Second Drink: Conflict Resolution

Summary

Podcast Summary: Office Ladies – Episode: Second Drink: Conflict Resolution Release Date: May 5, 2025

In the second episode of their ongoing series, titled "Conflict Resolution," Jenna Fischer and Angela Kinsey delve deep into one of The Office's most pivotal episodes. This detailed re-watch not only breaks down the episode's events but also uncovers behind-the-scenes insights and shares engaging fan interactions that enrich the listening experience.

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1. Episode Breakdown and Background Catches

Jenna Fischer and Angela Kinsey begin by revisiting The Office's "Conflict Resolution," highlighting its significance in the show's narrative. They discuss how Michael Scott takes it upon himself to address the accumulated employee grievances, leading to a day filled with confrontations and revelations.

Notable Quote:

Jenna Fischer (02:28): "We got some mail with a really fun background catch. A few of you pointed this out, so we wanted to share."

One of the standout moments they discuss is Jim's elaborate pranks on Dwight, particularly the scene where Jim places nickels in Dwight's phone receiver to make it progressively heavier, only to remove them and watch Dwight inadvertently harm himself. This prank is celebrated as one of their favorites, showcasing Jim's cleverness and Dwight's gullibility.

Notable Quote:

Angela Kinsey (06:39): "Do you know that you could make money off of your home while you're away on vacation?"

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2. Fan Questions and Insights

The hosts address several fan-submitted questions that offer deeper understanding of the show's intricacies:

• Jim's Talking Heads Placement: A listener named Zach Akers observes that Jim's talking heads often face the outside window, symbolizing his internal optimism and future beyond Dunder Mifflin. Jenna confirms that this was a deliberate choice recommended by the cinematographer to reflect character traits.

  Notable Quote:

  Jenna Fischer (14:31): "Greg absolutely loved it. He said Randall's intention here was that it didn't necessarily have to be only Jim."

• Mark Christie Certificate: Another fan, Mari Seyla Kabuto, points out the Certificate of Participation for Mark Christie visible in the accounting area. Jenna and Angela explain that Mark Christie was a key grip member for the first three seasons, and such tributes were the work of the art department to honor crew members.

  Notable Quote:

  Angela Kinsey (36:37): "Mark was the best boy grip and the key grip for seasons one through three on the office."

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3. Behind-the-Scenes Anecdotes

Jenna and Angela share delightful behind-the-scenes stories that bring the characters and their relationships to life:

• Guest Stars and Visits: Scott Adsit, who appears as the ID badge photographer in this episode, reminisces about Ricky Gervais's visit to the set. Ricky's humble demeanor and surprise at the set's scale are highlighted, reflecting his genuine nature despite his comedic prowess.

  Notable Quote:

  Angela Kinsey (11:17): "Ricky seemed delighted and surprised by the scale of the production of our set."

• Personal Experiences: Angela recounts her experience modeling for Cat Fancy magazine alongside her cat, Lucy, sharing humorous contrasts with Jenna's own chaotic photo shoot with her cat, Andy, for People magazine. These parallel stories emphasize the hosts' close friendship and shared quirky experiences.

  Notable Quote:

  Jenna Fischer (17:16): "I did a photo shoot with my cat Andy for People magazine. I'm not joking."

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4. Detailed Scene Analysis

The hosts meticulously analyze key scenes from the episode:

• Michael's Conflict Resolution Strategy: They explore how Michael attempts to mediate conflicts by forcing employees to confront each other, often leading to more tension. The effectiveness (or lack thereof) of his methods is scrutinized, highlighting Michael's misguided but earnest efforts to improve office morale.

  Notable Quote:

  Angela Kinsey (31:44): "You have to point out that at 4 minutes, 32 seconds, they go over to, quote, look at the disputed poster."

• Pam and Angela's Save the Date Conflict: The discussion dives into the awkwardness surrounding Pam's reluctance to wholeheartedly invite Angela to her wedding, leading to misunderstandings and subtle tensions reflected in their interactions.

  Notable Quote:

  Jenna Fischer (42:03): "I have to say that for being an episode about conflict resolution, we just did not have a conflict about that. We were in total agreement."

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5. Noteworthy Quotes and Moments

Throughout the episode, several memorable quotes and moments stand out:

• Dwight's Rage: Dwight's declaration, "I cannot work with Jim anymore. One of them has to go," encapsulates the culmination of unresolved tensions and sets the stage for significant character developments.

  Notable Quote:

  Dwight Schrute: "I cannot work with Jim anymore. One of them has to go." (60:32)

• Group Photo Chaos: Michael's attempt to uplift everyone's spirits with a group photo results in comedic frustration, especially when Dwight finally smiles—a rare moment that signifies deeper emotional layers.

  Notable Quote:

  Angela Kinsey (68:21): "You know what? I feel like this is, like, layered, emotionally for Dwight because he would not smile on his own, but he will smile for Michael, and that is his weakness."

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6. Conclusion and Final Thoughts

Jenna and Angela wrap up the episode by reflecting on the intricate web of relationships and conflicts portrayed in "Conflict Resolution." They emphasize how the episode masterfully balances humor with genuine emotional moments, staying true to the essence of The Office. The hosts express their appreciation for the show's depth and the enduring connections it fosters among fans.

Notable Quote:

Jenna Fischer (71:58): "I really like getting a paper thank you. Yeah, like a thank you card in the mail."

As they conclude, they tease the next episode, "Casino Night," promising another insightful and entertaining breakdown for their dedicated audience.

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This episode of Office Ladies offers both nostalgic appreciation and analytical depth, making it a must-listen for fans eager to delve deeper into The Office's rich tapestry of characters and storylines.

Transcript

[Jenna Fischer]

Oh, office ladies listeners. We did a little detective work and do we have the scoop for you. So what is it, you ask? It's that Discover is accepted at 99% of places that take credit cards nationwide.

[Angela Kinsey]

We put on our sleuthing hats and confirmed that's a whole lot of places and a whole lot of acceptance. So, yeah, sometimes it pays to be.

[Jenna Fischer]

A detective, but it always pays to Discover. Based on the February 2025 Nielsen report.

[Angela Kinsey]

Learn more at discover.com credit card we are getting ready to plan some travel for the holidays. And so we've started to look on Airbnb. We love to stay at an Airbnb because when you travel with children and your family, it is nice to have a kitchen. It's nice to have you all in one area. Jenna, I got a hot tip for you.

[Jenna Fischer]

What is it?

[Angela Kinsey]

Do you know that you could make money off of your home while you're away on vacation?

[Jenna Fischer]

Tell me more.

[Angela Kinsey]

I will. While you're away, your home could be an Airbnb.

[Jenna Fischer]

Oh, really?

[Angela Kinsey]

Yeah. Think about someone who's frequently traveling, you know.

[Jenna Fischer]

Yeah.

[Angela Kinsey]

While they're away, their home's making them money.

[Jenna Fischer]

That's pretty sweet.

[Angela Kinsey]

I know.

[Jenna Fischer]

That's very Schrute Farms of them. Although Dwight doesn't leave.

[Angela Kinsey]

That's true. And if he did leave, you'd be stuck with Mo's.

[Jenna Fischer]

Yes. Well, it sounds like Airbnb is a really practical way to earn some extra money.

[Angela Kinsey]

If you've stayed at an Airbnb, wouldn't it be cool to give that experience to others?

[Jenna Fischer]

Your home might be worth more than you think.

[Angela Kinsey]

Find out how [e-mail] host welcome to the second drink of conflict resolution. We had a bunch of fantastic background catches in this episode. You guys are so on top of it. And I have some candy bag alts to share.

[Jenna Fischer]

I will start with a background catch. In this breakdown, we read out a list of Jim's pranks and we talk about how one of our favorites is when Jim says he puts nickels in Dwight's phone receiver to make it really heavy. And then he takes them all out. And then Dwight hits himself in the head with the phone. Well, we got some mail with a really fun background catch. A few of you pointed this out, so we wanted to share. If you go all the way back to the pilot episode, you see Dwight unlock his desk drawer and inside is the phone headset.

[Angela Kinsey]

I know. That's so cool.

[Jenna Fischer]

And you all wrote in and said that is probably because of the time that he hit himself in the head with it. So now he started locking it up so. So that Jim can't mess with him.

[Angela Kinsey]

I love it. Also, do you guys remember how Pam changes her mind about inviting Angela to her wedding to Roy? Pam says she didn't have Angela's zip code, and she gives her a handwritten invitation. Do you remember that?

[Jenna Fischer]

Yes.

[Angela Kinsey]

And then Angela has this talking head in the kitchen, and she kind of judges the save the Date. She's a little snarky. Well, there were some candy bag alts for that talking head. We didn't share them on our first breakdown. They're super snarky and fun, and I want to read them to you.

[Jenna Fischer]

All right.

[Angela Kinsey]

Angela has the save the date in her hand, looks to camera and says, hand delivered. Gloating a bit. Phyllis got a mass mailing.

[Jenna Fischer]

Oh.

