Maximum Lawyer Podcast Episode Summary

Episode: The Best Product and Service Review Platform for Law Firm Owners: Introducing Becca's List

Host: Tyson Mutrux
Guest: Becca (Maximum Lawyer team member)
Date: September 30, 2025

Overview

In this episode, Tyson Mutrux sits down with Becca to announce and discuss the launch of “Becca’s List,” a new review platform specifically for law firm owners to share candid, verified feedback about vendors, products, and service providers in the legal industry. The episode unpacks the frustrations law firm owners face with vendor relationships, the inspiration behind Becca’s List, its key features, and lessons learned during the platform’s development journey.

Key Discussion Points & Insights

Frustration with Legal Vendors (01:20–04:10)

• Tyson and Becca revisit their earlier conversation about ongoing issues law firm owners face—paying for legal services and products that don’t deliver as promised.
• The conversation highlights recurring complaints within the Maximum Lawyer community.
• Becca shares her motivation:

  “It was at that point that I just felt like there had to be something that we, as Maximum Lawyer, could do… We've heard plenty of people in the past say the same thing.” [01:51]

The Genesis of Becca’s List (02:49–04:26)

• Tyson and Becca discuss how the idea for a review website for law firm service providers emerged as a solution for these frustrations.

• Becca’s core pitch:

  "It's just a centralized place where everybody can go to see what experiences other law firm owners have had with this service provider before you get into a contract or give them money and then have your own bad experience." [02:55]

• Tyson notes the absence of anything similar dedicated to legal vendors:

  “Why there has not been something that existed up to this point is crazy to me.” [03:42]

What Makes Becca’s List Different (04:10–06:00)

• Becca’s List is:

  • Free to use, forever.
  • Created out of genuine community need, not as a monetization play.
  • Focused on transparency and authentic, unsolicited reviews.
  • Tailored especially for solo and small firm owners making critical, early budget decisions.

• Becca observes:

  “This is the number one place you can go and trust that you're going to get real experiences from people.” [05:05]

• Differentiator from Google Reviews:

  “Google reviews are solicited by the provider… This isn't going to be that. It's unsolicited and it's everyone freely sharing their experiences so that you don't have to learn on your own.” [05:37–06:00]

Authenticity and Accountability via LinkedIn (06:00–08:44)

• All reviewers must sign in with LinkedIn, ensuring legitimacy and deterring fake reviews.

• Becca explains:

  “…It validates that there's a real person behind that review... Whether it's positive or negative, to be honest. Because I also don't want fake positive reviews either. That defeats the entire purpose of this.” [06:22–06:59]

• Tyson and Becca discuss refusing requests for review removals unless a review is clearly fake or malicious.

• Becca stands firm:

  “The customer service is for all of the users, not for the vendors.” [08:04]

• Tyson expresses concern about LinkedIn as a requirement, but Becca asserts:

  “If you're a lawyer and a law firm owner and you don't have a LinkedIn account, I would say you should just go get one anyways." [09:03]

Lessons from the Development Process (09:42–13:44)

• The team shares candid stories of evolving from concept to launch:

  • Original ideas included a smiley-face rating system, but they ultimately switched to traditional 5-star ratings for clarity.
  • Frequent revisions in site color and logo design.
  • Development pains: communication lags, platform switches, and the difference between MVP (minimum viable product) visions.

• Tyson recalls:

  “The frustrating thing was developing with or dealing with the developer... things are lost in translation and that part was really, really frustrating. Like I want to pull my hair out so many different times.” [12:33]

• Takeaway: Product development for a public tool is far more complex than a simple law firm website.

Launch & Access (15:32–16:14)

• Becca’s List is now live and accessible at beccaslist.co (and also via .io).

• Initial reviews on the platform are from Maximum Lawyer Guild members via a closed beta.

• Becca emphasizes the authenticity of existing reviews:

  “Those are real reviews from other law firm owners… we just launched inside the guild and let them kind of go in and give us feedback before we did the public launch.” [15:55]

• Tyson reflects on the broader impact:

  “It's just like the thing when you hear about, like, duh, why didn't we have this before?” [16:14]

Notable Quotes

• Becca:

  “If I were to remove a review that a vendor got just because they email us and they say, hey, we really don't want this up on your site... The good customer service is that I leave it up because the customer service is for all of the users, not for the vendors.” [08:04]

• Tyson:

  “Our MVPs are way different.” [13:44]

• Becca:

  “A website for a law firm… it's mostly just there for information. This is very different. This has to be usable by someone else.” [14:44]

Timestamps for Key Segments

• [01:20] – Revisiting law firm frustration with vendors and unmet promises.
• [02:52] – The pitch for a centralized legal vendor review platform.
• [04:26] – Becca’s List officially named and launched.
• [05:02] – Value for solo and small firm owners.
• [06:08] – The importance of LinkedIn authentication.
• [08:04] – Policy on reviews; platform prioritizes transparency.
• [09:03] – Why all law firm owners should have a LinkedIn account.
• [10:10–11:35] – Iterations in rating system and design.
• [12:25] – Frustration and lessons learned in development.
• [13:44–15:36] – Building a product vs. building a website.
• [15:39] – Public platform launch and how to access Becca’s List.

Tone and Takeaways

The episode is conversational, candid, and often humorous, with honest admissions about frustrations and setbacks. The underlying message is one of collaboration, transparency, and community-driven solutions for law firm owners everywhere.

Becca’s List is positioned as a much-needed resource that empowers attorneys to make better decisions about vendors, helping level the playing field and protect firms from marketing hype or shady practices.

For more information or to contribute your own experiences, visit beccaslist.co.