Dr. Kuba is all bent out of shape today over a recent medical visit. She recaps multiple instances of inefficiencies that push her to pause, reflect, and consider the hidden lessons. She and Bethany dialogue about the potential causes of such inefficiencies as well as what dental teams can do to avoid chronic medical mistakes. Everyone can relate to those terrible medical experiences, but today’s episode will help you to stop and consider the lessons to be learned in thinking through these scenarios.

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Do not miss the Leadership Summit!
When: September 18, 2026 from 8:30 a.m. - 4:30 p.m. (Lunch served)
Where: Homewood Suites The Colony, TX
Who: Practice owners and leaders are invited
What: Bring your leadership problems, and we will solve them together! Harness a day full of practical solutions surrounded by like minded leaders.

www.hellobethany.com/leadership

HUB HIGHLIGHT
Emergency Call Triage
Make emergency calls easier for your front office team with this simple triage guide that helps them ask the right questions and know how quickly a patient may need to be seen.

Team Training
Make team training easier with this step-by-step guide designed to help your front office and clinical team work more efficiently and create a better patient experience.

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Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Interested in the Leadership Summit?
Join Us! Friday, September 18, 2026
8:30am - 4:30pm
In The Colony, TX
Inquire or register TODAY!
HelloBethany.com/Leadership