Podcast Summary: Money Rehab with Nicole Lapin – “Introducing Our Newest Show: Social Currency with Sammi Cohen”
Episode Details:
- Title: Introducing Our Newest Show: Social Currency with Sammi Cohen
- Host: Money News Network
- Guest: Tai Haney, Founder of Outdoor Voices, Tyb, and Joggy
- Release Date: May 19, 2025
1. Introduction to Social Currency and Tai Haney
In the debut episode of Social Currency, host Sammy Cohen welcomes Tai Haney, the visionary founder behind Outdoor Voices, Tyb, and Joggy. Sammi highlights Tai's influential role in shaping business culture through community building, noting Tai's pivotal moment when her Outdoor Voices video went viral, significantly boosting her platform.
Notable Quote:
Sammy Cohen [02:54]: “I remember being in the car listening to Ty's episode of How I Built This with Guy Raz and thinking that she really had her finger on the pulse of what consumers wanted, unlike any other founder that I'd heard before.”
2. Building Community at Outdoor Voices
Tai delves into her foundational philosophy of creating a strong sense of community. She explains how Outdoor Voices (OV) aimed to "get the world moving" by promoting fitness for fun rather than performance. This approach differentiated OV from brands like Nike by emphasizing everyday activity and social connections.
Key Points:
- Mission-Driven Branding: OV focused on freeing fitness from performance, encouraging movement for enjoyment and connection.
- Activate IRL: Tai introduced the concept of "Activate IRL and amplify through digital and social," organizing real-life activities that were later shared online, fostering organic growth.
- Team Rituals: Regular team lunches followed by basketball games on Canal Street exemplified the company's values and built internal community, a moment captured by The New York Times.
Notable Quote:
Tai Haney [06:35]: “Our mission was to get the world moving. OV really found success by flipping that positioning and instead prioritizing how do we inspire people to be active for the fun of it with friends.”
3. The Rise and Challenges of the “Girl Boss” Era
The conversation shifts to the evolving perception of female founders. Tai reflects on how the early 2010s celebrated female entrepreneurs like herself and Emily from Glossier, but this adoration eventually became a vulnerability. High visibility led to heightened scrutiny and negative media portrayals, contributing to Tai’s departure from OV.
Key Points:
- Increased Scrutiny: As OV gained popularity, Tai became a target for sensationalized media stories, which she describes as an "Achilles heel."
- Resilience: Despite facing backlash, Tai emphasizes the importance of resilience and starting anew with enhanced experience and refined strategies.
Notable Quote:
Tai Haney [09:07]: “Exposure, being the face of the brand, became an Achilles heel. I thought my life was over when that story was about to break with these crazy allegations.”
4. Founding Tyb and Joggy: Innovating Community and Engagement
Post-Outdoor Voices, Tai embarked on new ventures—Joggy and Tyb. Joggy, a clean energy drink brand, emerged from her personal dissatisfaction with traditional energy products, focusing on premium, plant-based ingredients. Concurrently, Tyb was developed as a platform to enhance brand loyalty through community engagement.
Key Points:
- Joggy: Created to address the shortcomings of existing energy drinks by using organic caffeine from the Guayusa plant and natural ingredients like L-Theanine and lime juice.
- Tyb: A rewards app designed to transform traditional loyalty programs into interactive, community-driven experiences. Tyb allows users to earn rewards not just for purchases but also for engaging in activities like creating content and referring friends.
Notable Quote:
Tai Haney [34:54]: “Tyb is a rewards app, so you download it. It stands for try your best and it's a new way to play a game with your favorite brands and then earn not only for purchases, but for completing challenges.”
5. The Future Vision for Tyb
Tai envisions Tyb evolving into a next-generation loyalty platform akin to “Gen Z Amex,” where user status and rewards span multiple brands, fostering a rich and dynamic ecosystem. She highlights how Tyb fosters deep, measurable community engagement, enabling brands to build and maintain strong relationships with their most loyal customers.
Key Points:
- Multi-Brand Ecosystem: Tyb aims to create a unified platform where status and rewards are recognized across various brands.
- Enhanced Data Insights: The platform integrates with tools like Shopify and Klaviyo, providing brands with valuable consumer data to personalize marketing efforts.
- Community Commerce: By turning loyalty into an engaging, gamified experience, Tyb allows brands to incentivize and reward productive fan behaviors.
Notable Quote:
Tai Haney [43:57]: “I think of it as the next gen kind of Gen Z Amex where it becomes where I as a consumer have my status. And so that status means things across all of the brands and ecosystems that I want to engage with and it really becomes part of my identity.”
6. Key Business Lessons and Ownership
Reflecting on her experience with Outdoor Voices, Tai underscores the critical importance of ownership in maintaining control over a company’s direction. She shares insights on structuring cap tables and fundraising to ensure founders retain sufficient equity to steer their businesses effectively.
Key Points:
- Ownership Matters: Retaining significant ownership is crucial for founders to maintain control, especially when scaling and attracting investment.
- Learning from Experience: Tai acknowledges that her early fundraising efforts led to excessive dilution, a lesson that now informs her approach with Tyb and Joggy.
Notable Quote:
Tai Haney [23:35]: “Ownership matters and this ties back to how you fund the company... at the end of the day ownership matters or you lose control.”
7. Branding and Authentic Community Building
Tai outlines her framework for authentic brand narratives, emphasizing a clear mission, activation rituals, connection spaces, and incentivization. She advocates for brands to create movements that resonate deeply with their communities, using Tyb as a tool to facilitate this engagement.
Key Points:
- Mission-Driven Branding: A clearly articulated mission is the foundation of a strong brand.
- Activation Rituals: Establishing regular activities or rituals that embody the brand’s mission.
- Connection Spaces: Providing platforms for fans to interact and build relationships within the community.
- Incentivization: Rewarding community members for their engagement and loyalty, turning interactions into a gamified experience.
Notable Quote:
Tai Haney [46:02]: “When I think about a brand tapping into the power of community, it starts with a clearly articulated mission or reason for being.”
8. Advice for Founders: Building Sustainable Communities
Concluding the episode, Tai offers practical advice for founders striving to build genuine communities around their brands. She emphasizes the importance of authenticity, starting with internal commitment, and ensuring that community-building efforts are deeply integrated into the company’s DNA rather than being mere marketing tactics.
Key Points:
- Start with the Team: Community-building initiatives should originate from genuine team commitment.
- Authenticity Over Tactics: Ensure that engagement strategies align with the brand’s core values and mission.
- Sustainable Engagement: Develop rituals and incentives that foster long-term community participation and loyalty.
Notable Quote:
Tai Haney [52:33]: “It's all about it starts with us. It needs to be something that isn't just applied as a marketing tactic, but really you need to take the time to understand authentically, deep down in the DNA of this brand and yourself and your team.”
Conclusion
In this insightful episode of Social Currency, Tai Haney shares her journey from the rise and challenges of Outdoor Voices to the innovative creation of Tyb and Joggy. She offers valuable lessons on ownership, community building, and authentic branding, providing a roadmap for founders aiming to create lasting, impactful brands. Tai’s emphasis on building movements and fostering authentic community engagement positions her ventures as pioneering models in the evolving landscape of brand loyalty and consumer engagement.
For those interested in enhancing their financial and business acumen, this episode delivers actionable insights and inspiring narratives from a seasoned entrepreneur navigating and shaping the intersection of business culture and community.