systems that do it for me. And I'm just like, if it's the right fit, it's the right fit.
B
But you have you. But it's like customer value. Right. If you do it that way, you probably make more in the long run.
A
Because of referrals.
B
Yeah, referrals. Happy customers versus someone gets sold in the wrong plan. They're looking every year they're like, kind of tells them, oh, I did it this year, but next year I'm gonna look again.
A
Exactly. And it was like you were saying, with systems, we're constantly educating people. We're doing Q and A sessions every quarter for each individual insurance company. We're doing nurture systems where I'm doing about 67 touch points per year per client. And that's between letters, cards, emails, text messages, seminars, member meets, luncheons, all these different ways of making sure that we're in front of them. Right. Because tip. It's on top of minds. Right. So I just want to always make sure that my clients are going to call me, me, our company, rather than call the insurance company. I want them to call me first. So I believe that, you know, the know, like trust triangle, right?
B
Yeah.
A
If they get to know me and they get to like me, they will trust me. And if they can trust me with their problems and I solve it once, then I impact their life, then they're going to tell everybody, hey, you got to call my guy. You know, whether it's a business owner or a senior or, or even a solopreneur. Right. It doesn't matter if I'm giving them that attention and that understanding so they're clear about what their choices. It just everybody wins when it's funny.
B
In sales because people will definitely pay more if they have that relationship. Like, I know when I found a good, like car dealer. Right. Or a good, I'm trying real estate person, for example. Like, I don't care if the car's a bit more with that dealer. If I just know I can. Like, he's reliable. I trust him. He's a good guy, you know. And so I think obviously some people always just go for the best deal, but especially more upper class people and entrepreneurs, I think we'll all happily pay more if we feel that connection.
A
For sure.
B
Do you see that even with the customers on a budget that they still, you know, they'll still sacrifice sometimes the cheaper option because of the relationship you've built?
A
I do. I see sometimes people are on a plan and they're like, well, I love my plan, but I don't like my broker or my agent. And I really like you. And I'm like, well, I can't do an agent of record switch on this company. But there are other programs that you could look at and they're like, I'm willing to go to another program and get less to be with you, because with you I'm gonna get more and buy more. It's time, right? Cause time and money are commodities that we all have. But you can't replace time. God's only giving us so much. So for those people, I'm saving them time. And that's the value and the frustration. I mitigate the risk of frustration and anxiety around something that's below a root canal. You know what I mean?
B
So, so how do the entrepreneurs watching this, they have some sales reps, probably right now, sales reps are just doing sales calls, sales meetings, and they've not thought about all these other bells and whistles around it that you have. What are three or four tips they can implement instantly to get more referrals, Happier clients improve sales processes.
A
Yeah, I think really understanding that you, your, your systems have to be automated. And if you're not automating your systems, like if you're using Google sheets and Excel spreadsheets, like you're missing the boat. Right.
B
Trust in your reps to do the 67 search function. Exactly.
A
It's never going to happen. But if you automate it and you spend one day a week with your guys and just say, hey, listen, let's get some ideation here. Let's create some structures for you. And then you put your own personal twist on it so it's authentic. And I'm going to show you how to put it in this system where you can just automate it out for the next 90 days. And then every 90 days we meet again and we refresh the information going up.
B
We did a lot of that and we've actually, just recently now we actually hired four va. So four grand a month grand a va for our sales team. And they do a ton of custom work even beyond automation now. And one of them we started just doing was custom proposals for everyone. So they take the transcript from the zoom Write this custom proposal out. The rep approves it every morning at 9am and now they send custom proposals out. And it's like. And I, and I teach my team because it's so much work. And I teach my team. I mean, the winning in business lies in the, the irregular things, the things that sound stupid, sound crazy, sound like that's a ton of like work. Why would you ever do that? But that's actually where you win because no one else is doing it.
A
It's the uniqueness. Right. Of doing something different so you stand out from everybody. Yeah.
B
Like you send in handwritten thank you cards and hosting free lunches. It's like, that's so much freaking work. You know? But that's why you. It works.
A
Exactly. And I have a 52 week video nurture series where they're getting a video, two, three minute video that's highly produced. And I'm talking about how to pick a dentist, how to pick a primary care, how, you know, the hospital's ripping you off, what red flags to be looking for in your insurance bill. Don't pay the bill until you do this. Right. Just like those little tips that people don't think about. And most brokers don't do that. They sell and they disappear.