[Angela Kinsey]

So she felt superior that she got hand delivered. The next talking head says Angela in parentheses. The martyr. Obviously, it means a lot to Pam, so I guess I'll find a way to be there. Next one. Oh, I'll be there. But she may have to wait a while for the rsvp. Okay, last one. She's been at that computer with all the address labels in it for five years, and she couldn't find my zip code. She'll make one heck of a wife, that's for sure.

[Jenna Fischer]

Wow. A real variety. Well, we got a lot of mail about that save the date. Because Angela, when you hold it up, it says location tbd. But in the episode Dwight's Speech, which is four episodes before Conflict resolution page, Pam says that the wedding is at the VA because Roy has a connection there. Remember there's a scene in the kitchen and Kelly asks Pam about it. Kelly says, why'd you pick the VA for the reception? And Pam says, roy has a connection. It's nicer than you think. And then Ryan says, are you inviting Jim? And Pam says, of course. He's one of my closest friends.

[Angela Kinsey]

Oh, right. And then Kelly and Ryan have a look.

[Jenna Fischer]

Yes. So here is the question. We know that Pam didn't even want to invite Angela, right? Because she couldn't, quote, unquote, find her zip code, Right? And then when she does give her a save the date, she puts tbd. Is Pam ever going to really tell Angela where this wedding is?

[Angela Kinsey]

Maybe not. I mean, Pam did say, you know, it's my wedding and I don't want to invite someone who's called me a hussy. So maybe she just gives her the.

[Jenna Fischer]

Maybe she's hoping Angela will forget about it.

[Angela Kinsey]

Doesn't follow Up.

[Jenna Fischer]

But I thought that was a good catch.

[Angela Kinsey]

That is a really good catch. Especially since she's already said where the wedding's gonna be.

[Jenna Fischer]

Yes.

[Angela Kinsey]

Four weeks ago, we also found out what happened to the baby jazz poster, which is at the heart of this conflict and conflict resolution. So, you know, the original from the set was auctioned off at that big NBC auction where they sold everything.

[Jenna Fischer]

Wow.

[Angela Kinsey]

It sold for $355. But if you really love it, you guys, there's a ton of different versions of it online. You can find it in so many places. Zazzle, redbubble, Etsy. It's out there.

[Jenna Fischer]

I. I would kind of love to walk into someone's house and just see that baby jazz poster, like, framed above.

[Angela Kinsey]

Their couch, but, like, framed really nice with, like, matting and, like, the whole thing.

[Jenna Fischer]

Exactly. Finally, before we go, I just really loved this note from Ambus Hunter iv, who said, I am an alternate dispute resolution mediator with the Department of the Navy, and we use clips from this episode to display ways not to handle mediation during our certification classes.

[Angela Kinsey]

Oh, my gosh.

[Jenna Fischer]

The Department of the Navy uses office clips.

[Angela Kinsey]

Well, I'm glad we could be of service.

[Jenna Fischer]

Yes.

[Angela Kinsey]

And now here is our breakdown of conflict resolution.

[Jenna Fischer]

I'm Jenna Fisher.

[Angela Kinsey]

And I'm Angela Kinsey.

[Jenna Fischer]

We were on the Office together, and we're best friends. And now we're doing the ultimate Office rewatch podcast just for you.

[Angela Kinsey]

Each week, we will break down an episode of the Office and give exclusive behind the scenes stories that only two people who were there can tell you.

[Jenna Fischer]

We're the Office ladies. Hello, everyone, and welcome to Conflict Resolution.

[Angela Kinsey]

I'm talking to you from my closet today.

[Jenna Fischer]

I know we're both in our closets today.

[Angela Kinsey]

What is happening? We are both talking to each other from our closets, and Sam and Cody are watching. I'm looking at Cody's cat. Love it. Sam's dog is somewhere there. This is where we're at now, folks.

[Jenna Fischer]

Angela, your shirts are very well folded. Are those Josh's shirts? No.

[Angela Kinsey]

Baby girl. Baby girl.

[Jenna Fischer]

Are we doing that again this week?

[Angela Kinsey]

We are. Here's the thing. I've started every morning by talking to my family in Texas and Louisiana. And then it just is kind of with me for the whole day. This is my closet. My own closet. I share it with no one. It is a personal life victory.

[Jenna Fischer]

Oh, my gosh. I only get one side of a closet. We have one closet, and I get one side and Lee gets the other. Although, to be honest, I think I have encroached on about a third of his side.

[Angela Kinsey]

Well, Josh has his own closet, but one wall of it is my shoes.

[Jenna Fischer]

This is the riveting content that people tuned in for.

[Angela Kinsey]

I know, I know. Listen. But just bear with me one second. Here is a perk of not growing since, like, your junior year of high school. Maybe a little wider in some places, but I've had the same shoe size since.

[Jenna Fischer]

Angela, you're describing most adults. I mean, most adults hit their peak height somewhere around their junior, senior year of high school. It's not like. It's not like other people are continuing to grow 4 or 5 inches in their 20s and 30s.

[Angela Kinsey]

Do you have the same size foot as, like, when you were a sophomore?

[Jenna Fischer]

Of course you do. Yeah. I've been a seven and a half medium since, like, you know, junior year of high school. I. I was fully grown when I went to college. I was fully grown. This is.

[Angela Kinsey]

Oh, I unzipped my hoodie. Could y'all hear that?

[Jenna Fischer]

Sounded like a zipper. It sounded like you toot. It wasn't a two. It was. Sounded like a toot. It's a good that. It's good that you're claiming that you unzipped your hoodie.

[Angela Kinsey]

Oh, my gosh. I see how it is. So we're here. It's conflict resolution day. If you can't tell, it's season two.

[Jenna Fischer]

Episode 21, written by Greg Daniels and directed by Charles McDougall.

[Angela Kinsey]

Action. Action. This was a really, really fun one for me, and I. I love Charles, and he and I got to play a lot in this episode because guess what? Angela Martin has a lot of conflicts.

[Jenna Fischer]

Should I give a summary?

[Angela Kinsey]

Yes.

[Jenna Fischer]

All right, so there are two main things that happen in this episode. One, everyone at Dunder Mifflin is being issued an ID badge. So one by one, people go into the break room and have their photo taken for their badge. And then secondly, Michael takes the stack of employee complaints from Toby and starts trying to resolve them one by one by forcing people to confront one another at work.

[Angela Kinsey]

Yeah. So I have one little thing about this episode. So Dwight is, like, going on and on about how horrible the security is at the office. Right. At Dunder Mifflin.

[Jenna Fischer]

Yeah, We.

[Angela Kinsey]

We get these badges. We never wear them again.

[Jenna Fischer]

No. Well, you know, there's this deleted scene where it's supposedly the next day, and we're all walking in in the morning, and we all have our badges on, and Hank is in the scene, and Hank keeps insisting that DWight show his ID badge, and he pretends like he can't Read it. And then Dwight misses the elevator. So I guess we wore them once for a tag that never aired, right?

[Angela Kinsey]

But no, we don't ever. It's sort of the Casual Friday of it all. It is, right?

[Jenna Fischer]

It really is. It really is.

[Angela Kinsey]

Look, Jenna, I brought it back to Casual Friday for you.

[Jenna Fischer]

I appreciate that. I really appreciate that.

[Angela Kinsey]

Are you gonna hit me with some Fast facts?

[Jenna Fischer]

You know I am. I'm gonna hit you with some fast facts. Can I get my Sting Fast Fact? Yeah, that's from ddb, by the way. I did not give him a shout out last week, so I wanted to do that this week. He's a sound engineer who sent us that spot. Sting.

[Angela Kinsey]

Thank you so much for that Sting. It does make me feel like I'm like, in a 1980s game show or something.

[Jenna Fischer]

I love it. All right, fast fact number one. We have a special guest star in this episode playing the ID badge photographer. It is Scott Adsett.

[Angela Kinsey]

Scott at sit. I love this fella so much. I've known him a really long time. He's an improv butt of mine back from the improv Olympic days. And I was texting with him last night. I told him we were watching this episode and he had some fun things to say. Do you want to hear them?

[Jenna Fischer]

You know I do.

[Angela Kinsey]

Scott Atsit is an amazing improviser, performer, comedian. You might know him from 30 Rock. Also, your children know him as Baymax. He's baymax and Big Hero 6. Ba da da da da da da. Anyway, okay, that's my Baymax. Scott, you do it much better. So here's a little behind the scenes tidbit that he shared with me that he remembers from filming this episode. He said he remembers that Ricky Gervais came to visit set this week and everyone was abuzz. He said that Ricky seemed delighted and surprised by the scale of the production of our set and everything compared to maybe what his production of it had been like in the uk. And he said that Ricky was just very humble and sweet.

[Jenna Fischer]

Oh, my gosh. I did not remember that Ricky visited during this episode.

[Angela Kinsey]

Yeah, I mean, he popped by in and out those first couple seasons, you know. But Scott remembered meeting him and he just said that he was just really nice.

[Jenna Fischer]

Oh, my gosh. That's like a fast fact within a fast fact. That's a double fast fact.

[Angela Kinsey]

Did I help you get a double fast fact?

[Jenna Fischer]

You did. You did, Angela. I have a fun fact within this fast fact. Both you and Scott have appeared in two episodes of the TV show Monk.

[Angela Kinsey]

I was in One episode. Yes. And I played the murderer.

[Jenna Fischer]

Well, Scott was on seasons three and four. So between the two of you, you cover four seasons of Monk. Congratulations. That's my fun fact.

[Angela Kinsey]

Monk was so much fun to shoot, and Tony Shalhoub was the nicest. We sat on like a little bench in between scenes, and he was throwing something to try to get it in the trash can. And when it hit the trash can, it made like a ping. And I started laughing and he started laughing and I said, I mean, that was kind of a funny noise. And then the two of us sat there and did our impressions of the noises of things going in the trash can. Like, we were such dorks. And we cracked up. I don't know. He's just so fun. I just adored him.

[Jenna Fischer]

That fast fact was just chock full of fun and fast facts.

[Angela Kinsey]

That was a very full fast fact.

[Jenna Fischer]

It was a full fast fact. It was. Was a full fun, double fast fact.

[Angela Kinsey]

Fantastically fun. Full fast fact.

[Jenna Fischer]

Oh, my gosh. Fast fact number two. Okay, fast fact number two is a fan question from Zach Akers. And here's what he wrote in to say. Why does Jim do his talking heads in front of the outside facing window while everyone else is talking heads are inside of the window that faces the bullpen of the office? He says, in Boo's Cruise and some later episodes, there are joint Jim, Pam, talking heads in front of the outside window, but neither Pam nor anyone else normally sits in front of that outside window. And then he noticed because Jim has several talking heads in this one. He was like, it's really prominent in this episode that Jim is there. So I thought that was a great question and such a wise observation I had to investigate.

[Angela Kinsey]

Now that is a great catch. It really is.

[Jenna Fischer]

So I emailed Greg Daniels and I asked him, was this deliberate? Was this an accident? What does he have to say? And he said that it was something that Randall Einhorn, our cinematographer, suggested to Greg Star, starting with the pilot. And Greg absolutely loved it. He said Randall's intention here was that it didn't necessarily have to be only Jim. But the idea was that any character that had a future outside of Dunder Mifflin or held some sort of internal optimism would sit in front of a window leading out into the world. But characters who didn't want to leave Dunder Mifflin or who maybe were in more of a position of being trapped would do their talking heads facing into the office. Wow, that's so deep.

[Angela Kinsey]

That's really deep.

[Jenna Fischer]

Yeah.

[Angela Kinsey]

I'm sitting here racking My brain to think if my character ever sat on that other wall with the window facing out behind her and the one that comes to my mind. And I think it might be the only one. I'm trying to think if there's any other one. It was when you and I did Big pregs. Little pregs.

[Jenna Fischer]

Yeah, we did.

[Angela Kinsey]

I think it's the only time I ever sat there.

[Jenna Fischer]

Well, for a very long time, I only sat there if I was with Jim, which was really the only possible future for Pam outside of the office.

[Angela Kinsey]

Wow.

[Jenna Fischer]

I think that's so deep. Isn't that crazy? But otherwise, she was rather trapped in her, you know, bad decision of being with Roy.

[Angela Kinsey]

Trapped or content? You know, I mean, some of us were just happy with our lot in life.

[Jenna Fischer]

Yes.

[Angela Kinsey]

Well, that is fascinating, and I like it.

[Jenna Fischer]

Yeah, I thought that was a good one. So thank you so much, Zach, for pointing that out and writing in. Now, finally, fast fact number three, Angela. It's a fast fact flashback.

[Angela Kinsey]

What are you doing? What up? Are you drunk?

[Jenna Fischer]

So here is this Fast Factor. This episode was filmed during May 2006. And so, Angela, my question for both of us is, what were you doing? Flashback now to May 2006. And what were you up to?

[Angela Kinsey]

Well, I had a journal entry from May 3, 2006. This is what I wrote. I wrote that I was doing a photo shoot with my cat Lucy for Cat Fancy magazine.

[Jenna Fischer]

Angela Kinsey.

[Angela Kinsey]

What?

[Jenna Fischer]

Shut the front door right now.

[Angela Kinsey]

What?

[Jenna Fischer]

Do you know what I wrote in my journal?

[Angela Kinsey]

No.

[Jenna Fischer]

For this week of May.

[Angela Kinsey]

What?

[Jenna Fischer]

Of 2006, I did a photo shoot with my cat Andy for People magazine. I'm not joking. Lady. Lady. How did we not know that we did photo shoot with our cats at the same time?

[Angela Kinsey]

What is happening? I feel like we probably at the time knew, but it's hilarious to me for us to both share our journal entries from early May 2006. And we were both so tickled that we were taking photos with our cats. Oh, my gosh.

[Jenna Fischer]

First of all, this is why we're BFFs. All right? This is why our life has very strange ways that it is parallel. So was Lucy on the COVID of Cat Fancy?

[Angela Kinsey]

No, Lucy was not on the COVID because she was a rescue. She was not a purebred cat. But also, Jenna, Cat Fancy doesn't let humans on the COVID So that's like. It's only cats on the COVID Okay? But the cool thing was is that Lucy and I got like. I think. I mean, I saved the magazine. I think we got, like, Four pages. So Lucy and I are in the center, I guess, for the centerfold.

[Jenna Fischer]

Oh, you are the centerfold of Cat Fancy magazine.

[Angela Kinsey]

So Lucy and I look amazing. There's some of the best pictures I feel like I have.

[Jenna Fischer]

How was she during the photo shoot?

[Angela Kinsey]

Well, yeah, I should probably give you some backstory about Lucy. Lucy loved to sleep.

[Jenna Fischer]

Oh.

[Angela Kinsey]

So Lucy did nothing. Lucy just laid there. And, I mean, Lucy is. I love her. She. Rip. Lucy, she had a great, long life, but she really just loved to lounge. She was a lounger. So I. In many shots, I'm just laying next to her because that's, like, her favorite thing to do. But what about you? What was your People magazine shoot like with Andy?

[Jenna Fischer]

Okay, well, Andy was also a rescue, but he was a semi feral cat. I had found him. He was eating out of a dumpster back in Kirksville, Missouri, where I went to college. I think he was about five or six months old when I got him. And he was just always a little. We said he was always a little wild. And he loved me, and he snuggled me, and he was so gentle and sweet, but he didn't love strangers in the house. And so when the People magazine guys came over, not only were they all there, kind of causing a ruckus, you know, and Andy was a little bit like, I'm out of here. They wanted to do the photo shoot outside, and they wanted me to hold him.

[Angela Kinsey]

Forget it. Mine was inside.

[Jenna Fischer]

Oh.

[Angela Kinsey]

Oh, my gosh.

[Jenna Fischer]

Angela, I'm in, like, full hair and makeup with this dress on. They were like, okay, we're ready for you. Will you come out with Andy? So I'm holding Andy, and I think if you look in the photo, you can see that he and I are both a little tense, but I'm smiling super big as if I'm not tense. And I wrote in my journal, Angela, I wrote in my journal that he clawed my stomach, and I had, like, like, bloody claw marks in my stomach from the photo shoot because he wanted to get away.

[Angela Kinsey]

Aw, lady.

[Jenna Fischer]

I can't believe that we both did cat photo shoots in May of 2006. And also that we both wrote about it in our journals. And also that our experiences were so vastly different.

[Angela Kinsey]

I. I do remember, like, calling my mom. And I was so excited because I hadn't really been in any magazines ever, obviously, in my whole life. And I was like, mom, I'm going to be in Cat Fancy. And my mom was like, what? I was like, me and Lucy, Mom. Anyway. That is so cute. I love that. Now I really Want to see? I remember you doing that, but now I need to see the picture.

[Jenna Fischer]

Okay, well, I have a ton of make on, just a ton of makeup, and I'm smiling in a really weird, maniacal way. And I called my mom after that photo shoot, Angela. And my mom was so sweet. She was like, oh, I am just so proud of you both. Just so proud of you both. She's like, just think about that little kitten that you found in that dumpster in Kirksville, Missouri. He drove all the way to Los Angeles with you onto the pages of People magazine. What a life you've given him.

[Angela Kinsey]

That is. That is so adorable. That is such a mob moment. Oh, my Lord.

[Jenna Fischer]

I know. Well, that's it. That's the end. That was my third fast fact. Fast fact. Flashback.

[Angela Kinsey]

I like it. Those were really fun.

[Jenna Fischer]

All right, guys, well, maybe we should take a break and then we'll come back to break down this episode of Conflict Resolution.

[Angela Kinsey]

Let's get into it. Angela Martin. I have a card for this episode and it's called the Whole Office Sass.

[Jenna Fischer]

Oh, I think I know the scene you're talking about. I can't wait.

[Angela Kinsey]

This show is sponsored by Better Help.

[Jenna Fischer]

I just had a visit with my mom and I was kind of thinking about all the ways that she has really informed my life as an adult. And one of the things that I really admire about her is that she was always willing to ask for help.

[Angela Kinsey]

When she needed it, for advocating for herself. Yeah, well, you know, mental health awareness is growing now, but there's still progress to be made. 26% of Americans who participated in a recent survey say they have avoided seeking mental health support due to fear of judgment.

[Jenna Fischer]

Well, this mental health awareness month, let's encourage everyone to take care of their well being and break the stage.

[Angela Kinsey]

BetterHelp is fully online. It's making therapy affordable and convenient, serving over 5 million people worldwide.

[Jenna Fischer]

And you can easily switch therapists anytime at no cost.

[Angela Kinsey]

We're all better with help.

[Jenna Fischer]

Visit betterhelp.comofficeladies today to get 10% off your first month.

[Angela Kinsey]

That's BetterHelp. H E L p.com officeladies Jenna, let's say you just realized your business needed to hire someone. But like, yesterday, like, you've got to get someone hired right away. How can you find amazing candidates fast?

[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

I know you did.

[Jenna Fischer]

I was pretending like I didn't, but I didn't know.

[Angela Kinsey]

It was a very big sigh it was very dramatic.

[Jenna Fischer]

Thank you. Well, when it comes to hiring, Indeed is really all you need so you.

[Angela Kinsey]

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[Jenna Fischer]

I've only been in the position of having to hire someone like a few times in my life and it was never easy. It was tedious. And I just remember getting a lot of resumes for people who really didn't fit the job criteria. It was very frustrating. Felt like a real time suck.

[Angela Kinsey]

I bet it would have been a lot easier if you had Indeed.

[Jenna Fischer]

Well, I'm sure it would have been.

[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

Hiring Indeed is all you need. And we're back. Angela, you open up this episode.

[Angela Kinsey]

I do this. I mean, I don't think this happens very often with my character, but it starts with me very quickly at like one second in, I'm making copies on that copier and then the camera pans over to you and Kevin at reception.

[Jenna Fischer]

Angela, why didn't you close the top of the copier when you're making the copy? I'm not the only person who noticed this because Molly Nett also would like to know. Angela.

[Angela Kinsey]

Probably because that copier didn't work. Really. There was always a catch to that copier. One time I made copies and I had to hold the side of it, like shut. I think that they didn't want me to shut it. That would have been specific. That would have been Charles McDougal as a director. He really had his eye on everything. So there was definitely a reason to that. Either A, if I shut it, it wouldn't work because the copier was 100 years old, or they wanted that light that like pans across the copier. Maybe they liked the effect, but it was a thought out thing. I'm sure of that.

[Jenna Fischer]

All right.

[Angela Kinsey]

But it wasn't like Angela Martin's like, character choice. I only photocopy with a blinding light in my face.

[Jenna Fischer]

Exactly. So after you copy with the copier open, Pam is over at her Desk. And she's doing her wedding planning, and Kevin asks if his band can play in the wedding.

[Angela Kinsey]

But Kevin is doing something that is such a pet peeve of mine. Like, anyone that walks up and starts tapping a table or thumping on something, I. I want to, like, break their fingers. It makes me crazy.

[Jenna Fischer]

You don't, like.

[Angela Kinsey]

I. I can't take it.

[Jenna Fischer]

Who likes that? Who likes that?

[Angela Kinsey]

Some people are, like, oblivious. Oblivious. Like, you can, like, walk by and be like. And they're like, whatever. But you do that around me. And I'm like, what is your problem?

[Jenna Fischer]

You know what? I don't love whistling.

[Angela Kinsey]

Oh.

[Jenna Fischer]

People who walk around just.

[Angela Kinsey]

Yeah, yeah.

[Jenna Fischer]

I. I can't.

[Angela Kinsey]

Yeah, sorry.

[Jenna Fischer]

Whatever.

[Angela Kinsey]

Problem. Sorry, Whistlers.

[Jenna Fischer]

All right, so we find out that Pam did not invite Angela to her wedding, and this is because she doesn't want anyone there who's called her a hussy. Angela, in the background of my talking head, where I'm talking about you calling me a hussy. You're eating in the kitchen at 45 seconds, you seem like you are really eating. Were you hungry?

[Angela Kinsey]

I remember. Check it out.

[Jenna Fischer]

45 seconds, Angela is scarfing down whatever her food is in the background.

[Angela Kinsey]

In this scene, they let me eat a bagel. I was really excited whenever I got to eat something like that. I was like, yeah, I'll eat that whole bagel. Give me some cream cheese, butter. I. I'm. I'm here.

[Jenna Fischer]

That's the cold open. Right. We come back. The episode opens with a Michael talking head and Phyllis getting her photo taken. And this is the scene where we find out that everyone's being photographed for their new ID badge.

[Angela Kinsey]

Yes. And in the deleted scenes, if you get the DVDs for this, this is a particularly great DVD. So disc four in the DVD set, disc four has commentary. It has deleted scenes. It has a blooper reel. It has fake PSAs. We did. It has Olympic promos. We did. It has the Accountants, the webisode series which won an Emmy.

[Jenna Fischer]

Yeah.

[Angela Kinsey]

So it's got. This is a very good disc. Jenna and I make no money off this. I'm just telling you, if you're an office fan, this is a great disc. But there was a deleted scene that I thought was really interesting. It was a Michael talking head, and it kind of sets up the whole episode.

[Jenna Fischer]

Yeah, I know what you're talking about. In fact, I also just want to say, before you explain this, I thought that the deleted scenes from this episode played like a mini episode. Did you find that? Because they start with this, like, what you're talking about, they start with this amazing talking head for Michael.

[Angela Kinsey]

Exactly. So Michael is talking about how. Well, one of the things is he hates it when people have something wrong and they won't tell you what's wrong. And he says, my dad would do that all the time. And I would look at him and I'd say, dad, what's wrong? Dad was wrong. Dad was wrong. Dad was wrong. Yeah. I would do it over and over, and he would just look at me like I was an idiot. That's what he says. Poor Michael. And then he also has a scene with Ryan where he is saying that it's just another kind of boring day. Nothing's gonna happen. And he's talking about how on Big Brother they tackle really important things, you know, every week. But I guess that's not real life. And he. You can tell that Michael wants to feel accomplished in this day. He wants to feel like he made a difference.

[Jenna Fischer]

Well, I think that deleted scene is a great way that we motivate Michael's whole desire to take over the conflict resolution in the office for the day. Because now in the next scene, Ryan is in Michael's office, and he hears Oscar yelling from the conference room.

[Angela Kinsey]

Oscar is going off the beginning of that scene, the stuff that they're overhearing Oscar saying. Oscar's improvising because they were like, okay, just make a big fuss. They'll overhear it, and it will cause them to leave Michael's office. Right. To go see what the hubbub is about. And Oscar's a very funny improviser, and he got to have some fun in this episode.

[Jenna Fischer]

Oh, all those lines are amazing. Michael goes into the conference room, and he sees Oscar is with Toby, and he is ranting about Angela's baby jazz poster that Toby gave her in the Secret Santa exchange at Christmas.

[Angela Kinsey]

Yes.

[Jenna Fischer]

She has hung it in accounting, and Oscar doesn't want to look at it anymore.

[Angela Kinsey]

He's furious. And Toby's like, listen, you normally wouldn't hear this ranting. Normally we do it in the break room, but they're doing the security badge photos in there, so we're doing it in here instead. And this is Michael's opportunity. He has found his purpose, and this is it.

[Jenna Fischer]

He's so excited, he decides he's gonna resolve this conflict. So he calls Angela and Oscar into the conference room. And Pam. Apparently, Pam had to attend.

[Angela Kinsey]

Pam gets pulled into so many things with Michael. It's like he needs her to document it in some way.

[Jenna Fischer]

I don't know, but I'm not writing anything down.

[Angela Kinsey]

No, you're not and you hardly ever are.

[Jenna Fischer]

No, it's so true. He just likes to feel important. He likes to feel like he has a personal assistant.

[Angela Kinsey]

Yes. I like how quickly he produced this poster board that says communicate. This binder, he's had this. He has been waiting. He's had this. He's ready to go.

[Jenna Fischer]

But you know what I think, Angela? I think corporate gave him this binder a long time ago to look through and study. And he's never cracked it open until now.

[Angela Kinsey]

Oh yeah.

[Jenna Fischer]

He was like, I can't be bothered with this binder. And now suddenly he's ripped it off the shelf. We had a fan question from Aiden Magia. You know, we go through the different styles of conflict resolution and Aiden wanted to know, did it ever mention in the script what the number two and number three resolutions were in the five different styles of conflict? I don't know, but I know what the five are.

[Angela Kinsey]

The only one that's referred to in the script that isn't listed in this scene is compromise.

[Jenna Fischer]

So the five types of conflict resolution are lose, lose, win, lose, compromise, win, win, and win, win, win. So they're really. Michael's really keyed in on a win, win, win. Because then even he wins.

[Angela Kinsey]

Yes, we know lose, lose is number one. And then Angela just wants him to just skip to win, win. And he goes, that's number four. But then I love Steve's performance so much when he starts to read number five. And here's the thing that Steve is doing. He's reading something and making it look like he's never read it before and that he's getting surprised as he reads it, even though you and I both know he knew those lines backwards and forwards. So he's like, oh, number five, win, win, win. Oh, I win. I win too, because I resolved it. And it's just, he's so good. Just in that very like small moment, you see how great he is at finessing all of these, these little moments.

[Jenna Fischer]

I love it. They should play that in acting schools as an example of moment of discovery.

[Angela Kinsey]

Alright, so at 4 minutes, 32 seconds, they go over to, quote, look at the disputed poster. Michael wants them to express their feelings. And I say that the poster makes me happy because it makes me feel like the, the babies are the real artists, that God has a funny sense of humor. And Oscar at five minutes, two seconds just goes off and he has this rant. It was so fun to do this with Oscar. I have known him for so long, we performed together in sketch comedy. So I knew when they told him he could uncork what that meant. And it was just a. It was a delight for me when he was like, you know what? It's kitsch. It's the opposite of art. It destroys art. It destroys souls. Like, it just goes off.

[Jenna Fischer]

Was that improvised, scripted, Angela, or a mixture?

[Angela Kinsey]

It was a mixture. It was a mixture. And I think that was mostly scripted, but his stuff with Paul, with Toby in the conference room at the top of that scene was improvised. But Oscar is just so funny in this. And I just remember it was hard to keep a straight face. I remember that I had you to my right and Oscar to my left. It was very hard.

[Jenna Fischer]

It was very hard for me because Pam doesn't have any lines. And my direction was that I was not to react. I was to remain very neutral as possible. And so that was difficult to be neutral. All right, well, we had a fan question from Zoe Kennedy. What do you guys think a win, win, win solution to Oscar and Angela's dispute with the baby poster would be? Because, you know, Michael's win, win, win solution is that Oscar will turn the baby poster into a T shirt that he has to wear because then he won't see it. But Angela will see it all the time.

[Angela Kinsey]

Yes. And neither of them like that. They're like.

[Jenna Fischer]

Neither of them like that. So what would you make it be? Ang, what's your win, win, win?

[Angela Kinsey]

I would say that you could have personal items that could fit on your desk, and as long as they weren't offensive, they could stay on your desk.

[Jenna Fischer]

I like that you shrink it down to, like, no bigger than an 8 by 10.

[Angela Kinsey]

And then she could put it on her desk and that my. Win, win, win.

[Jenna Fischer]

Angela, that is a great solution. You. Yeah. You set a new rule that personal items can be no larger than eight by ten.

[Angela Kinsey]

Just.

[Jenna Fischer]

That's it. That's it, everyone. You heard it here first.

[Angela Kinsey]

You're welcome, corporate America.

[Jenna Fischer]

You heard it here. All right, so moving on, what is next? So, Angela, we got a really cool fan question about this scene from Mari Seyla Kabuto, and I loved it so much, I reached out and I asked her if she would send me a recording of her asking the question. So here it goes.

[Angela Kinsey]

When Michael is trying to solve the Angela Oscar dispute, they are all standing in the accounting area on a column behind Michael. There is a certificate of participation for a Mark Christie. Who is that?

[Jenna Fischer]

I was so excited to get this question. Angela. So this Moment happens at 4 minutes, 32 seconds. And right next to Steve's head on this pillar. Reception is behind the pillar. You can see this plaque. It's exactly what Marisela described. It is a certificate of participation for Mark Christie. This is one of my favorite things about our set.

[Angela Kinsey]

Okay, so Mark was the best boy grip and the key grip for seasons one through three on the office.

[Jenna Fischer]

And it's the art department that is ultimately responsible for any kind of card, sign, certificate, or logo that's created specifically for the show. So our art department created the Dunder Mifflin logo, and they created all of the little plaques and signs and certificates that hang around the office. And in an effort to give just like, a fun personal touch, they would include the names of real crew members.

[Angela Kinsey]

Yes. So, for example, we also had a salesman of the year and a humanitarian of the year plaque. And those plaques featured our crew member names as well. But really, you can see them everywhere. You'll start to notice them as you watch episodes. I do now. I look for them. Yeah, there are tons that are just sprinkled throughout the whole office.

[Jenna Fischer]

Well, let me tell you what my favorite one is.

[Angela Kinsey]

Okay.

[Jenna Fischer]

Okay. So my favorite one involves our first ad, Kelly Cantley. You guys might remember her. Kelly. Her job is keeping all of the actors on schedule. She makes sure that we arrive for our scenes when we're supposed to. And she is also the one who would run our safety meeting.

[Angela Kinsey]

Yes.

[Jenna Fischer]

So Kelly Cantley was. Safety meeting. Lit candle on set. That's Kelly Cantley.

[Angela Kinsey]

We have a pair of scissors in someone's hand. Safety meeting.

[Jenna Fischer]

Yes, exactly. Exactly.

[Angela Kinsey]

But Kelly really had to keep the whole production on time, everything happening on the set, all of us working together and. And getting our day done, making our day.

[Jenna Fischer]

She's by far one of the most important elements to running the show, for sure. Well, I guess that Kelly had gone around and looked at all the plaques, and she noticed that her name was not on any of them.

[Angela Kinsey]

This. I could kind of picture Kelly doing that.

[Jenna Fischer]

Actually, she spent a couple of days sort of doing this bit where she was all like, oh, I see. No, no, Kelly, Kelly. There's my name is on a plaque. It was very funny. And then all of a sudden, one day, a new plaque showed up. It's on the pole over by Stanley's desk. And here's what it said. It said, whereas it came to our attention that Kelly Cantley was whining that a lowly second assistant, a plaque with her name on it. And whereas Kelly Cantley made a comment on the air regarding that fact, we have decided to give her this certificate because we love her. Isn't that so fun? And so. And then they just waited for her to notice it and then it stayed.

[Angela Kinsey]

There for the rest of the run of the show.

[Jenna Fischer]

So, guys, something fun to do. You can go through. Try to hit pause whenever you see these certificates. And you can see some names of our crew members. I think it's just a really, really great way to honor them. And this is actually a very popular thing that happens on sets.

[Angela Kinsey]

Yes. All right, I love that question. I love hearing the behind the scenes of our crew. But, Jenna, it's time to get into the save the date.

[Jenna Fischer]

Yes.

[Angela Kinsey]

Six minutes, 28 seconds. We get a real bird's eye view of this.

[Jenna Fischer]

Well, Pam has broken down and is giving Angela a save the date hand delivered. We have a fan question from Ms. Lavender Darling. She said, Pam's save the date invitations say place tba. Why did she bother making a save the date with a location tb, tbd.

[Angela Kinsey]

When I looked at this save the date, okay, first of all, Angela's throwing shade. She's like, it's hand delivered, but it's okay. But it's also not my taste. So she's throwing a lot of shade. But I screen grabbed the save the date and it says save the date. And then written in hand. So you know, it's. It's printed. But then you've got to fill in everything by hand. It says, for the wedding, Pam Beasley to Roy Anderson. Date June 10. Place to be determined. This save the date gives us nothing. Everyone in the office knew it was going to be June 10th because Roy announced it drunkenly on Booze Cruise. We know it's between the two of you. This save the date is pointless. Yeah, it's a waste of time. It's a waste of money. Kind of like their wedding. Oh, my God.

[Jenna Fischer]

Can I get an Angela Sass, please, Sam?

[Angela Kinsey]

Angela says there it is.

[Jenna Fischer]

I agree with you, Angela. I think that these rather lame handwritten save the dates are a waste of time. Did you do save the dates for your wedding or did you just send an invitation?

[Angela Kinsey]

Well, you know, I did just an email save the date. Yeah, I did an email.

[Jenna Fischer]

Yeah, that's a little bit where we are now. I think. I'll say I did a save the date a hard copy save the date thing, I think. Why? It's a waste of time.

[Angela Kinsey]

I don't know. It's.

[Jenna Fischer]

It's a waste of space.

[Angela Kinsey]

I guess it was like etiquette back then, back then way Back then?

[Jenna Fischer]

No, but it's true. I think there's a lot that has changed. I remember getting in a huge argument with my mom about wedding planning, because in her generation, the bride planned the wedding with her parents because her parents paid for the wedding. And it was like a party they threw for the bride and groom. And I said, I want to plan my wedding with my husband, the person who's going to be my husband. Like, my mom wanted to pick out our registry items with me, and I was like, that feels so weird to me that I would go with my mom to pick out my dishes. Wouldn't I go with the person who's gonna eat off the plates with me to pick them out? But there was, like, a generational divide in, like, how these things are done, and I feel like this is gonna point to, like, another generational divide. Like, remember when you used to send these paper, save the date or even these paper wedding invitations? Nowadays, I get invited to weddings all the time where it's all online. I get an email, and then I click on this website and the registry links are there and the RSVP is there. And it's like, all there. And it's actually kind of awesome.

[Angela Kinsey]

I like a lot of it that's online now. It makes it very easy to find information. But I still like getting a hand proper invitation. I don't need to save the date. I don't need a little card with directions. I don't need a little special card that lets you know if I want to eat chicken or the pasta. But I like getting the paper invitation for some of my dearest friends. I've saved them. I don't know. I also am a little bit of a pack rat, as we know. I scrapbook, so I like getting the actual paper invitation myself.

[Jenna Fischer]

I can be with you on that. I really like getting a paper thank you. Yeah, like a thank you card in the mail.

[Angela Kinsey]

That's nice.

[Jenna Fischer]

As opposed to. For. For a big event like a wedding. I don't need, like, a paper thank you if I gave you a birthday present or something. But if it's a big event like a wedding, I think the process of a couple sitting down and writing out their thank you cards is a really nice tradition, and I think it is. What's the word I'm looking for?

[Angela Kinsey]

Proper.

[Jenna Fischer]

I feel like you're. If you're giving, like, yeah, like, you're. The significance of a wedding gift deserves the significance of a handwritten thank you card.

[Angela Kinsey]

I can. I can go with that. I can go with that.

[Jenna Fischer]

Well, Angela, I have to say that for being an episode about conflict resolution, we just did not have a conflict about that. We were in total agreement. We, we talked that out and we agree.

[Angela Kinsey]

You also liked my resolution for the jazz poster. So we're, we're finding some common ground here.

[Jenna Fischer]

Yeah, we're really resolving things. So there you go. We're on. We're on brand.

[Angela Kinsey]

All right, let's take a break. I'm gonna get a snack.

[Jenna Fischer]

All right, we're gonna take a break and we will be back.

[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

You're probably a self starter. That's what we were.

[Jenna Fischer]

That's right.

[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

We just came back from lunch and I was looking at these little summer dresses. I have this green one in my cart right now. It's for $49.

[Jenna Fischer]

Oh, it's really nice.

[Angela Kinsey]

Isn't it cute?

[Jenna Fischer]

That's gonna look good on you.

[Angela Kinsey]

It's like that jersey fit. So it's gonna be real soft for summer. I also have some hand towels.

[Jenna Fischer]

Well, that's what's so great about quints. You can get like a luxurious outfit and then also the hand towels that you need.

[Angela Kinsey]

And there's a really good price point too.

[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

I mean, if there's a Lurky Lurky right outside my window. Yeah.

[Jenna Fischer]

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Yeah.

[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

Okay, we are back from break. We have discussed Pam's very lame save the date.

[Jenna Fischer]

Yeah. And now Michael, fresh off his, I guess his win, win, win with Oscar and Angela, decides he's gonna demand from Toby that he be given all of the unresolved complaints.

[Angela Kinsey]

All of them.

[Jenna Fischer]

And he takes them from Toby forcibly. He says, quote, I had to use win lose on that. It was not pretty.

[Angela Kinsey]

Yeah.

[Jenna Fischer]

But now he's got them and he is going to start resolving conflicts. He's just on a mission.

[Angela Kinsey]

Stir the pot. That's what he's gonna do.

[Jenna Fischer]

At 7 minutes and 40 seconds, Pam is in the conference room with Michael and they're going through all the complaints. And I have to say, Ange, in this scene, I really liked the callback for Stanley with Miracle Whip. Did you hear that one?

[Angela Kinsey]

Yes.

[Jenna Fischer]

The complaint that is from Kevin that Stanley keeps using his Miracle Whip without asking. Which is a callback from when Jim was doing that Stanley impression during drug testing and he his bit was. I like the tangy zip of Miracle Whip.

[Angela Kinsey]

Yeah, Yeah, I love that. So also, there's something else that I think was pretty fantastic. If you love a really good eye roll, you need to go to 8 minutes, 35 seconds.

[Jenna Fischer]

Angela, I wrote it down, too.

[Angela Kinsey]

There is a Pam eye roll to end all eye rolls. It is substantial.

[Jenna Fischer]

It is. Well, Michael has gone into the bullpen to ask people if they feel like Toby really solved their complaints or if they were merely listened to and forgot about. And he starts reading all the complaints out loud. And that's when I wrote down major Pam eye roll sass.

[Angela Kinsey]

Some major Pam sass right there. And so then there's this thing. I remember laughing. I remember, like, breaking in this at 8 minutes, 53 seconds. Michael says, oh, and there's a Phyllis Angela dispute. And I say, you already did me. And he goes, that's what she said. And Jim mouths it as Michael says it.

[Jenna Fischer]

Yeah, that was scripted.

[Angela Kinsey]

That was not John improvising. That was a scripted moment.

[Jenna Fischer]

And the camera sort of pretends like it's gonna find John doing that. It's really great. I think that's a great example of the choreography with the camera discovery moment. Yeah, exactly.

[Angela Kinsey]

We also find out some interesting information about Dwight and Angela.

[Jenna Fischer]

Yes.

[Angela Kinsey]

Which is we now have a time stamp because for six months, Angela has been complaining about Dwight and that that was all redacted for the last six months.

[Jenna Fischer]

Yes. All of Angela's complaints about DWight were redacted six months ago.

[Angela Kinsey]

Six months.

[Jenna Fischer]

I'd love to read what some of those complaints were. Well, we know. We know one of them. One of them has to do with safety officer. I'm sure she filed a complaint about that. I'm sure all of her complaints are just based on who is really in charge of this or that.

[Angela Kinsey]

But now Michael just starts listing things off, and he's one by one, getting everyone pissed off at each other. Everyone is getting angry with each other.

[Jenna Fischer]

Pam first volunteers to save Angela because it seems like it's going to be revealed to the office if anyone thinks real hard on. Right this, that. Why did Angela redact all of her?

[Angela Kinsey]

Only Dwight?

[Jenna Fischer]

Yeah. So Pam volunteers, but there's only one complaint against Pam and it's been withdrawn. And this was the complaint. Does she have to plan her wedding on office time? Can't she do that from home? And Pam assumes that it was Angela who complained about her.

[Angela Kinsey]

Pam totally glares at Angela. And Angela's like, what? What? Like. And I believe her. I believe her.

[Jenna Fischer]

Well, yeah. She didn't complain about her.

[Angela Kinsey]

No.

[Jenna Fischer]

Yeah. But I think it's reasonable for Pam to assume that she did.

[Angela Kinsey]

Well, true. Because Angela, I think, has the most complaints of anyone else.

[Jenna Fischer]

Yes.

[Angela Kinsey]

In the complaint box.

[Jenna Fischer]

This is true. But you're right. Then Michael goes around and just starts throwing out all of everybody's complaints.

[Angela Kinsey]

We have to point out that at 10 minutes, 53 seconds, we have an Angela Pam partition scene.

[Jenna Fischer]

I love it.

[Angela Kinsey]

These were some of my favorites. And we. We didn't get to do very many of them because we would laugh and we would ruin take after take. But here it is, you and I over the partition having a heated conversation.

[Jenna Fischer]

Yes. Pam goes right up to Angela and says, thanks for ratting me out.

[Angela Kinsey]

I know you're so ticked off.

[Jenna Fischer]

Oh, I'm mad. Fan question. Colleen Keenan and Brittany Magart. They both asked, was Pam calling Dwight Bobblehead Joe. Scripted. Because I say you and bobblehead Joe.

[Angela Kinsey]

I know.

[Jenna Fischer]

They want to know if that was scripted. It was scripted.

[Angela Kinsey]

It was scripted. But guess what? Here's a little window into Pam. When she gets mad, she starts name calling.

[Jenna Fischer]

I guess. So. Can I get a Sam, could I get a little Pam sass here? Pam sass. Thank you. Yeah, that's appropriate.

[Angela Kinsey]

Pam sass.

[Jenna Fischer]

Because Pam keeps sassing. She sasses right into the kitchen and is complaining to Jim about Angela. And Jim's kind of like, oh, I don't. He doesn't know.

[Angela Kinsey]

You know what I wish? I wish we had a sting that said Jim Shade. Because he gives you some shade. He's like, oh, and what does Roy think about that? And she's like, well, I don't really talk to Roy about this. And he's like, about your feelings and stuff.

[Jenna Fischer]

Yeah, Jam Shade. I like it. I like it. Well, now we move into the conference room. Angela, can you tell us about this scene with you and Phyllis with Michael?

[Angela Kinsey]

This scene was really hard because Phyllis and I got tickled. We got tickled. But, yeah, so, you know, here Angela and Phyllis are at it again now in the bullpen. When Michael calls out Phyllis for having a complaint on Angela, she's like, I don't know what you're talking about. Angela and I are friends. But then Phyllis just starts turning on everyone. There's a deleted scene that's also pretty great. So, yeah. So Phyllis clearly, I guess, has been parking in the parking spot where Angela likes to park. Even though they're not named parking spots, we don't have individual spots. But clearly my character likes to park in the same spot every day, and Phyllis has been parking in it. And I'm ticked off. So I complained, and Phyllis is like, I'm sorry. I guess I forgot I parked in the spot you liked, even though we don't have assigned parking. But then at the Very end. She goes, I don't like you.

[Jenna Fischer]

I know, Phyllis. I know.

[Angela Kinsey]

And in the deleted scene, she tells Dwight she doesn't like him. I think that's some Phyllis sass.

[Jenna Fischer]

Phyllis sass.

[Angela Kinsey]

That one's hard. It's a lot of. It's like.

[Jenna Fischer]

It's a lot of. This is when we're gonna find out that Ryan thinks Creed has an old man smell. And Creed is like, oh, yeah. Oh, yeah. I know what he's talking about. I grow mung beans in my desk. They're really nutritious, but they smell like.

[Angela Kinsey]

I texted Creed last night about it.

[Jenna Fischer]

And I said, eat them in real life.

[Angela Kinsey]

I said, creed, you're on my TV right now talking about the mung beans in your drawer. And he said, I still talk to my mung beans.

[Jenna Fischer]

Oh, Creed.

[Angela Kinsey]

And he said, yeah, he said I was eating mung beans. Exactly. That's exactly what it was.

[Jenna Fischer]

Wow.

[Angela Kinsey]

I said, how do they taste? And he said, they taste like grass and air.

[Jenna Fischer]

Mostly grass and air.

[Angela Kinsey]

Not really like death.

[Jenna Fischer]

Well, Angela, I looked up mung beans, and it turns out that they are really good for you, especially the sprouted ones.

[Angela Kinsey]

Oh.

[Jenna Fischer]

The sprouted ones have fewer calories and more amino acids and antioxidants than unsprouted ones. Let me tell you some benefits to eating mung beans, because I know you're curious.

[Angela Kinsey]

I can't wait.

[Jenna Fischer]

So they've done some studies in animals that have shown that mung beans help to reduce cholesterol. Okay, we're not doctors. I'm just a woman on the Internet. So anything I. Take care, guys.

[Angela Kinsey]

Right now. Yeah, she's just a woman talking to you from her closet.

[Jenna Fischer]

Little disclaimer. But they also seem to be a good source of potassium, magnesium, protein, and fiber. But here's the catch. If you are sprouting mung beans properly and you let them drain and then you rinse them off after you've let them soak, they won't smell. Only neglected mung beans stink.

[Angela Kinsey]

So Cree was neglecting his mung beans.

[Jenna Fischer]

Had some neglected mung beans in his desk, and that's why they smelled so badly. So, anyway, I guess I just want people to know that if you've ever been curious about sprouting and eating some mung beans, they won't be stinky if you just care for them properly. According to the Internet. I'm not an expert, and according to.

[Angela Kinsey]

Creed, they taste like grass and air.

[Jenna Fischer]

So there you go. All right. Kevin has been making sexually suggestive comments to Angela that make her uncomfortable so Michael suggests that the solution is for Angela to make sexual comments about Kevin that will make him uncomfortable.

[Angela Kinsey]

First of all, Kevin Gross once again. Yeah, we have been tracking Kevin's perviness.

[Jenna Fischer]

Ooh, is that a sting? Kevin Perv.

[Angela Kinsey]

Our whole podcast is just going to be stings. It's going to be like, Angela sass, Kevin Perv, Pam Shade. Okay, now we're back in the break room. We're back to making our IDs and our badges. Right? And at 13 minutes, 11 seconds, my stepson Jack. It's one of his favorite talking heads where Dwight said he would never smile in a photo because that's a sign of weakness. And so he's never going to smile in a photo. Which just cracked us up. Jim is making this oversized ID badge for Dwight. See, he's playing a prank on him. You guys, this is classic Jim, right? And he put Dwight's middle name is Fart.

[Jenna Fischer]

Yep. And he says he's a security threat. Well, we had a fan catch by Molly Torres. She says at 14 minutes, 42 seconds, there is a close up shot of the prank ID badge that Jim made for Dwight. And his title is Assistant to the regional manager, but he had been promoted to assistant regional manager in season two, episode six. This is another layer to Jim's prank. Ah, yes, so it goes unmentioned in the episode, but yes, another layer to the prank badge is that he gives.

[Angela Kinsey]

Him his improper title that he loves to do.

[Jenna Fischer]

Yes, that's right. Well, it's at this point that Dwight storms over to Toby. He's had enough. And he finds out that Toby has just been putting his complaints about Jim in a box. He has not been registering them with corporate the way he said.

[Angela Kinsey]

Now Dwight is furious and he goes marching in to find Michael and he says a line that I love. Four years of malfeasances.

[Jenna Fischer]

Yes, yes. And he says, I cannot work with Jim anymore. One of them has to go. Michael has to pick by the end of the day.

[Angela Kinsey]

Yeah, he's. He is officially furious. And you know what? This is all coming back to bite Michael in the butt because Toby said, just let him vent. And then I file it and I never do anything about it. And they, they got to vent and that's that.

[Jenna Fischer]

Yeah.

[Angela Kinsey]

And now it's all catching up with Michael. He realizes that Toby probably had the right idea.

[Jenna Fischer]

Yes. Well, Dwight goes online and starts looking up jobs at other branches. And Dunderpedia had a really great list of all the jobs that are available at 14 minutes, 56 seconds. If you pause on the screen. Here are the jobs that are available within Dunder Mifflin. Are you ready?

[Angela Kinsey]

Mm.

[Jenna Fischer]

At Stanford, there is a plant manager and a sales manager position. The sales manager position requires three to five years of experience and a bachelor's degree. And there is an IT manager position available at Stanford. Here's my question. Isn't Josh Porter the. Oh, is he the branch manager?

[Angela Kinsey]

He's the branch manager.

[Jenna Fischer]

Well, within our office, I guess. Michael is the branch manager. Who's the sales manager of Scranton?

[Angela Kinsey]

Probably. I mean, I don't know. I mean, I'm Stanley, I would think. Stanley. Because he's a senior.

[Jenna Fischer]

Yeah. He's been there a while.

[Angela Kinsey]

Yeah.

[Jenna Fischer]

But that's a job we don't ever really talk about. Yeah. So I just thought that was interesting. Well, in New York, Dunder Mifflin, they've got a position for maintenance engineer. In Albany, they need a comptroller and two regional managers. And in Buffalo, you can't read what it is, but they need someone. And Scranton has two positions available.

[Angela Kinsey]

Well, here's the thing. For a company that's downsizing and on the verge of collapse, why are all of these job openings.

[Jenna Fischer]

Thank you.

[Angela Kinsey]

What's up?

[Jenna Fischer]

Thank you. That too. But listen to the jobs that are available in Scranton. Warehouse staff and warehouse manager. But isn't Daryl the warehouse manager? Is he looking to leave? What's happening there? What's the story?

[Angela Kinsey]

I don't know. I don't know, because he is the manager.

[Jenna Fischer]

After this, Michael calls Dwight and Jim into the conference room, and he goes through a list of Dwight's complaints. And this is my favorite part of them.

[Angela Kinsey]

This is. It's so good. And one of them made me laugh so hard. All right, here are the list of pranks that Jim has pulled on Dwight that Dwight has reported. Ready?

[Jenna Fischer]

Okay. Yes.

[Angela Kinsey]

Ready, Jenna, go. Number one.

[Jenna Fischer]

Number one, he replaced all of Dwight's pens and pencils with crayons.

[Angela Kinsey]

Number two, he had everyone call him Dwayne all day. Which, by the way, Jenna. By the way, guess who would sometimes call him Dwayne in a scene?

[Jenna Fischer]

Who?

[Angela Kinsey]

Oscar. He did? For real. We. For real. There were scenes where he'd be like, listen, Dwayne. I'd be like, dwight. It's Dwight. And he'd be like, ah, crap.

[Jenna Fischer]

That is so funny.

[Angela Kinsey]

Somehow it went into Oscar's brain in real life.

[Jenna Fischer]

Okay, well, Jim also placed a bloody glove in Dwight's desk drawer and tried to convince him that he had committed murder.

[Angela Kinsey]

Yes. Number four, Jim told Dwight there was an abandoned Infant in the women's room. He went in to save the child and saw Meredith on the can.

[Jenna Fischer]

Yes. This one is my favorite of all time. Of any prank ever written about on the office. It's just a sentence. We never see this play out, but my imagination of it is so rich. Dwight says he hit himself in the head with his phone. And Michael is like, what? How could that have been Jim's fault? And then Jim in his talking head next to Jim.

[Angela Kinsey]

Yeah.

[Jenna Fischer]

And John's reaction? He laughs. He says that he put nickels in Dwight's headset over the course of a long time so that it got heavier and heavier. And then one day he took them all out so that when Dwight answered the phone, it would be super light. Yeah, I just. That's. That is brilliant. That is brilliant. Greg Daniels.

[Angela Kinsey]

Yeah. Clap. That is brilliant. And that's the greatest. That is Jim doing the slow play.

[Jenna Fischer]

That is. That's. I think why I like it is the patience required for that prank. All right, there's more. Go.

