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Benjamin Shapiro
From advertising to software as a service to data, across all of our programs and clients, we've seen a 55 to 65% open rate. Getting brands authentically integrated into content performs better than TV advertising. Typical life span of an article is about 24 to 36 hours. We're reaching out to the right person with the right message and a clear call to action. Then it's just a matter of timing.
Podcast Announcer
Welcome to the Martech Podcast, a member of the I Hear Everything Podcast network. In this podcast, you'll hear the stories of world class marketers that use technology to drive business results and achieve career success. Here's the host of the Martech Podcast, Benjamin Shapiro.
Benjamin Shapiro
I'm Benjamin Shapiro and joining me today is David Rabin, the Chief Marketing Officer at Lenovo's Solutions and Services group, which helps companies build right size AI solutions. And today David is going to share how you can overcome organizational barriers that are blocking your AI adoption. All right, let's move on to the second question. The world's a little bit of a weird place. We've got tariffs and geopolitical stuff and earthquakes and Russia making waves around the world. I'm sure at some point it's going to affect marketing and our budget. So how do you decide which marketing channels to cut when the budgets get slashed in the back half of this year?
David Rabin
We just guess most of the time. No, look, I mean, we'd like to think we're a data driven company. We know that this tactic works better than this tactic. So that's where we would start. We're generally going to take a bit more of a macro view though. So then let's take your tariff example. If we're sensing a little bit of softness in certain part of the world or with a certain category that will steer us from a business standpoint to maybe flex up or down in that space. We'd like to be as agile as possible though. So the world of digital marketing lets us do that. We're not sitting here ready, going, oh yeah, let's go buy that super bowl commercial. Right now. Most of the world is really reacting more on demand so that we can turn the spigot on and off. Then there's also some wildcards. Actually, I have a soccer ball here or football depending on which part of the world you're in. We are a FIFA and World cup partner. I just came from a meeting on this, so it's kind of top of mind to me. But we made a big investment in FIFA in the World Cup. We are one of the top seven partners, the entire organization. We're going to power most of the technology for the 26 World Cup. It's going to be very difficult for me to now go convince our leadership team I'm going to cut our hospitality program for next summer because, you know, I want to save some money. So we also have to take into consideration if we've already made one big bet, we don't want to probably cut that at the knees.
Benjamin Shapiro
It seems like there's marketing channels that can be cut. We also have this implementation of AI. Is it a marketing channel? Is it a services issue? Is it a people issue? Can you do more with less? I think that's really the big question on everybody's mind. As budgets get cut, are marketers still going to be in the job? And that wraps up this episode of the Martech Podcast. Thanks to David Rabin, the chief marketing officer at Lenovo Solutions and Services Group, for joining us. If you'd like to contact David, you could find a link to his LinkedIn profile in our show notes or on martechpod.com or you can visit his company's website, which is lenovo.com and if you haven't subscribed yet and you want a daily stream of marketing and technology knowledge in your podcast feed, hit the subscribe button in your podcast app or on YouTube and we'll be back in your feed every week. All right, that's it for today, but until next time, my advice is to just focus on keeping your customers happy.
David Rabin
Foreign.
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Host: Benjamin Shapiro
Guest: David Rabin, CMO at Lenovo Solutions and Services Group
Date: August 20, 2025
This episode explores the critical question facing many marketers in uncertain economic times: how should companies decide which marketing channels to cut when budgets are slashed? Host Benjamin Shapiro is joined by David Rabin, Chief Marketing Officer at Lenovo Solutions and Services Group. Together, they discuss pragmatic approaches to budget cuts, the importance of agility and data in decision-making, and the unique factors that influence which bets a company must honor.
"We’d like to think we’re a data driven company. We know that this tactic works better than this tactic. So that's where we would start." — David Rabin [01:54]
"Most of the world is really reacting more on demand so that we can turn the spigot on and off." — David Rabin [02:25]
"If we're sensing a little bit of softness in certain part of the world or with a certain category that will steer us from a business standpoint to maybe flex up or down in that space." — David Rabin [01:59]
“It's going to be very difficult for me to now go convince our leadership team I'm going to cut our hospitality program for next summer because, you know, I want to save some money. So we also have to take into consideration if we've already made one big bet, we don't want to probably cut that at the knees.” — David Rabin [02:46]
“Is it a marketing channel? Is it a services issue? Is it a people issue? Can you do more with less? ... As budgets get cut, are marketers still going to be in the job?” — Benjamin Shapiro [03:02]
On Data-Driven Cuts:
"We’d like to think we’re a data driven company. We know that this tactic works better than this tactic. So that's where we would start."
— David Rabin [01:54]
On Flexibility:
"Most of the world is really reacting more on demand so that we can turn the spigot on and off."
— David Rabin [02:25]
On Uncuttable Investments:
“It's going to be very difficult for me to now go convince our leadership team I'm going to cut our hospitality program for next summer because, you know, I want to save some money.”
— David Rabin [02:46]
On AI Efficiency:
“Can you do more with less? ... As budgets get cut, are marketers still going to be in the job?”
— Benjamin Shapiro [03:02]
This summary captures the heart of the episode for those who missed it, offering a clear guide to the main takeaways, notable quotes, and timestamps for deeper listening.