B
Yeah, yeah, yeah.
A
And then their books getting flipped all the time.
B
It's like, here's one more example we're just starting. That's even crazier. So you know, we sold funnel builds for many years. We just hired like a whole separate design team division. And now they actually design the funnel for the client before a sales call.
A
Oh, wow.
B
It's ridiculous. It's like the most ridiculous thing ever. Cause you're like doing a free website build to show the client before a sales call.
A
That's smart. I love that.
B
Yeah. But it's like so ridiculous. It works because now they get to see a funnel before they even get on the sale.
A
It takes the guessing out, like, what's the product gonna look like? And yada yada. Right. So then you're just able to show it. Right.
B
And we're about to try it with a copy team doing books. So I love writing.
A
Yeah.
B
With ChatGPT. And then a copywriter writing someone's book before they get on a call.
A
Before they get on a call. I love it. And we do the same thing, customizing the plans before someone has an appointment with me. There's an intake form where they give me some information. And from that I can shave off a lot of time and then already show them customized Plans. And then they're like, whoa, wow.
B
And we all love that. I think when we've, like, gone through our own sales processes. Right. Like the first thing you kind of. You want to visually see and understand how it works. So when someone turns up and can demonstrate that, yeah, it helps, like me buy way quicker. Whereas a lot of times in Salesforce, they're like, oh, I can't answer that. I'm like, well, I'm not interested. So tell me who can answer that or I'll find someone else that can.
A
Exactly.
B
I think that's a great tip for everyone listening is like, how can you meet the customer closer there so they can visually see it. For me, in my world, that might be pre designing a website mockup or social mockups or even like, you know, the book's an extreme thing, but even like the. The title of the book or in a chapter, outlines. Right. Could work. And for you, like, come in prepared.
A
Exactly. You know, it's super smart. And especially when you're dealing with small business owners because they're. They're not thinking about insurance most times. Right. They're thinking about commissions and systems and strategies, and then they're like, well, I'm a small business. I don't have to offer health insurance. Why would I?
B
I think that's right. Yeah. Let's. Let's le. Transition into that. Why would they.
A
Right. So why would you offer health insurance? Well, it depends on what kind of business owner you're at. Right. We kind of talk. Some people are just salespeople and they just sell. They don't ever grow from there.
B
Yeah.
A
And some business owners are just like, well, I'm okay doing 80 grand a year. And I'm like, it's a hobby then. Right. Like, you have a hobby, not a business. Every business is eventually going to want to grow and then eventually want to scale.
B
Yeah.
A
And a great way of doing that because we have to remember as entrepreneurs and business owners, we know how much money we can get, so we don't have a cap on that. But the people that you want working for you that maybe are W2s, they don't have that same mindset. They want security and safety and benefits are some of the biggest things that employees are chasing.
B
I mean, I learned about that, like when we were hiring and growing to, you know, 50 Pete plus in office. It was coming up all the time. Right. As entrepreneur online. No.
A
Yeah. Right.
B
You know, and I would have to just keep sending them to hr and eventually I got so sick of people asking us I had a one pager made so I could just say, here it is, you know, so it's funny how much that's valued.
A
Yep.
B
And at one point, because before we really took it seriously, I was just like, oh, we'll pay another 500amonth, you know, like. And then it's like, figure it out. But they didn't even want that. They're right.
A
Exactly.
B
So crazy about it. So that's so important for, I mean, people listening because you think as an entrepreneur, whatever. Right. But to a normal person, that's so important. And I think to a lot of the employees, it's not even for them, it's their nagging, the nagging spouse. So you're not taking that job, the kids, right?
A
Yeah, exactly.
B
Yeah, yeah.
A
It's like we call it spouse in the house. You have one that works and one that doesn't or one that's an entrepreneur and one works.
B
Yeah.
A
My situation, my wife has a W2 job, great job, she's got phenomenal benefits. So I'm like, I don't have to go out and get private health care. I get phenomenal benefits here. And then I add these other little plans to make it a better 360 degree, amazing product. Right. Because it's a better strategy when I, when I get involved and I start putting indemnity policies in and HSAs and all these extra things, it really limits our out of dollar, out of pocket expenses if something were to happen. Right. So in most cases I'm making money. If I go to a doctor or I go to a hospital or have a surgery, I'm going to make a profit. And a lot of people like, how is that possible? So you just got to structure your strategies correctly. Right. With indemnity policy.
