Transcript
A (0:00)
The Martech Podcast is a proud member of the I Hear Everything Podcast Network. Looking to launch or scale your podcast, I Hear Everything delivers podcast production, growth and monetization solutions that transform your words into profit. Ready to give your brand a voice? Then visit iheareverything.com.
B (0:25)
From advertising to software as a service to data across all of our programs and clients, we've seen a 55 to 65% open rate. Getting brands authentically integrated into content performs better than TV advertising. Typical lifespan of an article is about 24 to 36 hours. If we're reaching out to the right person with the right message and a clear call to action, then it's just a matter of timing.
A (0:53)
Welcome to the Martech Podcast, a member of the I Hear Everything Podcast network. In this podcast, you'll hear the stories of world class marketers that you technology to drive business results and achieve career success. Here's the host of the Martech Podcast, Benjamin Shapiro.
B (1:15)
I'm Benjamin Shapiro and joining me today is Alex Schultz, who is the CMO and VP of analytics at Meta. Alex oversees global marketing analytics and internationalization for the company's 3.4 billion daily users and was named one of Forbes most popular influential CMOs in the world. And today he's going to talk to us about his new book, the Art and Science of Digital Advertising, which is a deep dive into how creativity and analytics work together to drive growth in an AI first world. All right, well, I want to ask the last question here. You're going to look into your crystal ball and tell us marketers what we can expect. Platforms like Meta are creating campaigns to do full campaign creation and optimization. So what happens to the marketing profession when you can go to a platform like Meta, say, figure out who my target is, what my optimization tactics are, go get me customers, go make me business. What's the purpose of marketing? What happens to us?
C (2:13)
Well, first and foremost, creative. Right now, these machines aren't creative. It really feels that everyone I've talked to in the field doesn't know the path by which they get creative. And so first and foremost, the creative idea becomes more and more valuable. That'd be why. And creative idea does not just mean pretty pictures. It doesn't just mean a brand idea. It means how you use data, how you think about the campaign, how you structure things. There's lots of things in creativity. Point two is for me, there's a framework I look at. One is things that are being done already that are very routine will actually get automated and be made more efficient by AI, bunch of them will. That will mean, yeah, you're right. What is the job of those people? There will be less work in that space. So that one, we did just this. The second thing that's going to happen is. And for that, an example I'd use right now for US is producing 47 different executions of a given banner ad. AI is starting to get very involved in that. The second thing is stuff that was technically possible but was just really expensive suddenly becomes viable. An example I'd use there is now for Facebook, if you lose access to your account in the us, there's customer support chat that you can use that is entirely enabled via AI. There's a bunch more humans actually who've been hired. There's a bunch more people who've been hired because at some point the AI has to hand off. There's training from humans, there's labeling, there's measurement, there's evals in the measurement to understand did we get it right? So actually that's created jobs because we've taken something that we could have done with an army of people, but there's no way it would ever have been viable. And it's been made viable by AI. And then the third thing that will happen is things that weren't even possible suddenly become possible. The example I'd use there is the unconnected content ranking. TikTok, YouTube shorts, Facebook and Instagram reels. But like on Snapchat, that couldn't be done because there wasn't semantic understanding of content and user intent six years ago. And then the modern AI systems made it possible. And you went from all of social media being about, followed, joined, liked, friended content to the majority of time on social media now being about unconnected content. And it's just the thing that's going to excite you the most. So all three of those categories will happen. And in marketing, we need to think about which of our jobs is in category one. Okay, That'll be made more efficient. And what happens in category two, what's something we knew we could do, but now we can do it. And then category three, looking for the opportunities that blossom up because entirely new things become available. And all three of those things are going to happen and you want to skate towards category two and above all, category three.
