Transcript
Phil Agnew (0:04)
In 2015, one man achieved fame by claiming he could do the impossible.
Jaeger Wise (0:09)
Tam o' Brien was a man who started a company called the Wee Tea Plantation, and he claimed to be one of the first tea growers in Scotland.
Phil Agnew (0:17)
Tam O Brand's claims went viral and his success in Scottish tea was unparalleled. And yet much of what he claimed was was false.
Jaeger Wise (0:27)
His real name was Thomas Robinson. He claimed all sorts.
Phil Agnew (0:33)
Some of his claims made national news
Additional Expert/Commentator (0:36)
and also we understand it's a favorite of the Queen.
Jaeger Wise (0:39)
There was a claim that it was given by the Scottish government to Barack Obama.
Phil Agnew (0:45)
However, when reporters started to ask questions about his tea, things didn't add up.
Jaeger Wise (0:50)
There was always a reason why she couldn't see behind the curtain.
Phil Agnew (0:54)
It took years for these lies to come out. And in the meantime, Tam o' Brien made over half a million pounds.
Jaeger Wise (1:01)
And just the way he comes out with these lies, and he's doing it with such expertise, like you would believe him. I would believe him. Some of the stuff he's saying.
Phil Agnew (1:11)
Today on Nudge with reporter Jaeger Wise, we cover the Scottish tea scandal. We look at how Tam o' Brien fooled so many and the psychological principles that made so many customers so eager to believe him.
Jaeger Wise (1:24)
But absolutely, the lack of general UK t knowledge was a massive factor in why he was able to get away with it. For the length of time he was able to get away with it.
Phil Agnew (1:36)
All of that coming up. Apparently, most businesses only use 20% of their data. That's like reading a book with 80% of the pages torn out. The point is, you will miss a a lot unless you use HubSpot. Their customer platform gives you access to the data you need to grow your business. The insights that are trapped in emails, in call logs, in transcripts, all that unstructured data can really make a difference to your business. Because when you know more, you grow more. You won't learn much reading 20% of a book. So why settle for just 20% of your company's data? Visit HubSpot.com today to learn more. Hello, you're listening to Nudge with me, Phil Agnew. Today I am delighted to chat with Jaga Weiss. She is a British beer sommelier, broadcaster and was co founder of the Wildcard Brewery in London. She became the first woman in the UK to qualify as a beer sommelier of the year and she's a regular TV and radio presenter.