B
Well, let's talk about that for a couple of minutes and then we'll come back to the what to for your employees. So if it's a solo entrepreneur listening, they just need it for themselves.
A
Yeah.
B
What are a couple of these good extra things to add?
A
So I think like it all comes down to your lifestyle and your budget, of course. And you've got two kinds of people. Some people that have a very clean lifestyle and people that don't have a clean lifestyle, whatever. I'm not here to judge. I mean, it is what it is. If you have a very clean lifestyle and you're not drinking, you're not drugging and you're pretty healthy, going with like health share ministries. Right. Like ministry programs can be phenomenal because there's such a Low cost. And they have this share program which is a deductible that's relatively low. And then it's 100% coverage afterwards. So it's really great to get in those. And then you put like a hospital indemnity on the back end or like what we call a mega indemnity that covers everything. So when you go to the doctor and you have a $40 copay, this other insurance company is sending you 125 bucks. So you're making a profit. You go to the.
B
Could you just explain that at a third grade level to people?
A
Of course. Of course. So imagine I'll give you a great example. You fall off a ladder or you're riding your bike, right? You're riding your bike. You fall off the bike and you hurt yourself. You dislocate your shoulder. You got to go to the emergency room. You go to the emergency room, you've got a copay for that. Let's say it's $400. That's your copay. So you go into the emergency room. Now you owe $400. Then they keep you overnight in the hospital. Then you've got another, let's say, $2,000, $2,500 because you have a deductible.
B
Yeah.
A
Well, now you're up to $2900. You get this other program from another insurance company that makes you a bet. And they say, well, I bet you won't. Nothing will happen to you, and you just got to pay me $100 a month. And if something does happen to you, we're going to pay you out. So you say, okay, great. You go to the emergency room. They say, okay, now we owe you $300. So the offset is 300 of the 400 that you have to spend. So you're like, okay, now what about the rest of the money that I owe? The $2,500 that's really comes in with hospitals because you get an admission rate of up to $3,000 and then up to $5,000 a day that you're in the hospital. So now you got eight grand. So you're making a profit. You know, you have a baby, you make a profit.
B
They're giving you like a couple grand more to go up to five grand per day.
A
Per day. And the beautiful kind of like stock.
B
Trading, but betting when it goes up and then also if it drops.
A
Exactly. It's mitigating. Right. And the thing is, most people will look for low deductible insurance because they're worried that if something Happens.
B
That's what I did. Yeah. I would always say, find me, you know, one of the. I don't mind paying more. I just. I don't want to have to pay nine grand because I fall off my bike.
A
Right, exactly.
B
Illinois.
A
And the thing that we do with most people, including you, is we go, no, you don't want to do that. What you'd rather do is have a higher deductible pay or lower premium, and then get an indemnity product on the back.
B
It's cheaper to add the indemnity monthly than it would be just to pay for the higher premium.
A
It's cheaper to have the two products, and then you have full safety and protection between the two. I call it like a gift box strategy. The insurance catastrophic insurance is the foundation, and then the box around it is the protection of an indemnity policy. And then the ribbon would be like dental or mental therapy or something of that, or an HSA something that's just that little bit extra to make it a little bit fancier.
B
And if you've got 20 mil in the bank, you probably don't care if it's a five grand deductible, right?
A
Oh, you don't. Right.
B
It's like if you. If the 5 grand still gonna hurt you, then it's worth paying $100 a month to get that.
A
Right.
B
Or whatever it would cost to get that reimbursed.
A
Right. But you know, Rudy, even If you had $20 million in the bank and you go to the hospital and you show your insurance card, and next thing you know, you get a check and you made two grand, you're gonna be like, yeah, what? It's just. For most people, it just doesn't make sense. They're like, how does this. How did that happen? You gotta remember 80% of people that are paying premiums for insurance never use it.
B
Well, that's how insurance works.
A
Exactly.
B
They always win. Unless there's a hurricane in Florida and they might lose.
A
That's why I'm not in that business. Homeowner's insurance, forget it. It's crazy to me. But with health insurance, it works like that all the time. And same thing with business owners. They're looking at it from an aspect of, well, these are dollars that have to go out for employees, and I'd rather put that into marketing or whatever whatnot. And I said, but what about retention and hiring people? You should have a great benefit system.
