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Are you relying on certainty… or building better judgment in uncertain times?

In this episode of Notes to My (Legal) Self®, Olga Mack speaks with Carolyn Herzog, Chief Legal Officer at Elastic, a global search AI company, about leading through disruption, navigating AI, and redefining resilience in the legal function.

As the pace of change accelerates, from AI to geopolitical shifts, legal teams are being challenged to move faster, think differently, and operate with both optimism and discipline.

Carolyn shares why judgment matters more than rigid rules, how AI is transforming legal work in real time, and why trust, not control, is becoming the foundation of effective leadership and business relationships.

Takeaways:

• In uncertainty, judgment matters more than perfect answers
• Legal leaders must balance optimism with a healthy sense of risk awareness
• AI adoption cannot be stopped, only guided responsibly
• Trust is the foundation of both leadership and business success
• Legal teams must become faster, more adaptive, and more tech-enabled

Follow Notes to My (Legal) Self® for more conversations on the future of in-house law.