
Hosted by Dr. Scott Drucker and Jinesh Patel · EN

Scott and Jinesh chat about recent headlines that reflect on the troubled financial state of several DSOs.

Scott and Jinesh chat with Heather Trombley, President and COO of DentalEZ. Heather discusses her journey from rocket scientist to DentalEZ. They then take a deep dive into topics like IoT, data, and AI, as they pertain to dental equipment and remote equipment monitoring. 1:28 Introducing Heather Trombley 3:12 Heather's journey to and through dental 10:00 Remote equipment monitoring and IoT 21:12 DSO impact on product development and sales 27:24 TotalOp 39:17 Future opportunities with data and AI

Scott and Jinesh chat about how dental tech companies and dental practices may be able to find leverage using AI to code tools bespoke to the needs of the company.

Scott and Jinesh chat with Brendan Messenheimer, Managing Partner at HealthStream Ventures, about the ongoing 'freeze' in DSO acquisitions and upcoming struggles Brendan expects in the DSO industry. 1:19 Introducing Brendan Messenheimer, background pre HealthStream Ventures 7:34 Historical setup for current problems 17:30 A frozen DSO market, DSO nay-sayers validated 28:13 Doc-led groups vs PE backed groups 45:45 Lessons learned 53:31 Failures on the horizon

Scott and Jinesh chat with Ralf Tomandl, Chief Operating Officer at HR for Health. They discuss Ralf's journey to and through dental, and his experience joining HR for Health right before Covid hit. Ralf shares some of his experience and lessons learned from event-based marketing, and highlights some of the biggest HR mistakes dentists make. 1:42 Introducing Ralf Tomandl 4:35 Journey to dental and pre HR for Health 18:46 Joining the HR for Health, and growth through Covid 24:53 Event-based marketing 40:42 HR for Health product and value prop 48:00 HR mistakes to avoid 53:42 Partnerships and conferences

Scott and Jinesh recap several highlights of the Leaderships Labs Conference, and share a couple conversations recorded at the conference itself. 1:25 Leadership Labs conference recap 19:02 Conversation with Mike Towle, Motor City Dental Partners 30:39 Conversation with Jason Bodnar, Cataloochee Dental Group

Scott and Jinesh chat with Stephen Thorne, Founder and CEO of PDS Health. They discuss the oral-systemic connection and how PDS Health is paving the way for medical-dental integration. It takes a herculean effort to change how our healthcare and payer ecosystems think about oral health, and Steve shares some of the challenges he's tackling to push the profession forward. 1:33 Introducing Steve Thorne 3:13 Going all in on medical dental integration 12:09 The patient experience 15:50 Funneling patients across the medical-dental divide 20:46 Training the medical and dental teams 22:41 Dental 'insurance' 33:21 Epic EHR 47:52 Salivary diagnostics 53:20 Back in startup mode

Scott and Jinesh chat with Elliot Zibel, serial entrepreneur and Founder of ClariFi Health. They take a deep dive into Elliot's background with focus on his DSO Select Dental Management and technology startup ClariFi Health. 1:30 Introducing Elliot Zibel 3:29 Elliot's entrepreneurial experience before dental 13:25 Entering the dental space from an investor perspective 19:21 Approach at Select Dental Management 29:31 Using data to actually change behavior 48:11 ClariFi Health journey

Scott and Jinesh chat with John Stamper, founder and CEO of John Stamper Media. John recaps his journey to and through dental. He shares both his perspective and strategy around content marketing for companies looking to build meaningful relationships with their clients (both current and prospective). 2:00 Introducing John Stamper 4:09 From submarines to dental drills 18:44 John Stamper Media 22:03 Ideal Customer Profile 24:36 Creating brand with content 39:39 Advice for companies regarding content production 44:31 Short form vs long form 49:34 Importance of batch producing

Scott and Jinesh discuss the recorded uptick in dental-related ER visits, Planet DDS's data on the impact of dental practice software, Dentsply's MRI venture, and recent negative press concerning DSOs. 2:44 Dental-related ER visits increase 6:42 Software improves practice performance 10:59 MAGNETOM MRI Machine 23:54 DSO financial woes