B
But they can. Even the dollar amounts of pay for insurance to health employees, there are ways to even like get tax write offs from that and strategies where it's not as much as you think once you do the maths right.
A
Correct. Not only that you can do, there's certain. If you offer wellness programs, there's a tax code, section 125C, that the government will actually give you breaks in your FICA tax. And it's up to $500, $600 sometimes per employee per year. So if you got 100 employees, you're getting all this money back in tax breaks, Right? As the employer.
B
Yeah.
A
The employee then has an indemnity product and the indemnity product is a, like a mental health, nutrition counseling, something like that. And we automate the system. So every month we're sending a text message to the employee saying like, how you feeling today? Just to keep it in layman's terms. And they're like, I feel great. Fantastic. Well, that initiates the indemnity. So then the indemnity reimburses the money they pay. So it cuts their taxes in half. Yeah, for the employee. So they're paying half in taxes. And the savings that they get in their taxes then buys insurance. So a lot of times with the companies we have, one, they're getting massive rebates back, two, the employees are getting free health insurance, free health insurance, free life insurance, free HSAs. And it's like, what? And most of these business owners like, how is this possible? That's one of my favorite things is going to a business and giving them a check for 27 grand. They're like, what is this for? And I said, well, I put you on a level funded product, which means at the end of the year you get access to your claims, dollars that are left over. And they're like, wait, what? And I'm like, yeah, you had $27,000 left in claims. That's your money. I give you that check back. And they're like, so I'm paying less a month for insurance and I get money back at the end of the year. And then I get a wellness program.
B
And the employees get a tax break.
A
Exactly, exactly. Employees get a tax break which allows them to get extra insurance. And one of the companies I deal with gives whole life insurance policies which collects cash value and it's guaranteed issue, which means for your wife and your kids, guaranteed issue life insurance. So if wife is unhealthy, kids are unhealthy, they're going to get guaranteed issue life insurance, which you would never be able to get on the private market. Right. Not for these amounts that we're getting 100, 200,000. Right. Depending on how much the employees are making per year. So the tax break is different, but it's just these really intricate strategies that sound kind of up there in the clouds. But that's the whole thing, right? I mean, strategies are chess.
B
Yeah, yeah.
A
And there's so many movements you can make where most people are playing the game. Checkers, Whether it's insurance or marketing. Right. How many people do you run into that are playing their marketing game or ads game, like checkers? You're like, what are you doing here? And it's sometimes those little micro movements. I mean, when I met you, I was playing checkers.
B
Yeah, yeah.
A
And you were like, hey, man, if you just move this here and move this here, you're gonna see great results. And I was like, what? And when I did it, I was like, it's crazy. It's like magic. Right? So it's the same thing in insurance, those little changes you do and then having someone that can be an advocate for you and really lay all these plans out for you. And I pay attention to the market. So when things change, I'm like, hey, listen, there's a new rule, there's new products. Let's get you on this. Let's shift you over. Because I don't care what insurance you're on. I just want you to win. That's it.
B
Love it. So, last couple of questions I like to ask on the show. More entrepreneurial now. Right? Well, first one, where do they find you if they want to go down the rabbit hole on the insurance side? And they're like, that all sounds great. My guide, my current person I use has no clue about any of that. I want to pick your brain on it and see if I can just use you to set it all up. Where do they go?
A
I love it. You can go Facebook or Instagram to ProCare Consulting or Philippe Lunstadt. Either one. Either my personal or my business. And you can also go to my LinkedIn as well. Philippe Lunsted. That's the best way to get a home.
B
We'll link it in the show notes, too. So, last couple of questions. On the entrepreneur side, I always ask, you know, a lot of success, but what was your biggest. One of the biggest failures in business?
A
Oh, man. My biggest failure in business was when I was working for Humana as a captive agent. And I quit my job because I was unhappy with the way management treated somebody else. And I didn't take my book of business. And it was over 800 clients so I went from making six figures to nothing. I was young. It was the dumbest thing ever. I didn't have a plan.
B
Were you allowed to take it?
