Today’s episode jumps straight into the deep end of managing a practice. Dr. Kuba shares about a disgruntled parent in her practice that ended up with an unexpected bill of $1,700. Travel together with Dr. Kuba and Bethany as they discuss step by step how they investigated the account and used it as an opportunity to learn and improve. In today’s episode, they discuss what all went wrong with the treatment estimate and then discuss the changes that could have been made to ensure a more accurate estimate. Deep and meaningful tips are included in this episode PLUS so much more in the June bonus episode.

Don’t Miss the Early Bird Registration Special for the Leadership Summit!!

Friday, September 18 from 8:30 – 4:30

Inquire or register TODAY:

www.hellobethany.com/leadership

📣SUBSCRIBE TODAY!! Trying to figure out how to get all of those tasks done? Wondering how to delegate to your team? Find out in the June Digest! Become a subscriber TODAY!

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Interested in the Leadership Summit?
Friday, September 18, 2026 from 8:30 – 4:30
Inquire or register TODAY: HelloBethany.com