In this episode of the MGMA Insights podcast, we're joined by Petria McKelvey, chief executive officer of Precision Medical Billing. Petria is a featured speaker at MGMA’s upcoming Operations Conference being held in Austin, Texas, May 19-21. Petria's here today to talk about how practices can make a seamless switch to a virtual front desk. Resources for this episode: • Top 30 Women(https://top30women.com/petria-mckelvey/) • Precision Medical Billing(https://precisionmedicalbilling.com/about-us/) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations and data. Go to mgma.com/events to register today. Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

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MPE22: Switching to a Virtual Front Desk and Seeing the Cost Savings