Every year, I attend Converge, the annual conference of the National Association of Dental Plans (NADP). It’s where I explore the latest issues and challenges faced by carriers and providers. I’ve watched the evolving partnerships between carriers and DSOs and observed the increase in network leasing concerns, I wanted to share my observations with you. I listened to compliance updates, discussed the expanding role of Medicare Advantage, and other issues shaping the future of dental coverage.

What am I sharing? My thoughts on the amount of audits and fraud in our industry. Are you at risk? Multi-factor authentication is becoming a priority for both small practices and large DSOs. Plus, I’ll highlight the questions to ask before outsourcing billing or revenue cycle management in today’s third-party–driven market.

Let me know if you like this kind of reporting. It was a lot more fun than I expected!

Resources & Links:

NADP – The National Association of Dental Plans, representing dental insurers and advocating for better dental benefits. https://www.nadp.org/
Unify Dental – A platform helping DSOs and practices streamline operations and improve efficiency. https://www.unify.dental/
Cotiviti – A leading analytics and payment accuracy company serving healthcare and dental organizations. https://www.cotiviti.com/
Fluent Dental – A technology-driven solution for simplifying dental revenue cycle management. https://fluent.dental/

Connect with Teresa

Website: https://www.odysseymgmt.com/

Email: teresa@odysseymgmt.com

Instagram: treeduncan

Facebook: Odyssey Management Dental Speaking & Consulting

LinkedIn: Teresa Duncan, MS

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Beyond the Operatory Career Workshop: Have you ever wondered what career opportunities in dentistry exist beyond clinical care? Whether you’re a dentist, hygienist, assistant, or manager, this full-day, in-person workshop is your chance to explore new paths in speaking, coaching, consulting, and more.

Join Teresa and Angela on March 6th 2026 in Northern Virginia. Limited to just 20 attendees. Registration is open. Secure your spot today:

🔗 https://www.odysseymgmt.com/bto

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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

Use ODYSSEY for a 10% courtesy

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Synergy Dental Partners offers lower prices for your dental supplies and services

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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Visit odysseymgmt.com to check out my book, webinars and courses.

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Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt