Podcast
Outside The Box
Hosted by BizBox Inc. · EN
Outside the Box is the podcast for real estate agents who want to grow their business. Every episode provides actionable strategies that help you grow your repeat, referral, and sphere of influence business. Referrals don’t happen on accident—they happen on purpose, and we bring you insights from top agents and coaches who have mastered the art of relationship-based growth. Tune in for practical, proven tactics that will help you generate more business from the people who already know, like, and trust you!
13episodes
Episodes
Newest firstAll episodes
How To Scale Past 100 Deals Per Year With Systems And Care | Jordan Smith
May 100:53:19Tap to summarizeWe sit down with Jordan Smith of Local Utah Realty to unpack how he goes from strong negotiation to high-touch service without rushing clients or cutting corners. He shares the systems, team habits, and gifting ideas behind 100+ transactions a year and a wall of five-star reviews. • Jordan’s path from early hustles to real estate leadership • Why he walks away from bad terms to protect clients • Listing prep that prevents inspection and appraisal headaches • Negotiation tactics that use leverage and smart tradeoffs • Building a team that stays available without service dropping • CRM, call recording, and documentation that reduce risk • AI lead scoring and why emotional intelligence still wins • Referral growth through client events and unexpected gifts • Practical gifting plays like cookies at contract and custom art at closing Visit bizboxinc.com, click free setup, and own the move minutes.Level Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/
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How A Top Missouri Realtor Builds Trust That Sells Homes | Beth McGeorge
Apr 300:43:57Tap to summarizeWe sit down with Missouri Realtor Beth McGeorge to unpack how honest pricing, fast communication, and real client care can build a 2,000-transaction career. She shares the hard lessons from the 2008 crash, the realities of leading a team, and the fraud threats hitting buyers and sellers right now. • leaving a stable job and committing fully to real estate • lessons from 2007 to 2008 that sharpen pricing and tough dialogue • refusing to buy listings and being willing to lose business to stay honest • using humor to lower defenses during hard conversations • daily non-negotiables like same-day responses and proactive problem-solving • protecting clients by thinking ahead of the paperwork • creating a standout client experience with well-timed moving boxes • building repeat and referral business without buying leads • starting a team to protect family time and scale service • balancing grit with mental health and personal boundaries • real-world fraud stories and how scammers exploit email and fear Level Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/
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Winning With Service: How A Top Realtor Builds Loyalty | Susie Wargin
Mar 600:46:10Tap to summarizeWe dig into a relationship-first blueprint for real estate growth with Susie Wargin, a top producer and Broncos sideline reporter who wins repeat and referral business by investing upfront in client experience. From pre-inspections to post-close handyman hours, she shows how small, useful touches build trust and scale.• learning from a trailblazing mom at RE/MAX and the power of relationships• why real estate is counseling during life changes and how to show up• morning routines, time blocking, and scheduling messages for focus• repeat and referral systems that compound over time• monthly value: Homebot, handwritten notes, sports schedules• branded moving boxes that arrive when clients need them• seller toolbox: pre-inspection, staging, pro cleaning, full media• buyer perks: deep clean, re-key, two hours of a handyman• picking three high-impact perks on any budget• lessons from elite athletes on boundaries and circles• brokerage environment, motivation, and raising your bar• moving from 25 to 50 deals through service and volunteeringLevel Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/Follow the Hosts 🎙Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.Justin Armbruster – https://www.instagram.com/armbruster_jd/Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/
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Service Sells: Turning Clients Into Lifelong Fans | Nick Bailey
Feb 600:49:32Tap to summarizeWe sit down with Nick Bailey to unpack why repeat and referral businesses beat lead-chasing, how to shift from order taker to advisor, and where tech actually earns its keep. The through line is service that reduces stress and stays memorable long after closing.• career path across agent, franchise, portals, T360• why money-making activities drive survival• moving from transactions to lifetime value• buyers need real advisors again• financing literacy and inspection strategy• tech vs toy and AI that saves time• brokerage leadership, culture and fit• practical service that anticipates needs• tracking ROI through lifetime value and referrals• 2026 outlook for agent count and sales• simple systems that prevent repeat client pain pointsLevel Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/Follow the Hosts 🎙Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.Justin Armbruster – https://www.instagram.com/armbruster_jd/Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/
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Mastering The Fundamentals: How To Win in Modern Real Estate | Marci Press
Jul 400:29:16Tap to summarizeMarci Press shares her journey from legal secretary to successful realtor, having sold over 1,000 homes in Central Ohio since 2004. She reveals how picking up the phone and maintaining genuine connections with clients creates lasting success in real estate.• Started real estate career as a single mom of three while working full-time as a legal secretary• Worked both jobs simultaneously for a year before taking the leap to full-time real estate• Emphasizes the importance of fundamental practices like phone calls alongside modern marketing• Maintains consistency in outreach through multiple channels including social media and traditional postcards• Strategically segments her database for targeted marketing efforts• Believes in over-delivering and doing what you say you'll do, better than competitors• Creates genuine connections beyond transactions, resulting in strong referral business• Currently leads a team of buyer's agents while also co-owning a brokerage of 43 agentsLevel Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/Follow the Hosts 🎙Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.Justin Armbruster – https://www.instagram.com/armbruster_jd/Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/
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98% Referral Business: Become The Mayor of Your City | Amanda Furman
Jun 2000:44:46Tap to summarizeAmanda Furman shares how she transformed from a middle school teacher into a successful realtor building a referral-based business through authentic relationships and community involvement. Her teaching background provided unexpected advantages in real estate, helping her manage different personality types and emotional situations while developing a reputation as the "Fox Cities Homegirl."• Cultivating a 98% referral-based business through relationship building rather than traditional sales techniques• Writing five handwritten note cards weekly to past clients for non-business reasons • Creating a weekly "Fox Cities Friday" video series highlighting local businesses, now approaching 260 episodes• Delivering pumpkins to over 600 past clients every October as a memorable annual touchpoint• Establishing a comprehensive follow-up system including multiple touchpoints for Google review requests• Focusing on being a "matchmaker" rather than a salesperson in real estate transactions• Identifying and addressing client pain points during the moving process with thoughtful solutions• Building and maintaining an organized database from day one to track and nurture client relationshipsRemember, referrals don't happen by accident. They happen on purpose.Level Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/Follow the Hosts 🎙Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.Justin Armbruster – https://www.instagram.com/armbruster_jd/Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/
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Lifelong Client Relationships: Guide to 85% Referral Business | Pamela Bull
Jun 600:24:12Tap to summarizePamela Bull from Tennessee River Realty shares how she built a thriving real estate business where 85% of transactions come from referrals by focusing on deep client relationships rather than chasing transactions. Her philosophy centers on helping families rather than focusing on dollar amounts, creating loyal clients who enthusiastically refer her services to friends and family.• Real estate was a longtime dream after working in her family's printing business and spending 27 years as a massage therapist• Stays in contact with ALL past clients, not just those from the current year• Sends monthly recipe cards which clients keep longer than educational materials• Delivers homemade chocolate chip cookies to clients at closing• Offers creative pop-by gifts like cookies in house-shaped boxes with personalized notes• Conducts an annual Thanksgiving pie giveaway, distributing 250 pies to clients and community members• Continues sending gifts to out-of-state clients who may refer local friends and family• Uses Google Forms to organize giveaway logistics including pie preferences and pickup times• Credits Ninja Selling philosophy for her relationship-focused approach• Believes the biggest mistake agents make is losing contact with past clients• Sets goals based on families served rather than financial targets• Attributes her success to divine guidance in bringing clients into her path"I've always said that my bottom dollar is not the same as most people's. Most people's bottom number is the dollar sign. Mine is how many families or individuals can I help per year."Level Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/Follow the Hosts 🎙Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.Justin Armbruster – https://www.instagram.com/armbruster_jd/Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/
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The Power of Client Events: From Pie Parties to Paper Shredding | Greg Anderson
May 23, 202500:52:14Tap to summarizeGreg Anderson, a seasoned realtor with Baird Warner, shares how his background in hospitality prepared him for real estate success and reveals strategies for building a thriving referral-based business. His commitment to exceeding expectations and maintaining meaningful client relationships has resulted in consistent business even during market fluctuations, proving that authentic service creates lasting client connections.• Transitioning from hospitality to real estate provided valuable skills like multitasking and maintaining composure during challenges• The mantra "exceed expectations" guides Greg's approach to client service and relationship building• Creative client appreciation events like Thanksgiving pie giveaways and document shredding services keep past clients engaged• Greg's office collaborates on client events, serving over 700 pies annually and creating memorable community experiences• New agents should focus on low-cost marketing methods like business cards and social media rather than expensive programs• Concentrate marketing efforts on your closest 250 connections rather than trying to reach everyone in your market• One thank-you note to a former neighbor resulted in approximately 15-20% of Greg's entire sphere of influence through referrals• Staying in touch through home anniversary cards and regular communication transforms clients into lifelong referral sources• Testimonial Tuesday social media posts remind past clients of Greg's continued real estate serviceReady to build your sphere of influence? Start by exceeding expectations in everything you do, stay in regular contact with past clients, and focus on creating genuine relationships rather than just transactions.Level Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/Follow the Hosts 🎙Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.Justin Armbruster – https://www.instagram.com/armbruster_jd/Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/
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Secret Sauce: Consistency Beats Shiny Object Syndrome | Kelley Decowski
May 9, 202500:41:48Tap to summarizeKelly Decowski shares her journey from classroom teacher to successful real estate agent, revealing how starting on a team and implementing consistent referral systems led to over 400 homes sold and $200 million in transaction volume.• Left teaching career to have more flexibility for family life and school events• Learned valuable routines and habits from successful brokers like Roger Soderstrom and Janice Petaway• Uses Brian Buffini's referral system with handwritten notes, monthly calls, and pop-bys• Hired a transaction coordinator after hitting a plateau, which freed up time for income-producing activities• Focuses on nurturing existing network rather than chasing cold leads• Provides exceptional client experiences through staging, professional photography, and moving assistance• Receives surprising referrals from childhood connections and school acquaintances• Recommends The Millionaire Real Estate Agent as most impactful business book• Services Martin and St. Lucie counties on Florida's Treasure CoastThe best success comes from embracing the network you already have rather than chasing new leads. Your ideal client isn't a demographic category—it's someone who already knows and trusts you.Level Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/Follow the Hosts 🎙Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.Justin Armbruster – https://www.instagram.com/armbruster_jd/Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/
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The Big Mouth Club: Building Referral Networks That Last | Tim Langhauser
Apr 25, 202500:40:17Tap to summarizeTim Langhauser of Compass Home Group shares his journey from real estate admin to selling 170+ homes annually through his innovative "Big Mouth Club" referral strategy. With systematic client appreciation events and meticulous database management, Tim has created a self-sustaining referral machine that drives $65 million in sales volume.• Started in real estate as an admin handling accounting before moving to sales side after seven years• Created the "Big Mouth Club" to formalize client referral relationships and build community• Hosts 4-7 client appreciation events annually including Amtrak trips to NYC, golf tournaments, and Santa visits• Uses detailed VIP tracking forms to collect client data including birthdays, anniversaries, and preferences• Sends birthday brownies directly to clients' children to build multi-generational relationships• Combines client events with charity fundraisers to maximize impact and attendance• Segments database carefully to track client interests, sports teams, and personal preferences• Rewards referrals through quarterly drawings and custom appreciation gifts• Shows clients their "referral trees" to demonstrate the impact of their recommendations• Focuses on building fun, non-transactional relationships that naturally generate businessRemember referrals don't happen by accident, they happen on purpose. Build systems that nurture relationships, track important details, and celebrate the clients who advocate for your business.Level Up Your Client Experience with BizBox 📦Want to stand out and stay top of mind with your clients? BizBox makes it easy. Our branded moving boxes aren’t just practical – they’re a marketing tool that keeps your name in front of past clients, referral sources, and future deals.Order your first Branded BizBox pack today and see why top agents across the country LOVE them!👉 https://www.bizboxinc.com/Stay Connected on Instagram 📲Follow BizBox Inc. for behind-the-scenes content, guest insights, and actionable tips to grow your real estate business! Plus, drop us a DM and let us know what topics you want to hear next.🔗 https://www.instagram.com/bizboxinc/Follow the Hosts 🎙Want more insights and strategies to grow your real estate business? Connect with us and follow along for expert tips, industry trends, and more.Justin Armbruster – https://www.instagram.com/armbruster_jd/Chad Armbruster – https://www.linkedin.com/in/chadaarmbruster/
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