In this episode of the MGMA Insights podcast, we're joined by Petria McKelvey, chief executive officer of Precision Medical Billing. Petria is a featured speaker at MGMA’s upcoming Operations Conference being held in Austin, Texas, May 19-21. Petria's here today to talk about how practices can make a seamless switch to a virtual front desk. Resources for this episode: • Top 30 Women(https://top30women.com/petria-mckelvey/) • Precision Medical Billing(https://precisionmedicalbilling.com/about-us/) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations and data. Go to mgma.com/events to register today. Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

NotifyMD Podcast Ad
This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.

U.S. Bank Podcast Ad
Cash flow challenges like delayed insurance payments, unpaid patient bills, and rising administrative costs can weigh heavily on medical practices. U.S. Bank understands. That’s why their Business Card Consultants work with practices to improve payment strategies and maximize rewards.
Stop by booth #222 at the MGMA Leaders Conference to learn more, or visit usbank.com/bankerconnect to schedule an on-site meeting with a consultant.

MGMA Analytics Podcast Ad
Are your decisions driven by gut instinct—or by real data? With MGMA Analytics, you’ll have the benchmarking and business intelligence tools to guide smarter strategies. From provider compensation to operational costs, MGMA Analytics delivers the industry’s most trusted data. So whether you’re adjusting staffing, setting salaries, or planning for growth, you can make your next move with confidence. Learn more at mgma.com/analytics.