[Angela Kinsey]

The next one is that every time Dwight typed his name, it would just say diaper.

[Jenna Fischer]

Diapers. Yeah. And then the last one is that by the end of the day, Dwight complains that his desk was moved two feet closer to the copier. And Jim admits that, yes, every time Jim got up from his desk, he moved it a little closer to the copier.

[Angela Kinsey]

But then Jim is like, well, when you put them all together like that, it doesn't sound really cool. Yeah.

[Jenna Fischer]

He's like, oh, that sounds like maybe my life is kind of sass.

[Angela Kinsey]

Yeah, maybe. I saw.

[Jenna Fischer]

So that's what I spent my time doing.

[Angela Kinsey]

At 16 minutes, 39 seconds, I have a card that just says a montage of sass.

[Jenna Fischer]

Oh, it's your montage of sass.

[Angela Kinsey]

It's a montage of sass. We see Phyllis. She slams the fridge door on Angela. Pam is glaring, eating yogurt. Angry eating yogurt. And then you have, like, Creed, and he's looking crazy, and he's holding a pencil like it's a knife. And, I mean, then it just goes all through Stanley and Kevin and Kelly and Toby. Everyone is ticked off.

[Jenna Fischer]

Yeah, everyone's just mad. It's a mad montage. It's a sass montage. Really.

[Angela Kinsey]

It's a montage of sass.

[Jenna Fischer]

It is. Well, at 18 minutes, we have a fan catch from George Felton.

[Angela Kinsey]

Okay.

[Jenna Fischer]

Dwight's ID badge has been redone. His middle name is correct. It says Kurt. But you know what? If you look closely, he's still Listed as a security threat. He didn't get that removed. Good catch, George. I liked that.

[Angela Kinsey]

There is a deleted scene where Pam shows Jim her ID badge and her clearance level is red.

[Jenna Fischer]

Yeah.

[Angela Kinsey]

And Jim's like, what does that mean? And Dwight's like, I'm not gonna tell you.

[Jenna Fischer]

Also, Pam doesn't seem to know what it means either, which I thought was very funny. All right, so, guys, it's the end of the day, and Michael thinks that the way he could really boost everyone's morale after this hard day of resolving conflicts is to get a group photo. He wants a group photo.

[Angela Kinsey]

Stanley's like, are you kidding me? Like, seriously?

[Jenna Fischer]

So he gets everybody to stand, but a lot's happening. Like, no one's smiling. This is when Jim tells Pam that he's the one who made the complaint against her about the wedding thing, but he said he was just venting. Oh, my God. So awkward.

[Angela Kinsey]

So awkward. He's having this conversation during a group photo of his co workers, and you're, like, sandwiched between Phyllis and Stanley. And Phyllis is listening to everything.

[Jenna Fischer]

Her reactions are amazing.

[Angela Kinsey]

So good. She literally says, oh, dear.

[Jenna Fischer]

Yes. Yes. I have a fan catch. Another fan catch from Carly Mitchell. You know how earlier you were mentioning how your stepson Jack loves that talking head where Dwight says he doesn't smile because it's a sign of weakness and primates.

[Angela Kinsey]

Yeah.

[Jenna Fischer]

Guess who's smiling in the group photo.

[Angela Kinsey]

Who?

[Jenna Fischer]

Dwight.

[Angela Kinsey]

Dwight.

[Jenna Fischer]

Yeah.

[Angela Kinsey]

Dwight, what are you doing?

[Jenna Fischer]

Fan catch by Carly Mitchell. 18 minutes, 50 seconds. He's smiling.

[Angela Kinsey]

You know what? I feel like this is, like, layered, like, emotionally for Dwight because he would not smile on his own, but he will smile for Michael, and that is his weakness. Michael is his weakness.

[Jenna Fischer]

Oh, yeah. Well, I have a Jenna catch. Okay, for this group photo moment. You know, Michael says it's really hard to get a photo of 15 people. Yeah, he says that's really hard. Guess What? There's only 14 people in the photo.

[Angela Kinsey]

Jenna, catch. Jenna catch.

[Jenna Fischer]

There you go.

[Angela Kinsey]

I love it. I love it.

[Jenna Fischer]

Well, and it's true. He never does get a photo. So he Photoshops the group photo. He says it's amazing what you can do with Photoshop. And that's how he gets his group photo.

[Angela Kinsey]

And as you guys know, because we've shared with you, Greg then gave that photo to us all as a gift. And I have it. I will. I will put it. I will hold up the photo of it next to me and put it on the website.

[Jenna Fischer]

So then this episode ends. It's kind of sad. Pam is checking her voicemail and she gets this voicemail from Jim saying, you know what? I'm not going to be in until the afternoon tomorrow because I've have a doctor's appointment in the city. But then we see what he's really doing. He's meeting with Jan at corporate.

[Angela Kinsey]

Yeah. And you know, he's probably going to apply for that job at the Stanford branch. He's. He can't take it anymore. He can't watch. Yeah. He can't watch her plan her wedding anymore. It's getting to be too much and it's heartbreaking.

[Jenna Fischer]

Yeah, he's gonna move on.

[Angela Kinsey]

The very end of this episode is an amazing little tribute to Raiders of the Lost Ark. It is where we see Toby putting this box of complaints and a wall of complaints, like with the forklift and the whole thing. It's very Raiders of the Lost Ark.

[Jenna Fischer]

Yes. We had a fan ask. Cole Edwards wanted to know at the end of the episode, when we see Toby put that box of complaints in the warehouse, was it an homage to the end of Indiana Jones? It was.

[Angela Kinsey]

Yes, it was. And you guys, just for fun, if you're out there and you're going to re watch it, go to 11 minutes, 43 seconds. Toby's company ID photo is my favorite.

[Jenna Fischer]

What is it?

[Angela Kinsey]

He sits down and he just says, just take the picture. And he gets up and walks away.

[Jenna Fischer]

Oh, yes.

[Angela Kinsey]

He takes it right as he walks away.

[Jenna Fischer]

Yes. Yes. It's pretty amazing. Angela, before we wrap up, we had a fan question from Devin Couch. Was there ever a baby poster shirt and did Oscar ever wear it? I went through all the deleted scenes and didn't see one, but do you know?

[Angela Kinsey]

No, I don't believe there was. I don't believe it. And I would have loved it. That would have been a fantastic callback years later if we had just seen him in that shirt one time. Or maybe like when Angela had to move in with Oscar, maybe she found the shirt in his closet, something. But no, I don't have a memory of that. But that would have been fantastic.

[Jenna Fischer]

I agree. I wish that we owned the rights to that picture because I would buy that shirt.

[Angela Kinsey]

Would you buy it and wear it?

[Jenna Fischer]

Maybe. Why not? Why not?

[Angela Kinsey]

Why not?

[Jenna Fischer]

Such, like, it would be such a fun inside joke.

[Angela Kinsey]

I think you are wearing a hoodie right now with your own image on it. So.

[Jenna Fischer]

Office ladies, ladies. I always wear my office ladies hoodie when we record. Office ladies. It's like a uniform. It's my little uniform. I. I like a uniform. I went to a Catholic girls high school. Yes.

[Angela Kinsey]

You know I am kidding.

[Jenna Fischer]

Of course.

[Angela Kinsey]

You like the structure. You like uniform, you like order. How about that? Yes, Order.

[Jenna Fischer]

Love order.

[Angela Kinsey]

Yeah.

[Jenna Fischer]

Feel very safe. In order.

[Angela Kinsey]

There you go.

[Jenna Fischer]

Chaos. Terrifying to me. Terrifying.

[Angela Kinsey]

All right you guys, this has been conflict resolution. We hope you enjoyed it. Thanks for listening in to us in our closets. We hope you're staying safe and you know we're sending you our love.

[Jenna Fischer]

We're sending you our love. Thanks guys. Next week we are going to be back with. Oh Ange. Oh Lady Casino Night.

[Angela Kinsey]

Lady. Lady. Lady.

[Jenna Fischer]

And a special guest. So. So tune in for that.

[Angela Kinsey]

Okay.

[Jenna Fischer]

Bye bye. Thank you for listening to Office Lady's second drink.

[Angela Kinsey]

This episode was initially created in collaboration with Earwolf.

[Jenna Fischer]

Office Ladies is a presentation of Odyssey and is produced by Jenna Fisher and Angela Kinsey.

[Angela Kinsey]

Our executive producer is Cassie Jerkins and our audio engineer and associate producer is Daniela Silva.

[Jenna Fischer]

Odysee's executive producers are Jenna Wise Berman and Leah Reese Dennis.

[Angela Kinsey]

Office Ladies is mixed and mastered by Chris Basel.

[Jenna Fischer]

Our theme song is Rubber Tree by Creed Bratton.

[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

Visit smilegeneration.com officeladies for full terms and to book now. If you live in California and you're looking to buy a home, let's face it, buying a home in California can feel like a lot. It is overwhelming. But with a realtor it doesn't have to be.

[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

We love our realtors like love love.

[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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[Jenna Fischer]

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[Angela Kinsey]

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