A
Yeah, yeah, 100. I could have copied all those people and taken it. And then when I left, I could have easily contacted them and rewrote them because the plans change every year. I could have rewritten it and then boom, had 800 clients off the rip. So I actually did that twice. I did it with Humana and then I worked for United Healthcare and they had a contract dispute over in the area that I live in. And all of my clients went over to Blue Cross Blue Shield. But because I was a captain with United, I couldn't do anything. That's when I was like, never again, I'm going to become a broker. And it was like literally at that time I was working like three jobs. It was tough, Rudy. Three jobs, no vacation time, three and a half years. Grinding, grinding, grinding. Was a mattress firm trainer. I was. Worked at a pipe factory third shift and I was doing telemarketing every single day. It was nuts, man. No dinners, no holidays, none of that stuff. And it was, it was tough. But now I'm here. Right.
B
Last question. I always ask, if you could go on a time machine to your younger self and tell yourself one thing, what would it be?
A
I would have told my younger self to invest in yourself, invest in the education. Don't buy the glittery glamorous things. Invest in your business masterminds, read more books and focus on personal growth. Because I would have been where I'm at now 15 years ago.
B
It's funny how still 90% of the world does no personal development, none. But the people that do, it's like they always say they wish they'd done it earlier.
A
Yep, absolutely. I wish I would have done it earlier instead of going to concerts. I wish I would have gone to, you know, your events or. Well, you weren't doing events back then, right? But like Tony Robbins and all these other guys were doing them, right? And it's like, nah, I'd rather, you know, go to a concert or go to the bar or whatever. Just stupid, man. Like lucky.
B
I like fell on Tim Ferriss four hour work week at 18 and became upset. And I just. Then I did all the Brian Tracy's stuff right after and you know, it's. I got lucky. I started it young, I guess. But yeah, some people, they don't start it till 40 and it's like, they're like, I lost all my 30s and.
A
People think it's something that there's some kind of magic formula or you got lucky or whatever. And it's like, no, I just. I paid attention to what was inside of me and my abilities. Like, I changed my limited belief system to be like, I could do this. And here's the roadmap. Because success leaves clues. I just have to follow these things. Right. And that's what we do. And now that you learn those, you pass those on, whether it's to your employees, to your clients, to whatever, you pass it on because you want to pay it forward. Right. And it's the absolute truth. I mean, it's gospel. If you just invest in personal development.
B
You see the same people that have been unfit all their life, and then they lose 50 pounds, and then they can't stop talking about fitness ever again. Right. Like, you know, and I see that with so many clients, but when I was in fitness, they lost the weight with me, and then now they're like, becoming personal trainers.
A
Yeah, exactly.
B
See how it changes? I think if you're listening and not into impersonal development, that's how personal development feels.
A
Yeah, absolutely. 100% love that.
B
Good. So that's a wrap. Just one more time. Your Instagram.
A
Instagram is FTLuns or ProCare Consulting. Good.
B
Love it. Well, great episode. Talking about all the insurance for entrepreneurs, for their teams, building a unique sales system too. That was awesome conversation. So, guys, go check him out. And of course, keep living the red life.
Podcast Summary: Living The Red Life – "The Smartest Insurance Strategy No One Talks About"
Episode Details:
Introduction
In this insightful episode of Living The Red Life, host Rudy Mawer engages in a profound discussion with his long-time friend and insurance strategist, Philippe Lunstadt. The episode delves deep into advanced insurance strategies tailored for entrepreneurs and business owners, emphasizing how these strategies can not only provide robust benefits to employees but also generate profit and enhance business growth.
Guest Background and Journey into Insurance
Philippe shares his entrepreneurial journey, highlighting his transition from military service to the insurance industry. Starting with a part-time job at Sam's Club and facing financial struggles, Philippe was inspired by persuasive bankers to pursue a career in insurance sales, projecting substantial earnings without the need for a college education.
[02:34] Philippe: “I found my passion by serving other people. Before, I was serving my country, and this was another way to have a purpose and drive.”
His dedication led him to establish ProCare Consulting during the COVID-19 pandemic, aiming to equip other brokers with the tools and strategies he developed to thrive even in challenging times.
Building a Unique Insurance Business Model
Philippe contrasts traditional, aggressive sales models often seen in the insurance industry with his bespoke, client-centric approach. He emphasizes the importance of personalized service, likening his strategy to the luxury and attention to detail of a Louis Vuitton experience.
[05:23] Philippe: “I really wanted to give people a Ritz Carlton experience on a Motel 6 budget.”
By asking comprehensive questions (over 22), Philippe breaks down barriers of mistrust typically associated with insurance sales. This tailored approach not only builds trust but also ensures clients receive unbiased advice, free from the constraints of promoting specific insurance companies for higher commissions.
Key Strategies for Entrepreneurs: Enhancing Sales and Client Relations
Philippe and Rudy discuss actionable strategies that entrepreneurs can implement to improve their sales processes and client satisfaction:
Automation of Systems:
[09:30] Philippe: “If you're not automating your systems, like if you're using Google sheets and Excel spreadsheets, you're missing the boat.”
Personalized Proposals:
[11:25] Rudy: “We just hired like a whole separate design team division. Now they actually design the funnel for the client before a sales call.”
Unique Client Engagement:
[10:52] Rudy: “Like you send in handwritten thank you cards and hosting free lunches. It works because no one else is doing it.”
Education and Nurture Programs:
[11:00] Philippe: “I have a 52 week video nurture series where they're getting a video, two, three minute video that's highly produced...”
Advanced Insurance Strategies: Indemnity Policies and Profit Generation
A significant portion of the discussion centers around Philippe’s innovative use of indemnity policies and Health Savings Accounts (HSAs) to create insurance strategies that not only protect but also generate profit for entrepreneurs.
Indemnity Policies:
These policies reimburse individuals for out-of-pocket medical expenses, effectively creating a profit stream when medical costs are incurred.
[15:47] Philippe: “If I go to a doctor or I go to a hospital, have a surgery, I'm going to make a profit.”
Health Share Ministries and Mega Indemnity:
For those with a clean lifestyle, low-cost health share programs combined with mega indemnity policies offer extensive coverage with minimal expenses.
[16:09] Philippe: “If you go to the doctor and you have a $40 copay, this other insurance company is sending you $125 bucks.”
Philippe explains how these strategies allow entrepreneurs to minimize out-of-pocket expenses while simultaneously creating a profitable insurance model. By structuring insurance plans correctly, entrepreneurs can turn potential medical expenses into revenue-generating opportunities.
Employee Benefits and Business Growth
The conversation shifts to the importance of providing comprehensive insurance benefits to employees as a means of retention and attraction. Philippe emphasizes that offering robust benefits systems can be more cost-effective in the long run through tax advantages and increased employee satisfaction.
[20:08] Philippe: “The employee then has an indemnity product...cutting their taxes in half... free health insurance, free life insurance, free HSAs.”
These benefits not only enhance employee satisfaction but also contribute to the overall growth and stability of the business. Philippe highlights how tax write-offs and wellness programs can significantly reduce the cost of providing these benefits.
Overcoming Business Failures and Lessons Learned
Philippe candidly shares his past business failures, including mistakes made while working as a captive agent. He emphasizes the importance of retaining clients and leveraging existing relationships to build a robust client base.
[24:07] Philippe: “My biggest failure in business was when I was working for Humana as a captive agent... I didn't take my book of business. It was over 800 clients... I could have copied all those people and taken it.”
These experiences fueled his determination to become a successful broker and build ProCare Consulting into a thriving enterprise.
Advice for Aspiring Entrepreneurs: Investing in Personal Development
Reflecting on his journey, Philippe advises entrepreneurs to prioritize personal growth and education over superficial expenses. Investing in masterminds, reading, and continuous learning are pivotal for long-term success.
[25:36] Philippe: “Invest in yourself, invest in the education. Don't buy the glittery glamorous things... focus on personal growth.”
He underscores the significance of changing one’s mindset and following proven roadmaps to achieve remarkable results.
Conclusion and Final Thoughts
The episode wraps up with Rudy and Philippe reiterating the importance of innovative insurance strategies and personal development in building a successful business. They encourage listeners to explore advanced insurance options and implement unique sales strategies to stand out in their respective industries.
[27:43] Rudy: “Great episode. Talking about all the insurance for entrepreneurs, for their teams, building a unique sales system too. That was awesome conversation.”
Key Takeaways:
Notable Quotes:
Resources:
For entrepreneurs and business owners looking to elevate their insurance strategies and build a stronger, more profitable team, this episode offers invaluable insights and actionable advice. Tune in to discover how innovative insurance solutions can transform your business and create a lasting legacy.
Stay Connected: For more episodes and insights on scaling your business and building an unstoppable team, subscribe to Living The Red Life on your preferred podcast platform. Keep living the red life!